Troubleshooting Table - Dimplex DHEBUS Instructions Manual

9.2 Troubleshooting Table

Problem
No Power to
The Temperature Slide Knob is in the "O" position
Controller / No
Heat Level
Indicator Lights
The Power Plug may not be plugged in to the power
showing on Front
source and switched on.
Display and No
RED light showing
through the back
of the controller
There may be no power to the power point
when a heat
setting is selected
No Heat Level
The controller has overheated and blown the Over-
Indicator Lights
showing on Front Temp thermal fuse
Display when a
heat setting is
selected, however
a RED indicator
light is showing
The Blanket Elements have been damaged.
through the back
of the controller.
Detachable Plug from Controller to Blanket is not
fitted correctly or has come loose.
The selected heat setting is too low.
Heat Level
Indicator Lights
showing on Front
Display but
Bed Covers not pulled up over Electric Blanket
Blanket is not
heating
Pre-heat time is too short.
Heat Level
Indicator Lights
showing on Front Program may have locked up to protect itself due to a
Display but cannot power surge.
change any of the
settings
Heat Level
Indicator Lights The Auto Off timer has activated and turned off the
Flashing on Front blanket.
Display
Controller is Warm
This is normal
to Touch
This "Tingling" feeling is known as an "electric field effect" and is occasionally known to happen across all makes
Tingling Sensation and brands of electric blankets.
when alone or Electromagnetic Field (EMF). Some people are more susceptible to feeling this EMF tingling sensation than
when touching others. This is no cause for concern and is in no way an electric shock.
someone else
lying on the All blankets and controllers conform to IEC 62233 "electromagnetic fields of household appliances and similar
blanket apparatus with regard to human exposure" and are proven to be at least 14 times lower in EMF than the
recommended limits in the standard.
Cause
It is caused by the current flowing through the element creating an
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Rev Draft
Remedy
Slide the knob to setting 1, 2 or 3. The corresponding
front display Lights should illuminate.
Ensure the power plug is inserted into the power
source correctly and switch on.
Ensure there is power to the power point. Test with
another appliance such as a table lamp.
The controller has overheated by means of an
external heat source or the Blanket elements have
been damaged. A new Blanket with controller must
be purchased.
Ensure the detachable plug is fitted correctly into the
socket on the Blanket and the locking tab has clipped
over the lug on the plug.
Increase the Heat setting
The electric blanket must be covered with the bed
clothes / Doona. The Blanket will not feel warm if not
covered while heating up.
Do Not Cover the Controllers
Allow the Blanket more time to heat up.
More time is required depending on the ambient
temperature.
Unplug the controller from the power point, wait 2
minutes and then plug in and switch on again.
The Blanket Controller will automatically turn off after
approximately 12 hours. Slide the knob to the "O"
position to reset, wait 5 seconds, then select the
desired heat setting again.
Nothing to do. Is no cause for alarm.