sound4 STREAM X Maintenance And Operation Instruction Manual

sound4 STREAM X Maintenance And Operation Instruction Manual

3-band streaming processor 2/4/8 channels
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MAINTENANCE AND OPERATION
INSTRUCTION MANUAL
SOUND4
STREAM X
3-Band Streaming Processor
2/4/8 channels
Publish Date: 11-Mar-2020

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  • Page 1 MAINTENANCE AND OPERATION INSTRUCTION MANUAL SOUND4 STREAM X 3-Band Streaming Processor 2/4/8 channels Publish Date: 11-Mar-2020...
  • Page 2: Table Of Contents

    Before you start ..........................12 Safety warning ..........................12 Operating recommendations ......................12 Unpacking and inspection ......................12 Install the SOUND4 PCI express card ................... 13 Rear Panel ............................14 Operation ............................15 User Accounts Overview ....................... 15 Software Installation ........................16 Windows users .........................
  • Page 3 Display ..........................26 Application Auto Exit ......................26 Settings – Users ........................27 How to change or assign a new password ................28 How to add a new account ....................29 Settings – Ethernet: Livewire+/AES67 ..................30 Settings – GPIO ........................31 Settings –...
  • Page 4 Advanced – Upgrade/Licenses ....................62 Expired license ........................62 New license .......................... 63 Advanced – Maintenance ......................64 WARRANTY TERMS AND CONDITIONS ................. 65 Product Registration Card ......................66...
  • Page 5 THIS PAGE IS INTENTIONALLY LEFT BLANK...
  • Page 6: Introduction

    More than 30 Years of Experience Delivering the best at all times is not an easy task but the team of SOUND4 makes it seem effortless thanks to over 30 solid years of experience in the field. What we excel at, above everything else, is audio signal processing.
  • Page 7: Statement Of Discordancy

    Email: sales@sound4.com, Web: www.sound4.com Statement of Discordancy SOUND4 Ltd. reserves the right to make improvements or changes in the products described in this manual which may affect the product specifications, or to revise the manual without notice. The operation of SOUND4 products is determined largely by software. We routinely release new versions to add features and fix bugs.
  • Page 8: General Information

    - low-rate for mobile phones or high-rate for home devices. The First Solution of its Kind SOUND4 is delighted to bring to the attention of our customers a solution the likes of which have so far never been introduced to the broadcasting market. The SOUND4 STREAM X is the very first multi-channel AoIP processor dedicated to WebRadio bouquets.
  • Page 9: Advanced Metadata Management

    PROCESSING Wide Band AGC One of the main processing functions of the SOUND4 STREAM X is the Wide Band AGC - automatic gain control, operating in broad band. Its main purpose is to “even out” gaps of levels in terms of processing.
  • Page 10: Stereo Fx

    Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com Stereo FX SOUND4 STREAM X has a true stereo enhancer, 100% mono-compatible. Its role is to sublimate the existing stereo image. It will thus never create stereo in mono sources. The 3-Band Process...
  • Page 11: Technical Specifications

    Shipping Weight 230 x 54 x 172 mm / 0.420 kg POWER UP BOOT Board start up time SOUND4 REMOTE CONTROL SOFTWARE OPERATING SYSTEMS Linux Debian 32 & 64 bits Microsoft Windows 32 & 64 bits: Windows 7, Windows 8, Windows 10, Windows...
  • Page 12: Before You Start

    Use the PC only with its top cover on to avoid electromagnetic anomalies. Otherwise, this may cause problems with the normal functionality of the card; • For the normal remote operation of the card, connect SOUND4 STREAM X to a good quality network connection; •...
  • Page 13: Install The Sound4 Pci Express Card

    Take your new SOUND4 card out of the box, open your computer and insert the card into available PCI express slot. The card can be plugged into a full height PCI express slot type x1, x4, x8, x16.
  • Page 14: Rear Panel

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com Rear Panel 1. AES67 Ethernet T-BASE10/100 RJ45 Port - 14 -...
  • Page 15: Operation

