Carlson Rugged Tablet RT4 User Manual
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Carlson Rugged Tablet RT4 User Manual

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USER MANUAL
Revision: A1
September 10
, 2020
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  • Page 1 www.carlsonsw.com USER MANUAL Revision: A1 September 10 , 2020...
  • Page 2 HOWEVER ARISING, FOR ANY INACCURA- the patent rights of Carlson Software. CIES IN THIS DOCUMENT. Trade marks CARLSON and the symbol used in the CARLSON logo are registered trade marks of Carlson Software in the United States and other countries. apply innovation...

  • Page 3: Table Of Contents

    Contents Chapter 1. Getting Started ................5 Overview ......................5 The Anatomy of the RT4 ..................6 Perform Initial Tasks ..................8 Chapter 2. Standard Features .................11 Display and Touchscreen ................12 Keypad Features ....................13 LED Activity Indicators ...................14 Light Sensor ....................14 Connector Ports ....................15 SD Cards ......................
  • Page 4 Barcode Imager .....................28 Pistol Grip ...................... 32 RFID Reader ....................33 RS-232 Port ....................36 Office Docking Station ...................38 Vehicle Dock ....................41 Battery Charger .....................42 A Storage, Maintenance, and Recycling ............43 Storing the RT4 and Battery Pack ..............44 Protecting the Touchscreen ................44 Cleaning the RT4 ....................45 Recycling the RT4 and Batteries ..............45 B Warranty and Repair Information ..............47...

  • Page 5: Chapter 1. Getting Started

    Chapter 1: Getting Started Overview Introduction The RT4 Rugged Tablet™ from Carlson Software has the Windows 10 Pro operating system. Standard features include a 7” display, capacitive touchscreen, keypad, Bluetooth, and Wi-Fi. Standard accessories include a lithium-ion battery pack, AC wall charger, hand strap, connector port cover, fine tip capacitive stylus and tether, and foam tip stylus for use in wet conditions.

  • Page 6: The Anatomy Of The Rt4

    The Anatomy of the RT4 Front and Back Features Front Facing Camera Lens, 2 MP Microphone Ambient Light Sensor (one on each side) Power Key Keypad Touchscreen and Display Notification LEDs Protective Over- molded Bumper (all four edges) Rear Facing Camera Lens, 8 MP Camera Flash Speaker Door to Removable Battery...
  • Page 7 Battery Compartment and Card Slots Battery and Card Slots Micro SIM Card Slot and Micro SD/SDHC Card Slot (underneath card retainer) Flexible Card Retainer Battery Compartment Docking Connection Battery Pack, Removable Hand Strap Battery Door Attachment Point (2 on each side) Connector Port Protector 12 VDC Power Input Jack USB 3.0 Host, Full Size...

  • Page 8: Perform Initial Tasks

    Starting with RT4 Perform Initial When you receive your RT4, perform the tasks outlined in this section Tasks before first use. Review This owner’s manual and other documents like release notes are available Documentation on our website at: www.junipersys.com/support/mesa-3/documentation. View, download, and print documents as desired, either on the RT4 or another computer with an internet connection.
  • Page 9 RT4. Note: Use the AC wall charger that came with the RT4 or another approved charger from Carlson Software. 6. Charge the battery pack at room temperature (68°F or 20°C) for 6 hours (for the first charge). While the battery pack is charging, the red LED blinks.
  • Page 10 Starting with RT4 Perform Set Up The first time the tablet is powered on, Windows setup options are shown. Follow the prompts to set up your unit as desired. Attach the Hand A hand strap, fine tip capacitive stylus, and tether are included with the Strap and Stylus RT4.

  • Page 11: Chapter 2. Standard Features

    Chapter 2: Standard Features Overview Standard This chapter discusses the standard features included with every model of Features the RT4 Rugged Tablet™ with Windows 10 Pro. Topic Page Contents Display and Touchscreen Keypad Features LED Activity Indicators Light Sensor Connector Ports SD Cards Audio Features Sensors...

