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Summary of Contents for Octel Overture 250
- Page 1 Peripheral Equipment Manual Edition 2 September 1997 101–1386–001 Octel Communications Corporation 1001 Murphy Ranch Road Milpitas, CA 95035-7912 408-324-2000...
- Page 2 Your comments about this document are welcome. They can assist us in improving our products. Please address comments to techpubs@octel.com or to the Technical Publications Manager at Octel Communications Corporation 1001 Murphy Ranch Road Milpitas, California 95035-7912 U.S.A. 408-324-2000 http://www.octel.com...
- Page 3 About This Manual The Peripheral Equipment manual provides information about setting up and using local and remote terminals, personal computers, and printers, with the Octel Overturet 250 and 350 message servers. This manual contains information about terminals, modems, and printers used in the United States.
- Page 4 Peripheral Equipment Conventions The following conventions are used in this manual. Note: Calls attention to and stresses the importance of the specific text. Call attention to a specific procedure that could cause equipment or data damage if improperly performed. Caution! Calls attention to a specific procedure that could cause injury to you if improperly performed.
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Page 5: Table Of Contents
Contents 1. UNDERSTANDING TERMINALS AND PRINTERS Overview ............Understanding System Manager Terminals . - Page 6 ........Connecting the VP Modem to the Octel Overture 250 Server .
- Page 7 A System Manager Terminal Connected to a Server and a Printer ..2-1. CCF Card Port Configuration for the Octel Overture 250 ... . . 2-2. Main Distribution Board Port Configuration for the Octel Overture 350 .
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Page 8: Understanding Terminals And Printers
UNDERSTANDING TERMINALS AND PRINTERS Overview System managers and service personnel use terminals to communicate with servers. System manager terminals and optional printers are discussed in this chapter. Understanding System Manager Terminals The system manager terminal (SMT) is a video-display terminal that is connected to the server. -
Page 9: Types Of System Manager Terminals
Peripheral Equipment PRINTER 000234 SERVER SYSTEM MANAGER TERMINAL Figure 1-1. A System Manager Terminal Connected to a Server and a Printer. Types of System Manager Terminals There are several types of SMTs: Primary Secondary Remote Remote diagnostic administrative center (RDAC) Refer to the “The Primary System Manager Terminal”... -
Page 10: Multiple Terminal Access
Secondary SMTs can be located at either local or remote sites. Up to three secondary SMTs can be connected directly to the server. An additional seven SMTs can be connected to an Octel Overture 350 that has the Multiple Terminal Access (MTA) option installed. -
Page 11: Serial Channel Configuration
Using Printers Customers can purchase a printer from Octel, or from an outside source for use with the SMT. Refer to Chapter 3, page 3-1 for a list of compatible printers. You can use a printer to print system menus, statistics, distribution lists, usage reports, and maintenance information. -
Page 12: Setting Up System Manager Terminals
Wyse 50 or HP 700/43 AT&T teletype 4425/5425 DEC VT102/220 If you are using a terminal other than the one shipped by Octel, you might need to make some changes to the following procedures. Meeting Cable Requirements Octel provides a 25-foot (7.6 meter) cable to attach the SMT to the server. The SMT can be located up to 50 feet from the server;... -
Page 13: Connecting The Terminal To The Server
If you are setting up a terminal more than 50 feet from the server you must use a modem, refer to Chapter 4 for details. If you are setting up a terminal other than the one supplied by Octel, you might have different cable requirements; refer to the manufacturer’s manual supplied with the terminal. - Page 14 If the server is . . . And the terminal is . . . Then connect the . . . Octel Overture 250 The primary SMT DB9 end of the RS-232C cable to the CONSOLE connector on the combination CPU–file (CCF) card, using a DB9-to-DB25 cable plugged into a full-duplex null-modem adapter.
- Page 15 Peripheral Equipment CCF CARD TEMP CALL CHANNEL* FUNCTION PRIMARY SMT SECONDARY SMT SECONDARY SMT SECONDARY SMT 000226 OCTEL OVERTURE 250 000229 * Defined in menu 6.3. Figure 2-1. CCF Card Port Configuration for the Octel Overture 250. Edition 2 101–1386–001...