    SOUND4 STREAM X8. USER ACCOUNTS OVERVIEW The SOUND4 STREAM X provides you with two types of access levels for the software. Each has a different purpose and if you do not use the correct one, the controls that you are looking for might not be available.
  • Page 16: Software Installation

    IMPORTANT NOTE: Due to Microsoft security changes, your operating system must be up- to-date, if not SOUND4 Driver will be disabled by Operating System and you will be not able to run the SOUND4 Remote Control Software. Linux Ubuntu OS SOUND4 proposes you to install the software package under your own Ubuntu.
  • Page 17: Connection

    CONNECTION As explained, for the initial set-up of the device you will only need to connect: – Connect SOUND4 STREAM X to the TCP/IP network using a direct network cable, connected to the AES67 port of the board. - 17 -...
  • Page 18: Software

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com SOFTWARE Network scan for new device Double click on the software will open the main control window. The Remote control software can maintain several devices at once.
  • Page 19 65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com 4. Upon completion, the Add Custom Network message will appear; 5. To add the device to the list, select the connection and press [OK];...
  • Page 20: Add Device Manually

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com Add Device manually 1. Press the [New] button. 2. A new screen requiring the following information will appear: 3. Enter the required information. If not changed by the user, use the default value of the Port (3001).
  • Page 21: Basic Set-Up

    Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com 5. A successful log-in the system will open SOUND4 STREAM X main control windrow: Basic set-up The basic set-up of the inputs and outputs can be easily made via the SETUP page of the Software, section Settings.
  • Page 22: Preset Selection

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com Preset Selection To select a preset, press on [Preset] button, and list of all presets will appear on the screen. Double click on the desired preset will load it automatically to the device.
  • Page 23: Software Accounts Overview And Settings

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com Software Accounts Overview and Settings SUPERVISOR ACCOUNT This type of access is ideal for granting the operators access to monitoring the audio, without providing them with full access over the unit’s parameters.
  • Page 24: Admin Account

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com ADMIN ACCOUNT Used for full control and administration of the device. User name: admin, password: admin. Unlike the Supervisor Accounts, there can only be one Admin account in the system.
  • Page 25: Main Menu And Controls

    About – Displays the current information about the device, along with the current software versions. Download L&S - SOUND4 provides great feature throughout its product line: Link & Share. This tool is designed to allow remote control and monitoring of the devices across the network, using simple text commands via Telnet.
  • Page 26: Settings - General

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com Settings – General Allows set-up of the following parameters - Processor Name, Display and Application Auto Exit. Processor name Allows the name of the processor and AES67/Livewire+ host name to be customized, hence making it more recognizable.
  • Page 27: Settings - Users

    By default there is one Admin account linked with all the assigned audio inputs, and one Supervisor account linked to the default Admin account. For preset sharing between different SOUND4 devices with the same password set on the account, there is also one PresetSharing account. This account (just as the Admin) cannot be deleted.
  • Page 28: How To Change Or Assign A New Password

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com How to change or assign a new password 1. Click on the account/user; 2. Click on [Password]; 3. For the Supervisor and PresetSharing accounts leave the Old Password field blank. For the Admin account write the default password admin (if not changed);...
  • Page 29: How To Add A New Account

    4. The new account will be added to the list. IMPORTANT NOTE: To add the newly created account to the SOUND4 Remote Control software, you will need to scan the network for new devices or add new account manually. The procedure is described in “Network scan for new device”...
  • Page 30: Settings - Ethernet: Livewire+/Aes67

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com Settings – Ethernet: Livewire+/AES67 This menu allows you to set and verify IP configuration parameters for the Audio over IP interface.
  • Page 31: Settings - Gpio

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com Settings – GPIO The general purpose inputs and outputs settings are applied through this page. Each GPI/GPO is set individually so as to fit the user’s requirements.
  • Page 32: Settings - Synchro

