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Care Hawk CH1000 Installation & User Manual

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2.0
I
& U
G
NSTALLATION
SER
UIDE
Revision 2.0

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Summary of Contents for Care Hawk CH1000

  • Page 1 Revision & U NSTALLATION UIDE Revision 2.0...
  • Page 2 C A R E H A W K I N C . CH1000 Installation & User Guide © CareHawk Inc. 229 Westforest Trail • Kitchener Ontario • Canada • N2N 3H8 Phone 519.745.2226 • Fax 519.743.8883 www.carehawk.com...
  • Page 3 FCC Information All equipment parts of the CH1000 system comply with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) the equipment may not cause harmful interference. And (2) the equipment must accept any interference received, including interference that may cause undesired operation.

  • Page 4: Table Of Contents

    CS100 Call Station............. 11 CS150 Call Station............. 12 HS100 Handset Station ..........12 HS120 Handset Call Station ........13 CH1000 Central Cabinet Mounting ........14 CH1000 Cabinet Features .......... 15 System Power Requirements........15 System Power Wiring ..........16 CH1000 Connections ..........17 SS16 Mounting ............

  • Page 5: System Overview

    Chapter System Overview Ethernet CH1000 Central Cabinet Microphone 12:00 Digital Clocks Analog Remote Displays C.O. Port(s) Music Source Speaker Speaker Digital Video Video Recorder Balun CS100 Call Video Station Balun Camera AF125 Amplifier Sensor Sensor Figure 1...

  • Page 6: System Primary Component Overview

    IA1 intercom amplifier). The system is controlled via a Display Administrative Console (DA1). A CH1000 system can have up to eight DA1s installed. Any # from 1 to a maximum of 8 of the phone ports are available for connection to a PBX system via standard analog CO ports .
  • Page 7 The cabinet is made of 18 gauge steel with a durable powder coat finish. The cabinet can be wall or rack-mounted. The overall cabinet dimensions are 18 1/2” high x 17” wide x 5 3/8” deep. See Figure 13 for full mounting details. Figure 2...

  • Page 8: Ss16 Security Switching Card

    (requires field wiring to be adapted to RJ45 terminated CAT5 cable). Up to eight SS16’s can be added to each CH1000 system for a total of 128 ports. Each SS16 requires only one CAT5/RJ45 termination between each SS16 and the central cabinet for basic operation .

  • Page 9: Af125 Audio Amplifier

    Output is 25V rms. Telephone Communications Card (TC1) The TC1 is a card that allows for the interconnection of a DA1 console to the CH1000 system, as well as connection of an analog PBX C.O. port the CH1000 system. The TC1 is installed as a plug in module on to the MI100 interface card.

  • Page 10: Cr16 Camera Routing Card

    SS16 for taking the video feed back to the 3 party monitoring equipment. Each CH1000 system can have up to 8 CR16’s (assuming the system has 8 SS16’s), for a total of 8 simultaneous video feeds per system. Through programming (via CareHawk Settings software), camera sequencing can be setup at selectable intervals, between a selectable group of cameras.

  • Page 11: System Accessories Overview

    System Accessories System Accessory Feature Summary Station Model # Station Feature CS50 CS100 CS150 HS100 HS120 Single Gang Stainless Steel Wall Plate Dual Gang Stainless Steel Wall Plate Can Originate Call Silicon Call Button Silicon Privacy Button Visual Call Assurance Illuminated Privacy button Grounded Audio Xfmr Center tap Privacy...

  • Page 12: Cs50 Call Station

    CS50 Call Station A CS50 is a basic single gang stainless steel call station with a rocker switch. The switch provides for a momentary call and lockable privacy position. This station provides RJ-45 connectivity for connection to the SS16, and stripped wire ends facilitating crimp connection onto cable going to the associated speaker.

  • Page 13: Cs150 Call Station

    CS150 Call Station A CS150 is an enhanced single gang stainless steel call station with an epoxy coated silicon call and privacy button, both of which can be illuminated when pressed. When placing a call, the call button will be illuminated only after the central equipment has received the call, so it acts as a true visual call assurance indicator.

  • Page 14: Hs120 Handset Call Station

    HS120 Handset/Call Station A HS120 is a basic double gang stainless steel combination handset and call station. The rocker switch provides for a momentary call and lockable privacy position. The handset allows for a private conversation by automatically switching the intercom from the associated room speaker.

