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VIP Watchguard NVR-Q320 Installation Manual

Network video recorder
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Network Video Recorder
Installation Manual
Supports models from:
NVR-Q320

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Summary of Contents for VIP Watchguard NVR-Q320

  • Page 1 Network Video Recorder Installation Manual Supports models from: NVR-Q320...

  • Page 2: Pre-Installation

    1. Pre-Installation Thank you for purchasing this Network Video Recorder. This install guide covers basic setup, installation and use of your surveillance system. For detailed technical support and software downloads, visit our Help Centre at: help.c5k.info Note: This guide references the latest version of the NVR firmware (as of June help.c5k.info 2020).
  • Page 3 1.3 NVR Rear Panel & Setup Diagram NOTE: Your NVR (network video recorder) model may differ - a 16 channel NVR is shown below. Video Inputs: PoE/ePoE Audio: 1x channel RCA VGA: Video network ports for camera input/2x channel output for output for data &...

  • Page 4: Installing Cameras

    2. Installing Cameras 2.1 Maximising Camera Effectiveness To maximise the effectiveness of your surveillance cameras, follow these guidelines for camera mounting. • Avoid pointing cameras directly in front of large objects, including walls & eaves. When infrared turns on in at night or in low-light, it may be reflected back into the camera, resulting in an over-bright image.
  • Page 5 2.2 Mounting Surveillance Cameras (continued) NOTE: Diagrams shown below assume camera to be mounted on masonry. Cameras mounted on drywall (gyprock, plasterboard, etc.) will require special mounting screws or toggles (not included). Diagrams are examples only - screws and other physical components may vary depending on your camera model(s). Self-tapping Wall plugs Cables...
  • Page 6 3. NVR and Camera Configuration 3.1 First Boot and Startup Wizard After successful connection and boot of your NVR, you will be taken through first-time setup for your surveillance system. Here you will configure system security and begin customising your NVR, including setting camera encoding options, record scheduling, network setup and remote view configuration.
  • Page 7 3.1 First Boot and Startup Wizard (continued) 3.1.3 Automatic Updates Here, you can choose whether you want your system to Auto-check for updates. This feature will notify you whenever a new firmware update is available and downloads it. For compatibility with future cameras and to receive security updates, we recommend automatic updates be turned on.
  • Page 8 3.1 First Boot and Startup Wizard (cont.) 3.1.5 Configuring TCP/IP, P2P, and Remote View NOTE: For the following section, please ensure the LAN (Local Area Network) is connected to your router or switch and that your Internet connection is available. Also, have your Internet connected phone or tablet ready for configuring surveillance remote view.
  • Page 9 3.1 First Boot and Startup Wizard (cont.) Remote View: Adding NVR via QR Code The following details remote view configuration via the DMSS app (Apple iOS / Android) on your device. Depending on the device or app version, menus may function or appear slightly different to those explained below.
  • Page 10 3.1 First Boot and Startup Wizard (cont.) 3.1.6 Configuring Surveillance Cameras After configuring remote view, the Startup Wizard will take you to the Camera List menu. This menu will display all detected cameras. Users can also add cameras manually. Cameras that are connected will automatically be displayed. Fig.
  • Page 11 3.1 First Boot and Startup Wizard (cont.) Fig. 3.10: Recording Schedule Setting Motion Detection & Intelligent Recording 1. Click the Channel drop down to select All cameras. 2. In the days column, toggle the All check box to simultaneously set recording schedule parameters for every day of the week.
  • Page 12 3.1 First Boot and Startup Wizard (cont.) 3.1.8 Completed Setup Startup setup is complete. Below is an example of a View 8 Liveview setup. Before mounting cameras, familiarise yourself with the user interface and menu layout. Camera Number Right-click Menu: •...
  • Page 13 3.2 Configuring Surveillance Cameras 3.2.2 Encode Setting Definitions You can configure a number of settings to achieve greater image performance or increased record time, including: Type: This dropdown menu switches between encode settings for Regular and MD (Motion Detection). Different encode settings can be separately set for each type of recording mode (Standard camera streams will use Regular settings, while camera streams with Motion Detection enabled will use MD settings).
  • Page 14 3.2 Configuring Surveillance Cameras (cont.) 3.2.3 Example Encode Settings Below are suggested camera stream values to be set for individual cameras. This shows quality optimised values & maximum recording-time optimised values. NOTE: To conserve mobile data usage while using remote view, 320Kbps Bit Rate is recommended for Sub Streams. Quality Optimised Recording Time Optimised Field...