  • Page 12: Display And Touchscreen

    Display and Touchscreen Display and The RT4 has a bright color display and capacitive touchscreen with a Touchscreen diagonal viewing area of 7 inches (178 mm). Display and Display Settings Touchscreen To adjust the display settings including the text size, brightness, and Profile Settings orientation, go to the Action Center and select All settings >...

  • Page 13: Keypad Features

    Keypad Keypad The RT4 has programmable keys, a power/suspend key, windows key, enter Features key, and a navigation pad. The keys are sealed and have backlight illumination. Function Windows Start screen Volume down (programmable) Volume up (programmable) Move left Move right Move up Move down Enter (return)

  • Page 14: Led Activity Indicators

    LED Indicators LED Activity LED activity indicators are located on the front of the RT4 in the upper-left Indicators corner. • Red LED, solid: 1) When the RT4 is put to sleep or powered off by pressing the power key , the red LED is solid until the unit has successfully completed the process, and then the red LED turns off.

  • Page 15: Connector Ports

    Connector Ports Connector The RT4 has a 12 VDC power input jack, USB 3.0 Host type A, and a 3.5mm Ports audio jack. Connector Protector The connector protector is removable and replaceable. To remove it, pull it out of the ports, then gently pull the curved rubber retainers out of the holes they are in.

  • Page 16: Sd Cards

    SD Cards SD Cards The RT4 has a slot for a micro SD card located in the battery compartment. The card slot and flexible card holder are designed to hold the card securely in place so it will not come out or disconnect if the tablet is dropped.

  • Page 17: Audio Features

    Audio Features Audio Features The RT4 has the following audio features: • Speaker - The speaker provides audible indicators and program feedback. You can listen to mono audio files and watch video. For stereo audio, use Bluetooth, headphones or HDMI output from the optional dock.

  • Page 18: Sensors

    Sensors Sensors Compass, Accelerometer, and Gyroscope The RT4 has a built-in compass and accelerometer. The accelerometer assists the compass in determining direction, even when the device is not resting flat. The gyroscope senses change in angular motion. The compass, accelerometer, and gyroscope can also be used by other user applications. Compass Calibration The compass has been factory calibrated.

  • Page 19: Wi-Fi Wireless Networking

    Make Bluetooth discoverable on both devices. Bluetooth on the RT4 is off by default. To activate it, open the Action Center and press and hold the Bluetooth icon. Select Go to settings. In the Bluetooth settings screen, you should see a list of all Bluetooth devices within range.

  • Page 20: Power Management

    Power Management Power The RT4 runs on battery power, using a rechargeable, Li-Ion battery pack. A Management non-removable, internal battery pack is an option. Charging the Battery Pack(s) For instructions on how to insert and charge the removable battery pack, refer to Chapter 1, Install the Battery Pack. For tablets that have both a removable battery pack and an optional internal battery pack, the intelligent internal battery charging circuit first charges the battery pack with the least amount of energy.
  • Page 21 CAUTION: Only use batteries designed for the RT4 from an approved vendor. Use of non-approved batteries may void your product warranty. The RT4 must be returned to the factory for replacement of the optional internal battery, although the internal battery pack is designed to last the life of the tablet.

  • Page 22: Ctrl-Alt-Delete Function

    Ctrl-Alt-Delete Ctrl-Alt-Delete Press and hold down the windows key, then press the power key. A list that Function includes the Task Manager is shown. Select Task Manager to see which apps are running. Press More details at the bottom to view Processes, Performance, and other items.

  • Page 23: Chapter 3. Optional Features And Accessories

    Chapter 3: Optional Features and Accessories Overview Optional Features This chapter discusses the optional features that can be included with the and Accessories RT4 Rugged Tablet. Note: The RS-232 connector is not available in combination with the bar- code imager or the RFID reader. The NEO-M8T GNSS receiver with external antenna is not available in combination with the barcode imager or the RFID reader.

