Page 1
Dell EMC DSS 9000 Installation and Service Manual Regulatory Model: B11S Series Regulatory Type: B11S001...
Page 2
Notes, cautions and warnings NOTE: A NOTE indicates important information that helps you make better use of your system. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Page 6
Troubleshooting ......Troubleshooting list ....... Getting help .
Page 7
Safety instructions Read and follow this important safety information. Failure to do so, or use of controls, adjustments, procedures, connections, or signal types other than those specified in your documentation, can result in personal injury or death, and damage to your equipment. Warnings and cautions WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Page 8
Input AC Input DC Input Output AC Output DC Output • Do not operate your equipment with any cover(s) removed. • The internal components, including memory modules, can become extremely hot during operation. Allow sufficient time to cool before handling. •...
Page 9
• Operate the equipment only from the type of external power source indicated on the electrical ratings label. • To avoid possible damage to the system board, wait 30 seconds after turning off the equipment before removing a component from the system board or disconnecting a peripheral device from the equipment.
Page 10
CAUTION: If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.
Page 11
Instructions for qualified electricians only: Systems using –(48–60) V DC Power Supplies are intended for restricted access locations in accordance with Articles 110-5, 110-6, 110-11, 110-14, and 110-17 of the National Electrical Code, American National Standards Institute (ANSI)/National Fire Protection Association (NFPA) 70. Before connecting safety ground or power cables, ensure that the power is removed from the DC circuit.
Overview The DSS 9000 rack enclosure is designed to hold and protect server, network, and data storage equipment. NOTE: The product at time of delivery may differ from the following illustrations. Figure 1. DSS 9000 system Overview...
Feature Description Bare rack Rack mounting enclosure for DSS 9000 system equipment. Bus bar top Bar strip located on top of the rack conducts electricity. Based on rack layout, two different types of top bus bars can be assembled. For more information about bus bars, see Bus bar top.
Page 14
Table 2. Rack specifications (continued) Item Description Net weight • 29U: 162.4 kg (358 lb) • 42U: 201.4 kg (444 lb) • 44U: 207.3 kg (457 lb) • 48U: 219.1 kg (483 lb) • 50U: 225.0 kg (496 lb) Overview...
The DSS 9000 rack enclosure offers server and power supply blanks as well as shipping brackets, bus bar protectors and optional side panel accessories. Server blanks The following lists the available server blanks for the DSS 9000: full width, half width, and one third width blank chassis. Figure 2. Full-width server blank Table 3.
Page 16
Figure 3. Half-width server blank Table 4. Half-width server blank features Item Description Dimensions (W x L x H) 262.2 mm x 930 mm x 47 mm (10.32 inch x 36.61 inch x 1.85 inch) Rack accessories overview...
Figure 4. One third-width server blank Table 5. One third-width server blank features Item Description Dimensions (W x L x H) 174.3 mm x 930 mm x 47 mm (6.86 inch x 36.61 inch x 1.85 inch) Power supply unit (PSU) blanks (optional) Figure 5.
Bus bar protectors Figure 11. 0.5GU bus bar protector Figure 12. 1GU bus bar protector Rack blank fillers Figure 13. 1GU rack blank fillers Rack accessories overview...
IM blank fillers Figure 17. IM blank fillers Locating Service Tag of your system Your system is identified by a unique Express Service Code and Service Tag number. The information is on a sticker on the right-front of the system. This information is used by Dell to route support calls to the appropriate personnel.
Rear cabinet overview Figure 19. Rear cabinet exploded view Table 6. Rear cabinet features Item Description BCDB (Block Controller • 1 x PCIe x8 connector Distribution Board) • 4 x Fan zone connector • 4 x PIB connector • 1 x RJ45 •...
Page 24
Table 6. Rear cabinet features (continued) Item Description BC (Block Controller) Connectors • 1 x PCIe x8 golden finger • 1 x RS232 • 1 x JTAG • 1 x power / status • 1 x ID • 4 x fan fail Switch •...
Rear cabinet specifications Rear cabinet Fan modules Figure 20. Rear cabinet Table 7. Rear cabinet features Item Description Rear cabinet Includes fan modules, fan cage, FPDB, BC, BCDB, and power strip brackets. Dimensions (W x L x H) 480 mm x 114.5 mm x 167 mm (18.9 inch x 4.51 inch x 6.57 inch) Rear cabinet overview...