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com Settings – Synchro Configures and displays the status of the AoIP synchronization parameters. Both the Livewire+ and AES67 are supported by the device and may serve either as master or slave clock on these networks.
  • Page 33: Settings - Preset Sharing

    All the needed settings for the Preset Sharing option are applied through this menu page. You have to make sure that the password for the PresetSharing account on all STREAM X units that will share presets are identically set. Then, in Preset Sharing, set the Mode to [On].
  • Page 34: Advanced

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com Advanced This section contains all the advanced configuration parameters related to AoIP formats and Qos, licenses, backup/restore functions and maintenance functions.
  • Page 35: Advanced - Livewire+/Aes67 Audio Profiles

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com Advanced – Livewire+/AES67 Audio Profiles This section is intended to control the packet length and sample format parameters for several AES67 AoIP traffic configurations.
  • Page 36: Advanced - Livewire+/Aes67 Audio Qos

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com Advanced – Livewire+/AES67 Audio QOS Adjusts the 802.Ip QoS parameters of the AoIP formats and the 802.1Q VLAN tagging for AoIP. QoS settings are provided separately for each type of AoIP streams supported.
  • Page 37 65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com A full descriptions of all QoS functions is not in the scope of this manual. Brief description can be found below: Receive Buffer Size –...
  • Page 38: Advanced - Upgrade/Licenses

    If your license has expired, a warning message “ Your main license has expired! Please contact SOUND4 for renew your main license” will appear on the screen. Please contact our representative in your region or our sales office if you need to obtain new license.
  • Page 39: New License

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com New license In case when X4 needs to be upgraded to X8 , new licenses would be provided: 1. Press [Load Licenses];...
  • Page 40: Advanced - Backup/Restore

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com Advanced – Backup/Restore This section is dedicated to the Backup, Restore and Restore to Factory processes. To ease the completion of each option, thorough information as regards each opportunity can be found in the right part of the screen.
  • Page 41: Maintenance

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com Maintenance Intended to reset various components if the system. Information as regards the available options can be found in the right part of the screen. Upon selecting any of the reset options, a warning message will appear.
  • Page 42: Audio Processing Controls

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com AUDIO PROCESSING CONTROLS The Administrator account is where the actual processing configuration happens. It grants you with full access to the preset and processing management options. The Setup menu is expanded and provides you with access to the inputs and outputs.
  • Page 43 • Download L&S doc – SOUND4 provides great feature throughout its product line: Link & Share. This tool is designed to allow remote control and monitoring of the devices across the network, using simple text commands via Telnet. The list of commands is available by clicking on About in the remote control window, then choosing Download L&S doc.
  • Page 44: How A New Preset Can Be Created

    How a new preset can be created The SOUND4 has a set of several factory presets. In order for a preset to be selected/used, the [Load] button should be pressed (the active preset is illuminated in green). Each of the factory presets can be used as a basis for creation of new user-defined preset.
  • Page 45 65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com 5. The following window will appear: Specify the Preset Name in the relevant line, and press [OK]. Note that when specifying the name, you can either use the interactive keyboard, or write in the field directly.
  • Page 46: Preset Security

    Preset Security As many of the stations prefer to use the services of qualified personnel when creating the perfect preset, the SOUND4 supports the function the newly created preset to be secured. This is done via the menu of the device. Section [Security].
  • Page 47 65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com [Set password] – the preset will be locked with a key known only by the creator. Thus, only users familiar with it would be able to import it into devices different than the one used for the purposes of creation;...
  • Page 48: Preset Export

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com Preset Export In order for a user preset to be exported the following procedure should be completed: 1. Open the [Preset] menu;...
  • Page 49: Processing

    Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com Processing This chapter explains the adjustment of the processing included in the SOUND4 STREAM X. These parameters are stored and used in each preset. All channels using the same preset will be adjusted simultaneously.
  • Page 50: Wide-Band Agc

    Email: sales@sound4.com, Web: www.sound4.com Wide-band AGC One of the main processing functions of the SOUND4 STREAM X is the Wide Band AGC - automatic gain control, operating in broad band. Its main purpose is to “even out” gaps of levels in terms of processing.
  • Page 51: Stereo Fx