  • Page 24: Gps/Gnss

    GPS/GNSS GPS/GNSS RT4 Geo models use an integrated GPS/GNSS receiver with an internal antenna to provide position information. Use Maps to see your location and ensure that the receiver is working. Open the Start menu and select Maps. u-blox NEO-M8T GNSS Receiver The u-blox NEO-M8T with an external antenna port is available as an upgrade option for GPS/GNSS in RT4 Geo models.
  • Page 25 Configuring the GNSS Receiver Configuring the The Geode Connect utility allows you to configure the internal u-blox GPS/ GNSS Receiver GNSS Receiver. From the Start menu, select All apps > Juniper > Geode Connect. A screen is shown that lists all of the devices discovered. Select Internal GNSS.

  • Page 26: Camera

    Camera Camera The RT4 has an optional front facing camera that is 2 MP and a rear facing camera that is 8 MP. You can capture both still images and videos using the camera application. Other options include a timer, flash, and brightness settings. Photo and Video Library Photographs and videos are automatically stored in the Pictures folder.
  • Page 27 Install the SIM Card Install the SIM Install the SIM Card Card The card slot and flexible card holder are designed to hold the card securely in place so it will not come out or disconnect if the tablet is dropped.

  • Page 28: Barcode Imager

    Barcode Imager Barcode Imager The RT4 Rugged Tablet with a barcode imager allows you to read 1D and 2D barcodes and easily import barcode data into custom or standard programs running on the RT4. Barcode Connector Utility The Barcode Connector™ utility is a barcode wedge program provided with the barcode imager.
  • Page 29 Data Format and Barcode Types On the Data Format screen, you can set up a prefix and suffix. Use the rest of the menu options to set up different types of barcodes, including 1D code types, composite Codes, postal codes, and 2D code types.
  • Page 30 Barcode Imager Troubleshooting If the barcode imager is not functioning correctly, you can set it to factory the Barcode default settings. Follow these steps: Imager Launch Barcode Connector. Scan the Set Factory Default barcode, shown here. Use the Reset Settings button on the User page of the Barcode Connector to restore the settings of the Barcode Connector program.
  • Page 31 Sample Barcodes 1D Barcodes Aztec Maxicode MicroPDF417 QR Code Page |...

  • Page 32: Pistol Grip

    Pistol Grip Pistol Grip The Pistol Grip is designed to reduce strain and maximize productivity in heavy barcode scanning applications. It meets MIL-STD-810G. Note: Pistol grip compatibility requires that the RT4 is configured with the electrical contacts on the case back. How to Use the Pistol Grip Place the RT4 with the back facing up.

  • Page 33: Rfid Reader

    RFID Reader RFID Reader The RT4 Rugged Tablet with an RFID reader allows you to read UHF RFID tags and easily import data into custom or standard programs running on the RT4. RFID Connector The RFID Connector™ utility is a program provided with the RFID reader. Home Screen When the RFID Connector utility loads, the home screen appears.
  • Page 34 Options • Scan Time: determines the maximum time to attempt to scan for before giving up. When the scan button is pushed, the RFID scans until it finds a tag or until this amount of time has elapsed. • Power Level: Sets the power level of the module. The maximum power level is determined by what region the RFID is configured for.
  • Page 35 • Select Scan Button: Allows you to select from P1, P2, or P3 as the RFID scan button. While the RFID application is running, these override what is specified in the Keypad Control Panel. If the RFID Connector has P1 set as the scan button, the Keypad Control Panel will show P1 as blank.

  • Page 36: Rs-232 Port

    The distance required between the tag and RT4 varies depending on the tag. This is not a long range reader, so you may need to be as close as a few inches and may be as far as 3 feet from the tag. Antenna for RFID Reader The antenna is a circularly polarized antenna.
  • Page 37 The options can be edited to suit your application: • Enable RS-232 port: When it is unchecked, it powers down. When this option is checked, it powers up the RS-232 hardware. It then displays the assigned COM port number. Note: If you do not have a device plugged into the RS-232 port, the port pins corrode more quickly when left powered up.

