Copyright and trademark Copyright 2015 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by means of electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of this company.
Page 3
Any third party content or service preinstalled in this product is provided “as is”. BenQ does not, by expression or by implication, make any warrant to the content or to the services provided by third parties.
Page 4
In addition, BenQ is not involved in any transactions you conduct in the websites or similar resources maintained by third parties.
Signal output from the Video Out port of your Smart Box .................... 17 Connect USB keyboard and mouse ............................18 Connect power supply ................................19 Connect USB external storage devices ..........................20 Select a remote controller ............................21 Use BenQ i-Remote ..............................22 BenQ i-Remote functions ................................ 22...
Page 6
Main screen ..................................32 Use smartphones or tablets as a mini touch panel of Smart Box (Screen Link) ......... 34 Use smartphones or tablets as the remote controller (BenQ Smart Remote) ........37 BenQ Smart Remote operation modes ......................... 39 Stream videos on the Internet to Smart Box for playback (Playtogo) ............
Page 7
Rename device name of Smart Box ........................... 54 Use Screen Mirroring ..............................55 Pre-installed apps guide ..............................57 Settings ..........................61 Wireless & networks ..............................61 Device ....................................62 Personal .................................... 63 Accounts ..................................64 System ....................................65 Frequently asked questions and resolutions ..............66 Specifications ........................71 Safety warning &...
Preface About this book This book contains important information of Smart Box for Andriod™ as well as functionality demonstrations. Please keep this book in a safe place for immediate reference when required. This book simplifies steps into menu selections such as ALL APPs > Settings > Display. Software functionality and hardware appearances in this book are described as contemporaneous as the product is first released, which may be differed from software revisions or hardware improvements of the product.
Page 9
Icon Item Description Warning Knowledge of avoiding misusages, false operation, or improper behavior leading component corruption, data loss, or injury.
Touring the product Introduction Thank you for purchasing BenQ JM-250 Smart Box for Andriod™. With this tiny but mighty device and a few simple steps, you can make any display smarter than ever. Not only can it bring you enjoyments of versatile cloud content services by BenQ, but also provides all-around multimedia playback ability in videos, photos, music, and so forth;...
• Product appearances and images in this book may be differ from the actual products rolled out in your region. • Please use BenQ genuine parts to ensure compatibility and safety. • Please keep the product and its accessories out of children.
Description Power LED Lit in blue when system on and in red when standing by. IR receiver For use with the included BenQ i-Remote. microSD/SDHC Use this slot with microSD/SDHC card (purchase required) to expand card slot available memory space of Smart Box.
Page 13
Item Name Description AV-out To be used to connect Smart Box to AV-in jacks on display terminals. HDMI To be used to connect Smart Box to the HDMI port on display terminals. connector To be used as the power input of Smart Box. Use the included USB power DC-in cable to connect the power adapter.
Introduction Setup and connect Smart Box Insert the microSD/SDHC card (For memory space expansion) A microSD/SDHC card (purchase required) expands available memory space of Smart Box. Insert the microSD/SDHC card into the slot on Smart Box to the full end with a click. Make sure the contacts of the card face down when inserting as illustrated below.
Page 15
You may access folders and files on the card by selecting All Apps > DocQman • Please insert the microSD/SDHC card as directed. Incorrectly squeeze the card into the slot may cause damage. • Smart Box supports microSD/SDHC cards with the capacity up to 64 GB. •...
Connect to HDMI port equipped televisions or monitors You have to connect Smart Box to the HDMI port on televisions or monitors to bring it into full play. HDMI port on television or monitors HDMI cable...
Signal output from the Video Out port of your Smart Box Apart from the signal output via HDMI, you can output the signal by connecting a 4-pin 3.5 mm (length 17mm) plug to 3RCA AV cable (purchased separately) to the Video Out port of your Smart Box.
Connect USB keyboard and mouse You can use USB keyboard and mouse for text input and operating each convenient functions of Smart Box. Please connect your USB keyboard and mouse to USB (Type A) port of Smart Box. USB (Type A) port on Andriod™...
Connect power supply Connect the included power adapter to DC-in jack on Smart Box as illustrated below, and then plug the adapter into a power outlet. Please be sure to use Smart Box with the included power adapter to avoid malfunctions.
Connect USB external storage devices You can connect USB external storage devices, such as flash drives or 2.5” external hard drives, to Smart Box. For external hard drives, please make sure there is sufficient power supply and connect external hard drives to the USB port of Smart Box. USB external storage device There is no guarantee of all USB external storage devices of any kind by every manufacturer to be compatible with Andriod™...