  • Page 15: Ch1000 Central Cabinet Mounting

    System Installation CH1000 Cabinet Mounting The CH1000 cabinet is designed for mounting on a wall. The diagram below shows the location of the four mounting holes. Holes are located on 16” centers to accommodate fastening to wall studs where possible, however the cabinet weight including power supply, 8 TC1’s and one IA1 is only 27 lbs. The cabinet should be mounted to the wall using four #8x 2”...

  • Page 16: Ch1000 Cabinet Features

    CH1000 Cabinet Features Figure 14 below shows an internal picture of the CH1000 system. All field wiring enters the cabinet from the bottom via dual knockout holes (7/8” and 1 ¼”). A knockout has also been provided to bring AC power into the cabinet.

  • Page 17: System Power Wiring

    System Power Wiring Each CH1000 system is provided with a standard 6 ft line cord which mates with the 120 VAC socket on the bottom edge of the central cabinet as shown below. Plug the receptacle end of the line cord firmly into the socket on the bottom of the cabinet, and plug the other end into a 120 VAC outlet.

  • Page 18: Ch1000 Connections

    CH1000 Connections The figure below shows all of the connections required to the MI100 Main Interface board found inside the CH1000 cabinet. TC1 Slot #8 TC1 Slot #1 Ethernet Port Microphone SS16 Ports (8) RS-422 to Slave Clocks Input DA1/Phone Ports (8) External Display PBX C.O.

  • Page 19: Ss16 Mounting

    SS16 Mounting The SS16 is designed to be located in a hallway or corridor of a building in a location near devices that will connect to it. The cabinet should be located away from any machinery as well as florescent lighting, and if necessary SS16 cabling should cross power cabling at right angles (avoid long parallel runs).

  • Page 20: Ch1000 To Ss16 Wiring

    CH1000 to SS16 Wiring The wire required for connection from the CH1000 cabinet to all SS16’s is standard CAT3,5, or 5e 24 AWG cable. All RJ45 connections to the SS16 and central cabinet must follow the Electronics Industry Association (EIA) 568A or 568B standard , since all RJ45 connectors coming from the SS16 and central cabinet conform to this.

  • Page 21: Ss16 To End Device Wiring

    SS16 to End Devices The SS16 allows for connection of up to 16 devices. The devices can be any of the REDy Corp standard stations listed in table 1. They can also be direct connection of 25V audio transformer/speaker, or UTP camera (utilizing a video balun).

  • Page 22: Cs50 Wiring

    There are no specific distance limitations between the CS50 and the SS16. The only distance limitation involves the acceptable cable losses for the audio over CAT-5 cable from the CH1000 central cabinet, and the speakers involved.

  • Page 23: Cs100 Wiring

    CS100 Wiring CH #1 AUDIO CH #1 AUDIO DATA_A DATA_B MODEL: SS16 +12 VDC IN CH #3 AUDIO CH #3 AUDIO VIDEO+ VIDEO- +12 VDC IN PORT 1-16 +12 VDC IN CONNECTOR PINOUT STATUS INDICATOR VIDEO+ VIDEO- CALL-IN GND AUDIO AUDIO CALL-IN 25V: 8 OHM...

  • Page 24: Cs150 Wiring

    CS150 Wiring CH #1 AUDIO CH #1 AUDIO DATA_A DATA_B MODEL: SS16 +12 VDC IN CH #3 AUDIO CH #3 AUDIO VIDEO+ VIDEO- +12 VDC IN PORT 1-16 +12 VDC IN CONNECTOR PINOUT STATUS INDICATOR VIDEO+ VIDEO- CALL-IN GND AUDIO AUDIO CALL-IN Sensor...

  • Page 25: Hs100 Wiring

    P1 on CS150 Enabled Buzzer Disabled N.C. Sensor Input N.O. Figure 23 HS100 Wiring CH #1 AUDIO CH #1 AUDIO DATA_A DATA_B MODEL: SS16 +12 VDC IN 25V: 8 OHM C O M 1/4W CH #3 AUDIO CH #3 AUDIO BLUE 1/2W VIDEO+...

