Flying Voice FIP16 User Manual
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Flying Voice FIP16 User Manual

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Summary of Contents for Flying Voice FIP16

  • Page 2: Table Of Contents

    Contents FIP16 User Manual Contents Contact with FlyingVoice Purpose 4 Cross references Declaration of Conformity Part 15 FCC Rules 5 Warnings and Notes Warnings 1 Notes Phone Start Connect to a wireless network Front panel Use the redial key 10...
  • Page 3 Contents FIP16 User Manual...

  • Page 4: Purpose

    This guide will help you easily use the various features and services available on your phone. TheFIP16, which support 2.4GHZ&5GHZ, It can suooprt 802.11 b/g/n, 802.11ac, 2T2R, And the FIP16 have 1.8'' 126*160 TFT Color Screen. This guide contains the following：...

  • Page 5: Cross References

    Contents FIP16 User Manual Purpose The documents are intended to instruct and assist personnel in the operation, installation and maintenance of the FlyingVoice equipment and ancillary devices. It is recommended that all personnel engaged in such activities be properly trained.

  • Page 6: Declaration Of Conformity

    Contents FIP16 User Manual Feedback We appreciate feedback from the users of our documents. This includes feedback on the structure, content, accuracy, or completeness of our documents. Send feedback to support@flyingvoice.com. Declaration of Conformity Part 15 FCC Rules This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: “This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled...
  • Page 7 Contents FIP16 User Manual against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

  • Page 8: Warnings And Notes

    About This User Guide FIP16 User Manual Warnings and Notes The following describes how warnings and notes are used in this document and in all documents of the FlyingVoice document set. Warnings Warnings precede instructions that contain potentially hazardous situations. Warnings are used to alert the reader to possible hazards that could cause loss of life or physical injury.
  • Page 9 LCD Configuration FIP16 User Manual Chapter 1 Product description This chapter covers:： ·FIP16 · Internet connection · Familiar with the phone FIP16/FIP16/FIP16P Port/Model FIP16...

  • Page 10: Contact With Flyingvoice

    Make sure you had recharge the FIP16 enough power for power on . Step 2. After power on the FIP16, the LCD screen of the phone will display the signature of "FlyingVoice". Step 3. When the phone has started normally,LED will go out and LCD will display the current status of the phone, including SIP registration information, wifi connection information and so on.

  • Page 11: Connect To A Wireless Network

    LCD Configuration FIP16 User Manual Connect to a wireless network You can configure a wireless connection in both the LCD and the web. 
 From the LCD menu： Step 1. Press menu and then use the ▲ and ▼ buttons or enter " Wireless Network" or just press the wireless in the right of LCD.
  • Page 12 LCD Configuration FIP16 User Manual Step 3. Use “connect”button at the bottom of the page. Step 4. If the connected wireless does not have a password, you can connect directly; if the wireless connection has a password, enter the password and click "OK" to confirm the connection.

  • Page 13: Front Panel

    LCD Configuration FIP16 User Manual Familiar with the phone Front panel Name Description Press the button for more than 3S to power on or power off Power Volume button Increase or decrease the volume...
  • Page 14 LCD Configuration FIP16 User Manual Logo Flyingvoice Logo The LCD screen is used to display the status of the phone, such as the IP address of the Internet port. Phone number and line status You can select or control the operation items displayed below the LCD screen.
  • Page 15 LCD Configuration FIP16 User Manual The wifi is disconnected Missed Call Short message Headset Battery charging state (charge 20%) Battery charging state (charge 40%） Battery charging state (charge 60%） Battery charging state (charge 80%） Battery charging state (charge 100%） Power surplus 20%...
  • Page 16 LCD Configuration FIP16 User Manual · Call waitting · Auto Answer · DND · End the call · Blacklist · SMS · Voicemail SIP registration There are two ways to register a SIP account: register from the LCD and register from the web page From the LCD: Step 1.

  • Page 17: Use The Redial Key

    LCD Configuration FIP16 User Manual Step 4. The registration server fills in the IP address of the SIP server. Step 5. Display Name Fill in the content is the name of the number displayed on the LCD. Step 6. The registration account is filled with the account provided by the SIP server.

  • Page 18: Call From Call Log

    LCD Configuration FIP16 User Manual Call from call log Step 1. Press menu button to enter the main menu and use the ▲ and ▼ navigation keys or enter the number 2 to 2. Call history,Or in the standby or dial-up interface, use the softkey to enter the "history"...

