Perenio Elegance Installation And Operation Manual

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Installation and Operation Manual

for Perenio® Elegance IoT Routers

(Article: PEJIR01)

August, 2020

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Summary of Contents for Perenio Elegance

Page 1 Installation and Operation Manual for Perenio® Elegance IoT Routers (Article: PEJIR01) August, 2020...
Page 3: Introduction
Copyright of ©Perenio IoT spol s r.o. All rights reserved. The Perenio® trademark is owned by Perenio IoT spol s r.o. (hereinafter referred to as the Perenio IoT). All other similar trademarks and names, as well as logos and other symbols are the property of their respective owners*.
Page 4: Responsibility And Technical Support
Perenio IoT reserves the right to modify the device and make corrections or changes to this document without prior notice of the User, and shall not be responsible for any...
Page 5: Conformance To Standards
For more information on proper disposal, please contact your device supplier or local authorities responsible for waste management ©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1 Page 5 of 97...
Page 7 Some of the frequency bands supported by the device may not be available in your country or region. For more information, contact your local service provider. ©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1 Page 7 of 97...
Page 8 Devices operating within the range of 5150MHz to 5350MHz can only be used indoors due to the risk of affecting operation of satellite mobile communications systems. 5150MHz to 5350MHz. For indoor use only. Doc Version: 1.2.1 ©Perenio IoT spol s r.o. All Rights Reserved Page 8 of 97...
Page 9: Table Of Contents
2.1.5 Area Selection and Installation ............44 2.1.6 External Antenna Assembling ............. 46 2.1.7 Inserting Nano-SIM Card ..............46 2.1.8 Activation of the IoT Router in the Perenio Smart App ......48 2.2 Resetting and Rebooting ................53 2.3 Ethernet Connection ................57 ©Perenio IoT spol s r.o.
Page 10 3.9.3 Modem ..................... 78 3.9.4 Diagnostics ..................80 3.9.5 Firewall .................... 80 3.9.6 Load Balancing .................. 81 3.10 IoT Tab ....................82 4 Maintenance and Repair ................85 Doc Version: 1.2.1 ©Perenio IoT spol s r.o. All Rights Reserved Page 10 of 97...
Page 11 Figure 5 – Available colors of the power button after switching on the device ..34 Figure 6 – The process of loading device modules..........35 Figure 7 – Device operating mode indication option ..........35 ©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1 Page 11 of 97...
Page 12 Figure 33 – “Network” – “Modem settings” Screen ..........79 Figure 34 – “Network” – “Diagnostics” Screen ............ 80 Figure 35 – “Network” – “Firewall” Screen ............80 Doc Version: 1.2.1 ©Perenio IoT spol s r.o. All Rights Reserved Page 12 of 97...
Page 13 Table 10 – Typical Errors and Troubleshooting Methods ........92 Connection to the Perenio Smart Mobile App A. INSTALLATION OF THE PERENIO SMART MOBILE APP ........48 B. DEVICE ACTIVATION BY QR CODE SCANNING..........50 C. CONNECTING TO WI-FI NETWORK ..............51 D.
Page 14: General Description And Specifications
1.1 Device Purpose Perenio® Elegance Multifunction IoT Router is a device that combines functions of a Wi-Fi/LTE Router and a Control Gateway that is designed to join operation of other devices within the Perenio Smart Building Management System, as well as to collect data and alert Users in the event of an alarm.
Page 15: Figures Figure 1 - Exterior
Perenio® Elegance IoT Routers - Exterior Figure 1 ❶ ❻ ❷ ❸ ❹ ❺ ❿ ❾ ❼ ⓫ ❽ ⓬ - Buttons, Ports and Indicators Figure 2 ©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1 Page 15 of 97...
Page 16 ⓬ details in Table 1 below) * Some components, modules, and/or functions may not be available in your IoT Router configuration. See paragraph 1.2 below. Doc Version: 1.2.1 ©Perenio IoT spol s r.o. All Rights Reserved Page 16 of 97...
Page 17: Table 1 - Led Indicator Statuses
The module is enabled and used as an access point, but there is no data transmission Green Blinking The module is enabled and used as an access point, data transmission is in progress ©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1 Page 17 of 97...
