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360 FAQ Q: The battery does not charge. What should I do? A: There are 3 main possible reasons for this problem: bad connection, improper temperature condition, or damaged battery or adapter. As for bad connection, the user should: 1.
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temperature is below 0°C or higher than 35°C, the user should change the location and charge the battery in an ambient temperature between 0°C to 35°C. If the battery or adapter has been damaged, contact an authorised reseller to replace the battery or power adapter.
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If the HD is of a large size, you will need a USB-Y cable and another USB power input to give your HD the power that it will need (you can use a charger for this). Once powered and plugged in, the HD should be recognised by your iOTA immediately and be ready to use.
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In this case, set the keyboard lock switch to OFF. The second reason is that the Touchpad has been deactivated. Press the function keys to activate it. Q: The screen of the iOTA 360 turns completely dark suddenly. What’s wrong with it? What can I do? ...
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reboot and enter Recovery mode, so as to repair or reset the system. After entering the Recovery mode, the user will be presented with the following options from the menu: Continue – Exit without doing anything and continue to Windows system; ...
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