POLYCOM
SOUNDPOINT
IP 335
BASIC PHONE FEATURES
,
,
Using the Handset:
> QUICK USER GUIDE
Pick up the handset and enter the
number or enter the number first, and
then pick up the handset.
BASIC PHONE FEATURES
Using the hands-free Speakerphone:
1. With the handset on-hook, press
PLACING A CALL
or any assigned line key.
> PLACING A CALL
Using the Handset:
2. Dial the number.
Pick up the handset and enter the
Using the Handset: Pick up the handset and enter the number or enter the number
Or dial the number, and then press
number or enter the number first, and
first, and then pick up the handset.
then pick up the handset.
Using the optional Headset:
Using the hands-free Speakerphone:
Using the hands-free Speakerphone:
1. With the headset connected, press:
1. With the handset on-hook, press
.
.
1. With the handset on-hook, press
- any assigned line key, or
or any assigned line key.
2. Dial the number. Or, dial the number and then press
- the NewCall soft key.
2. Dial the number.
During a call, you can alternate between handset, headset or handsfree modes by pressing
Or dial the number, and then press
2. Press
3. Dial the number.
the
or
keys, or picking up the handset.
or
or
Using the optional Headset:
Or dial the number, and then press
1. With the headset connected, press:
> ANSWERING A CALL
- any assigned line key, or
During a call, you can alternate
Using the Handset: Pick up the handset.
- the NewCall soft key.
between handset, headset, or hands-
Using the Speakerphone: Press:
2. Press
free modes by pressing the
3. Dial the number.
keys, or picking up the handset.
Incoming calls may be ignored by pressing the Reject soft key during ringing.
Or dial the number, and then press
> ENDING A CALL
SoundPoint
Using the Handset:
During a call, you can alternate
Pick up the handset.
Using the Handset: Hang up or press the EndCall soft key.
between handset, headset, or hands-
Using the Speakerphone:
Quick User Guide
Using the Speakerphone: Press
free modes by pressing the
Press:
keys, or picking up the handset.
MICROPHONE MUTE
During a call, press
-
, or
> MICROPHONE MUTE
all modes: handset, headset, and
MICROPHONE MUTE
- the line key, or
During a call, press
Basic Phone Features
ANSWERING A CALL
hands-free. You can hear all other
- the Answer soft key.
all modes: handset, headset, and
During a call, press
Using the Handset:
During a call, press
Customizing Your Phone
parties while Mute is enabled.
Using the optional Headset:
hands-free. You can hear all other
Pick up the handset.
all modes: handset, headset, and
You can hear all other parties while Mute is enabled.
MICROPHONE MUTE
parties while Mute is enabled.
Using the Speakerphone:
To turn off Mute, press
Press
hands-free. You can hear all other
To turn off Mute, press
Press:
parties while Mute is enabled.
During a call, press
To turn off Mute, press
Applies to phones running SIP 3.1.3 or
Incoming calls may be ignored by
all modes: handset, headset, and
later.
-
, or
To turn off Mute, press
,
pressing the Reject soft key during
hands-free. You can hear all other
> CALL HOLD AND RESUME
CALL HOLD AND RESUME
- the line key, or
1. During a call, press
ringing.
parties while Mute is enabled.
- the Answer soft key.
For detailed information please consult
CALL HOLD AND RESUME
1. During a call, press
1. During a call, press
2. Press
Using the optional Headset:
the comprehensive SoundPoint IP
To turn off Mute, press
1. During a call, press
again, the Resume soft key or the line key to resume the call.
2. Press
key, or the line key to resume the call.
32x/33x User Guide available at:
2. Press
again, the Resume soft
Press
www.polycom.com/support/voicedocum
CALL HOLD AND RESUME
key, or the line key to resume the call.
2. Press
again, the Resume soft
Using the Handset:
entation
When a call has been on hold for an
> LOCAL CONFERENCE CALLS
Incoming calls may be ignored by
key, or the line key to resume the call.
