SafeNet ProtectServer Internal Express 2 Installation Manual

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ProtectServer Internal Express 2 (PSI-E2)
Installation Guide

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Table of Contents
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Summary of Contents for SafeNet ProtectServer Internal Express 2

  • Page 1 ProtectServer Internal Express 2 (PSI-E2) Installation Guide...
  • Page 2: Fcc Compliance

    Disclaimer SafeNet makes no representations or warranties with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, SafeNet reserves the right to revise this publication and to make changes from time to time in the content hereof without the obligation upon SafeNet to notify any person or organization of any such revisions or changes.
  • Page 3 United States (800) 545-6608 www.safenet-inc.com Support and Down- www.safenet-inc.com/support loads Provides access to the SafeNet Knowledge Base and quick downloads for various products. Technical Support https://serviceportal.safenet-inc.com Customer Portal Existing customers with a Technical Support Customer Portal account can log in to manage incidents, get the latest software upgrades, and access the SafeNet Knowledge Base.
  • Page 4: Table Of Contents

    Introduction ........................1 Product Overview ........................... 1 About This Manual ......................... 1 Chapter 2 ProtectServer Internal Express 2 (PSI-E2) Installation ..........3 Installation Summary ........................3 Adapter Features ..........................3 The Card Faceplate ........................3 Battery and Jumper Headers ....................... 4 Installing the Adapter ........................
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  • Page 6: Chapter 1 Introduction

    Chapter 1 Introduction Product Overview The ProtectServer Internal Express 2 (PSI-E2) is the second-generation intelligent cryptographic services PCI-E adapter, replacing the ProtectServer PSI-E. When using the ProtectServer, generic processing or high-speed DES and RSA hardware acceleration may be employed. Secure key storage is provided using persistent, tamper protected memory.
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  • Page 8: Protectserver Internal Express 2 (Psi-E2) Installation

    Use the included USB-to-serial cable to attach a serial device Install the smart card reader if provided. Install the SafeNet application programming interface (API) or net server software supplied with the product. Adapter Features The PSI-E2 HSM is a standard PCI-E device that can be fitted into any spare PCI -E slot on the motherboard in formats x4, x8, or x16.
  • Page 9: Battery And Jumper Headers

    The battery is in the OFF position when a jumper is inserted on the center and left pins. This setting is not required for normal operation. CAUTION! Do not change the jumper setting unless instructed by SafeNet support. The Decommission Jumper Header Place a jumper on the decommission jumper header to decommission the HSM.
  • Page 10: Installing The Adapter

    Smart Card Reader Installation The ProtectServer offers functionality supporting the use of smart cards. To make use of these features, a SafeNet-supplied smart card reader must be used. Smart card readers, other than those supplied by SafeNet, are not supported.
  • Page 11: Completing Installation

    Completing Installation Following the PCI HSM Access Provider installation, to make use of the ProtectServer, you will need to install the supplied SafeNet API or net server software. Please refer to the installation instructions in the appropriate manual, such as the...
  • Page 12: Chapter 3 Troubleshooting

    Hardware Security Module Access Provider Install & Configuration Guide. The information provided below may be of further assistance. If you still cannot resolve the issue, please contact your supplier or SafeNet Support. See the Preface for further information. Known Issues Problem The MSI (Microsoft Installer) application does not complete installation, or is left in an unstable state.
  • Page 13: Solution

    BIOS. Simple Fault Diagnosis Fault Diagnosis Utilities To carry out simple fault diagnosis, SafeNet hardware maintenance utilities can be used. These are installed as part of the ProtectServer PCI HSM Access Provider installation. There are two utilities: hsmstate and hsmreset Further information about these utilities, beyond what is covered in this chapter, can be found in the Hardware Security Module Access Provider Install &...
  • Page 14: Chapter 4 Hardware Reference

    Chapter 4 Hardware Reference Adapter Modification for External Tamper Detectors Provision has been made to allow users to connect additional tamper detection devices using the tamper input header, located on the rear of the card, as illustrated below. To fit an external tamper detection device, such as a micro switch on the cover of the host system, first remove the default jumper/shunt that bridges the two posts in the ProtectServer adapter's tamper input header.
  • Page 15: Testing The Battery

    Testing the battery You can use the utilities provided with the adapter to query the state of the battery, but it reports only “low” or not (see below). For example, if Protect Toolkit C is being used, then the ctconf utility displays the state of the battery (Good/Low). See the Administration Guides for the software you are running for details on how you can check the battery status.

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Psi-e2

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