Vivago DOMI User Manual
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Vivago DOMI User Manual

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  • Page 2 Vivago DOMI Care phone solution users guide CEN9048-27 (2019-09-09) CEN9048-27 Vivago DOMI Users Guide...

  • Page 3: Table Of Contents

    Alarm types in the Vivago DOMI care phone ......................6 Voice connection ................................6 Buttons, loudspeaker and microphone of the Domi POINT care phone ............7 Signals and lights of Domi POINT care phone ......................7 Guidance for the alarm recipient ..........................7 Automatic alarms ................................8...

  • Page 4: What Is Vivago Domi Care Phone Solution

    POINT care phone is about 20 meters indoors. You can use the Vivago CARE watch as a normal watch. It shows you the time and date and can be used as an alarm clock. Besides this you can from the display on the watch view things like how much you slept last night and how active you were last day.

  • Page 5: Vivago Domi Care Phone Solution Functions

    Figure 1. Vivago - Button The manual alarm can be triggered even if the Vivago CARE watch is not on the wrist. It is also possible to trigger the alarm using the alarm button on the Domi POINT care phone, see Figure 3, or any additional alarm buttons that may be connected to it.

  • Page 6: Alarm Recipients And Settings

    When the voice connection is open, the alarm recipient can tune the volume of the loudspeaker in the Domi POINT care phone by pressing numbers 4 or 6 in the dial pad of the mobile or the landline telephone device. (4 = down; 6 = up).

  • Page 7: Buttons, Loudspeaker And Microphone Of The Domi Point Care Phone

    No change Guidance for the alarm recipient Depending on the service, the alarm recipient receives alarm via the Vivago MOBILE application or as a text message in their mobile phone. Then they can acknowledge the alarm and set up a voice connection with the care phone from the Vivago MOBILE application or by sending the letters received in the text message in a reply text message.

  • Page 8: Automatic Alarms

    Domi POINT care phone has a call back feature which enables calling back to the Domi POINT care phone within call back time after the last alarm from the user. During the call back time the voice connection opens automatically between the alarm recipient and Domi POINT care phone’s user.

  • Page 9: Automatic Notifications

    (22:00 – 8:00 by default). The signal will mute when the power source is connected again. The Vivago CARE watch and the Domi POINT care phone will send automatically alarms if the battery is draining. Domi POINT care phone sends “Base station mains failure” alarm after one hour it has been disconnected from the power source.

  • Page 10: Using The Vivago Care Watch

    “Watch off wrist”-notification to your alarm recipient. The alarm is sent only if the watch was within the range of the Domi POINT care phone when it was taken off the wrist. Please remember to put the Vivago CARE watch back on your wrist as soon as possible.

  • Page 11: Cleaning The Vivago Care Watch

    Appendix 1 . Even if you are several days out of the Domi POINT care phone’s range, the watch will continue to measure your activity when on wrist. From the display on the watch you can follow your activity level and sleep time wherever you are.

  • Page 12: Settings Of The Vivago Care Watch

    When the watch battery is fully charged, the battery symbol turns off. Settings of the Vivago CARE watch Please take a look at the Quick Reference Guide delivered in the package together with the Vivago CARE watch. Service, liability and warranty Service Regular cleaning of the Vivago CARE watch is essential to assure the correct operation of the product.

  • Page 13: Liability

    Warranty The Vivago system carries a warranty for 24 months from the date of purchase. The warranty covers the cost of repairing any defect in the system caused by faults in assembly, manufacture or raw materials.

  • Page 14: Installation Of Vivago Domi Care Phone Solution

    Depending on the construction material of your house range may reach to some parts of your garden as well. It is possible to measure the range of the Domi POINT care phone with test alarms. Agree about the test alarms with your service provider.
  • Page 15 • Do not use washing liquids that contain solvents like alcohol. These might damage the plastic parts of the watch. • Do not try to open the Vivago CARE watch as this may cause damage to it. This should only be done by authorized individuals.

  • Page 16: Appendix 1 Vivago Domi Solution Alarm Types And Settings

    Appendix 1 Vivago DOMI solution alarm types and settings The alarm types, notifications and messages and their availability or delivery may vary depending on the service settings, service type, region, and service provider. If you want to have changes to the individual settings contact your service provider.
  • Page 17 15 min SMS Alarms MOBILE application alarms Voice connections Nursing visits functions Extra alarm sources / devices Number of watches assigned 1 – 2 pcs 1 pcs Watch user’s MOBILE app access Relatives’ MOBILE app access CEN9048-27 Vivago DOMI Users Guide...
  • Page 18 Vivago’s solutions increase the feeling of safety with automatic alarms and by providing wide range of wellbeing information to support daily care and to follow-up the effectiveness of care. Real-time notifications inform about changes in the person’s wellbeing and it enables care providers to react...

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