Bacou-Dalloz Biosystems PosiChek3 Troubleshooting Manual

Bacou-Dalloz Biosystems PosiChek3 Troubleshooting Manual

Ba test bench
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Troubleshooting Guide
3
PosiChek
BA Test Bench
651 South Main Street
Middletown, CT 06457
(800) 711-6776 (860) 344-1079
Fax (860) 344-1068
Part number 13-271 Version 1.0
08MARCH2004
1

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  • Page 1 Troubleshooting Guide PosiChek BA Test Bench 651 South Main Street Middletown, CT 06457 (800) 711-6776 (860) 344-1079 Fax (860) 344-1068 Part number 13-271 Version 1.0 08MARCH2004...
  • Page 3 PosiChek 3 Troubleshooting Guide Part Number 13-271 Version 1.0 Copyright 2004 Biosystems LLC, A Bacou-Dalloz Company 651 South Main Street Middletown, Connecticut 06457 Phone: (860) 344-1079 Fax: (860) 344-1068 (800) 711-6776 All rights reserved.
  • Page 4: Table Of Contents

    Table of Contents 1. Overview .................... 4 2. User and data problems ..............4 Unable to remember password ..............4 Unable to access ..................4 2.2.1 Test menu is “grayed out” ..................... 4 2.2.2 User or apparatus info is “grayed out” ................4 2.2.3 Print menu is “grayed out”...
  • Page 5 7. Software problems................21 Message: “FLASH program may be old or faulty” ........21 Message: “Disk I/O Error During Read (Run-time error 3040)” ....21 Message: “Database is Read-Only”............22 7.3.1 Opening a database in read-only mode............... 22 Message: Cannot Open File (Run-time error 3051) ......... 23 Symptom: Software can only be run by an administrator ......
  • Page 6: Overview

    please contact the Biosystems Service 1. Overview Department at (860) 344-1079 for help. The Service Technician may be able to This manual is designed to help users suggest another password to log you on who are experiencing problems with the to the system.
  • Page 7: Print Menu Is "Grayed Out" In View Apparatus Screen

    Some apparatus menu items will be 1. Click cancel and check for alternate “grayed out” if the database that is spellings of the model name and re- currently open is set to “read-only. In execute the search. To locate the this case, change the configuration of apparatus, the spelling of the model the database so that is can accept test...
  • Page 8: Message: Transducers Out Of Range

    calibration status of the internal instructions in order to rule out the transducer assembly. simpler and more likely causes before performing more complex procedures. Testing done with a 1. Remove the facepiece and all PosiChek that is overdue for manifolds from the PosiChek. Then calibration may provide inaccurate try to initialize the PosiChek again.
  • Page 9 Note: A transducer stability test will automatically be performed following the transducer zero calibration. Once the zero calibration has been completed, click OK and return to the If any of the transducers reads a diagnostics screen. number that is not close to zero, click OK, and then choose the menu item Setup / Transducers / Zero Calibration to zero the transducers.
  • Page 10: Message: Raw Count Variation Is Out Of Range

    Message: Raw count variation is out of range If the message “Raw count variation is out of range” is displayed during initialization or during a zero calibration, it is an indication that the PosiChek has failed the transducer stability test. The transducer stability test can fail for a number of reasons including minor changes in pressure on the transducers.
  • Page 11: Communication Problems

    Biosystems for a Return Reference Manual. If this fails to Authorization Number (RA#) prior to establish the connection, proceed to returning the PosiChek. step 2. 2. Verify that the parallel port is 4. Communication problems correctly set up. In Windows 98, If communication problems arise 2000, XP you can check this by between the PosiChek and the PC, see...
  • Page 12: Unable To Complete Initialization

    and checked for stability. Occasionally, problems are encountered during the initialization sequence that prevent the initialization from being completed. In general, it is a good idea to call Biosystems for help with these problems. The most common reasons for initialization failure are listed below. •...
  • Page 13: Verifying Posichek Operation Without A Computer

    Errors in calibration values turn the PosiChek off and back on, and repeat the initialization process. Calibration values are required for the 2. Breathing stopped when the lung PosiChek to be able to breathe or read was at the exact top or bottom of the pressures.
  • Page 14: Computer Loses Communication With Posichek

    2. Near the top left corner of the PC 2. Reinitialize the connection as board are four sets of tiny headers discussed in section 3.1.1 of the PosiChek Reference Manual. with three pins each. One of them is labeled JMP11 and has a blue 3.
  • Page 15: Resuming Communications

    Word) do not know how to turn it on. In order to allow you to print from these applications, whenever the PosiChek software is exited, the printer passthru is turned on permanently. As long as the PosiChek is left on, other applications can print through it.
  • Page 16: Printer Passthru Settings

