Xtrails Heitel ipVG Product Manual
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Xtrails Heitel ipVG Product Manual

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ipVG
Product Guide
February 2017
Document: 29794_00
Software Version: 4.58
Device Article Number: 4540, 4541, 4542

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Summary of Contents for Xtrails Heitel ipVG

  • Page 1 ipVG Product Guide February 2017 Document: 29794_00 Software Version: 4.58 Device Article Number: 4540, 4541, 4542...
  • Page 3 HeiTel by Xtralis ipVG Product Guide Intellectual Property and Copyright This document includes registered and unregistered trademarks. All trademarks displayed are the trademarks of their respective owners. Your use of this document does not constitute or create a licence or any other right to use the name and/or trademark and/or label.
  • Page 4 ipVG Product Guide HeiTel by Xtralis Document Conventions The following typographic conventions are used in this document: Convention Description Italics Used to denote: references to other parts of this document or other documents. Used for the result of an action. The following icons are used in this document: Convention Description Caution: This icon is used to indicate that there is a danger to...

  • Page 5: Table Of Contents

    HeiTel by Xtralis ipVG Product Guide Table of Contents Scope Introduction System Description Included in Delivery Options Mounting and Setting up System Environment Storage Medium Front View and Description Rear View and Description Pin Assignment and Functionality Pin assignment terminal block Control Inputs, Error Relay, Tamper Protection Ethernet Interface Device Reset...
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  • Page 7: Scope

    HeiTel by Xtralis ipVG Product Guide Scope This guide provides information on all features of ipVG. A step-by-step walkthrough will acquaint you with the transmission and recording features. All you need is ipVG and a PC or laptop with CamControl LITE or CamControl PRO software.
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  • Page 9: Introduction

    HeiTel by Xtralis ipVG Product Guide Introduction Thank you for choosing a HeiTel security product. We use only high-quality components that meet the most stringent security requirements in our devices. They guarantee years of trouble-free operation. ipVG is cased in a robust steel housing. It is suited to desk mounting and wall mounting. Years of experience in developing and manufacturing CCTV software and hardware have resulted in a well thought out and reliable product designed for a wide range of applications.
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  • Page 11: System Description

    HeiTel by Xtralis ipVG Product Guide System Description System description provides you with an overview of your ipVG and of the operating requirement for ipVG. This chapter provides information on mounting, security advice as well as information on the device and the ports.

  • Page 12: Mounting And Setting Up

    ipVG Product Guide HeiTel by Xtralis Mounting and Setting up ipVG is designed for use in specific ambient conditions. Conditions deviating from these can cause damage to the device, or to the recorded data. Warranty will be voided in this case. Please maintain the ambient conditions described below when using your ipVG device.

  • Page 13: System Environment

    HeiTel by Xtralis ipVG Product Guide System Environment 3.4.1 Overview of Software for Operation, Alarm Verification, and Configuration ipVG is a standalone unit. Once installed and configured, it reacts to events, records these on a continuous or on an event-triggered basis, transmits and/or saves video and/or audio data, alarms to local and remote receiver units, and additionally logs protocols locally.

  • Page 14: Storage Medium

    ipVG Product Guide HeiTel by Xtralis Storage Medium Video data integrity To prevent manipulation of digital image data, video data cannot be changed by PC applications to be played back into the frame storage device. This ensures ipVG containing only video data originally recorded by ipVG. Which data will be stored on the storage medium? As well as the video and audio data (possibly including further transaction data), additional information and settings are stored on the storage medium, so as to protect against unauthorised access for example.
  • Page 15 HeiTel by Xtralis ipVG Product Guide If ipVG detects a functional storage medium after start up with option Use without hard disk drive (storage medium) activated, the option will be ignored and the storage medium will be used. If this fails during operation, all storage medium related errors will be read out until the next reset.
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  • Page 17: Front View And Description

    HeiTel by Xtralis ipVG Product Guide Front View and Description On the front of the unit you will find 3 LEDs: Labeling/description Function LED Power - green Power on indicator LED Error - yellow An illuminated red Error LED indicates malfunctions such as system errors or video signal failure.
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  • Page 19: Rear View And Description

    HeiTel by Xtralis ipVG Product Guide Rear View and Description Item Type / Designation Function PS/2 reserved for further applications RS 232 reserved for further applications DVI-I reserved for further applications Ethernet 1GBit/s Camera network; IP cameras connected using the Ethernet interface.The illustration above shows an example of how IP cameras can be connected to the ipVG via a switch.
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  • Page 21: Pin Assignment And Functionality

    HeiTel by Xtralis ipVG Product Guide Pin Assignment and Functionality General All device connections can be plugged and screwed in. It is recommended to remove the screw type terminal for wiring, especially of the terminal block. This makes wiring of incoming and outgoing lines more convenient. The screw type terminals are grouped by functionality.