  • Page 38: Office Docking Station

    Configure pin 9 as input or power supply: Pin 9 is the Ring-In signal input. It is rarely used by devices anymore and has become a popular pin to provide a power source to an RS-232 device. Select Input if your device uses Ring-In signal or if it does not need to be powered from the RS-232 port.
  • Page 39 Dock Features Dock Features Lock Latch (2) Back Rest Pogo Pins Alignment Pin (2) Release Button USB Ports, Host (3) HDMI Port Ethernet Port Power Input Jack Ports • The USB ports are for attaching devices to the RT4 such as a mouse, keyboard, or external storage device.
  • Page 40 Hold the RT4 horizontally with the docking pin contacts facing down. Place it over the dock alignment pins and press down until you feel and hear the lock engage. The RT4 charges more quickly if the power settings are set up to allow the RT4 to enter a low power mode when it is not in use, but is plugged in.

  • Page 41: Vehicle Dock

    • Do not touch the docking pins (spring loaded contacts) with conductive items when power is applied to the dock. • Do not drop items on the dock that can damage the pins. • Keep debris off of the docking pins. Vehicle Dock Vehicle Dock The Vehicle Dock is part of a mounting system that provides the RT4 with a...

  • Page 42: Battery Charger

    How to Use the Dock How to Use the Attach the mounting system to the vehicle. Plug the 12 V charging Dock cable into the vehicle power port, and then into the dock. If a hand strap is covering the pin contacts on the RT4, unhook one end or remove it.

  • Page 43: A Storage, Maintenance, And Recycling

    A: Storage, Maintenance, and Recycling Overview Storage, Main- Follow the instructions in this chapter to properly maintain and recycle the tenance, and RT4. Recycling Topic Page Contents Storing the RT4 and Battery Pack Protecting the Touchscreen Cleaning the RT4 Recycling the RT4 and Batteries Page |...

  • Page 44: Storing The Rt4 And Battery Pack

    Storing the RT4 and Battery Pack Storing the RT4 When the tablet is not being charged and is in a sleep state, it draws a and Battery Pack small amount of power. This power draw is used to maintain the memory (RAM) of the tablet in the same state it was in when it was awake.

  • Page 45: Cleaning The Rt4

    Cleaning the RT4 Cleaning the RT4 Make sure the battery door is securely installed. Remove the screen protector if you want to clean underneath it. Use warm water, a mild cleaning solution, and a soft bristle brush to gently clean the RT4. CAUTION: Do not direct a high-pressure stream of water at the device to clean it.
  • Page 46 | Page...

  • Page 47: B Warranty And Repair Information

    B: Warranty and Repair Information Topic Page Contents Limited Product Warranty Complete Care Service Plans Page |...

  • Page 48: Limited Product Warranty

    Warranty and Repair Information Limited Product Limited Product Warranty Warranty Two Year Warranty Juniper Systems, Inc. (“JS”) warrants that the RT4 Rugged Tablet and optional internal battery shall be free from defects in materials and workmanship, under normal intended use, for a period of 24 months from the date of shipment, excepting that this warranty shall not apply to user replaceable battery packs, media containing tablet and desktop PC programs, user documentation, and any accessories.
  • Page 49 (vii) the serial number on the product has been tampered with or removed, or (viii) the product has been opened or tampered with in any way (such as the tamper evident VOID label indicating certified IP [Ingress Protection] seal area has been tampered with or removed). Parts that are excessively worn are not covered under warranty.
  • Page 50 Warranty and Repair Information product for a period of ninety (90) days from the date of return shipment, or through the end of the original warranty period, whichever is longer. Limitation of Liability To the fullest extent allowed by law, the obligation of JS shall be limited to the repair or replacement of the product.