    PosiChek "watches" the parallel port to see if additional information is being passed through. When a certain amount of time passes, the PosiChek assumes the printout is finished and turns the passthru off. It will then accept commands from the computer again. The amount of time the PosiChek will wait before turning off the passthru is called the Printer Timeout Interval.
  • Page 17: Message: Printer Is Busy

    that the printer passthru should not be used. If the passthru is turned on, you will get the Printer Busy message repeatedly. It may take two attempts to cancel the printer busy message. If the message will not clear after repeated attempts, go to Setup - Use the Setup - Options - General menu Initialize PosiChek and reestablish...
  • Page 18: Message: Printer Not Installed (Run Time Error 484)

    Message: Printer not order to allow you to print from these applications, whenever the PosiChek installed (Run Time Error software is exited, the printer passthru is 484) turned on permanently. As long as the PosiChek is left on, other applications This error occurs if you attempt to run can print through it.
  • Page 19: All Fields Are Blank In Printed Test Report

    Once the bypass valve has been ruled All fields are blank in out, make sure that the cylinder valve is printed test report closed. An open cylinder valve will not If all fields appear blank in a printed allow the PosiChek to induce the report, it may be due to a blank record vacuum necessary to pass the that has somehow been saved into the...
  • Page 20: Pressure Is Too Low To Continue Testing

    Pressure is too low to is updated, see section 3.12 of the PosiChek Reference Manual. continue testing To make changes to the list of required When the system is re-pressurized, the tests for the Complete SCBA Test and PosiChek will continue to display the Airline Apparatus Test see section “pressurize manifold screen”...
  • Page 21: Facepiece Pressure Too High

    already passed the static pressure test, you may still need to improve the facepiece seal within the allowable limits for static facepiece pressure. Symptom: Facepiece pressure falls below the lower limit on the graph. If the facepiece pressure is falling significantly below the lower limit on the graph, the tygon tube that is used to connect the facepiece transducer to the...
  • Page 22: Incorrect Manifold Size

    Check the grounding of the power outlet to which the PosiChek, computer, and printer are connected. An inexpensive grounding test device can be purchased at Radio Shack. If any component is not grounded, the flow of air through the system can cause a build up of static electricity, which can cause the spikes.
  • Page 23: Software Problems

    The software will prompt you to as to In addition, if the manifold used is too small, it will be emptied too quickly and whether you’d like to reload the flash the SCBA will not be adequately tested program now. Answer Yes to this at all pressures during the breathing, message.
  • Page 24: Message: "Database Is Read-Only

    drop down the box where the name of access the database properties file. the screen saver is displayed and Then change the read-only setting change it to (none). After you are done so that the file is not read-only. If the with the ScanDisk you can turn it back database resides on a drive that you do not have write access to, see...
  • Page 25: Message: Cannot Open File (Run-Time Error 3051)

    Message: Cannot Open To give the normal user file-level permission: File (Run-time error 3051) 1. Log on as an administrator. This error can have a number of causes. 2. Determine the location of the If the software can be launched, but you PosiChek software folder.
  • Page 26 6. Click the Add button (at the top If a second user tries to perform any of right). A new window will appear the tasks that require the Tag Lock while which will allow you to add the group the Tag Lock is set, a message will be you created for PosiChek users.
  • Page 27: Specific Instructions

    View - Apparatus - Delete -- the Tag When you pause the mouse over an Lock is set until the delete operation is icon in the system tray, a balloon help complete. item will tell you the name of the program.
  • Page 28: Entering Dates

    determined which program is causing A number of users have requested the the problem you can probably restart or ability to input a date as only a month re-enable the other programs. and year. This is possible if you enter a 4-digit year.
  • Page 29: Contacting Biosystems

    confusion if you try to use the comma as below for instructions on taking a screen a decimal separator. shot. Returning the PosiChek to For example, suppose you tried to enter Biosystems a number using the asterisk as the decimal symbol ("3*14"). In this case, The following steps are necessary to the software would figure out that this is return the PosiChek to Biosystems:...
  • Page 30: Calibration Details

    number on the outside of the box instrument. The results of the ensures that it is immediately transducer calibration are noted on the identified and logged into our system As Shipped portion of the Certificate of Calibration Results. at the time it is received. Proper tracking helps avoid unnecessary When we return the PosiChek to you, delays in completion of service...
  • Page 31: Posichek Warranty Details

    Use the Print Screen keyboard button to save the image to the computer's clipboard. This button should be located on the upper right portion of the keyboard. If you hold down the ALT key while pressing the Print Screen key, only the active window or form will be saved.

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