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Page 16: Main Distribution Board Port Configuration For The Octel Overture 350
(CPU CHANNEL 2) SECONDARY SMT PRIMARY SMT (CPU CHANNEL 3) (CPU CHANNEL 4) SECONDARY SMT REMOTE (CPU CHANNEL 1) DIAGNOSTICS VIEW A REAR OF OCTEL OVERTURE 350 Figure 2-2. Main Distribution Board Port Configuration for the Octel Overture 350. 101–1386–001 Edition 2... -
Page 17: Configuring The Terminal
This section lists the recommended terminal parameters for making a terminal work with Octel servers. Refer to the documentation that came with your terminal for procedures to set up these parameters. Parameters not listed here can be set as desired. -
Page 18: Terminal Selection Options Menu
2 if the terminal is an AT&T 4425 or 5425. 3 if the terminal is a DEC VT102 or VT220. Note: The Wyse 55ES terminal shipped with Octel servers emulates a Wyse 50. Therefore, if you are using a Wyse 55ES, select option 1 for the terminal type. -
Page 19: Configuring The Cpu Serial Channels
Refer to Figure 2-1 or Figure 2-2 for the appropriate CPU channel associations for your server. 5. In the Channel Type: field for the Octel Overture 250, type one of the following values, then press Return: 1 – System Terminal 3 –... - Page 20 Setting Up System Manager Terminals Note: The Wyse 55ES terminal shipped with Octel servers emulates a Wyse 50. Therefore, if you are using a Wyse 55ES, select option 1 for the terminal type. 8. After completing the fields, press the Send key to save the changes.
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Page 21: Setting Up Printers
SETTING UP PRINTERS Overview Octel Communications ships the Epson FX–870 printer with Overture 250 and 350 servers. Any of the following printers can also be used: Fujitsu DL1250 Fujitsu DL1200 Fujitsu DX2100 and DX2300 Okidata ML320 AT&T Mannesmann Tally MT290 Before setting up your printer, read the “Meeting Cable Requirements”... -
Page 22: Meeting Cable Requirements
Peripheral Equipment Meeting Cable Requirements You must have a serial interface cable that meets the following requirements: The cable at the printer end must have a 25-pin male connector, such as a Cannon DB-25P or equivalent. The cable must be no more than 50 feet (15.2 m) long. Refer to Table 3-1 for the correct cable. -
Page 23: Setting Up Remote Terminals
The PC modem is the modem connected to the remote PC. Octel Communications Corporation provides information about peripheral equipment as a service to its customers. Octel does not support remote SMTs and does not endorse specific modems, other than the Boca 14.4 Kbps V.32bis modem. Octel does not provide service for peripheral equipment, unless that equipment was purchased through Octel. -
Page 24: Considering Security
When you use a dial-up modem that has a direct-dial number for access, anyone with a Hayes-compatible modem can dial the VP modem and attempt to access the SMT. Therefore, Octel suggests that the modem telephone line be an extension, with no direct outside access. -
Page 25: Determining The Physical Setup
Setting Up Remote Terminals Determining the Physical Setup The server can support two SMT connections and a service-terminal connection. Figure 4-1 shows the connections when a remote terminal is used. Figure 4-2 shows the connections when a remote PC is used. VP MODEM TELEPHONE JACK... -
Page 26: Modem Connections Using A Remote Pc
Peripheral Equipment VP MODEM SERVER TELEPHONE JACK LOCAL SMT TELEPHONE LINE WYSE 50 TELEPHONE JACK HP 700/43 PC MODEM TELEPHONE (OPTIONAL) REMOTE PC Figure 4-2. Modem Connections Using a Remote PC. Edition 2 101–1386–001... -
Page 27: Obtaining The Required Components
For the Octel Overture 350 server, use the SMT cable with a DB25 connector, P/N 057–1270–000 For the Octel Overture 250 server, use the modem cable provided with the server, P/N 057–1325–000 2- or 4-wire modular telephone cord to connect the modem to the telephone line (usually supplied with the modem.) -
Page 28: Obtaining Components To Connect A Modem To A Remote Terminal
Terminal You must have the following components to connect a modem to a remote terminal: External Boca 14.4Kbps V.32bis modem (available from Octel) Straight, 25-pin, male-to-male cable to connect the terminal to the modem (Only pins 2, 3, and 7 are used.) -
Page 29: Configuring And Connecting The Vp Modem
Use the following procedures for the VP modem: Configure the VP modem. Connect the VP modem to the Octel Overture 250 server. Connect the VP modem to the Octel Overture 350 server. Configure the CPU channels (Octel Overture 350 server only). -
Page 30: Vp Modem Configuration
Peripheral Equipment 7. If the RD and SD LEDs do not light as you type the commands, make sure that the cabling between the modem and the terminal or PC is correct. If the modem still does not respond, make sure that the terminal or PC parameters are configured correctly, such as serial port configuration and the serial port number in the communications software. -
Page 31: Connecting The Vp Modem To The Octel Overture 250 Server
After configuring the modem, disconnect it from the terminal or PC and connect it to the server. Refer to the Octel Overture 250 service manual, and do the following: 1. Connect one end of the modem cable (P/N 057–1325–000) to the MODEM connector on the combination CPU–file (CCF) card. -