Use smartphones or tablets as a mini touch panel of Smart Box (Screen Link) (page 34) for details. • BenQ Smart Control: see Use smartphones or tablets as the remote controller (BenQ Smart Remote) (page 37) for details. • Wireless keyboard and mouse: see Connect USB keyboard and mouse (page 18) for details.
• LED indicator blinks in red once when switched to TV mode, and blinks in red once afterward with any button pressed. When switched to TV mode, BenQ i-Remote can be operated as an exclusive BenQ TV remote control. Item...
Page 23
Item Button name Mode Description Smart Box Work as the left button of mouse. Left Smart Box/TV Press to confirm. Scroll the wheel to move display area upward or Scroll wheel Smart Box downward. Push scroll wheel up, down, left, or right to select items on 4-way control Smart Box/TV the screen.
Page 24
Due to limited button functionality on the included BenQ i-Remote of Smart Box and various operations in apps, there is no guarantee to the included BenQ i-Remote well suited to all apps. You may choose external wired or wireless keyboard and mouse for assistance.
• Use BenQ i-Remote with the dongle within 30 degrees of angle and less than 5 meters long. • Do not cover the dongle or block with obstacles to let BenQ i-Remote and the dongle be in line of sight.
• Chemicals leaked from battery may cause skin irritation and corrode metal contacts. Use a dry cloth to clean up and change the battery immediately if any leakage from the battery. • Please check or change the battery in BenQ i-Remote regularly to avoid battery leaks resulted in damage.
• If you wish to use Smart Box with wireless network, please make sure your have an SSID and its password in hand. 1. Wait for the Smart Box to boot up with the BenQ screen. This may take a moment. 2. Choose a preferred language and select .
Page 28
• Screen images and icons in this document are simulated for illustrative purposes only. Actual displays may vary by the product supplied for your region. • Once the initial setup is complete and you have logged into Google™ Account successfully, you are recommended to update all the preload apps immediately to have the most up-to-date version by going to Google Play™...
Switch modes of Smart Box Press power button on BenQ i-Remote again to have Smart Box enter power saving mode. Press power button again on BenQ i-Remote to have Smart Box enter normal initiation mode. Once normal initiation mode completed, the main screen appears.
2. Select ALL APPs > Upgrade > Manual update now and proceed with instructions on the screen. Update from downloaded software file (from BenQ website) 1. Make sure Smart Box is connected to the Internet. 2. Visit the local BenQ website from www.BenQ.com...
• If you choose to update from self-downloaded software file, please be noted to keep from power outages while update in progress; otherwise it will result in update failure and booting errors. • You can install software files released by BenQ only. Users are responsible for data loss and system failures resulted from unauthorized software files.
After finished initial setup or every time you turned on Smart Box, the main screen appears as below. You may press home button on BenQ i-Remote to return the main screen at once while using other apps. Use scroll wheel on BenQ i-Remote to select a desired app or function and press OK button to confirm.
Page 33
Item Name Description BenQ Zone Select to choose a variety of apps by BenQ for your Smart Box. BenQ Suggest Select to choose a variety of apps by BenQ for your smart devices. Google Select to launch Google apps. ALL APPs Select to launch the list of all installed apps.
Google Play™ or App Store to turn your smart device to a mini touch panel of Smart Box. Before you use “Screen Link”, go to Settings > Advanced > BenQ Smart Remote Control and select On. And then reboot the device.
Page 35
2. Make sure you have installed Screen Link on your smartphone or tablet. Click on the icon of Screen Link. 3. You should be able to see everything on your smartphone or tablet exactly the same as on your TV screen, and you can use your smartphone or tablet as a mini touch panel to operate your Smart Box by now.
Page 36
4. Only at a time can one smart device with Screen Link remotely manipulate one Smart Box. You have to drop the current connection between the smart device and Smart Box to establish another if you wish to remotely manipulate another Smart Box in hand.
Use smartphones or tablets as the remote controller (BenQ Smart Remote) Other than BenQ i-Remote, external keyboard, and mouse, if you own a smart device such as a smartphone or a tablet, you may install BenQ Smart Remote on your smart device to manipulate each function of Andriod™...