Block control distribution boards (BCDB) right side left side Figure 21. Block control distribution board Table 8. Block control distribution board features Item Description Dimension (W x L x H) 150 mm x 109 mm x 1.5 mm (5.90 inch x 4.29 inch x 0.06 inch), 8 layers Connector •...
LED definition Table 9. LED Color Status Description LED (Left) Amber Solid Link speed: 100Mb Disconnected LED (Right) Green Blinking LAN access Block controller (BC) modules Mylar Figure 22. BC module Table 10. BC module features Item Description Dimension (W x H x L) 120 mm x 24 mm x 88 mm (4.72 inch x 0.94 inch x 3.46 inch) Connector •...
LED definition Table 11. LED Color Status Description Power/Status Green If there is no error Amber If there is an error from anyone of these: (Mac address, Fan image, FPGA image, Mosfet, Ethernet link, I FPGA configuration). Blinking Infrastructure mismatch Blue On/Off/Blinking Identify BC board location...
Fan modules Release latch Fan connector Front side Figure 24. Fan module Table 13. Fan module features Item Description Dimensions (W x L x H) 64.6 mm x 106.2 mm x 78.4 mm (2.54 inch x 4.18 inch x 3.08 inch) Rear cabinet overview...
Rear IO module Four RJ45 connectors, one 1x5 connector, one 1x6 connector and one 2x8 connector. DSS 9000 rack manager Includes rack manager board (RMB) and infrastructure module (IM). module MC and blocks of the IM are networked through a LAN.
Table 14. Power bay features (continued) Item Description Power supply unit (PSU) Ten hot-swappable power supply units. Management controller Monitoring through the on-board GbE to provide real-time two-way fan speed module and power status and operational event information. Power bay specifications Figure 26.
Power bay unit The DSS 9000 leverages a power bay which houses up to ten AC power supply units (PSUs) to fully support the operational requirements of the rack enclosure. Front view Figure 27. Power bay 1 MC + 10 PSU model (front view) Table 16.
Rear view Figure 29. Power bay overview (rear view) Table 17. Power bay overview (rear view) Item Description Rear IO • RJ45 connectors (x 4) • 1x5 connector (x 1) • 1x6 connector (x 1) • 2x8 connector (x 1) Brush panel Allows cabling to be fed to or from the rear of the cabinet and prevents dust ingress.
Power supply unit (PSU) Figure 30. Power supply unit (PSU) Table 18. Power supply unit (PSU) Item Description Operating Temperature 10°C to 50°C (50°F to 122°F) LED definition Table 19. LED Color Status Description PSU LED Green Solid Amber Blinking Fault PSU specifications Table 20.
NOTE: This system is also designed to connect to the IT power systems with a phase to phase voltage not exceeding 230 V. Power bay power module (PBPM) Figure 31. Power bay power module (PBPM) Table 21. Power bay power module (PBPM) Item Description Power bay...
Table 23. LED (continued) Color Status Description Power/Status Green Power on Amber Power on fail Blue On/Off/Blinking Identify MC board location Error Green If there is no error Amber Blinking Infrastructure mismatch Link between MC and IM is Absent Rear IO module Figure 33.
Page 38
LED definition Table 25. LED Color Status Description LAN1 port Status Green 1G LAN speed Amber 10M/100M LAN speed Activity Green Blinking Traffic access LAN2 port Status Green 10M/100M LAN speed Amber 1G LAN speed Activity Green Blinking Traffic access Power bay overview...
DSS 9000 rack manager module Infrastructure module Rack manager board Figure 34. DSS 9000 rack manager module Table 26. DSS 9000 rack manager module features Item Description Board length 323.25 mm (12.73 inch) Board width 242.3 mm (9.54 inch) Net weight 1,050 g (37.03 ounce)
Page 40
Infrastructure module LED definition Figure 35. LED definition Table 27. LED definition Item Port Color Status Description Mgmt Right LED Green Blinking Active Left LED Green Link speed: 1Gb Yellow Link speed: Others No link Power/Status Green Fault not detected Amber Fault detected: Mac address, I Blinking...
Bus bar overview The DSS 9000 rack enclosure includes bus bar to the following areas: • Rack level • Block level • Power bay level Rack level bus bar Bus bar top The top of the rack includes two bus bars, positive and negative. The bus bars are coupled to the middle bus bars for upward distribution of the system’s power.
Figure 37. Bus bar top-N (negative, black) Bus bar middle The middle of the rack includes two bus bars, positive and negative. The bus bars couple the power block and the top bus bars for upward distribution of the system’s power. Figure 38.
