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Summary of Contents for Teletrac VSR
- Page 1 VSR Trouble Shooting Guide Preliminary Document No : 4/27/2012...
- Page 2 The following Guide will help in the detailed trouble shooting process of the Teletrac System. To use this trouble shooting guide you must have knowledge of the Prism unit, wiring, functionality, and be familiar with the Diagnostic MDT. This guide also assumes the vehicle is parked in a known good coverage area.
- Page 3 I/O (Diagnostic MDT Menu 4) Section 6 The Ignition switch state does not change ……………………………………………… 6.1 through 6.5 FIL (Fault Indicator Light) Section 7 The FIL stays solid or is blinking ……………………………………………………… 7.1 through 7.4 The FIL does not come on when the Ignition is turned on …………………………….. 7.5 through 7.8 J-BUS (Diagnostic Connection) Section 8 The FIL reports “NJ”...
- Page 4 Section 1 Test Step Result Repair Steps Prism Power Connections T) The unit has no power - go to 1a) Check the Prism power fuse. Replace 1.1) Verify the Prism unit is powered step 1.2 if needed. (Always replace fuses with the F) Follow repair steps 1a –...
- Page 5 Pin 3 is not grounded). T) The unit powers up go to step 1.6) Test the power connection with a 6a) Replace the original Prism unit. known good Prism unit F) Call the Teletrac support line...
- Page 6 “Validate CFG” F) Go to step 2.3 repeat step 2.1 - If you still receive the same result call the Teletrac support line. 3a) Wait for 90 seconds and repeat step 2.1. If after 90 seconds the result does 2.3) On the MDT display next to AVLU...
- Page 7 MODEM it shows ”Rebooting” F) Go to step 2.9 repeat step 2.1 - If you still receive the same result call the Teletrac support line. 9a) Wait for 90 seconds and repeat step 2.1. If after 90 seconds the result does 2.9) On the MDT display next to...
- Page 8 1 for the COMM results. Go to step 3.2 3.2) Check that the value next to MIN is T) Go to step 3.3 3a) Call the Teletrac Support Line to the same value printed on the unit F) Follow repair step 3a have the unit reprogrammed.
- Page 9 T) Follow repair steps 7a but it is not able to communicate with the shows “UnRegistered” F) Go to step 3.8 Teletrac backend - Call the Teletrac Support line. 3.8) In the bottom right of the display it T) Follow repair steps 8a 8a) Comm is working OK shows “Registered”...
- Page 10 SAT between 4 and 12. If yes replace the unit. 2e) If the above steps did not correct the problem call the Teletrac support line. 3a) Make sure there is nothing blocking the antenna’s view of the sky – Make sure 4.3) On the MDT display is the number...
- Page 11 F) Go to step 4.9 does not change, Repeat steps 4.2 – 4.4 T) All is OK 4.10) In the upper right hand corner of F) Follow repair step 10a 10a) Call the Teletrac support line the display it shows “Acquired 3D”...
- Page 12 Section 6 Test Step Result Repair Steps I / O – Input Output 6.1) Turn the vehicle ignition switch to the RUN position 6.2) Wait for 60 seconds for the unit to process the input then Connect the Diagnostic MDT - Press the control key (CNTL) then press 4 for the I / O results.
- Page 13 Section 7 Test Step Result Repair Steps FIL – Fault Indicator Light 7.1) Connect the Diagnostic MDT - Press the control key (CNTL) then press 5 for the MODE results. Go to step 7.2 7.2) On the MDT display next to FIL it T) Follow repair step 2a 2a) Go to section 4 GPS shows a “NG”...
- Page 14 Test Step Result Repair Steps Section 8 J-Bus 8.1) Connect the Diagnostic MDT - Press the Message Key (MSG) press 5 then press send 8.2) Wait for three minutes then - Press the control key (CNTL) then press 5 for the MODE results.
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