Page 38
• Your smart device and Smart Box must be in the same local network such as connecting to the same wireless access point before establishing connection. • Only at a time can one smart device with BenQ Smart Remote remotely control Smart Box You have to drop the current connection between the smart device and Smart Box to establish another if you wish user of the other smart device to remotely control Smart Box.
Remote controller mode (D-pad) Tap to launch BenQ Smart Remote. Once connected, the app enters remote controller mode by default. The layout in remote controller mode is illustrated as below.
Page 40
Item Description Tap this button and swipe right to reveal BenQ Smart Remote properties and information as well as set cursor speed. Tap this button to switch modes among remote controller, cursor, and text. Tap this button to decrease system volume.
Page 41
The layout in cursor mode is illustrated as below. Item Description Tap this button and swipe right to reveal BenQ Smart Remote properties and information as well as set cursor speed. Tap this button to switch between modes in remote controller, cursor, and text.
Page 42
Item Description This area is a simulated touch panel. You can put your fingers on this area to tap, drag, swipe, stretch, or pinch items on Smart Box just like using touch panels on smart devices. Use both fingers simultaneously swiping up and down on this area for scrolling web pages. Tap this button to back to previous page or previous level of menu.
Page 43
Item Description Tap this button and swipe right to reveal BenQ Smart Remote properties and information as well as set cursor speed. Tap this button to switch between modes in remote controller, cursor, and text. Tap this rectangle to input characters.
Page 44
Item Description Tap this button to insert characters in the rectangle into the text field. Tap this button to have Smart Box enter standby mode. Tap this button to mute. Tap again to resume. Given selected characters in the text field, tap this button to replace selected characters with characters in the rectangle.
Stream videos on the Internet to Smart Box for playback (Playtogo) With Playtogo app, you can stream videos on smart devices with touch panels to your Smart Box to watch your family together. 1. Make sure your Smart Box has connected to the Internet.
Page 46
4. Default name is Playtogo + (the last 4 characters of your Smart Box’s MAC address). If you wish to rename, select Device name to rename it. You smart device will use the function by discovering the name. 5. Make sure you have downloaded and installed Playtogo app from online app store to your smart device.
Page 47
6. Please make sure your Smart Box and smart device are in the same local network such as connecting to the same wireless access point and networking is available. 7. Launch Playtogo app on your smart device. The help screen appears if first launch. Shut the help screen to proceed to channel list of Playtogo.
Page 48
8. Select a channel on your smart device and tap to play the video and transfer the content to the playback device. Select Send to for the playback device name, which is the name you set in step 4, at top of the screen if first stream.
Page 49
It is recommended to control playback via BenQ Smart Remote. Launching BenQ Smart Remote at Playtogo varies from operating systems. If iOS™, tap BenQ Smart Remote at bottom right, whereas, if Android™, tap...
DLNA devices such as smartphones, tablets, or computers in the local network. It is recommended to utilize BenQ Smart Remote for playback when media transmitted to Smart Box. Please refer to Use smartphones or tablets as the remote controller (BenQ Smart Remote) (page 37) for details.
Page 51
Smart Box. The default name of Smart Box is set as “WLAN MAC address + JM-250”. If there are many Smart Boxs coexisting, and you wish to confirm the one to transmit, you may check WLAN MAC address of the Smart Box at Main...
With an appropriate DLNA app, your Smart Box will be able to search and play media files stored on other devices. It is recommended to utilize BenQ Smart Remote for playback when media transmitted to Smart Box. Please refer to Use smartphones or tablets as the remote controller (BenQ Smart Remote) (page 37) for details.
Page 53
4. Tap and open the DLNA app on your smartphone/tablet, select Smart Box as the playback device, and grant permission to Smart Box to access files in your smartphone/tablet by selecting Media Player > Media center > DLNA_DMP. 5. On your Smart Box, tap the name of your smartphone/tablet in Media Player > Media center >...
Rename device name of Smart Box The default name of Smart Box is set to JM-250. If you wish to rename it, please set the new name by selecting main screen > Media Player > Media center > Settings > Target name.
Use Screen Mirroring Adopting WLAN Direct technology, Screen Mirroring enables smart devices with Android™ 4.2 or later to mirror their screens to Smart Box without any intermediate equipment. To use Screen Mirroring: 1. At Smart Box, select ALL APPs > Screen Mirroring. 2.
Page 56
3. Once permission granted, the connection will be established and the screen on your smart device will be mirrored to Smart Box. The device name of your smart device will be listed after “Peer List:” as in the sketch above. Due to hardware divergence and software discrepancy, not every smart device with Andriod™...