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com Stereo FX The role of the Stereo FX (stereo enhancer) is to improve the existing stereo image. While enhancing the stereo image, the Stereo FX can also work to control the energy transmitted by the stereo subcarrier at 38 kHz with stereo image limiter.
  • Page 52: Basic 3-Band Process

    Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com The multi band process is the core of the SOUND4 STREAM X. A unique set of options controls each band, hence ensuring perfect sound stability. Basic 3-Band Process The basic mode applied the same setting to all 3 bands used in the process.
  • Page 53: 4-Band Limiter (Basic)

    Email: sales@sound4.com, Web: www.sound4.com 4-Band Limiter (Basic) The SOUND4 STREAM X has a 4-Band Limiter that uses a powerful predictive algorithm and is intended to prepare the audio for the final limiter. The VU meters are placed on the left side of the parameters, and show the gain reduction of each band.
  • Page 54: Streaming Encoding

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com STREAMING ENCODING Allows all the mandatory settings to the Streming encoders of the each channel to be applied. The tab is visually divided into three parts - General, Metadata and Configuration.
  • Page 55 65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com Configuration – Combination of multiple parameters. A double click with the mouse cursor on the ON box will enable the currently selected streamer.
  • Page 56: Settings - General

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com Settings – General Processor Name Allows the name of the processor and AES67/Livewire+ host name to be customized, hence making it more recognizable.
  • Page 57: Settings - Users

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com Settings – Users How to change or assign a new password 1. Click on the account/user; 2. Click on [Password]; 3. For the Supervisor and PresetSharing accounts leave the Old Password field blank. For the Admin account write the default password admin (if not changed);...
  • Page 58: Settings - Inputs

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com Settings - Inputs Inputs selection allows to choose whether PCI bus input or AES67/Livewire+ as source for the channels of each processing engine.
  • Page 59: Settings - Livewire+/Aes67 Inputs

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com Settings – Livewire+/AES67 Inputs Contains the mandatory settings to be applied to the inputs. Livewire+/AES67 Auto Naming Mode – Choose the preferred option from the ■■■ menu - Independent, Use Chanel Name, Use Preset name.
  • Page 60: Settings - Livewire+/Aes67 Outputs

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com Settings – Livewire+/AES67 Outputs Livewire+/AES67 Auto Naming Mode – Choose the preferred option from the ■■■ menu - Independent, Use Chanel Name, Use Preset name.
  • Page 61: Settings - Gpio

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com Settings – GPIO The Livewire General Purpose Inputs and Outputs settings are applied through this page. Each GPI/GPO is set individually so as to fit the user’s requirements.
  • Page 62: Advanced - Upgrade/Licenses

    If your license has expired, a warning message “ Your main license has expired! Please contact SOUND4 for renew your main license” will appear on the screen. Please contact our representative in your region or our sales office if you need to obtain new license.
  • Page 63: New License

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com New license In case when X4 needs to be upgraded to X8 , new licenses would be provided: 1. Press [Load Licenses];...
  • Page 64: Advanced - Maintenance

    65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria Tel.: +359 56 710710, Fax: +359 56 836700 Email: sales@sound4.com, Web: www.sound4.com Advanced – Maintenance Intended to reset various components if the system. Information as regards the available options can be found in the right part of the screen. Upon selecting any of the reset options, a warning message will appear.
  • Page 65: Warranty Terms And Conditions

    A. Equipment will not be accepted for Warranty or other repair without a Return Authorization (RA) number issued by SOUND4 Ltd. prior to its return. An RA number may be obtained by calling the factory. The number should be prominently marked on the outside of the shipping carton.
  • Page 66: Product Registration Card

    *Signing this warranty registration form you are stating that all the information provided to SOUND4 Ltd. are truth and correct. SOUND4 Ltd. declines any responsibility for the provided information that could result in an immediate loss of warranty for the above specified product(s).

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