Page 18 Data transmission is in progress, or there are some connected devices (ZigBee Network) The module is disabled Purple Blinking The process of connecting ZigBee devices to the IoT Router is in progress Doc Version: 1.2.1 ©Perenio IoT spol s r.o. All Rights Reserved Page 18 of 97...
Page 19 (3G/4G data transmission Connection) Green Blinking The module is enabled, 4G/LTE connection is used, good signal quality, data transmission is in progress ©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1 Page 19 of 97...
Page 20 Green Ethernet Cable is inserted into Internet/LAN port (WAN Green Blinking Data transmission is in progress Connection) Ethernet Cable is not inserted into Internet/LAN port Doc Version: 1.2.1 ©Perenio IoT spol s r.o. All Rights Reserved Page 20 of 97...
Page 21 (Connection to Server) Green Blinking data transmission from connected Smart Home device is in progress (Disarmed Mode) The device is not activated in the Perenio Smart app Error connecting to the remote Smart Home server Green Blinking Quick setup of wireless network is enabled...
Page 22: Table 2 - Push Button Functionality
(See par. 2.2 below) WPS button Press and hold for 1- It is used to start network configuration 2 seconds process Doc Version: 1.2.1 ©Perenio IoT spol s r.o. All Rights Reserved Page 22 of 97...
Page 23: Identification And Configuration
B = FLASH 256MB C = FLASH 512MB DDR3 RAM: A = 128MB B = 256MB C = 512MB Article: PEJIR01 = Elegance Multifunction IoT Router ©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1 Page 23 of 97...
Page 24: Ram And Flash Memory
RAM stores data to be processed, so the larger its capacity is the less time will be required to complete a particular task or process. Currently, the Elegance IoT Router RAM capacity may be as follows depending on the IoT Router configuration: ...
Page 25: Built-In Battery
IEEE 802.11a/b/g/n/ac devices can be connected to the access point. 1.2.3 Built-In Battery Depending on the Perenio® IoT Router configuration, it may be equipped with a built- in battery that allows for a 6-hour* autonomous operation of the device in the event of power failures.
Page 26: Table 3 - Lte Category Description
It should also be noted that the ZigBee Protocol has several levels of security and uses the AES-128 encryption algorithm (used by banking and government agencies), which indicates a high level of the transmitted signal protection. Doc Version: 1.2.1 ©Perenio IoT spol s r.o. All Rights Reserved Page 26 of 97...
Page 27: Figure 3 - Self-Recovery Of Zigbee Network
 Possibility of expanding the network to 65,000 devices and data exchange rate of up to 250kbps. NOTE that sensors and other battery-powered Perenio® devices do not have a signal repeating function. Z-Wave Module Same as ZigBee, Z-Wave technology is based on a mesh network that uses low-energy radio waves for communication.
Page 28: Technical Specification
WCDMA (B1, B8): 24dBm +1/-3dBm GSM900 (B3, B8): 33dBm ±2.7dBm GSM1800 (B3, B8): 30dBm ±2.7dBm Wi-Fi (2.4GHz): 18dBm Wi-Fi (5GHz): 15dBm ZigBee: 19dBm Z-Wave: 13dBm (Continuous wave mode) Doc Version: 1.2.1 ©Perenio IoT spol s r.o. All Rights Reserved Page 28 of 97...
Page 29 Operating frequency: 2,400MHz to 2,483.5MHz Coverage area: Up to 100 m (open area) Repeater: Yes Connected devices: Up to 150 devices Type: Built-in Max RF Output Power: 20dBm ©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1 Page 29 of 97...
Page 30 Discharge time: Up to 6 hours (See par.1.2.3) Operating Temperature 0°C to +40°C Operating Humidity 10% to 85% RH, non-condensing (For devices with built-in battery: 35% to 85% RH, non-condensing) Doc Version: 1.2.1 ©Perenio IoT spol s r.o. All Rights Reserved Page 30 of 97...
Page 31: Scope Of Delivery
7. Quick Start Guide – 1 pc. 8. Warranty Card – 1 pc. 9. Informational Sticker – 1 pc. 10. Perenio sticker – 1 pc. ©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1 Page 31 of 97...
