Troubleshooting Guide - Hatco Rapide Cuisine IRNG Series Installation And Operating Manual

TROUBLESHOOTING GUIDE

WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Unit does not turn on.
Pan icon with the message "Non-
Compatible" appears on the Control
Display and the unit will not heat.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco
for assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com and click on
Find Service Agent, or contact the Hatco Parts and Service Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: partsandservice@hatcocorp.com
Probable Cause
No power to unit.
Electronic controls defective.
Pan being used is not induction-ready. Use an induction-ready pan (see "Pan Specifications" in the
ELECTRIC SHOCK HAZARD: Turn OFF power, unplug
power cord, and allow unit to cool before performing any
cleaning, adjustments, or maintenance.
Corrective Action
Make sure power cord is plugged into an appropriate receptacle
(see SPECIFICATIONS section). Check circuit breaker and reset
as necessary. Check for damage to power cord. Check electrical
receptacle.
Contact Authorized Service Agent or Hatco for assistance.
OPERATION section of this manual).
10
English
WARNING
Form No. IRNGHM-0117