  • Page 51: Complete Care Service Plans

    Services and Materials Provided Under Warranty • Analysis of problem by service technician • Labor and materials required to fix defective parts • Functional analysis performed after repair • Shipping costs to return device to customer JS strives to provide continued full repair services for our products for up to five years from the final production date of each product model.
  • Page 52 Repairs, Upgrades, and Evaluations CAUTION: Do not attempt to repair the RT4 yourself. This action voids the warranty. Information about repairs, upgrades, and evaluations is located on our website at www.junipersys.com/support then Repairs. You can locate a repair center, submit a repair order, check repair status, view terms and conditions, get shipping instructions, and view lead times.

  • Page 53: C Warnings, Regulatory Information, Licensing

    C: Warnings, Regulatory Information, Licensing Topic Page Contents Product Warnings Certifications and Standards Licensing Information Page |...

  • Page 54: Product Warnings

    Warnings, Regulatory Information, Licensing Product Warnings Follow the warnings listed below to use the M3 (RT4) and accessories safely. Battery Warnings WARNING! This device comes with a lithium-ion rechargeable battery pack. To reduce the risk of fire or burns, do not disassemble, crush, punc- ture, short external contacts, or expose the battery pack to fire.
  • Page 55 Improper battery use may result in a fire, explosion or other hazard. CAUTION: Risk of explosion if the battery is replaced by an incorrect type. Wall Charger Warnings WARNING! To reduce the risk of personal injury, electrical shock, fire or damage to the equipment: Plug the wall charger into an electrical outlet that is easily accessible at all times.
  • Page 56 Warnings, Regulatory Information, Licensing Warnings, There are North American, European Union, and Australian versions of the Regulatory RT4, with different certifications and standards. Information, United States Licensing In compliance with the FCC rules 47 CFR 15.19(a)(3), the statements that follow must appear on the device or in the user documentation. This device complies with Part 15 of the FCC Rules.
  • Page 57 Only approved accessories may be used with this equipment. In general, all cables must be high quality, shielded, correctly terminated, and normally restricted to two meters in length. Wall chargers approved for this product employ special provisions to avoid radio interference and should not be altered or substituted.
  • Page 58 Radio Frequency Safety Radio Frequency This equipment complies with radiation exposure limits set forth for an Safety uncontrolled environment. This equipment is in direct contact with the body of the user under normal operating conditions. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 59 No rights are given for Dolby patents used in the Dolby portion of this product. A list of relevant patents may be obtained from Dolby Laboratories, Inc. No rights are granted to any Dolby copyrights, including the right to reproduce or distribute any portions of this product that includes Dolby intellectual property.
  • Page 60 | Page...

  • Page 61: D Specifications

    D: Specifications Topic Page Contents Specifications Page |...
  • Page 62 RT4 Rugged Tablet Specifications Specifications Note: Specifications are subject to change without notice. PROCESSOR • Quad-core Intel Pentium N4200 processor ® OPERATING SYSTEM • Microsoft ® Windows 10 • Multiple languages supported (English, French, Spanish, German, Portu- guese) MEMORY AND DATA STORAGE •...
  • Page 63 BATTERY • Removable Li-Ion battery, 43.2 Whr • Operates 12–15 hours on one charge • Removable battery, easily changeable in field • Optimized for strong performance in cold temperatures • Excellent lifecycle performance PHYSICAL • Size: 5.40” w x 8.48” Ix 1.36” d (137 x 215 x 35 mm) •...
  • Page 64 JUNIPER RUGGED™ • IP68 waterproof and dustproof • Operating Temperature: -4 F to 122 F (-20° C to 50° C) • Storage temperature: -22 F to 158 F (-30° C to 70° C) • Shockproof: multiple drops from 4’ (1.2–1.5 m) onto concrete •...
  • Page 65 Page |...
  • Page 66 Carlson Software Inc 33 East Second Street | Maysville, KY 41056 USA 800-942-2540 | info@carlsonsw.com | www.carlsonsw.com...

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