Page 43
Figure 40. Bus bar bottom-P (positive, red) Figure 41. Bus bar bottom-N (negative, black) Bus bar overview...
Block level bus bar The following cross bus bar types are specific for the 6GU block. One third-width cross bus bar block Figure 42. One third-width cross bus bar block-P (positive, red) Table 28. Third width cross bus bar block-P (positive, red) Item Description Length...
Figure 43. One third-width cross bus bar block-N (negative, black) Table 29. One third-width cross bus bar block-N (negative, black) Item Description Length 334.4 mm (13.17 inch) Width 20 mm (0.79 inch) Height 34 mm (1.34 inch) Thickness 4 mm (0.16 inch) Half-width/full-width cross bus bar block Figure 44.
Figure 45. Half-width/full-width cross bus bar block-N (negative, black) Table 31. Half-width/full-width cross bus bar block-N (negative, black) Item Description Length 334.4 mm (13.17 inch) Width 20 mm (0.79 inch) Height 34 mm (1.34 inch) Thickness 4 mm (0.16 inch) Power bay level bus bars Power Bay Level Bus Bar...
Store all components inside a static-proof packaging until you are ready to use the components for installation. Recommended tools • Phillips screwdriver #2 Service parts list Table 34. Service parts list Item DSS 9000 System Fan module Power • PSU • PBPM Installing and removing system components...
Page 49
• Third width server blank • Half width server blank • Full width server blank PCBA module • MC • MC cover • DSS 9000 rack manager module • Infrastructure module • Rear I/O • BC Installing and removing system components...
Servers Removing one third-width server Prerequisites 1 Ensure that you read the Safety instructions. Steps 1 Press the release latches on the side of the server. 2 Slide the server out of the block. Figure 49. Removing the one third-width server Installing and removing system components...
Installing one third-width server 1 Align the server with the bay, and insert the server into the block. 2 Slide the server in until it is fully seated in the block. The server locks in place after it is properly seated. Figure 50.
Removing half-width server Prerequisites 1 Ensure that you read the Safety instructions. Steps 1 Press the release latches on the side of the server. 2 Slide the server out of the block. Figure 51. Removing the half-width server Installing and removing system components...
Installing half-width server 1 Align the server with the bay, and insert the server into the block. 2 Slide the server in until it is fully seated in the block. The server locks in place after it is properly seated. Figure 52.
Removing full-width server Prerequisites 1 Ensure that you read the Safety instructions. Steps 1 Press the release latches on the side of the server. 2 Slide the server out of the block. Figure 53. Removing the full-width server Installing and removing system components...
Installing full-width server 1 Align the server with the bay, and insert the server into the block. 2 Slide the server in until it is fully seated in the block. The server locks in place after it is properly seated. Figure 54.
Hard disk drive (HDD) trays The HDD tray is only available for full width and JBOD servers. Removing HDD tray Prerequisites 1 Ensure that you read the Safety instructions. Steps 1 Grasp the tray handle with one hand, and use your thumb to push the plunger up to release the HDD tray. 2 Continue to hold the plunger and use the tray handle to pull the tray out from the chassis.
Page 57
3 Remove the HDD tray from the server. Figure 56. Removing the HDD tray Installing and removing system components...
Page 58
4 Remove all HDDs in the HDD tray. 5 Remove the screw and loosen the captive screw on the CMA. Figure 57. Unfastening the CMA Installing and removing system components...
Page 59
6 Continue to pull out the HDD tray and remove it completely from the chassis. Figure 58. Removing the HDD tray from the server Installing and removing system components...
Installing HDD tray 1 Insert the HDD tray into the server bay until the HDD tray clears the plunger. Figure 59. Installing the HDD tray 2 Align the CMA in the server making sure the screw wells on the CMA and server are aligned. 3 Insert a screw in the CMA and tighten it to secure it to the server.
Page 61
Figure 60. Securing the HDD tray and CMA Table 35. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 8 ± 0.5 Installing and removing system components...
Page 62
5 Install the HDDs on the HDD tray. 6 Push the HDD tray in until it is fully seated in the chassis. The HDD tray locks in place after it is properly seated. Figure 61. Installing the HDD tray 7 Install the full width server. For more details, see Installing full-width server. Installing and removing system components...
Power supply units (PSU) Removing PSU Prerequisites 1 Ensure that you read the Safety instructions. Steps 1 Press down the PSU release latch. 2 Remove the PSU from the power bay. Figure 62. Removing the PSU Installing PSU 1 Align the PSU with the bay. Make sure the connectors are positioned correctly before sliding the PSU into the bay.