Hang up or press the EndCall soft key.
1. During a call, press
extended period of time, both visual
When a call has been on hold for an
pressing the Reject soft key during
Using the Speakerphone:
To create a three-way local conference call:
and audible alerts may appear.
extended period of time, both visual
ringing.
When a call has been on hold for an
2. Press
Press
1. Call the first party.
and audible alerts may appear.
extended period of time, both visual
key, or the line key to resume the call.
Using the optional Headset:
2. Press the Conf soft key to create a new call (the active call is placed on hold).
and audible alerts may appear.
To create a three-way local
LOCAL CONFERENCE CALLS*
ENDING A CALL
Press
When a call has been on hold for an
3. Place a call to the second party.
conference call:
To create a three-way local
Using the Handset:
.
LOCAL CONFERENCE CALLS*
extended period of time, both visual
1. Call the first party.
4. When the second party answers, press the Conf soft key again to join all parties
conference call:
©2009 Polycom, Inc. All rights reserved.
Hang up or press the EndCall soft key.
To create a three-way local
and audible alerts may appear.
Polycom, the Polycom logo and SoundPoint are registered
2. Press the Conf soft key to create a
1. Call the first party.
in the conference.
Using the Speakerphone:
conference call:
trademarks of Polycom, Inc. in the U.S. and various countries.
new call (the active call is placed on
All other trademarks are the property of their respective owners.
2. Press the Conf soft key to create a
1. Call the first party.
LOCAL CONFERENCE CALLS*
Press
Information in this document is subject to change without notice.
hold).
new call (the active call is placed on
MICROPHONE MUTE
MICROPHONE MUTE
®
During a call, press
During a call, press
all modes: handset, headset, and
all modes: handset, headset, and
®
hands-free. You can hear all other
hands-free. You can hear all other
parties while Mute is enabled.
parties while Mute is enabled.
To turn off Mute, press
To turn off Mute, press
CALL HOLD AND RESUME
CALL HOLD AND RESUME
1. During a call, press
1. During a call, press
2. Press
2. Press
key, or the line key to resume the call.
key, or the line key to resume the call.
When a call has been on hold for an
When a call has been on hold for an
extended period of time, both visual
extended period of time, both visual
and audible alerts may appear.
and audible alerts may appear.
LOCAL CONFERENCE CALLS*
LOCAL CONFERENCE CALLS*
.
To create a three-way local
To create a three-way local
conference call:
conference call:
1. Call the first party.
1. Call the first party.
2. Press the Conf soft key to create a
2. Press the Conf soft key to create a
new call (the active call is placed on
new call (the active call is placed on
.
hold).
hold).
.
3. Place a call to the second party.
3. Place a call to the second party.
4. When the second party answers,
4. When the second party answers,
press the Conf soft key again to join all
press the Conf soft key again to join all
parties in the conference.
parties in the conference.
When a conference has been
When a conference has been
.
established, pressing the Split soft
established, pressing the Split soft
key will split the conference into two
key will split the conference into two
calls on hold.
calls on hold.
®
IP 32x/33x
Placing the call on hold on the
Placing the call on hold on the
conference originator's phone will
conference originator's phone will
place the other parties in the
place the other parties in the
conference on hold.
conference on hold.
. Mute applies to
A conference may be created at any
A conference may be created at any
. Mute applies to all modes: handset, headset and hands-free.
. Mute applies to
time between an active call and a call
time between an active call and a call
which is on hold (on the same line or
which is on hold (on the same line or
.
another line) by pressing the Join soft
another line) by pressing the Join soft
again.
. Mute applies to
key.
key.
again.
again.
Ending the call on the conference
Ending the call on the conference
originator's phone will allow the other
originator's phone will allow the other
.
.
parties to continue the conference.
parties to continue the conference.
again, the Resume soft
again.
___ _
.
___ _
.
