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Common Maker
Troubleshooting
Overview
This document contains testing procedures for the Common
Maker to determine installation errors and equipment faults.
Common Terms
Equipment: Any furnace, boiler, zone controller, zone valves,
etc, the thermostat is controlling.
Thermostat Cable: The cable in the wall that connects the
thermostat to the equipment. Contains two or more wires.
Thermostat Subbase: The component attached to the wall
that the thermostat fits onto. Contains the connections to the
thermostat cable wires.
Open Circuit: A break in a wire that prevents electricity from
flowing through it.
Short Circuit: An unintended
connection
between
more wires in the thermostat
cable, or between a wire and
electrical ground.
Needed Tools
The testing procedures require
a multimeter, also known as a
multitester or Volt-Ohm Meter
(VOM). Refer to the multimeter's
instructions for operation.
Installation Testing
Follow the testing method that best describes your installation
problem.
No Power at Thermostat
A
The thermostat is not powering on
Equipment Will Not Start
B
The thermostat has power but the equipment will not start
Equipment Testing
If the previous tests did not solve the issue, check that the
equipment is working.
Common Maker Test
C
Determine if the Common Maker is faulty
Thermostat Cable Test
D
Determine if the thermostat cable is damaged
two
or
00. 0
V~
V
Ω
DIGITAL
MULTIMETER
Multimeter
A
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