Troubleshooting - Whirlpool 3967363 Use And Care Manual

T
ROUBLESHOOTING
C
OMMON WASHING PROBLEMS
Problem...
Washer leaks
Washer won't
drain/spin
Wet loads
Washer continues
to fill/drain or
cycle stuck
NOTE: Washer
pauses briefly
throughout each
cycle. This is normal.
Washer makes
noise
Won't fill/rinse/
agitate or wrong
temperature
Cause...
•
Hose not properly attached to the faucet
adapter.
•
Water inlet hoses not tight.
•
Inlet hose washers not properly seated.
•
Drain is clogged.
•
During wash or rinse fill, the water is
deflecting off load. Washer is overloaded
or load is unbalanced.
•
Drain hose is kinked or clogged.
•
Lid is open.
•
Too much detergent – excessive sudsing.
•
Low voltage or using an extension cord.
•
Wrong cycle for load being washed.
•
Cold rinses.
•
Top of drain hose is lower than water
level in washer.
•
Load is unbalanced.
•
Washer is not level.
•
Gears engaging after drain and
before spin.
•
Power cord not plugged in.
•
Lid is open.
•
Washer in Pause status.
•
Water is turned off.
•
Hot and cold hoses are reversed.
•
Hoses are kinked.
Solution...
•
Check faucet connection. See
"Washer Installation."
•
Tighten hoses. See "Washer
Installation."
•
"Reseat (reposition) washers. See
"Washer Installation."
•
Unclog drain.
•
Redistribute the load, or reduce
load size.
•
Straighten or unclog hose.
•
Close the lid.
•
Use less detergent.
•
Check electrical source or call
electrician. Do not use extension
cords.
•
Choose a cycle with a higher spin
speed.
•
Cold rinses leave loads wetter than
warm rinses. This is normal.
•
Raise the drain hose. It must be
higher for proper operation.
•
Redistribute load.
•
Level washer.
•
This is normal.
•
Plug in power cord.
•
Close the lid.
•
Push the Start/Pause button to start
the washer.
•
Turn on water.
•
Reverse hoses.
•
Straighten hoses.
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