Select to directly install apk files in internal memory of Smart Box, the memory APP Installer card, or the external USB storage device. BenQ Suggest Select to view apps recommended by BenQ. Browser Select to browse the Internet as if with a computer. Calculator Select to engage calculations.
Page 58
Item Description Select to browse, manage, or open files in internal memory of Smart Box, the DocQman memory card, or the external USB storage device. Downloads Select to browse and access downloaded files from the Internet. Select to enjoy entertainment news and the latest knowledge in videos for the Education family.
Page 59
Item Description Select to play media files on other DLNA servers, or allow other DLNA devices Media Center to play media files in Smart Stick. (Airplay inside) Refer to Stream multimedia files to Smart Box for playback (see page 50) more details.
Page 60
Item Description Select to enable smart devices with Android™ 4.2 or later to mirror their Screen Mirroring screens to Smart Box without any intermediate equipment. Select to set software and hardware configurations. Refer to Settings (page 61) Settings for more details. Select to download and install the most updated apps for Smart Box.
Settings Select Settings > Advanced > More Settings at the main screen to adjust software and hardware configurations of Smart Box. Available items vary from system status. Unavailable items are grayed out. Wireless & networks Item Description Switches for wireless network connectivity. Informs a list of available WLAN Wi-Fi networks once switched on.
Device Item Description Sound Touch sounds Switches for sound effects of selecting items on the screen. Display Font size Sets font size on the screen. Storage Reveals total space of every available memory and occupied storage space. Reveals all installed apps on Smart Box including downloaded apps and executing Apps apps.
Personal Item Description Switches for location-based apps to access your location. Certain apps require your Location location data to provide services. For example, by access the location of your Access Smart Box, restaurants in the proximity can be revealed. Security Administrates apps installation acknowledgment and manages credential storage.
Accounts Item Description Manages accounts and available services on Smart Box. You can administer Add account accounts associated with Google, Facebook, and e-mail as well as decide information synchronization types of each account.
System Item Description Automatic Switches for Smart Box to synchronize date and time over the date & time Internet. Set date Sets date manually when Automatic date & time disables. Set time Set time manually when Automatic date & time disables Date &...
Frequently asked questions and resolutions If you have problems on installations and using Smart Box, please refer to the frequent asked questions as listed below for resolutions. If the problem still exists, please contact BenQ customer service for help. Network unavailable •...
Page 67
• Make sure whether the dongle is well connected to Smart Box but not loosed. • Make sure whether the using of BenQ i-Remote is not far away from Smart Box. • Make sure whether BenQ i-Remote and the dongle are in line of sight.
Page 68
• Make sure whether you have turned on the power of Smart Box. Press power button on BenQ i-Remote to turn on Smart Box. • Make sure whether the volumes of Smart Box and display have been turned all the way down or muted.
Page 69
App failures Please make sure apps are adapted for Smart Box. For example, camera and wired network required apps are not adapted to Smart Box. If the app is not applicable, please select Settings > Advanced > More Settings > Apps > Downloaded to clear data, force stop, and relaunch this app.
Page 70
Screen lagging, frozen, or distorted • Close the apps that are not in use. To do so, double-click on the i-Remote to bring up a list of recent used apps, and close the apps not in use. • Perform system cleanup to free up memory space. Click ALL APPs from the main screen, and click Clean Master.
Specifications Model BenQ JM-250 Processor ARM Cortex-A9 quad core with clock rate up to 2 GHz Graphics Mali-450 octuple core Operating Android™ 4.4, KitKat® System Memory DDR3 1GB Basic Storage NAND flash 8GB Wireless IEEE 802.11 a/b/g/n (dual band 2.4 & 5GHz ) Ports &...
Page 72
Dimension (antenna 107.9 (length) x 105.2 (width) x 21.5 (height) mm excluded) Weight Other (Andriod™ Approximate 260g Smart Box base unit) Power input 5V/2A...
Safety warning & notice Please pay extra care about the content in this section while operating this device. • Please keep this manual appropriately so you can refer to when needed. • Please do obey system related instructions and warnings. •...
Page 74
• Please do not try to fix the power adapter by yourself. There is no parts in the power adapter can be self repaired. Please replace a new power adapter if the old one is damaged or with excessive moisture. Please contact your BenQ dealer for assistance and services.
Need help?
Do you have a question about the JM-250 and is the answer not in the manual?
Questions and answers