Page 32: Packaging And Labelling
1.5 Packaging and Labelling The Perenio® IoT Router is supplied in a carton Gift Box of 170 x 170 x 85 mm (L x W x H) containing the full name and marking of the device, the list of accessories provided and basic technical specifications thereof, as well as the date of manufacture and information about the manufacturing plant of devices.
Page 33 The device must be powered off before cleaning. 19. Children shall not be allowed to use the device unsupervised and/or play with it. ©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1 Page 33 of 97...
Page 34: Installation And Setup
Connection of the IoT Router to the source of power, and cabling;  Making settings in the admin panel;  Connection of smart home devices to the IoT Router through the Perenio Smart mobile app*;  Installation of the device in the selected area.
Page 35: Initial Setting-Up
1. Go to the list of available wireless networks on the device that will be used for the initial setting-up of the IoT Router (PC, laptop, smartphone, etc.) and make sure that two Perenio access points are available in the list (e.g., Perenio-2.4G -IK9R and Perenio-5G-IK9R).
Page 36: Figure 9 - Example Of The Device Information Sticker
RJ-45 port of the PC/laptop, while the other one – into the LAN1 or LAN2 port on the Elegance Multifunction IoT Router casing. In this case, steps 1 and 2 should be skipped.
Page 37: Figure 10 - Connection To The Internet Outlet, Mains Socket And The Laptop
(See Figure below). Internet/ Power LAN1 LAN2 Port Internet Mains Socket WAN Port Outlet – Connection to the Internet outlet, mains socket and the laptop Figure 10 ©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1 Page 37 of 97...
Page 38 PPTP that may be used for an unsecured connection between two local networks;  L2TP that may be used when connecting via VPN (VPN server IP address or domain name must be known). Doc Version: 1.2.1 ©Perenio IoT spol s r.o. All Rights Reserved Page 38 of 97...
Page 39 Network. The User shall know this network name and password. After being connected to the Wi-Fi network, the User shall enter the desired access point name and password (WPA-PSK Key). ©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1 Page 39 of 97...
Page 40 IoT Router restart or reset during operation, the User will have to re- enter the PIN code to unblock access to the SIM Card, and the LTE connection, accordingly. Doc Version: 1.2.1 ©Perenio IoT spol s r.o. All Rights Reserved Page 40 of 97...
Page 41 8. Enter the access point name (SSID), and select encryption type and password (WPA-PSK Key). NOTE that for the Wi-Fi Client Mode, only one access point will be available for Wi-Fi distribution by this IoT Router. ©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1 Page 41 of 97...
Page 42: First Firmware Update
2.1.4 Activation in the Perenio Smart App At this stage, the User can activate the IoT Router in the Perenio Smart mobile application in order to additionally manage it as a Control Gateway for smart devices. The User may also skip this step and activate the IoT Router later in the admin panel or the mobile app.
Page 43 Perenio® Elegance IoT Routers NOTE that a new User may register an account from the admin panel, the Perenio Smart application or perenio.com. The account password must 8 or more symbols including at least one uppercase letter, one lowercase letter and one number.
Page 44: Area Selection And Installation
Installation and Operation Manual for Perenio® Elegance IoT Routers 4. Log in to your User Account via the Perenio Smart mobile application and make sure that the IoT Router is in the list in the “Devices” tab. NOTE that after that, sensors and other smart devices may be connected to the IoT Router in the Perenio Smart mobile application.
Page 45: Figure 11 - Examples Of Installation
If the device shall be mounted using screws, the distance between mounting holes must be taken into account when drilling the holes (The distance is 10 cm). Mounting Mounting hole hole – Mounting holes Figure 12 ©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1 Page 45 of 97...
Page 46: External Antenna Assembling
Perenio® Elegance IoT Routers 2.1.6 External Antenna Assembling It is possible to use one external antenna for the Elegance IoT Router equipped with the LTE Module in order to enhance the LTE signal. To install the antenna, the User shall follow steps below: 1.
Page 47: Figure 14 - Removing The Sim Card Holder From The Casing
IMPORTANT! A SIM Card tray staple supplied with the device shall be used to press the reset button located on the back of the IoT Router casing. ©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1 Page 47 of 97...
Page 48: Activation Of The Iot Router In The Perenio Smart App
Perenio® Elegance IoT Routers 2.1.8 Activation of the IoT Router in the Perenio Smart App The Elegance Multifunction IoT Router can be activated in the Perenio Smart mobile app in the same way as any Perenio® Control Gateway. Activation shall be performed...
