Troubleshooting - JFE Advantech RINKO FT User Manual

8.1 Main unit
Problem
Unable to communicate
The measured values are
unstable
8.2 Calibration software
Problem
Unable to install

8 Troubleshooting

 Check if the power supply voltage is 6 – 25 VDC.
 Check the connectors' connection.
 Turn the instrument off and on again. Then try any command a few
times.
 If RS-232C communication is used, check if the communication line
is active before turning on the power of the instrument.
 If something is adhered on the sensor (e.g., bio-fouling), clean it by
running water or a soft cloth. See Chapter 6.
 Make sure that strong noise source is not in contact with the main unit
or the lead wire.
 Check if the measurement value is obtained after the preheat time
(5 seconds).
 Check if there is any large scratch on the oxygen detection film.
The installer does not start after inserting the CD.

 If the installer does not automatically start after inserting the CD,
manually execute the installer file (see 7.1).
Unable to execute the installer. The installer does not start.

 Check if the OS is compatible with the software (see 9.3).
 Check if the CD-ROM drive of your computer is functioning
properly. If the problem is not with the drive but with the CD,
please contact JFE Advantech.
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