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If you need service or assistance, we suggest
you follow these four steps:
l. Before calling for
assistance.. .
Performance
problems
often result
from little things you can find and fix
yourself without tools of any kind
if your washer
does not fill:
l
Is the power
supply
cord
plugged
into a live clrcult
with the proper
voltage?
l
Are both water faucets
open?
9 Have
you checked
your
home's
main tuses or circuit
breaker
box7
l
Are the water supply
hoses kinked?
l
Is the Cycle
Control
Knob set and
pulled
out?
if your washer
does not spin:
l
Is the lid closed?
l
Is the power
supply
cord
plugged
into a live circuit
with the proper
voltage?
l
Have
you checked
your
home's
main fuses or circuit
breaker
boxy
if your washer
stops during
the per-
manent
press cycle:
l
Remember,
the washer
will stop for
about
2 minutes
after the partial
drain during
the cool-down
period
in this cycle
if your washer
fills and drains
with-
out running:
0 Make
sure that the Cycle
Control
Knob is pointing
to a number
in the
cycle
Make
sure the drain
hose is higher
than the water
level in the washer.
if
it isn't...
. The washer
may seem to be drain-
ing during
wash and rinse cycles.
l
Water can siphon out. (See "lnstalla-
tion Instructions"]
2.
If
you need
assistance'k.. .
Call Whirlpool
COOL-LINE'
serv-
ice assistance
telephone
number.
Dial free from:
Continental
U.S. . (800) 253-1301
Michigan
. . . . . . . . (800) 632-2243
Alaska
& Hawaii
(800) 253-1121
and talk with one of our trained
Con-
sultants.
The Consultant
can
instruct
you in how to obtain
satisfactory
oper-
ation from your appliance
or, if serv-
ice
is necessary,
recommend
a
qualified
service
company
in your
area.
3.
If you need service*.. .
Whirlpool
.has
chised TECH-CARE'
7F&/CARE
Service
Compa-
FRANCHISEDSERVICE
nies,
TECH-CARE
service
technicians
are trained
to
fulfill the product
warranty
and pro-
vide
after-warranty
service,
any-
where
In the United States. To locate
TECH-CARE service
in your area, call
our COOL-LINE
service
assistance
telephone
number
[see Step 2) or look
In your telephone
directory
Yellow
Pages under:
A"PLlAN'ES-HOUSEHOLD ELECTR,CPIL*PPLIPINCES-
MAJOR- SEAVICE
LL RCPAIR MAJOR- REPAlAlNC
b PARTS
OR
d
I ,\mi APPLlAhCEb
K3,~.POOLA"FLIANC~S
ieh!~lStDrEci~
CeFt ii , -:
rR*EICHlS~D
TECH CARE
SlRVlCE
Call
our COOL-LINE
service
as-
sistance
telephone
number
(see Step
2) and talk with one of our Consultants,
or if you prefer, write to:
Mr Stephen F Upton, Sr. Vice President
WhIrlpool Corporation
Administrative
Center
2000 US-33 North
Benton Harbor, Ml 49022
*If you must call or write, please
pro-
vide:
model
number,
serial
number,
date
of purchase,
and
a complete
description
of the problem.
This infor-
mation
is needed
in orderto
better re-
spond to your request for assistance.
15
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