  • Page 19: Attended Call Transfer

    LCD Configuration FIP16 User Manual button, the current call is held, A phone to hear the dial Tone, B phone play to keep music. Step 2. Dial the phone number of the C telephone. Step 3. When the C phone answers the call, the A telephone presses the "conference" as the conference presenter to open the conference call.Same conference call.

  • Page 20: Busy Forward

    LCD Configuration FIP16 User Manual Step 3.Fill the relevant configuration according to LCD instructions: whether open all forward; target number; on code; off code. Step 4. Use the second soft key from the left to "save" the current configuration. From Web page：...

  • Page 21: No Answer Forward

    LCD Configuration FIP16 User Manual 
 Step 2. There is a call item in the middle of the page. Step 3. Enable the busy forward at position 1 and fill destination number at position 2. Step 4. At the bottom of the page, click ‘Save’ / ‘Save&Apply’, and the configuration is complete.
  • Page 22 LCD Configuration FIP16 User Manual Step 2. There is a call item in the middle of the page. Step 3. Enable the no answer forward at position 1 and fill destination number at position 2.Potion 3 is no answer to the forward time, default 20s.
  • Page 23 LCD Configuration FIP16 User Manual Step 3. At position 1, you can configure whether to enable the call waiting function. How to Use: Step 1. The A phone call waiting function is configured. Step 2. C calls A When A is connectting with B.
  • Page 24 LCD Configuration FIP16 User Manual How to Use: Step 1. The A phone auto answer function is configured and the auto answer delay time is 10s. Step 2. B Calls A. Step 3. After 10s, the A will automatically answer the call.
  • Page 25 LCD Configuration FIP16 User Manual From LCD: Step 1. Press Menu buttons, Step 2. Use the ▲ and ▼ navigation keys to Setting- Blacklist. Step 3. Select "New Entry" and follow the prompt to add a blacklist.
 From Web page: Step 1.

  • Page 26: Send Text Messages

    LCD Configuration FIP16 User Manual Step 5. Click "Save&Apply" / "Save" to make the configuration take effect Send text messages Step 1. Press Menu buttons, Step 2. Use the ▲ and ▼ navigation keys to SMS. Step 3. Select 1. SEND and follow the prompts to edit the text message.
  • Page 27 LCD Configuration FIP16 User Manual Note: The message in the Recived Box received from someone else, including new or old messages. Send Box is a sent message Step 5. Use the ▲ and ▼ navigation keys to select the message and press the "read" softkey to read the message.
  • Page 28 LCD Configuration FIP16 User Manual Step 2. Press ! voice mail button to enter the mailbox 
 Step 3. Also you can use ‘Voice Mail Number’: phone goes off-hook and dials the Voice Mail Number. Step 4. After entering the voicemail box, there will be a voice prompting how to operate. The user can listen to new voicemail or old voicemail or reply to voice mail based on voice prompts.
  • Page 29 LCD Configuration FIP16 User Manual Change language Step 1. Use menu button, then select Setting---Preferences. Step 2. Use the ▲ and ▼ navigation keys to select Setting---Preferences. Step 3. Select 1. Language, use the "select" softkey to enter the language selection interface Step 4.
  • Page 30 LCD Configuration FIP16 User Manual Step 2. Press the "Select" softkey to select the factory settings. Step 3. Then confirm the prompt, press the "OK" softkey to continue, the device automatically restore the factory settings and restart. Other parameters of the phone...
  • Page 31 LCD Configuration FIP16 User Manual 6.Ring Tone ringtones BellType 8 BellType 9 BellType 10 Line Enable Enable or disable lines Password The password for the SIP account Account The account number of the SIP account The display name on the LCD after...
  • Page 32 LCD Configuration FIP16 User Manual MWI Enable Enable or disable voice mail notification 10.Voice Mail Line 1-8 Voice Mail Set the key to enter the voicemail number Number 1.View or change the current Internet port connection type, C o n n e c t i o n 2.
  • Page 33 LCD Configuration FIP16 User Manual Product Nmae S o f t w a r e Version To view the current information of Product H a r d w a r e Name, Software Version, Hardware Version 1 3 . P r o d u c t Version and MAC Address.
  • Page 34 Web Configuration FIP16 User Manual Chapter 4 Web Configuration This chapter contains: · Login · SIP account · Line · Network · Phone · Dial Plan · Management Login There are two modes to login Web: (1) admin mode: the default user name is admin, the password also is admin, you can view and configure the Web interface, all settings.
  • Page 35 Web Configuration FIP16 User Manual status, the select network view the device IP; Step 3. Enter "http: // IP address of the phone" in the address field of the computer browser and press Enter to display the device login page.

