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If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for assistance...
Performance
problems
often
result from little
things you can find and fix yourself without tools
of any kind.
I? nothing
operates:
l
Is the power supply
cord plugged
into a live
circuit with the proper
voltage?
(See page
26).
l
Have you checked
your home's main fuses or
circuit breaker
box?
l
Have you checked
the electric
company
for
a power failure?
If the microwave
oven will not run:
l
Is the timer set?
l
If the Temperature
Probe is being
used, is it
plugged
tightly
into its socket?
l
Is the door firmly closed
and latched?
l
Did you touch START?
l
Did you follow the directions
exactly?
If the microwave
cooking
times
seem
too
long:
l
Is the electric
supply
to your home
low or
lower than normal?
Your electric
company
can tell you if the line voltage
is low.
l
Is the Cook
Power
at the recommended
setting?
l
Are you allowing
for more time when cooking
more food at one time?
If the display
shows a time counting
down but
the oven is not cooking:
l
Is the Minute Timer in use?
l
Is the oven door closed
completely?
l
Is the oven in standing
time between
QUICK
DEFROST and COOK I? [See page
12.)
If you do not hear
the Programming
Tone
(page
61:
l
Is the command
correct?
l
Has the tone been cancelled?
If the fan seems
to be running
slower
than
usual:
l
Has the oven been stored in a cold area? The
fan will run slower until the oven warms up to
normal
rooin temperature.
If there
has been
a power
interruption,
the
Dlrplay
will
show
88:88.
Reset
the clock
(page
6 1.
If the microwave
oven turns off too soon or not
soon enough
when using the probe:
l
Is at least 1/3 of the probe
in the food?
l
Is the probe
tip in the center of the food?
l
Is the probe
touching
bone or fat?
l
Have you allowed
roasts to stand
for a few
minutes after cooking?
l
Is the probe
plugged
tightly
into its socket?
l
Is Cook Power set correctly?
l
Is the Probe Temperature
set correctly?
2.
If you need
assistance%.
Call
Whirlpool
COOL-LINE@
service
as-
slstance
telephone
number.
Dial free from
anywhere
in the U.S.:
l-800-253-1301
and talk with one of ourtrained
Consultants.
The
Consultants
can
instruct you in how to obtain
satisfactory
operation
from your appliance
or, if
service
is necessary,
recommend
a qualified
service
company
in your area.
30
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