* - Conferencing is an optional feature that must be
* - Conferencing is an optional feature that must be
configured on the call server. Particulars and menu
configured on the call server. Particulars and menu
options may vary.
options may vary.
.
again, the Resume soft
or the EndCall soft key.
or the EndCall soft key.
or the EndCall soft key.
. Mute applies to
. Mute applies to
again.
again.
.
.
again, the Resume soft
again, the Resume soft
,
,
or any assigned line key.
.
or the line key or the Answer soft key.
or
.
or the EndCall soft key.
or
. Mute applies to
1. During a call, press the Trans soft
CALL TRANSFER
key (the active call is placed on hold).
1. During a call, press the Trans soft
key (the active call is placed on hold).
Press the Blind soft key to transfer the
CALL TRANSFER
again.
call without speaking to the second
Press the Blind soft key to transfer the
1. During a call, press the Trans soft
party.
call without speaking to the second
key (the active call is placed on hold).
party.
2. Place a call to the party to which you
.
Press the Blind soft key to transfer the
want to transfer the call.
2. Place a call to the party to which you
call without speaking to the second
3. After speaking with the second party,
want to transfer the call.
party.
press the Trans soft key to complete
3. After speaking with the second party,
the transfer.
press the Trans soft key to complete
2. Place a call to the party to which you
the transfer.
want to transfer the call.
Transfer may be cancelled during
3. After speaking with the second party,
establishment by pressing the Cancel
Transfer may be cancelled during
press the Trans soft key to complete
soft key. The original call is resumed.
establishment by pressing the Cancel
the transfer.
soft key. The original call is resumed.
Transfer may be cancelled during
CALL FORWARDING
establishment by pressing the Cancel
To enable call forwarding:
CALL FORWARDING
soft key. The original call is resumed.
To enable call forwarding:
1. Press
and then Forward.
1. Press
CALL TRANSFER
CALL TRANSFER
1. During a call, press the T
1. During a call, press the T
key (the active call is placed
key (the active call is placed
Press the Blind soft key to
Press the Blind soft key to
call without speaking to the
call without speaking to the
MICROPHONE MUTE
party.
party.
During a call, press
all modes: handset, headset, and
2. Place a call to the party t
2. Place a call to the party t
hands-free. You can hear all other
want to transfer the call.
want to transfer the call.
BASIC PHONE FEATURES
parties while Mute is enabled.
3. After speaking with the se
3. After speaking with the se
press the Trans soft key to
press the Trans soft key to
To turn off Mute, press
PLACING A CALL
the transfer.
the transfer.
MICROPHONE MUTE
Using the Handset:
CALL HOLD AND RESUME
During a call, press
Pick up the handset and enter the
Transfer may be cancelled
Transfer may be cancelled
all modes: handset, headset, and
number or enter the number first, and
1. During a call, press
establishment by pressing t
establishment by pressing t
hands-free. You can hear all other
then pick up the handset.
soft key. The original call is
soft key. The original call is
parties while Mute is enabled.
again, the Resume soft
2. Press
Using the hands-free Speakerphone:
key, or the line key to resume the call.
To turn off Mute, press
1. With the handset on-hook, press
CALL FORWARDING
CALL FORWARDING
or any assigned line key.
When a call has been on hold for an
CALL HOLD AND RESUME
To enable call forwarding
To enable call forwarding
2. Dial the number.
extended period of time, both visual
Or dial the number, and then press
1. Press
1. Press
1. During a call, press
and audible alerts may appear.
.
.
and then Forward.
and then Forward.
2. Press
again, the Resume soft
Using the optional Headset:
2. Select a Forwarding Typ
2. Select a Forwarding Typ
LOCAL CONFERENCE CALLS*
key, or the line key to resume the call.
1. With the headset connected, press:
Always, No Answer, and B
Always, No Answer, and B
To create a three-way local
- any assigned line key, or
3. For all types, enter a num
3. For all types, enter a num
conference call:
When a call has been on hold for an
- the NewCall soft key.
forward all future calls to.
forward all future calls to.