Page 49 To restore a forgotten password, use the e-mail address linked to your User Account, as instructions on changing the password will be sent thereto. ©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1 Page 49 of 97...
Page 50 NOTE. In the event that the QR Code can’t be scanned, you may activate the device manually (see par. B.1. below). e. Allow the Perenio Smart app to access the location of your smartphone, so that the W-Fi network can be detected and connected to.
Page 52 The IoT Router will be displayed in the Devices tab. The entire process of the IoT Router activation in the Mobile App is shown below. Doc Version: 1.2.1 ©Perenio IoT spol s r.o. All Rights Reserved Page 52 of 97...
Page 53: Resetting And Rebooting
Below see ways to reset or reboot the IoT Router: 1. Reboot the device with full saving of settings performed in both the web interface and the Perenio Smart application. To do this, follow below steps: a. Make sure the IoT Router is turned on;...
Page 54: Figure 17 - Location Of The Reset Button
IMPORTANT! A SIM Card tray staple supplied with the device shall be used to press the reset button located on the back of the IoT Router casing. Doc Version: 1.2.1 ©Perenio IoT spol s r.o. All Rights Reserved Page 54 of 97...
Page 55: Figure 19 - Deactivation Of The Device In The Mobile Application
This method may be used in the following cases:  The User disconnected the IoT Router from his/her account in the Perenio Smart application during the period when the IoT Router was offline;  There is a need to reset only those settings that are related to activation of the IoT Router to the Perenio Smart application.
Page 56: Figure 20 - The Moment Of Reboot, When It Is No Longer Possible To Cancel The Hard
The User applied incorrect settings, which resulted in the IoT Router freezing while rebooting;  Freezing of the IoT Router for an unknown reason (All indicators are off or on, the device keeps rebooting). Doc Version: 1.2.1 ©Perenio IoT spol s r.o. All Rights Reserved Page 56 of 97...
Page 57: Ethernet Connection
Installation and Operation Manual for Perenio® Elegance IoT Routers 2.3 Ethernet Connection Connection to Elegance IoT Router access points may be performed in one of the following ways:  Via Wi-Fi;  Via Ethernet cable. 2.4 Wi-Fi Protected Setup (WPS) The WPS function is used to securely configure a wireless network with no need to enter a Wi-Fi network password.
Page 58: History And Push-Notifications
All notifications and other messages related to operation of the IoT Router as the Control Gateway for smart devices including changes in Perenio® device statuses are displayed in the History tab of the Perenio Smart app. At the same time, the most important events are shown online in the notification window ( ) in the User Account.
Page 59: Armed Mode
* Some components, modules, and/or functions may not be available in your IoT Router configuration. See paragraph 1.2. 2.7 The Use of USB Storage Devices The Elegance IoT Router is equipped with USB ports to connect external storage devices and share access thereto over a local network.
Page 60: Upgrading And Downgrading Firmware
See details on the initial firmware update in par. 2.1.3 above. The User may also manually downgrade the IoT Router firmware. It is strongly recommended never use this option unless instructed by the Perenio IoT Technical Support Department. Downgrading to a previous firmware version shall be performed as follows: 1.
Page 61: Log Downloading
2. In the left menu, select “System” – “Backup/Flashing”. 3. In the “Backup” section, click on the “Create archive” button. 4. “-.tar.gz” archive will be downloaded. ©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1 Page 61 of 97...
Page 62: Management Of Wi-Fi Access Points
Perenio® Elegance IoT Routers 2.10 Management of Wi-Fi Access Points The User may disable and/or enable Wi-Fi access points of the Elegance IoT Router remotely from the admin panel in any of the following ways: 1. Go to the “Status” – “Overview” tab and select the required access point (2.4GHz or 5GHz) in the “Wi-Fi”...
Page 63 Frequency” block. Click on the “Save” button to apply settings. The list of channels allowed on the territory of the User's country of residence can be found out from open sources on the Internet. ©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1 Page 63 of 97...
Page 64: Admin Panel Interface
Installation and Operation Manual for Perenio® Elegance IoT Routers 3 Admin Panel Interface After initial configuration of the Elegance IoT Router, the User may make additional settings in the admin panel. The admin panel consists of the following sections and tabs: 1.