  • Page 36: Basic

    Web Configuration FIP16 User Manual Status Basic This page shows the basic status of the phone: including product model, SIP account registration status, network status, VPN status, PC port status and system status. Click the Refresh button to refresh. LAN Host This page shows information about the device connected to the LAN port of the device.

  • Page 37: Account Setting

    Web Configuration FIP16 User Manual SIP Account This page includes: account settings, SIP Settings and VoIP QoS settings, the following picture is the navigation bar: Account setting The user can configure the parameters of line 1-8 in this page, including the following four parts: Basic, Audio Configuration, Supplementary Service Subscription and Advanced.
  • Page 38 Web Configuration FIP16 User Manual Parameter name Description Line Enable Whether to enable the corresponding Line Proxy Server SIP server domain name or IP Poxy Port SIP server supports VoIP service port, the default is 5060 Outbound Server Proxy server IP or domain name...
  • Page 39 Web Configuration FIP16 User Manual Parameter name Description Select the corresponding encoding mode from G. Audio Codec Type 12,3,4,5,6,7 711A, G.711U, G.722, G.729 and G.723 five encoding modes G.723 Coding Speed Select the encoding rate of G.723, there are two kinds of 5.3kbps and 6.3kbps...
  • Page 40 Web Configuration FIP16 User Manual Parameter name Description Call Waiting Whether to enable call waiting Fill in the hotline number. After the user is set up, go off- Hot Line hook and immediately dial the hotline number automatically Whether to enable MWI (message waiting indication), if the...
  • Page 41 Web Configuration FIP16 User Manual Parameter name Description Domain Name Type Whether to enable domain name recognition in SIP URIs Carry Port Information Whether to carry the SIP URI port information Signal Port The local port number of the SIP protocol...
  • Page 42 Web Configuration FIP16 User Manual If this option is enabled, the IP phone will send SIP-OPTION to the server instead of sending Hello messages on a regular SIP 100REL Enable basis. The interval for sending is the parameter set for the "NAT Hold Interval"...

  • Page 43: Sip Settings

    Web Configuration FIP16 User Manual RTP Port Min RTP minimum port RTP Port Max RTP's maximum port SIP settings SIP Parameters Parameters name Description SIP T1 The default value is 500 SIP User Agent Name Enter the SIP User Agent header field...

  • Page 44: Voip Qos

    Web Configuration FIP16 User Manual Mark All AVT Packets The default enable is on RFC 2543 Call Hold The default enable is on SRTP The default is disabled SRTP Prefer Encryption Support for AES_CM and ARIA_CM Service Type Default general...

  • Page 45: Lan

    Web Configuration FIP16 User Manual Network Parameters name Description Local IP Address Set the IP address of the PC port. Local Subnet Mask Set the subnet mask. Whether to enable the DHCP server. If the LAN port is not in NAT Local DHCP Server mode, the user can not enable the DHCP server.

  • Page 46: Vpn

    Web Configuration FIP16 User Manual Start IP address, assign the address of the address to the DHCP DHCP Start Address client. End the IP address and assign the address of the address to the DHCP End Address DHCP client. The DNS type is specified: the user should manually set the preferred DNS and alternate DNS.
  • Page 47 Web Configuration FIP16 User Manual L2TP Parameters name Description Whether to enable VPN. VPN Enable Select PPTP mode. Initial Service IP The IP address of the VPN server. User Name The user name required for authentication. Password The password required for authentication.

  • Page 48: Dmz

    , Do not allow any access, to achieve internal and external network separation, to meet user needs. The FIP16 / FIP16 / FIP16L / FIP16P provides such a DMS that can map external data based on any protocol to a single host (DMZ host) of the LAN.

