Adding Your Google Account; Troubleshooting; Force Restart Your Tablet; Lbq Tasks App - Learning by Questions K802L Operating And Safety Instructions Manual

Adding Your Google Account

Adding your Google account to your device is easy. Simply navigate to Settings > Accounts > Add Account. Next tap on
Google and you will be taken to the sign in screen. Ensure you have Wi-Fi enabled. You can add any account type via this
method. In order to remove an account, tap the account you would like to remove, then tap the menu icon in the top right of
the screen and then tap remove account.

Troubleshooting

Below we will cover what to do incase of any tablet errors.

Force Restart Your Tablet

If your LbQ tablet ever crashes, freezes or becomes unresponsive, hold the power button and the volume down button
simultaneously until the device powers down.

LbQ Tasks App

If you experience any issues with the LqB Tasks app, such as crashes, you will need to navigate to Settings > Apps > LbQ
Tasks > Storage > Clear Cache.

Support

Your LbQ tablets are covered by a three year advanced replacement warranty. What this means is that if you have a problem
with a faulty device, you simply email us at warranty@lbq.org with a description of the issue and the serial number of the
device and we will send out a replacement, along with the packaging to return your device. The serial number is located on
the back of the device near the bottom. This warranty only covers faulty devices. If you have a device with physical damage or
need to replace a lost unit, please contact us to purchase a replacement:
Email: orders@lbq.org
We want you to have the best possible experience using Learning by Questions, so if you have any issues or require support,
you can contact us at support@lbq.org. We can remotely support you with the use of the platform, tablets, cabinets and even
give advice on WiFi configuration or Mobile Device Management, although all decisions and implementations of these are the
responsibility of the school.
We also offer an onsite support or training service although these are chargeable services. To find out more about onsite
technical support with our network experts, contact support@lbq.org.
To find out more about our onsite training services, contact info@lbq.org.
The LbQ Technical Guidance page is located at: https://www.lbq.org/TechnicalGuidance
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