Figure 63. Installing the PSU Fan modules Removing fan module CAUTION: To prevent damage to the system, remove only a single fan module at a time. Prerequisites 1 Ensure that you read the Safety instructions. Steps 1 Press up and hold the fan module release latch. 2 Pull the fan module out.
Page 65
Figure 64. Removing the fan module Installing and removing system components...
Installing fan module 1 Align the fan module with the fan cage, making sure the connectors are aligned. 2 Insert the fan module in the fan cage. The fan module locks in the fan cage. Figure 65. Installing the fan module Installing and removing system components...
Fan blocks Removing fan block Prerequisites 1 Ensure that you read the Safety instructions. Steps 1 Loosen the thumb screws. 2 Remove the fan block. Figure 66. Removing the fan block Installing and removing system components...
Installing fan block 1 Align the fan block with the FPDB. 2 Insert the fan block in the FPDB until the until slots are completely inserted into the connectors. 3 Tighten the thumb screws to secure the fan block. Figure 67. Installing the fan block Installing and removing system components...
Fan power distribution boards (FPDB) Removing FPDB Prerequisites 1 Ensure that you read the Safety instructions. 2 Remove the fan block. Steps 1 Disconnect the cables from the cable clip. 2 Disconnect the cables. Figure 68. Disconnecting the FPDB cables Installing and removing system components...
3 Remove the screws securing the FPDB. 4 Remove the FPDB. Figure 69. Removing the FPDB Installing FPDB 1 Align the FPDB with the fan board bracket and install. Make sure the connectors are facing outward as seen in the following figure. 2 Secure the FPDB with screws.
Page 71
Table 36. Assembly material Description Quantity Torque (lbs/inch) A: 6-32_STEP 8 ± 0.5 B: 6-32_4-5_SCREW 8 ± 0.5 3 Align the hooks on the FPDB assembly with the slots on the rear cabinet base. 4 Slide the FPDB assembly to install. 5 Secure the FPDB assembly with screws.
Page 72
Figure 72. Securing a cable with a cable clip Installing and removing system components...
Block Controller Distribution Board (BCDB) Removing BCDB Prerequisites 1 Ensure that you read the Safety instructions. 2 Remove block controller (BC). 3 Remove the fan block. Steps 1 Disconnect the cables from the BCDB. Do not disconnect the HTPB cable at this time. Figure 73.
Page 74
2 Locate the screw securing the BCDB to the rear cabinet and remove it. 3 Slide the BCDB up to disengage from the posts on the rear cabinet. Figure 74. Disengaging the BCDB 4 Rotate the front of the BCDB until it clears the rear cabinet. Make sure the BCDB does not come in contact with the FPDB to prevent accidental damage to either component.
Figure 75. Disconnecting an HTPB cable and removing a BCDB Installing BCDB 1 Position the BCDB so that the cable connectors face the FPDB. 2 Locate the HTPB connector at the bottom left of the BCDB and connect the HTPB cable. 3 Angle the rear of the BCDB so that it can be inserted behind the FPDB until it is seated in the rear cabinet cage.
Page 76
Figure 76. Connecting an HTPB cable and installing a BCDB HTPB cable connector 5 Once the BCDB is seated in the rear cabinet cage, slide it down to engage the posts through the keyholes. All three posts are must be visible through the keyholes to ensure the BCDB is properly seated. 6 Secure the BCDB with the screw.
Page 77
7 Connect the cables to the connectors on the BCDB. Figure 78. Connecting cables on the BCDB Installing and removing system components...
Block controllers (BC) Removing BC Prerequisites 1 Ensure that you read the Safety instructions. Steps 1 Loosen the captive screws on the BC. 2 Remove the BC from the cage. Figure 79. Removing the BC Installing BC 1 Align the connector on the BC with the bay in the cage. 2 Slide the BC into the rear cabinet until it is flush with the cage.
Page 79
Figure 80. Installing the BC Installing and removing system components...
Management controllers (MC) Removing MC Prerequisites 1 Ensure that you read the Safety instructions. Steps 1 Press down on the MC release latch. 2 Remove the MC from the power bay. Figure 81. Removing the MC Installing and removing system components...
Installing MC 1 Align the MC with the bay. Make sure the connector is positioned correctly before inserting into the bay. 2 Insert the MC in the bay and slide it in until it is flush with the bay. Figure 82. Installing the MC Installing and removing system components...