Page 32: Modem Connector On The Octel Overture 250 Ccf Card
4-10 Peripheral Equipment CCF CARD CHANNEL* FUNCTION PRIMARY SMT SECONDARY SMT SECONDARY SMT SECONDARY SMT 000226 000229 OCTEL OVERTURE 250 * Defined in menu 6.3. Figure 4-4. Modem Connector on the Octel Overture 250 CCF Card. Edition 2 101–1386–001... -
Page 33: Connecting The Vp Modem To The Octel Overture 350 Server
After configuring the modem, disconnect it from the terminal or PC and connect it to the server. Refer to the Octel Overture 350 service manual, and do the following: 1. Insert the null-modem connector into the RS-232 connector on the modem. -
Page 34: Modem Connectors On The Octel Overture 350 Main Distribution Board
J43 J44 J45 J46 J47 J48 J49 J50 MODEM CONNECTOR MODEM CONNECTOR J25 CONNECTOR (RDAC) (CPU CHANNEL 2) (CPU CHANNEL 3) MODEM CONNECTOR (CPU CHANNEL 1) VIEW A OCTEL OVERTURE 350 Figure 4-5. Modem Connectors on the Octel Overture 350 Main Distribution Board. Edition 2 101–1386–001... -
Page 35: Configuring The Cpu Serial Channels For The Octel Overture 350 Server
Setting Up Remote Terminals 4-13 Configuring the CPU Serial Channels for the Octel Overture 350 Server After connecting the VP modem to the server, configure the CPU serial channel on the server using menu 6.3, Define CPU Serial Channel. If you are setting up a remote diagnostic administrative center (RDAC), skip this procedure. -
Page 36: Connecting The Smt Modem To A Remote Terminal
4-14 Peripheral Equipment 10. Verify that the server is operational and that the CPU channels are active, as follows: a. Log onto the server using the system manager password. b. From the Main Menu, type 6 and press Return to access Menu 6 – Dialing and Serial Channel Parameters. - Page 37 Because the modem might be used for purposes other than SMT emulation, you can configure the modem to be unique to your environment. Octel Communications suggests that you use one of the profiles to store the settings for SMT emulation if the modem will be used for purposes that require different settings.
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Page 38: Testing The Connection
4-16 Peripheral Equipment AT&V ACTIVE PROFILE: B16 B1 B41 B60 E0 L2M1 N1 P Q1 V1 W0 X4 Y0 &A0 &C0 &D0 &G0 &J0 &K0 &Q0 &R1 &S0 &T4 &X0 &Y0 S00:001 S01:000 S02:043 S03:013 S04:010 S05:008 S06:002 S07:050 S08:002 S09:006 S10:014 S11:095 S12:050 S18:000 S25:005 S26:001 S36:007 S37:009 S38:020 S44:003 S46:002 S48:007 S49:008 S50:016 S97:030 S108:002 S109:062 S110:002 STORED PROFILE 0:... -
Page 39: Connecting The Pc Modem To A Pc
Setting Up Remote Terminals 4-17 Connecting the PC Modem to a PC To connect the PC modem to a PC, do the following: 1. If the terminal-emulation program has not been installed on the PC, install it using the program manufacturer’s instructions. 2. -
Page 40: Testing The Connection
4-18 Peripheral Equipment 9. Connect one end of the modular telephone cord to the telephone jack. 10. Connect the other end of the modular cord to the jack labeled LINE on the back of the modem. Testing the Connection After configuring and connecting the VP modem and the PC modem, place a test call from the PC to the VP modem. -
Page 41: Establishing An Rdac
Overturet 350 server remotely. RDAC is not available for the Octel Overture 250 server. This chapter explains how to set up an RDAC with with Octel’s proprietary modem, or any V.23 compatible modem. The RDAC connects to the Octel Overture 350 through a dedicated telephone line to the J25 connector on the server’s main distribution board. -
Page 42: Obtaining The Required Components
2. From the RDAC location, connect one end of the DB25 cable to the RS-232C connector on the modem. If you want to be able to access the Octel Overture 350 from the RDAC without a telephone, you need a cable that does not have pins 6 or 8 on the RS-232 connector. -
Page 43: J25 Connector On The Octel Overture 350 Main Distribution Board
Establishing an RDAC VIEW A J43 J44 J45 J46 J47 J48 J49 J50 J25 CONNECTOR VIEW A OCTEL OVERTURE 350 Figure 5-1. J25 Connector on the Octel Overture 350 Main Distribution Board. 101–1386–001 Edition 2... -
Page 44: Using The Rdac
7. Set the RDAC SMT parameters. Set the main-port baud rate to 1200. Refer to Chapter 2, page 2-6, for the correct operating parameters. Using the RDAC You can use an RDAC to access the Octel Overture 350 either with or without a telephone. With a Telephone To access the Octel Overture 350 from an RDAC with a telephone, do the following: 1. -
Page 45: Without A Telephone
Connect incoming call Abort call To access the Octel Overture 350 from an RDAC without a telephone, do the following: 1. Press in the PSTN button on the modem. Make sure that all other buttons are out. 2. From the RDAC SMT, type CRNn (where n represents the special characters to be dialed), and press Return. - Page 46 Peripheral Equipment The RDAC SMT displays AT, indicating that the answer tone has been detected. Other characters that might be displayed when you are using the RDAC indicate the call status, as follows: Character Description Call-failure indicator Incoming call Valid number Invalid number Call-progress indicator Number not stored...