Page 66 User, it will be marked as “Off”. 11. Current firmware version. The version of the IoT Router firmware is displayed here. Doc Version: 1.2.1 ©Perenio IoT spol s r.o. All Rights Reserved Page 66 of 97...
Page 67: Bottom Panel
The bottom panel of the admin panel contains the address of the Perenio IoT website, which you can visit by clicking on its name, as well as links to download the Perenio Smart mobile application from the App Store or Google Play.
Page 68: Status Tab
Wi-Fi, where info about 2.4GHz and 5GHz access points is visually displayed;  General info about system, including device model, firmware version and serial number;  Online connections currently available, including information about connected devices. Doc Version: 1.2.1 ©Perenio IoT spol s r.o. All Rights Reserved Page 68 of 97...
Page 69: Basic Buttons And Indicators
If the battery level indicator is blinking, it means that the device is battery operated. Also, when the User clicks on the battery icon, the Smart Battery mode activation window is displayed. ©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1 Page 69 of 97...
Page 70 The cable is not plugged into the port Indication of the wireless signal status. The following states are possible: The signal is normal The signal is weak No signal Doc Version: 1.2.1 ©Perenio IoT spol s r.o. All Rights Reserved Page 70 of 97...
Page 71: System Tab
Below see settings that can be made in the “System Properties” tab: 1. Setting and changing the time zone; 2. Time synchronization with the browser; 3. Time synchronization with the NTP Server. ©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1 Page 71 of 97...
Page 72: Administration
NTP servers. 3.7.2 Administration In this tab, the User can change the password of the admin panel. – Changing the admin panel password Figure 28 Doc Version: 1.2.1 ©Perenio IoT spol s r.o. All Rights Reserved Page 72 of 97...
Page 73: Backup/Flash Firmware
In this tab, the User can download a backup copy of the IoT Router’s firmware configuration, as well as reset all device settings to default values. – “System” – “Backup/Flash Firmware” Screen Figure 29 ©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1 Page 73 of 97...
Page 74: Services Tab
The present tab consists of the following two subtabs: 1. Network Shares. 2. udpxy. 3.8.1 Network Resources In this tab, the User may configure sharing of files from connected USB storage. Doc Version: 1.2.1 ©Perenio IoT spol s r.o. All Rights Reserved Page 74 of 97...
Page 75: Figure 30 - "Services" - "Network Shares" Screen
6. Specify the “0777” value in both fields of "Mask for new files/directories". 7. The rest shall be left as is. 8. Click on the “Save” button. ©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1 Page 75 of 97...
Page 76: Network Tab
To make changes to created connection or to set up a new connection, the User shall click on the “Edit” button. After required changes are made, click on the “Save” button. Doc Version: 1.2.1 ©Perenio IoT spol s r.o. All Rights Reserved Page 76 of 97...
Page 77: Wi-Fi
In the “Interface Configuration” – “General Setup” section, enter the desired name of the Wi-Fi network in the ESSID field, and click on the “Save” button. ©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1 Page 77 of 97...
Page 78: Modem
1. Insert the nano-SIM Card into the IoT Router according to par. 2.1.6 of the present document. 2. Refresh the browser page in the admin panel to see information about the inserted SIM Card and the LTE Modem. Doc Version: 1.2.1 ©Perenio IoT spol s r.o. All Rights Reserved Page 78 of 97...
Page 79: Figure 32 - "Network" - "Modem" Screen
– “Network” – “Modem settings” Screen Figure 33 8. Click on the “USSD” button in the upper right corner of the “Settings” tab to enter the USSD code, if necessary. ©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1 Page 79 of 97...
Page 80: Diagnostics
Figure 35 Traffic filtering is based on predefined rules and a description of acceptable and unacceptable data to be transferred. Traffic can be:  Accepted; Doc Version: 1.2.1 ©Perenio IoT spol s r.o. All Rights Reserved Page 80 of 97...
Page 81: Load Balancing
Select the interface, the priority of which should be changed and click on the “Change” button;  Make corresponding changes to “Metrics” and “Weight” fields; ©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1 Page 81 of 97...