  • Page 26: Hs120 Wiring

    HS120 Wiring CH #1 AUDIO CH #1 AUDIO DATA_A DATA_B MODEL: SS16 +12 VDC IN BLUE 25V: 8 OHM CH #3 AUDIO CH #3 AUDIO 1/4W VIDEO+ VIDEO- 1/2W +12 VDC IN YELLOW PORT 1-16 +12 VDC IN CONNECTOR BLUE PINOUT STATUS INDICATOR...

  • Page 27: Cr16 Installation

    CR16 Installation The CR16 is intended to be installed within the SS16 chassis. When ordering an SS16, it is possible to have it shipped from the factory pre-installed, however if required, it can be installed on site as well. The steps required to install it are as follows: •...

  • Page 28: Da1 Wiring

    The DA1 ports are found in the lower left corner within the CH1000 Cabinet (See Figure 16 for exact location). Up to eight DA1’s can be connected to the CH1000, and each port requires a TC1 card to be installed in the appropriate slot position (see figure 16 for TC1 slot locations). The slot # corresponds directly with the physical DA1 port number as shown on the DA1 port connector label.

  • Page 29: Pbx Connections

    DA1 port is available. For example if two PBX ports are to be used, only six DA1 ports are available. A maximum of eight ports are available on the CH1000 system, which are designed to be connected to analog C.O.

  • Page 30: General Purpose I/O Connections

    General Purpose I/O Connections The general purpose I/O connections are found inside the CH1000 cabinet (See Figure 16 for exact location). The figure below shows the pin outs of the double row terminal strip. There are 6 general purpose inputs, and 6 open collector outputs/2 dry contact outputs (dry output contact rating of 1 amp).
  • Page 31 The chart below describes the jumper settings for the ports. The jumpers are found on the MI100 interface board directly behind the I/O terminal strip. General Purpose Output Port Configuration TERMINAL STRIP PIN JP13 JP14 JP15 JP16 JP17 OUTPUT FUNCTION Open Collector #1 COM: Dry Contact #1 Open Collector #2...

  • Page 32: Program Inputs

    Program Inputs The program inputs are located inside the CH1000 cabinet (See Figure 16 for exact location). Below is the pin outs for the removable terminal strip. The inputs are designed for 1V RMS with a 10KO input impedance. Program sources that produce signal levels in excess of this need to be attenuated prior to connecting to the CH1000 system.

  • Page 33: Af125 Amplifier Connections

    Master Clock Connections The CH1000 is capable of acting as a master clock. As such it can be set up to synchronize Sapling RS- 485 based slave clocks. The RS-485 port is located inside the CH1000 cabinet (See Figure 16). This port is wired as shown below.
  • Page 34 APPENDIX A NOTE: Numbers 1-4 in the above illustration indicate the twisted pairs in the CAT5 cable. Pin # Wire Color for 568A Wire color for 568B Green/White Orange/White Green Orange Orange/White Green/White Blue Blue Blue/White Blue/White Orange Green Brown/White Brown/White Brown Brown...

  • Page 35: User's Guide

    USER’s GUIDE Basic Operation The CareHawk CH1000 system is designed around keeping things simple. The DA1 phone shown below is the main device used for controlling all system functions on a day to day basis (standard DTMF telephones can also be used). The DA1 comes pre-programmed with numerous menus, which can be easily navigated with the 3 soft keys found on both sides of the large display.
  • Page 36 Control Buttons: Volume key: Adjusts the volume for the handset, headset, and handsfree speaker volume of the ringer tone. There are 8 ringer volume level settings. Default level is medium. Handsfree key: Pressing this activates handsfree mode so you make and receive calls without lifting the handset.

  • Page 37: Phone Codes

    Phone Commands Dial Sequence Command Dial Sequence Emergency Page All 001…# Emergency Page Inclusive Zones Where … is the list of zones ( Zones: 01? 64 - Must be entered as 2 digits ) 002…# Emergency Page Exclusive Zones Where … is the list of zones ( Zones: 01? 64 - Must be entered as 2 digits ) Page All 011…#...
  • Page 38 033P…# Program Source Inclusive Speakers Where P is the program source ( Program Source : 1? 2 - Must be entered as 1 digit ) Where … is the list of speakers 034P…# Program Source Exclusive Speakers Where P is the program source ( Program Source : 1? 2 - Must be entered as 1 digit ) Where …...

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