  • Page 22: Control Inputs, Error Relay, Tamper Protection

    ipVG Product Guide HeiTel by Xtralis Control Inputs, Error Relay, Tamper Protection Control inputs Depending on control input function and on device configuration, events can be triggered by active switch normally open, active switch normally closed, edge control, or permanent contact In addition, ipVG has the resistance-monitored triggers Normally terminated (10k), refer to "Wiring Variants for Voltage-monitored Control Inputs"...

  • Page 23: Ethernet Interface

    HeiTel by Xtralis ipVG Product Guide Wiring Variants for Voltage-monitored Control Inputs In addition to standard wiring of control inputs, the ipVG permits different types of voltage monitoring. Normally terminated The wiring variant Normally terminated allows different circuitry for "Normally opened" and "Normally closed". For circuitry with a resistance, a distinction is made between two different states: Not triggered: The figures show the safe state in each case (not triggered) of the detector line or the control input for the variants "Normally opened"...
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  • Page 25: Device Reset

    HeiTel by Xtralis ipVG Product Guide Device Reset The following methods allow you to revert to ipVG factory settings. Using Software To reset ipVG back to factory settings, go to Device Setup interface → select "Extras", the following image appears: Setting options (under Device reset): Nothing selected: by using the Apply and reboot device button, ipVG will only reboot, without any setting changes.
  • Page 26 ipVG Product Guide HeiTel by Xtralis Reset only the usernames and passwords Through this option, you can deletes only the usernames and passwords. To reset the device, follow these steps: 1. Switch the ipVG off, 2. Connect only control input 1 to ground, as shown below, refer to "Pin assignment terminal block" on page 3.

  • Page 27: Commissioning

    HeiTel by Xtralis ipVG Product Guide Commissioning This chapter describes the basic procedure for successfully commissioning your ipVG and provides tips for configuration and design strategies. The online guide for CamControl LITE and CamControl PRO software provides further information on configuration software and the menus relevant to configuring your application. For clearness, the following information refers to CamControl LITE software.

  • Page 28: General Configuration Information

    ipVG Product Guide HeiTel by Xtralis General Configuration Information Configure your system with all cameras connected and all final camera perspectives set, for best results. This enables precise calculation of images sizes detected in ipVG configuration mode. If possible, use conditional refresh mode. This method is more efficient than the option single image compression.
  • Page 29 HeiTel by Xtralis ipVG Product Guide seconds after the error occurs. If the user confirms the alarm with Report again, another call will be made 6 minutes later. If the user clicks Do not report again, the transmitter will call to report the hard disk error the next time the error is detected again with device restart.

  • Page 30: Initial Setup Operation

    TCP/IP Crossover Connection from CamControl LITE to the Device Preparing the receiver PC Your HeiTel ipVG can be accessed when in its default status or following a device reset using the following IP address: 192.168.31.95 Note: The precondition for communication via a TCP/IP crossover network cable between the ipVG and the receiver PC with CamControl LITE is that the devices are located in the same IP address group (here: 192.168.31.x).
  • Page 31 HeiTel by Xtralis ipVG Product Guide 8.3.2 Parameter settings for the device After establishing the connection to the device, click on the Setup button to open the Recorder settings dialogue window. Selected options for parameter settings User rights: User Network settings: Connections\Network (TCP/IP) Dialling number for alarms: Connections\Phone &...
  • Page 32 ipVG Product Guide HeiTel by Xtralis Note: Before you can allocate licenses to cameras you have to obtain licenses using the Xtralis license exchange tool. Please refer to the Xtralis Xchange Tool User Manual, document no. (27816). 3. Allocate the available licenses to the desired camera channels by activating the checkboxes and selecting a license from the list.

  • Page 33: Shut Down Ipvg

    HeiTel by Xtralis ipVG Product Guide For detailed information on the IntrusionTrace configuration, please consult CamControl LITE Software Guide, document no. (26936). Shut down ipVG The ipVG does not have a mains switch. In order to prevent damage to the hard disk always use the Shut down device function in the software.
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  • Page 35: Description Of "Site Archive" Features

