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Lf you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for
assistance...
Performance
problems
often
result
from little things you can find and fix your-
self without
tools of any kind.
It your washer
does not fill:
l
Is the power
supply
cord plugged
into a
live circuit
with the proper
voltage?
l
Are both water
faucets
open?
l
Have
you checked
your home's
main
fuses or circuit
breaker
box?
l
Are the water
supply
hoses kinked?
l
Is the
Cycle
Control
Knob
set and
pulled
out?
If your washer
does not spln:
l
Is the lid closed?
l
Is the power
supply
cord plugged
into a
live circuit
with the proper
voltage?
l
Have
you checked
your home's
main
fuses or circuit
breaker
box?
It your washer
stops durlng
a cycle:
l
Remember,
the washer
pauses
briefly
at different
times
in each
cycle.
These
pauses
are normal.
If your washer
fills and dralns
wlthout
runnlng:
l
Make
sure that the Cycle
Control
Knob
is pointing
to a number
in the cycle.
Make
sure the drain
hose Is hlgher
than the water
level In the washer.
If lt Isn?:
l
The washer
may
seem to be draining
during
wash and rinse cycles.
l
Water can siphon
out. [See "Installation
Instructions!')
2.
If you need
as&stance%.
Call Whlrlpool
COOL-LINE'
service
as-
slstance
telephone
number.
Dlal
free
from anywhere
In the U.S.:
l-800-253-1301
and talk with one of our trained
Consul-
tants
The Consultant
can
instruct
you in
how to obtain
satisfactory
operation
from
your appliance
or, if service
is necessary,
recommend
a qualified
service
com-
pany
in your area.
3.
If you need service?..
. ,
L.YYTt?
2
Whirlpool
hasa nation-
wide
network
of fran-
chised
TECH-CARE"
TECH-CARE
Service
companies,
FRANCHISEDSERVICE
TECH-CARE
service
technicians
are trained
to fulfill the prod-
uct warranty
and provide
after-warranty
service,
anywhere
in the United States. To
locate
TECH-CARE service
in your area,
call
our COOL-LINE
service
assistance
telephone
number
[see Step 2) or look in
your telephone
directory
Yellow
Pages
under:
Call our COOL-LINE service
assistance
telephone
number
(see Step 2) and talk
with one of our Consultants,
or if you pre-
fer, write to:
Mr. Robert
Stanley
Division
Vice President
Whirlpool
Corporation
2000
M-63
Benton Harbor,
Ml 49022
5.
If you need FSP'
replacement parts?..
FSP is a registered
trademark
of
Whirlpool
Corporation
for quality
parts.
Look for this symbol
of quality
whenever
you need
a replacement
part
for your
Whirlpool
appliance.
FSP replacement
parts will fit right and work right, because
they
are made
to the same
exacting
specifications
used to build
every
new
Whirlpool
appliance.
'If you must call or write, please
provide:
model
number,
serial
number,
date
of
purchase,
and a complete
description
of the
problem.
This information
is
needed
in order
to better
respond
to
your request
for assistance.
11
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