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I can only hear out of one side of my A40 TR
+ MixAmp TR/One side is louder than
the other. (PS4/PC/Xbox One)
I understand you are experiencing issues with your A40. Here are a few steps you
can take to attempt to remedy the issues. Before troubleshooting please ensure you
have setup the audio system correctly by using our setup guides.
If using a gaming console (PS4/Xbox One) make sure the MixAmp TR is in
•
Console Mode. Power button should be illuminating Red.
If using a PC or computer, make sure the MixAmp TR is in PC Mode. Power
•
button should be illuminating White.
Test out the headset by itself on an alternate device. You can either test it out on a PC
•
using the included PC splitter that splits the single jack on the headset to microphone
in and speaker out jacks or you can hook up the headset directly to any smartphone.
Test out the headset and MixAmp TR on an alternate PC or gaming console.
•
Test out an alternate headset with your MixAmp TR.
•
I am having issues with audio quality on
A40 TR + MixAmp TR. (PS4/PC/Xbox One)
I understand you are experiencing issues with your A40 TR System. Here are a
few steps you can take to attempt to remedy the issues.
If using a gaming console (PS4/Xbox One) make sure the MixAmp TR is in
•
Console Mode. Power button should be illuminating Red.
If using a PC or computer, make sure the MixAmp TR is in PC Mode. Power
•
button should be illuminating White.
Make sure the inline mute cable is plugged completely into the headset and MixAmp TR.
•
You should be able to feel the cable click into the headset and MixAmp TR firmly.
Unplug the headset from the MixAmp TR and plug it directly into an Ipod or Mp3
•
player. Check and see if your audio quality is the same or better.
Plug a different headset into the MixAmp TR (Any headset including ear buds) check
•
to see if the audio quality is the same or is improved.
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Related Manuals for Astro Gaming A40TR
Summary of Contents for Astro Gaming A40TR
- Page 1 I can only hear out of one side of my A40 TR + MixAmp TR/One side is louder than the other. (PS4/PC/Xbox One) I understand you are experiencing issues with your A40. Here are a few steps you can take to attempt to remedy the issues. Before troubleshooting please ensure you have setup the audio system correctly by using our setup guides.
- Page 2 I cannot be heard by other players/my voice quality is poor on my A40 TR + MixAmp TR. (PS4//PC/Xbox One) I understand you are experiencing issues with your A40 TR System. Here are a few steps you can take to attempt to remedy the issues. Before troubleshooting please ensure you have setup the audio system correctly by using our setup guides.
- Page 3 3. Put your MixAmp Pro Into PC Mode. To do this, hold down the power button on the MixAmp TR for 3-5 seconds. You will see the power buttons LED light illuminate from red to white. 4. Next, Right click the speaker icon in your task bar and select “Playback devices”: If your computer features an optical output, locate the digital optical output and set •...
- Page 4 How to set up your A40 TR on your Xbox One. (youtube.com/watch?v=P5DSdDk2ePA&t Required components: A40 TR Headset • MixAmp TR • USB Power Cable, Optical Cable, and A40 Inline Mute Cable • 1. First, ensure your MixAmp TR has the most recent firmware installed in the Astro Command Center: astrogaming.com/firmware/firmware.htmlConnect the MixAmp TR USB cable in a USB port on your computer in order to update it on your PC.
- Page 5 Test out the headset by itself on an alternate device. You can either test it out on a • different PC using the included PC splitter that splits the single jack on the headset to microphone in and speaker out jacks or you can hook up the headset directly to any smartphone.
- Page 6 I am having issues with audio quality on A40 with MixAmp M80 (XB1) I understand you are experiencing issues with your A40. Here are a few steps you can take to attempt to remedy the issues. Before troubleshooting please ensure you have setup the audio system correctly by using our setup guides.
- Page 7 setup the audio system correctly by using our setup guides. Make sure your mute cable is not muted. You can check this on the inline mute • cable. The mute button should not be showing red. Unplug the headset from the Computer and plug it directly into a smartphone. Make •...
- Page 8 How do I install Firmware for MixAmp Pro? (Universal) To install firmware on your MixAmp Pro please visit the website below: astrogaming.com/firmware Download the most recent version of MixAmp Pro firmware. Once downloaded, plug in the MixAmp Pro to your computer via the USB. The optical connection is not required.
- Page 9 Please let us know if the issue is isolated specifically to the MixAmp or headset by running through each step above.
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