    HeiTel by Xtralis ipVG Product Guide Description of "Site archive" Features This chapter provides basic information on recording modes and the methods of their control. Refer to descriptions of the setup dialogs in the CamControl LITE and CamControl PRO software online guides. Storage Concept ipVG allows digital recording of up to 4/10 camera signals.
  • Page 36 ipVG Product Guide HeiTel by Xtralis Record preview images When accessing the image archiving device remotely over a low bandwidth connection, low-resolution preview pictures (256 x 128 pixels) can be stored in the archive. These preview pictures can be used to view the recorded pictures more quickly during remote access.
  • Page 37 HeiTel by Xtralis ipVG Product Guide Flexible storage space allocation The illustration above shows flexible storage capacity allocation for permanent recording and event triggered recording. On the basis of the recording settings, CamControl LITE or CamControl PRO software calculate the required storage capacity. The calculated values are estimates, actual values may deviate due to changes in actual image data volume, proportion of motion, and selected resolution being considered.
  • Page 38 ipVG Product Guide HeiTel by Xtralis Optimised permanent recording This method can be combined with external sensors to optimise storage capacity. In this case ipVG only records in the event of the respective control input being activated or in the event of IntrusionTrace detecting motion.
  • Page 39 HeiTel by Xtralis ipVG Product Guide each edge. To calculate recording time, multiply interval by number of frames. "Closing": on "Opening": on This image s e quence This image sequence is recorded is recorded Control input closes Control input opens negative edge triggered positive edge triggered S tart...
  • Page 40 ipVG Product Guide HeiTel by Xtralis Figure 9-4: Event triggered recording with pre-alarm, alarm image and postalarm For event triggered recording, recording is controlled by the corresponding control input and/or IntrusionTrace.h. Event triggered recording creates a separate entry in the image database for each event, as opposed to continuous recording.
  • Page 41 HeiTel by Xtralis ipVG Product Guide "Normally open contact" "Normally closed contact" This pre-alarm This post-alarm This pre-alarm This post-alarm sequence is recorded sequence is recorded sequence is recorded sequence is recorded Control input closes Control input opens negative edge triggered positive edge triggered Alarm Alarm...

  • Page 42: Logfile

    ipVG Product Guide HeiTel by Xtralis Logfile Certain logfile entries are system entries and as such beyond the control of the user. Other messages are optional and must be defined with CamControl LITE or CamControl PRO software with menu Extras in Site archive.
  • Page 43 HeiTel by Xtralis ipVG Product Guide Logfile entry Description Optional Error relay [D&T], Alarm The video system was disarmed manually or by the disabled software. Critical messages [D&T], Track, [x], Overwrite protection is activated, the percentile warning reached warning threshold has been reached for a camera track [x]. threshold [D&T], Hard disk full, Overwrite protection is activated and the storage medium...
  • Page 44 ipVG Product Guide HeiTel by Xtralis Logfile entry Description Optional Error relay [D&T], Alarmcall Alarm connection to receiver with telephone number/ IP failed: [x], AR: [y] address indicated in field [x] could not be established. Field [y] indicates the alarm reason (AR): Possible values for [y]: Control input, camera 1 - 10: 01 - 10...
  • Page 45 HeiTel by Xtralis ipVG Product Guide Logfile entry Description Optional Error relay [D&T], Login, [u], [v], The user indicated in field [u] established a connection with temperature [w], [y], [z] log in order indicated in field [w] to ipVG (0=first, 1=second, etc.).
  • Page 46 ipVG Product Guide HeiTel by Xtralis Logfile entry Description Optional Error relay [D&T], Login failed, The user indicated in field [u] tried to establish a connection [u], [v], [w], [y] with log in order indicated in field [w] to ipVG (0=first, 1=second, etc.).
  • Page 47 HeiTel by Xtralis ipVG Product Guide Logfile entry Description Optional Error relay [D&T], V.out input The control output V.out has been opened. opened Status messages to the serial control [D&T], External input The External input indication in field [x] with the [x] (cam [y]) corresponding camera [y] has been sabotaged.
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  • Page 49: Ptz Control

    HeiTel by Xtralis ipVG Product Guide 10 PTZ Control When a PTZ IP camera is used that is integrated into the HeiTel video systems with regard to PTZ functionality, these functions are also controlled via the software. General information regarding IP cameras and a complete list of compatible IP cameras is available under http://www.heitel.com/upload/downloads/en/11-technical-product-information/IPcam_list.pdf.
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  • Page 51: Web Server And Web Api

    HeiTel by Xtralis ipVG Product Guide 11 Web Server and Web API ipVG devices have an integrated Web Server for transmitting live images and, if necessary, controlling PTZ functions. If you select this option (Recorder settings/Connections/Network (TCP/IP)/Web Server) one of these six standard connections is dropped in favour of up to four additional connections to PC, PDA or Smartphone browsers, refer to "Web Server"...

