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Troubleshooting
Condition
Possible Cause
Appliance will
Unit is unplugged.
not start.
Unit is not turned on.
Insu cient water is in heater
plate area.
Scaling on
Mineral rich water used
water tank
persistently.
heater plate.
If you can not remedy problems with the machine by using the troubleshooting chart above,
please contact Customer Service at 1-888-396-6552 or email cs@babybrezza.com
Any other servicing should be performed by an authorized service representative.
Limited 1-Year Warranty
The limited warranty is valid only on products bought through authorized resellers and used in the
United States and Canada. Buying through an unauthorized reseller or using this product outside of
the United States and Canada automatically voids this warranty.
This warranty is available to consumers only. You are a consumer if you own a Baby Brezza
appliance that was purchased at retail for personal, family or household use. Except as otherwise
required under applicable state law, this warranty is not available to retailers or other commercial
purchasers or owners. We warrant that your Baby Brezza appliance will be free of defects in
material or workmanship under normal home use for one year from the date of original purchase.
Customer will be required to present original proof of purchase in order to obtain the warranty
benefits. In the event that you do not have proof of purchase date, the purchase date for purposes
of this warranty will be the date of manufacture. If your Baby Brezza appliance should prove to be
defective within the warranty period, we will repair it or, if we consider it necessary, replace it.
To obtain warranty services, please call Customer Service at 1-888-396-6552 or write to:
Baby Brezza, 250 Passaic Street, Newark, NJ 07104 Attn: Customer Service.
5
Remedy
Make sure the plug is securely
inserted into the power outlet.
Press power button firmly until
it lights up to start sterilization.
Add 180ml/6oz water to
heater plate area.
Clean heater plate after each use
and use distilled water.
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