Page 82: Iot Tab
Move edited interface to the desired position in the list of the “Nodes” tab using “Up” or “Down” button. 3.10 IoT Tab In this tab, the User may register a new User Account in the Perenio Smart mobile application, as well as activate the IoT Router or disconnect it from the existing User Account.
Page 83 5. Refresh the registration page in the admin panel. Activation in the Perenio Smart mobile application: 1. Enter the username and the password of the Perenio Smart mobile application account, where it is necessary to activate the IoT Router. 2. Click on the “Login” button.
Page 84 To remove the IoT Router from the list of devices, the User shall go its settings in the User Account and click on the “Disconnect device” button. Doc Version: 1.2.1 ©Perenio IoT spol s r.o. All Rights Reserved Page 84 of 97...
Page 85: Maintenance And Repair
 Repair mechanical damages to the device (in Service Centers). The Perenio® Elegance IoT Router repairs shall be carried out in Service Centers, because casings will have to be opened in the case of any element failure. In the case of warranty repairs or replacement, the User shall provide the Seller with the sales receipt and the purchased device.
Page 86: Warranty Obligations
The Manufacturer shall guarantee that all materials, components and assemblies of Perenio® devices are free from defects under normal operation within the warranty period. The limited warranty shall be applied to the first End Customer of Perenio® devices only and cannot be transferred to a subsequent customer.
Page 87 Installation and Operation Manual for Perenio® Elegance IoT Routers LIMITATION OF LIABILITY Perenio® devices SHALL NOT BE SUBJECT TO a free warranty service in the case of identification of at least one of the following damages or defects:  Any damage caused by force majeure, accidents, and willful or careless acts (omissions) of the Customer or third parties;...
Page 89: Storage, Transportation And Disposal Of Devices
Perenio® Elegance IoT Routers 6 Storage, Transportation and Disposal of Devices The Perenio® IoT Router may be shipped by any kind of covered vehicles (by rail, or road or in sealed heated airplane compartments, etc.) in accordance with the requirements of current regulatory documents applicable to fragile goods sensitive to moisture.
Page 90: Other Information
Quality Claims Acceptance and Warranty Service Company Croatia Name ASBISc-CR d.o.o. Address Slavonska avenija 24/6, 10000 Zagreb, RH Czech Republic Name ASBIS CZ, s.r.o. Address Obchodní 103, Čestlice, 25101 Doc Version: 1.2.1 ©Perenio IoT spol s r.o. All Rights Reserved Page 90 of 97...
Page 91 EC Declaration of Conformity as of January 28, 2020 Declarations (For the full list of declaration, see perenio.com/documents) Addresses of Service Centers are available at perenio.com in the ‘Support’ Section. ©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1 Page 91 of 97...
Page 92: Troubleshooting
Perenio® Elegance IoT Routers 8 Troubleshooting Table below shows typical errors and problems that may occur in the process of connection and configuration of the Perenio® Elegance IoT Router. Table 10 – Typical Errors and Troubleshooting Methods Item Problem...
Page 93 Client Mode Wi-Fi Client Mode Used channel is blocked See note in par. 2.10 of this in the country of document residence of the User ©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1 Page 93 of 97...
Page 94: Frequently Asked Questions
Perenio® Elegance IoT Routers 9 Frequently Asked Questions It is recommended to read the below references carefully in order to get answers to typical questions arising during operation of the Elegance IoT Router more easily. 9.1 Safety Operation Rules par. 1.6 Safe Operation...
Page 95: Sharing Usb Flash Files
9.13 Removing Device from Account in the Mobile App par. 3.10.1 Account of the present manual. 9.14 Log Downloading par. 2.9 Log Downloading of the present manual. ©Perenio IoT spol s r.o. All Rights Reserved Doc Version: 1.2.1 Page 95 of 97...
Page 96: Disabling The Access Point
Installation and Operation Manual for Perenio® Elegance IoT Routers 9.15 Disabling the Access Point par. 2.10 Management of Wi-Fi Access Points of the present manual. Doc Version: 1.2.1 ©Perenio IoT spol s r.o. All Rights Reserved Page 96 of 97...
Page 97: Glossary
Internet Service Provider Local area network built on the basis of wireless technologies Location General designation of a building or premises where the Perenio® Control Gateway High-speed wireless data transmission standard for mobile and other data-handling devices Perenio...

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