1 Loosen the captive screws securing the rack manager module to the power bay. 2 Grasp the rack manager module and slide it out of the power bay. Figure 83. Removing the DSS 9000 rack manager module Installing and removing system components...
2 Slide the rack manager module into the bay until it is flush in the power bay. 3 Turn the captive screws to secure the rack manager module to the power bay. Figure 84. Installing the DSS 9000 rack manager module Installing and removing system components...
Removing IM Prerequisites 1 Ensure that you read the Safety instructions. 2 Remove the rack manager module from the power bay, see "Removing DSS 9000 rack manager module" on page 71. Steps 1 Remove the screws securing the IM to the bracket.
Installing IM 1 Grasp the IM by the edges and align it in the bracket. 2 Lower it in place and make sure the screw holes on the bracket and IM are aligned. 3 Secure the IM to the bracket with the screws. Figure 86.
Steps 1 Remove the screws from the rear IO. 2 Remove the rear IO from the power bay. Figure 87. Removing the rear IO module Installing rear IO module 1 Insert the rear I/O into the power bay. 2 Secure the rear I/O to the power bay with screws. Figure 88.
Power interface board (PIB) Removing PIB CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Page 88
4 After the system is fully turned off, disconnect the respective power cables from the electrical sockets before proceeding further. 5 Remove the server modules from the block chassis. For more details, see Servers. 6 Remove the securing screws attached to the chassis ears. 7 Remove the securing screws attached to the cross bus bars and main bus bars.
Page 89
9 Remove the block chassis from the rack cabinet and place it on a clean work surface. 10 Locate the rear of the block chassis. The cross bus bar (x2) and PIBs (x2) are visible from the rear view. 11 Remove the screws securing the cross bus bar to the chassis. Figure 92.
Figure 93. Removing PIBs 14 Remove the PIBs and place them on a clean surface. Installing PIB CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Page 91
/DEVICEHANAGER/RACK1/BLOCK1/BC-> cd .. /DEVICEHANAGER/RACK1/BLOCK1-> cd .. /DEVICEHANAGER/RACK1/-> /DEVICEHANAGER/RACK1/-> /DEVICEHANAGER/RACK1/-> /DEVICEHANAGER/RACK1/-> /DEVICEHANAGER/RACK1/-> /DEVICEHANAGER/RACK1/-> /DEVICEHANAGER/RACK1/-> stop Figure 94. Turning off the system After the system is fully turned off, disconnect the respective power cables from the electrical sockets before proceeding further. 2 Locate the rear of the block chassis. 3 Remove the new PIBs from their packaging content and inspect for damage.
Page 92
Figure 95. Installing PIBs Table 38. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 8 ± 0.5 6 Align the top cross bus bar (positive, red) with the PIBs. Make sure the holes on the cross bus bar align with the holes on the PIBs.
Page 93
Figure 96. Installing cross bus bars Table 39. Assembly material Description Quantity Torque (lbs/inch) M4 screw 8 ± 0.5 9 Align the block chassis with the rack cabinet and slide in place until the securing ears are flush with the rack posts.
Page 94
Figure 97. Installing the block chassis on the rack cabinet Table 40. Assembly material Description Quantity Torque (lbs/inch) M5 screw 18 ± 1 11 Install the server modules on the block chassis. For more details, see Servers. 12 Secure the cross bus bars and main bus bars with the provided screws. Installing and removing system components...
Page 95
Figure 98. Securing bus bars Table 41. Assembly material Description Quantity Torque (lbs/inch) M5 screw 16 ± 1 Installing and removing system components...
Page 96
Troubleshooting Troubleshooting list Table 42. Troubleshooting list Issue description Trigger event for amber LED Root cause Troubleshooting step (MC/IM/BC) Fan fail (keeps 100% duty) Check HTPB. Check G5.5 FW version in IM/MC/BC. Check "llcDebug" command. BC Power LED amber • For I C communication MAC address missed or Ensure fan table and FPGA...
Page 97
Table 42. Troubleshooting list (continued) Issue description Trigger event for amber LED Root cause Troubleshooting step (MC/IM/BC) IM status LED amber MAC address missed or Set MAC address using incorrect. llcDebug command if its incorrect or missed. C communication fail. Ensure there is no HW damage.
Page 98
Getting help Contacting Dell Dell provides several online and telephone based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area.
Need help?
Do you have a question about the DSS 9000 and is the answer not in the manual?
Questions and answers