Whirlpool RM278BXP Use & Care Manual page 18

If you need service or assistance,
we suggest you follow these four steps:
1. Before calling for assistance...
Performance problems often result
from little things you can fix yourself
without tools of any kind.
If nothing operates:
l
Is the oven correctly wired into a
live circuit with the proper voltage?
(See "Installation Instructions:')
l
Have you checked the main fuse or
circuit breaker box?
If the oven will not operate:
l
Is the Oven Selector turned to a set-
ting (BAKE or BROIL, but not TIMED]?
l
Is the Oven Temperature Control
turned to a temperature setting?
If the Self-Cleaning cycle will not
operate:
l
Are the Oven Selector and Oven
Temperature Control set to CLEAN?
l
Does the Start Time Dial show the
correct time of day?
l
Is the Stop Time Dial set ahead to the
time you want the cleaning cycle to
stop?
. Is the Lock Lever all the way to the
right? (The Clean Light will come
on.)
If cooking results aren't what you
expected:
l
Is the oven level?
l
Are you using pans recommended
in the Cooking Guide?
l
If baking, have you allowed 1% to 2
inches (4-5 cm) on all sides of the
pans for air circulation?
l
Does the oven temperature seem
too low or too high? See "Adjusting
the Oven Temperature Cont:ol:'
page 7.
l
Have you preheated the oven as
the recipe calls for?
l
Are the pans the size called for in
the recipe?
l
Are you following a tested recipe
from a reliable source?
See the Cooking Guide for more infor-
mation on cooking problems and
how to solve them.
2. If you need assistance?..
Call Whirlpool COOL-LINE" service
assistance telephone number. Dial
free from:
Continental U.S. . . (800) 253-1301
Michigan . . . . . . . . (800) 632-2243
Alaska & Hawaii . (800) 253-1121
and talk with one of our trained Con-
sultants. The Consultants can instruct
you in how to obtain satisfactory oper-
ation from your appliance or, if serv-
ice is necessary, recommend a
qualified service company In your
area.
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