Stingray Business SB2 Troubleshooting

ISSUE NO MUSIC PLAYING
*IMPORTANT: Always confirm that the volume on the amplifier is turned
on and that the appropriate audio input is selected before performing the
following steps:
1. Verify that the SB power cable is plugged into the SB and that the
other end is plugged into a power outlet.
2. Verify that the amp power cable is plugged into the amp and that
the other end is plugged into a power outlet.
3.
Verify where the audio cable is plugged into the AMP, that the AMP Input
is selected, and that the other end is plugged into the SB (Zone 1/2).
4.
Turn the SB power switch to "OFF".
5. Unplug the SB from the power outlet.
6.
Wait 5 minutes.
7. Plug the SB back into the power outlet.
8.
Turn the SB power switch to "ON" and wait up to 20 minutes for the
music to resume.
ISSUE CONNECTIVITY
1. Verify that the power cable is connected to the SB and plugged into the
wall.
2. Verify that the Ethernet cable is plugged into the SB and to an Internet
source.
3. Verify that blue light on the front panel of the SB is on (power icon).
4.
Verify that the 3 squares on the front panel of the SB are flashing.
5. Verify that the green light under the Ethernet port is solid
(located behind SB).
6. Verify that the amber light under the Ethernet port is flashing
(located behind SB).
7.
Complete steps #4 through #8 in the "No Music Playing" section above.
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TROUBLESHOOTING
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