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Page 47: Troubleshooting
Use the diagnostic information displayed on the SMT and the procedures in this chapter to help identify and solve SMT or printer problems. If you need help, call your Octel support representative. Solving System-Manager-Terminal Problems To diagnose and correct SMT problems, do one or more of the following: Check the cables and SMT parameters. -
Page 48: Checking The Cables And System Manager Terminal Parameters
Chapter 2, page 2-6, for the correct SMT parameters. Note: The following steps apply only to the Wyse 55ES terminal, which is normally shipped with Octel servers. If you are using another supported terminal, refer to the user manual supplied with your terminal. -
Page 49: Replacing System Manager Terminals
11. If the replacement SMT does not function correctly, refer to “Checking the Cables and System Manager Terminal Parameters” section, page 6-2. 12. Configure the new SMT, as described in Chapter 2, page 2-6. 13. If the SMT was purchased from Octel Communications, return the original to Octel Communications. 101–1386–001... -
Page 50: Solving Printer Problems
11. Access menu 4 to confirm that the ports have not been disabled. 12. If the printer still is not working correctly or if an error message appears on the screen, call your Octel support representative. Epson FX-870 Printing Problems If you are using an Epson FX-870 printer and it starts to print incorrectly after printing 10 or so pages, the handshaking parameter is probably not set correctly. - Page 51 Index Symbols Cables &C1 modem command, 4-8 printer (serial interface) connection, 3-2 &D0 modem command, 4-8 serial interface requirements, 3-2 &K0 modem command, 4-8 connecting to server, 2-2 to 2-5 requirements, 2-1 to 2-2 &W0 modem command, 4-8 Call Detail Records program (PC/CDR), 1-3 &Y0 modem command, 4-8 CCF card card-port configuration, 2-4...
- Page 52 J25 connector, 5-3 described, 1-3, 5-1 installing, 5-2 to 5-4 overview, 5-1 PC-based applications, 1-3 Main distribution board (Octel Overture 350) required components, 5-2 configuration, 2-5 using with telephone, 5-4 to 5-5 J25 connector, 5-3 using without telephone, 5-5 to 5-6...
- Page 53 ProComm Plus, terminal emulation, 1-3 NT, RDAC call status, 5-6 use with RDAC not recommended, 1-3 PC/CDR, 1-3 PCs, remote SMTs, 1-3 Octel PC/CDR, 1-3 Primary SMT, 1-2 Overture 250 Printers CCF card-port configuration, 2-4 serial interface cable, requirements, 3-2...
- Page 54 In-4 Peripheral Equipment Remote diagnostic administration center Serial channel configuration, 1-4, 2-8 to 2-9, 4-13 (RDAC), 5-1 to 5-6 to 4-14 call status characters, 5-6 Serial interface cable, requirements, 3-2 commands, 5-5 Server cabinet distance from SMT, 1-2, 1-3, 2-2, described, 1-3, 5-1 installing, 5-2 to 5-4 Setting up printers, 3-2...
- Page 55 Index In-5 System manager terminal (SMT) (continued) printer problems, 6-4 replacing, 6-3 SMT problems, 6-1 to 6-3 secondary, 1-3 replacing terminals, 6-3 serial interface cable requirements, 3-2 Type of Terminal on This Channel: field, 2-8 to service personnel tasks, 1-1 2-9, 4-13 to 4-18 starting the server, 2-6 to 2-7 system manager tasks, 1-1...
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