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Summary of Contents for T-Mobile PETS SyncUP
- Page 1 Version 1.0—July 2019...
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Page 2: Table Of Contents
CONTENTS Contents ............................1 Welcome ............................2 What is SyncUP PETS? ......................2 What’s Included? ........................3 Get Started ............................4 Charge the Tracker ........................4 Get the App ..........................5 Create Your Account ........................5 Add a Device..........................5 Attach the Tracker to your Pet Collar .................. -
Page 3: Welcome
WELCOME What is SyncUP PETS? Your pet is about to get an upgrade! SyncUP PETS™ is a T-Mobile network enabled tracker that attaches to a pet’s collar and that works with the SyncUP PETS app. Together they are designed to encourage pet owners to be their best and to improve the quality and length of life of their pets. -
Page 4: What's Included
What’s Included? Tracker—Round, plastic device with a light on the front, button on the back, and a battery and radios inside. Collar mount—Holds the tracker and secures it in place on your pet’s collar. Bands—Flexible, rectangular bands that attach to tabs on the collar mount to hold the collar mount on the collar. -
Page 5: Get Started
GET STARTED Charge the Tracker Unpack the contents of the box and follow these steps to charge the tracker before usage. 1. Place the tracker in the charging dock. 2. Turn the tracker clockwise until it locks into position in the dock. 3. -
Page 6: Get The App
Open the SyncUP PETS app on your smartphone and tap Sign Up on the home screen. Follow the prompts to create your new account. During this process, you will be asked to verify your T-Mobile phone number via text messaging. This is your personal mobile phone number, not the number associated with your SyncUP PETS tracker. -
Page 7: Attach The Tracker To Your Pet Collar
Attach the Tracker to your Pet Collar 1. Attach one of the short ends of a single band to any tab on the collar mount. 2. Place the collar mount (with the attached band) on the top side of your pet's collar. -
Page 8: Features
FEATURES Tracker Button The tracker has a button on the back that you can press to activate various functions. (Don’t worry, your pet can’t press the button during normal usage!) Here’s what you can do with the button: • Immediately send a location message—press the button once (short press, less than two seconds). -
Page 9: Led Indicators
LED Indicators The tracker has a light-emitting diode (LED) on the front to indicate various conditions. Here’s what each light means: Color Meaning Flashing blue every two seconds Tracker is pairing with the phone. Light turns solid blue when successfully paired. -
Page 10: Use The App
USE THE APP Create a Pet Profile Use the SyncUP PETS app to enter important information about your pet all in one place (for example, age, breed, dietary issues, registration ID, etc.). Set Up a Safe Zone What is a safe zone? It’s just an imaginary border drawn around a point by a GPS tracking system. -
Page 11: Tracker Led
Throughout the day, the tracker can determine how much time your pet spends lying still, walking, or running. The data helps you determine the overall activity level of your pet and look for abnormal behavior over time. Tracker LED The app will let you turn the tracker LED on or off. The white light brings attention to the dog and prevents accidents. -
Page 12: Specifications
SPECIFICATIONS Battery • Battery Type: Li-Ion • Battery capacity (mAh): 400 • Battery Charger: Dock (USB-C) • Expected Battery Life: 5 to 7 days • Highest specified charging temperature: 45±1℃ • Lowest specified charging temperature: 11±1℃ General • Display: None •... -
Page 13: Federal Communication Commission Interference Statement
APPENDIX A Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. -
Page 14: Instructions
IMPORTANT NOTE: FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body. APPENDIX B Instructions •... -
Page 15: Additional Information
T-Mobile USA, Inc. The manual is published by T-Mobile USA, Inc. We reserve the right to make modifications on print errors or update specifications without prior notice. -
Page 16: Support
By postal mail: T-Mobile USA, Inc. 12920 SE 38th Street, Bellevue, Washington, United States, 98006 From your phone dial 611 or 1.877.453.1304. If you are calling about technical issues related to your T-Mobile service, please call from a different phone so we can help troubleshoot the issue. Call Us - TTY TTY service is available for the hearing and speech impaired.
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