1. Call the first party.
extended period of time, both visual
4. For No Answer, enter th
4. For No Answer, enter th
2. Press the Conf soft key to create a
2. Press
.
and audible alerts may appear.
rings before forwarding.
rings before forwarding.
new call (the active call is placed on
3. Dial the number.
5. Press the Enable soft ke
5. Press the Enable soft ke
hold).
Or dial the number, and then press
LOCAL CONFERENCE CALLS*
Call Forwarding. A moving a
Call Forwarding. A moving a
3. Place a call to the second party.
To create a three-way local
appears for that line to conf
appears for that line to conf
4. When the second party answers,
During a call, you can alternate
conference call:
Forwarding is enabled.
Forwarding is enabled.
press the Conf soft key again to join all
between handset, headset, or hands-
1. Call the first party.
parties in the conference.
2. Press the Conf soft key to create a
To disable call forwarding
To disable call forwarding
free modes by pressing the
new call (the active call is placed on
keys, or picking up the handset.
When a conference has been
1. Press
1. Press
hold).
established, pressing the Split soft
and then Forward.
and then Forward.
CALL TRANSFER
3. Place a call to the second party.
ANSWERING A CALL
key will split the conference into two
2. Select a Forwarding Typ
2. Select a Forwarding Typ
1. During a call, press the Trans soft
4. When the second party answers,
Using the Handset:
calls on hold.
Always, No Answer, and B
Always, No Answer, and B
key (the active call is placed on hold).
press the Conf soft key again to join all
Pick up the handset.
3. Press the Disable soft ke
3. Press the Disable soft ke
parties in the conference.
Using the Speakerphone:
Placing the call on hold on the
Press the Blind soft key to transfer the
Press:
conference originator's phone will
Call forwarding is not availa
Call forwarding is not availa
call without speaking to the second
When a conference has been
place the other parties in the
-
, or
shared lines.
shared lines.
party.
established, pressing the Split soft
conference on hold.
- the line key, or
key will split the conference into two
- the Answer soft key.
If call forwarding is configur
If call forwarding is configur
2. Place a call to the party to which you
calls on hold.
A conference may be created at any
Using the optional Headset:
call server (invoked using *
call server (invoked using *
want to transfer the call.
time between an active call and a call
or from a PC-based applica
or from a PC-based applica
3. After speaking with the second party
Press
.
Placing the call on hold on the
which is on hold (on the same line or
particulars and menu option
particulars and menu option
press the Trans soft key to complete
conference originator's phone will
another line) by pressing the Join soft
the transfer.
Incoming calls may be ignored by
place the other parties in the
key.
pressing the Reject soft key during
conference on hold.
ringing.
Transfer may be cancelled during
Ending the call on the conference
establishment by pressing the Cancel
A conference may be created at any
originator's phone will allow the other
soft key. The original call is resumed.
time between an active call and a call
parties to continue the conference.
ENDING A CALL
which is on hold (on the same line or
___ _
Using the Handset:
another line) by pressing the Join soft
* - Conferencing is an optional feature that must be
CALL FORWARDING
Hang up or press the EndCall soft key.
key.
configured on the call server. Particulars and menu
options may vary.
To enable call forwarding:
Using the Speakerphone:
Ending the call on the conference
Press
or the EndCall soft key.
1. Press
originator's phone will allow the other
Using the optional Headset:
and then Forward.
and select Features,
parties to continue the conference.
2. Select a Forwarding Type from
or the EndCall soft key.
Press
and select Features,
___ _
Always, No Answer, and Busy.
. Mute applies to
again.
. Mute applies to
.
again.
,
and sele
and sele
.
.
or
and sele
and sele
and select Features
Need help?
Do you have a question about the POLYCOM SOUNDPOINT IP 335 and is the answer not in the manual?
Questions and answers