  • Page 52: Activation Of The Web Server And Web Api

    ipVG Product Guide HeiTel by Xtralis 11.1 Activation of the Web Server and Web API The Web Server and Web API are always activated via the Network (TCP/IP) dialog, which you can find under the Connections node. The Web Server and Web API are deactivated in the factory settings. Web Server When the Web Server option is activated, one of the six default connections is dispensed with in favour of up to four Web browser connections.

  • Page 53: Web Server

    HeiTel by Xtralis ipVG Product Guide 11.2 Web Server General When a user is working with the Web Server, then for security reasons a session is started and the Web browser saves a cookie on the relevant user's computer. Within one session a user has up to ten minutes to carry out an action (e.g., switch camera or quality / change live image viewing mode).
  • Page 54 ipVG Product Guide HeiTel by Xtralis Mainscreen Control elements There are several control elements available. To the left of the current camera image you will see the View and PTZ areas and the Logout button. Underneath the live image are the two drop-down menus Camera and Quality.
  • Page 55 HeiTel by Xtralis ipVG Product Guide Log out by clicking this button. Display-optimised view for handhelds If the handheld browser in use supports a display-optimised view, the entire Web interface is automatically adjusted if necessary. The result shown corresponds to the handheld view as far as possible. These PTZ controls are only available in Mainscreen viewing mode if a PTZ protocol has been activated in the transmitter settings and the current user is authorised accordingly.

  • Page 56: Web Api

    ipVG Product Guide HeiTel by Xtralis Quality You can choose between three levels of image quality using the Quality drop-down menu. ++ corresponds to the highest image quality. This mode also involves the largest amount of data transfer per image. The default setting is +.

  • Page 57: Ipvg Technical Data

    HeiTel by Xtralis ipVG Product Guide 12 ipVG Technical Data Function Description Video Video standard Digital: dependent on IP camera (see HeiTel IP camera compatibility list) Video compression JPEG, MJPEG, H.264 (with selected IP cameras) as well as HTcompress Picture formats Depending on IP camera model: standard to megapixel (5Mpx) resolution Video inputs Up to 10 IP cameras, simultaneous use of different models and...
  • Page 58 ipVG Product Guide HeiTel by Xtralis Search criteria Site list and camera selection with support camera, time, date, event (contact, motion1) and graphical analysis of event and permanent recordings Reference images Transmitter list and camera selection supported by object specific reference images Access protection Multiple password levels and sophisticated user management...

  • Page 59: Factory Settings

    HeiTel by Xtralis ipVG Product Guide 13 Factory Settings This chapter provides an overview of the ipVG factory settings. For security reasons and to make programming easier for you, ipVG factory settings were set to immediate recording with all connected cameras.
  • Page 60 ipVG Product Guide HeiTel by Xtralis Alarm Alarm inputs Arm / Disarm input: Triggered manually or by software = not activated; Triggered by input = activated Connect = not activated; Trigger level = Normally closed Tamper input: Trigger level = Normally opened Camera alarm For all cameras: Trigger level = Normally opened;...
  • Page 61 HeiTel by Xtralis ipVG Product Guide Continuous recording For all video inputs: Use easy mode = activated; Recording image every = 1 second; Preset for non-easy mode: Contact status Closed: Rec. method/trigger = Off; Recording interval (s) = 1; Number of images = 1 Contact status Opening (Edge +): Rec.

  • Page 62: Interface Specifications Rs-232/485

    ipVG Product Guide HeiTel by Xtralis IP Camera For all cameras: Manufacturer = Off; Model = not selected; IP adrress = not defined; Generic "GET" command 1 = not defined; Generic "GET" command 2 = not defined 13.1 Interface Specifications RS-232/485 The table below contains an overview of the most important features of interfaces RS-232 and RS-485 interfaces: Function...

  • Page 63: Declaration Of Ce Conformity

    HeiTel by Xtralis ipVG Product Guide 13.2 Declaration of CE Conformity 29794_00...

  • Page 64: Used Equipment Disposal

    ipVG Product Guide HeiTel by Xtralis 13.3 Used Equipment Disposal WEEE registration Since December 2005, HeiTel Digital Video GmbH has been registered in accordance with the EU WEEE directive (2002/96/EC Waste Electrical and Electronic Equipment) and has been complying with the law regarding the marketing, taking back and environmentally-friendly disposal of electrical and electronic equipment (Electrical and Electronic Equipment Act, ElektroG) from 16th March 2005.
  • Page 66 www.xtralis.com UK and Europe +44 1442 242 330 D-A-CH +49 431 23284 1 The Americas +1 781 740 2223 Middle East +962 6 588 5622 Asia +86 21 5240 0077 Australia and New Zealand +61 3 9936 7000 A Disclaimer about this document, statements about Intellectual Property, Copyrights, and Liability, as well as a General Warning are available in an earlier section of this document.

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