Samsung Galaxy S4 Customer Consultant Manual page 109

Revision History : This version replaces all previous versions
Date Version
Version 5.0 – update by ECC HHP based on feedback from CS team HQ:
2013.05.13 V5.0
Slide 39:
ved at request of CS team HQ
Added Slides 62 and 62 from CS team HQ s as feedback to Version 4.0 regarding use of SIM card adaptors -
Advice on use of card adaptors given on
card adapter
2013.05.15
V6.0
In Version 6.0, CS team change the format of appendix guide from PPT to CHM file
HQ CS team addition:
2013.05.20 V7.0 HQ CS team addition:
+ Slide 53 Q104 - Regarding developer options –further advice regarding Developer options remo
Q90 & Q91
Fixed the page
Getting Started > S View Cover accessory
Getting Started > ChatON > Share Screen
Add the page:
VOC issues > What is SMART SWITCH > Supported manufacturers
VOC issues > My device isn't registered in Network Service
VOC issues > Available Internal memory size(space)
Add the page:
VOC issues > Smart pause : Smart pause doesn't work very well
VOC issues > My device is too hot
VOC issues > FOTA fails due to excess of maximum number of roll-out updates
VOC issues > Screen colour is odd
VOC issues > Making a voice call when device locked
VOC issues > S Voice doesn't work for command
Part 2 > Q122:
slide 81 in Q122:
SIM Card > Caution point regarding SIM
REMOVED
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