Warranty And Repair Information - Harvard Apparatus 613 User Manual

Warranty and Repair Information

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Serial Numbers
All inquires concerning our product should refer to the serial number of the unit(s).
Warranty
Harvard Apparatus warranties the instrument(s) for a period of one year from date
of purchase. At its option, Harvard Apparatus will repair or replace the unit(s) if it
is found to be defective as to workmanship or material.
This warranty does not extend to damage resulting from misuse, neglect or abuse, nor-
mal wear and tear, or accident.
This warranty extends only to the original customer purchaser.
IN NO EVENT SHALL HARVARD APPARATUS BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES. Some states do not allow exclusion or limitation of
incidental or consequential damages so the above limitation or exclusion may not
apply to you. THERE ARE NO IMPLIED WARRANTIES OF MERCHANTABILITY,
OR FITNESS FOR A PARTICULAR USE, OR OF ANY OTHER NATURE. Some states
do not allow this limitation on an implied warranty, so the above limitation may not
apply to you.
If a defect arises within the one-year warranty period, promptly contact Harvard
Apparatus, Inc. 84 October Hill Road, Holliston, Massachusetts 01746-1371
using our U.S. only toll free number 1-800-272-2775 or dial (508) 893-8999. Goods will
not be accepted for return unless an RMA (returned materials authorization) number
has been issued by our customer service department.The customer is responsible for
shipping charges. Please allow a reasonable period of time for completion of repairs,
replacement and return. If the unit is replaced, the replacement unit is covered only
for the remainder of the original warranty period dating from the purchase of the orig-
inal device.
This warranty gives you specific rights, and you may also have other rights which vary
from state to state.
Repair Facilities and Parts
Harvard Apparatus stocks replacement and repair parts. When ordering, please
describe parts as completely as possible, preferably using our part numbers. If practi-
cal, enclose a sample or drawing.We offer a complete reconditioning service.
CAUTION: Not for clinical use on human patients.
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