  • Page 49: Routing

    Web Configuration FIP16 User Manual Routing Add a routing rule: Parameters name Description Destination The destination address of the routing rule to be added Host/Net Select the way you want to add Gateway The IP address of the gateway Interface...
  • Page 50 Web Configuration FIP16 User Manual Parameters name Description Handset Input Gain Adjust the volume of the handset MIC. Handset Volume Adjust the volume of the handset. Speakerphone Input Gain Adjust the volume of the speaker MIC. Speaker Volume Adjust the volume of the speaker.

  • Page 51: Phonebook

    Web Configuration FIP16 User Manual Parameters name Description Whether to enable automatic answering, if the phone Auto Answer automatically answer the phone. Auto Answer by CallINFO Whether to enable automatic answering under CallINFO. Dial Time Out(IDT) How long does the phone dial a dial tone? Call Immediately Key Use "#", "*"...
  • Page 52 Web Configuration FIP16 User Manual Parameters name Description Name Enter the name Number Enter the number Ring Select the ringtone type Single add:...

  • Page 53: Call Log

    Web Configuration FIP16 User Manual Steps: Add a phone book: Step 1. Click the Add button, and then the configuration table appears as shown. Step 2. Fill in the value of the parameter. Step 3. Press the Ok button to end the configuration.

  • Page 54: Dial Rule

    Web Configuration FIP16 User Manual Dial Rule Parameters name Description Dial Plan Whether to enable dial plan Unmatched Policy Choose to accept or reject Line Select the account line Digit Map Fill in the expression for the dial plan Action...
  • Page 55 Web Configuration FIP16 User Manual Match a sequence For example: [sequence] [0-9]: matches one of the numbers 0 to 9 [23-5*]: Match character 2 or 3 or 4 or 5 or * Matchx，xx，xxx，xxxx，xxxxx..For example: “01. ”can match ”0”, “01”, “011”, ”0111”, ……. . , ”01111…”...

  • Page 56: Management

    Web Configuration FIP16 User Manual Administration In this page, the user can configure the time / date, password, system log and so on. Management Time/Date Setting Parameters name Description NTP Enable Whether to enable NTP Option 42 Whether to enable Option 42...
  • Page 57 Web Configuration FIP16 User Manual Parameters name Description User Type Select an administrator or an ordinary user New User Name Enter a new username New Password Enter a new password Enter the new password again Confirm Password 
 Admin Mode Change Password: Step 1.

  • Page 58: Firmware Management

    Web Configuration FIP16 User Manual The phone supports local and remote system logs.
 local: Step 1. Disable the remote system log enable and select a log level, as shown in Figure 1. Step 2. Press the Save Settings button to save and press the Restart button to apply the settings.
  • Page 59 Web Configuration FIP16 User Manual Before testing or using HTTP, the user should have an HTTP server and upgrade files and configuration files. Before testing or using HTTPS, the user should have HTTPS servers and upgrade files and configuration files and CA certificate files (should be the same for the https server) and client certificate files and private key files.

  • Page 60: Tr069

    Web Configuration FIP16 User Manual Parameters name Description Provision Enable Whether provisioning is enabled Resync On Reset Whether DIV378 is restarted after restarting Resync Random Delay(sec) Set the maximum delay for requesting a synchronization file, which defaults to 40 Resync Periodic(sec)   Set the timing resynchronization, the default is 3600 seconds...
  • Page 61 Web Configuration FIP16 User Manual Parameters name Description TR069 Enable Whether TR069 is enabled CWMP Whether CWMP is enabled TR069 the server's URL, the default for the Fahrenheit ACS server ACS URL address User Name The user name for the TR069 server connection...

  • Page 62: The Power Is Not Reflected

    Common Troubleshooting FIP16 User Manual Chapter 5 Common Troubleshooting This section provides a solution to the problems that may arise during the installation and operation of IP telephones. · The power is not reflected · No dial tone · Can not make a call ·...

  • Page 63: Can Not Make A Call

    Common Troubleshooting FIP16 User Manual Can not make a call 
 solution: Check if the server supports the current audio codec type, or contact your administrator, vendor, or ITSP for more information or assistance. Can not receive phone calls solution: Check if the server supports the current audio codec type, or contact your administrator, vendor, or ITSP for more information or assistance.
  • Page 64 Common Troubleshooting FIP16 User Manual 
 solution: use “#*06#” to factory reset.(Press 23646 to confirm)
 If you choose the factory default, you will return to the original factory settings for the phone and will delete all current settings, including system logs and call records.

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