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If you need service or assistance,
we suggest you follow these four steps:
1. Before calling for assistance...
Performance
problems
often
result from little
things you can find and fix yourself without tools
of any kind
3.
If you need service?..
Whirlpool
has
a
nationwide
net-
work of franchised
TECH-CARE'
serv-
ice
Companies.
TECH-CARE service
technicians
are
trained
to fulfill the
product
warrant),
and provide
after-
If nothing
operates:
l
Is the oven correctly
plugged
into a live circuit
with the proper
voltage?
[See page
12.)
l
Have you checked
the main fuse or circuit
breaker
box?
If the microwave
oven will not work:
l
Is the Timer set?
l
If the Temperature
Probe
is being
used, is it
plugged
tightly
into its socket?
l
Is the door firmly closed
and latched?
l
Did you push the START Button?
l
Did you follow
the directions
on page
6
exactly?
If the microwave
oven cooking
times
seem
too long:
l
Is the electric
supply
to your home
low or
lower than normal?
Your electric
company
can tell you if the line voltage
is low.
l
Is the Cook Power set correctly?
l
Are you allowing
for more time when cooking
more food at one time?
If the microwave
oven turns off too soon or not
soon enough
when using the probe:
l
Is at least % of the probe
in the food?
l
Is the probe
tip in the center of the food?
l
Is the probe
touching
bone or fat?
l
Have you allowed
roasts to stand for a few
minutes
after cooking
to equalize
temper-
atures?
l
Is the probe
plugged
tightly
into its socket?
l
Is the Cook Power set correctly?
l
Is the Probe Temperature
set correctly?
2.
If you need assistance?..
Call
the Whirlpool
COOL-LINE*
service
as-
sistance
telephone
number.
Dial free from:
Continental
U.S.
. . . . . . . (800) 2534301
Michigan
. . ,
. . . . . . . . (800) 632-2243
Alaska
& Hawaii
. . . . . . . . . (800) 2534121
and talk with one of our trained
Consultants.
The
Consultant
can Instruct you on how to obtain
satisfactory
operation
from your appliance
or, if
service
is necessary,
recommend
a qualified
service
company
In your area.
i
FRANCHISED
SERVICE
;
J
warranty
service, anywhere
in the United States.
To locate
TECH-CARE service
in your area, call
our COOL-LINE service
assistance
telephone
number
(see Step 2) or look in your telephone
directory
Yellow Pages under
APPLIANCES-HOUSEHOLD-
ELECTRICAL
APPLIANCES-
MAJOR-
SERVICE
8 REPAIR
MAJOR-
REPAIRING
8 PARTS
OR
I:-
9!P,.,liL
APFL ANN:':
rLrlRLPCcL
APPLIANCE>
*RANCw SE[l-tCn
~ARES~~JICE
FRAhChISEC !:CH
CARE SFRVIii
OR
WASHING
MACHINES.
DRYERS
8 IRONERS-
SERVICING
rRANCHIStOTEC?*
CAHt3IRL
Ci
\.t,/il
it t c Olf/'l\/b
\
XYL \FR'riCE CO
"1Marr
49Y 5999
4. If you have a problem:..
Call
our COOL-LINE
service
asststance
tele-
phone number
[see Step 2) and talk with one of
our Consultants,
or if you prefer, write to.
Mr. Guy Turner, Vice President
Whirlpool
Corporation
Administrative
Center
2000 US. 33 North
Benton Harbor, Ml 49022
*If you must call or write, please
provide:
model
number, serial number, date of purchase,
and a
complete
description
of the problem
This infor-
mation
IS needed
In order to better respond
to
your request for assistance.
0
FSP IS a registered
trademark
of WhIrlpool
CorporalIon
for
FSP
quallly
parts
took
for this
symbol
of quallly
whenever
8
you need
o replacement
part
for your WhIrlpool
oppllance
FSP replacement
ports
WIII III right and work right. because
they are
mode
lo the same
exacting
speclflcatlons
used to bulld every
new Whtrlpool
oppllance
15
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