Whirlpool ET1 8JKXL Use And Care Manual page 8

If you need service or
assistance, we su gest you
follow these four s eps:
7
1. Before calling for assisfance...
Performance problems are sometimes caused by
little things you can correct without tools. Before you
call foe service, check this list.
If your rofrlgerator wltl not oporato:
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Is the electric cord plugged in?
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Is a fuse blown or a circuit breaker tripped?
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Is the Refrigerator Control dial turned ON?
If your ko maker will not operato:
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Has the freezer had enough time to get cold? With
a new refrigerator, this might take overnight.
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Is the signal arm ON,, .in the down position?
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Is the water valve turned on, and is water getting
to the ice maker?
If thorn Is a rattling or Jlngllng nolso, or other
unfamlllar sounds:
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Is something on top 01 behind the refrigerator mak-
ing noise when the refrigerator is running?
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New features on your new refrigerator make new
sounds. You may be hearing air flowing from the
fan, timer clicks for the defrosting cycle, defrost
water draining into the defrost pan. If you have an
ice maker, ycu will hear water fill the molds and
the ice drop into the bin.
If there Is water In the dohost pan:
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In hot, muggy weather, this is normal. The pan can
even be almost full. Make sure the refrigerator is
level so the pan doesn't overflow.
If the light doesn't work:
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Check fuses and circuit breakers. Make sure it's
plugged in.
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The bulb may be burned out. Unplug the refriger-
ator, replace the bulb with an appliance bulb no
larger than 40 watts Then plug in the cord.
If the motor seems to run too much:
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Is the condenser, behind the base grill, free of dust
and lint?
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On hot days, or if the room is warm, the motor
naturally runs longer.
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If the door has been opened a lot, or if a large
amount of food has been put in, the motor will run
longer to cool down the interior.
Remember: Motor running time depends on dif-
ferent things: number of door openings, amount of
food stored, temperature of the room, setting of the
controls.
And, your new refrigerator may be larger than
your old one so it has more space to be cooled It
also has a regular freezer instead of a frozen food
compartment. All this means better refrigeration and
may require more running time than your old one.
2. If you need as&stance* . . .
Call Whlrlpool COOL-LINE6 service assls-
tance telephone number. Dial free from:
Contlnental U.S. . . . . . . . . . . . . (800) 253-l 301
Mlchlgan . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alarka L Hawall
. . . . . . . . . . . (600) 253-1121
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain satisfac-
ton/ operation from your appliance 01. if service is
necessary, recommend a qualified service com-
pany in your area.
3. If you need service* . . .
Whirlpool has a na-
tionwide network of
franchised TECH-CARE F
Service Companies.
TECH-CARE service
technicians are trained
to fulfill the product
warranty and provide
after-warranty service,
anywhere in the United
States. To locate
TECH-CARE service in your area, call our COOL-LINE
service assistance telephone number (see Step 2) or
look in your telephone directory Yellow Pages under:
APPLIANCES-HOUSEHOLD-
ELECTRICALAPPLIANCES-
MAJOR-SERVICE 6 REPAIR
MAJOR--REPAIRING h PARTS
WHIRLPOOLAPPLIANCES
OR
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH-CARESERVICE
FRANCHISEDTECH-CARESERVICE
SERVICE COMPANIES
SERVICE COMPANIES
XYZSERVICECO
123 Maple 999-9999
XYZSERVICECO
123
Maple 999.9999
OR
WASHING MACHINES, DRYERS
6 IRONERS-SERVICING
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH-CARESERVICE
SERVICE COMPANIES
XYZSERVICECO
123 Maple
999.9999
4. If you have a problem*...
Call our COOL-LINE service assistance telephone
number [see Step 2) and talk with one of our Consul-
tants, or if you prefer, write to:
Mr. Guy Turner, Vice President
Whirlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor. Ml 49022
*If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This informa-
tion is needed in order to better respond to your
request fof assistance.
0
FSP 1s a regrstered trademark of Whrrlpoo
Corporation for quality parts Look for this symbol
of quality whenever you need a replacement
FSP
part for your WhIrlpool appliance FSP
replacement parts will fit rrght and work right.
CR:
because they are made to the same exacting
speclficatrons used to build every new
Whlrlpco applrance
Bcnlon Harbor, Michigan. Automatic Washers. Clothes Dryers.
Freezers, Refrigerator-Freezers. ICC Makers, Dishwashers.
Ouilt-in Ovens and Surlace Units, Ranges, Microwave Ovens,
Compaclors. Room Air Conditioners. Dehumidifiers, Cenlral
Heating and Air Conditioning Systems.
Part No. 942943
Printed in U.S.A.