  • Page 15: Configuring Storage Settings

    3.4 Configuring Storage Settings 3.4.1 Configuring Basic Storage Settings Here, you can configure the settings for situations when the HDD is full, file size/time length of recorded video, and the settings for auto-deleting old files. To configure basic storage settings, from the Main Menu select Management-Storage, then select the Basic tab. •...
  • Page 16 4. Footage Playback 4.1 Accessing Stored Footage To access footage playback, select the Playback button from the Main Menu. Stored footage can be accessed by searching by date and refined by footage type (Regular, Motion Detection, Alarm, etc). The below image details the playback interface with footage selected.
  • Page 17 4.1 Accessing Stored Footage (cont.) 4.1.1 Playback Footage by Date 1. Ensure that the correct HDD is selected and that REC checked in Source Select. 2. Using the Date Select calendar, choose your date for footage playback. A coloured dot icon indicates stored footage is available for that day (Fig.
  • Page 18 5. Footage Backup & Viewing 5.1 Backup Footage to USB Should you wish to preserve recorded footage before it is overwritten, you will need to perform a footage backup. Footage can be exported from your NVR in a .DAV or .MP4 file. A .DAV file will require conversion for sharing, whereas an .MP4 file is compatible with most video players on Windows or Mac PCs.
  • Page 19 5.2 Viewing Footage on a Computer The following details instructions for viewing footage on Windows or Mac personal computers. Video conversion may need to take place for viewing on other devices, eg: smartphones, tablets, etc. Now that you have backed up footage to a USB in .DAV / .MP4 format, you are ready to view it on a personal computer. •...
  • Page 20 5.2 Viewing Footage on a Computer (cont.) If you want to play the video on a different device that does not have Smart Player program, select Export Type as .AVI. File type .mp4 can be viewed on a wider range of devices, however you cannot choose to export files as .mp4 on the Smart Player program.

  • Page 21: Intelligent Functions

    6. Intelligent Functions NOTE: Before enabling IVS or AI features, ensure that you have configured IVS recording schedules (refer to 3.1.7 Configuring Recording Schedules), or these functions will not work. There are 2 different ways AI can processed - By Camera or By Device. By Camera mean the AI processing takes place in the camera itself.
  • Page 22 6.1 Mounting Surveillance Cameras for AI Functions When using AI features, correct camera mounting is crucial for AI triggers to be reliably received. Use the information below to mount the cameras correctly. 6.1.1 Mounting for Face Detection/Recognition When using face detection and/or face recognition, the camera will need to be dedicated to the task. It will need to be focused on the entry point to the premises, not covering a wide area.
  • Page 23 6.1 Mounting Surveillance Cameras for AI Functions (cont.) 6.1.3 Mounting for People Counting When installing a camera for use with people counting, the camera must be looking top down. The doorway must be no more then 3m wide. If the doorway is wider then 3m, a second camera may be required. People Counting –...
  • Page 24 6.2 AI Live View AI Face Detection & Recognition results can be displayed in real-time on the Live View screen. This will show every face that is captured by the AI system, and additionally, if Face Recognition is activated, compare it to faces in the database and show comparison results (with accuracy %).

  • Page 25: Motion Detection

    6.3 Motion Detection NOTE: Before enabling motion detection, ensure that you’ve configured MD & Alarm recording schedules (refer to to 3.1.7 Configuring Recording Schedules). 6.3.1 Enabling Motion Detection 1. From the Main Menu, select Alarm. 2. Select the Video Detection tab and then the Motion Detect Tab. 3.
  • Page 26 6.4 Tripwire & IVS Setup NOTE: Before enabling Tripwire or another IVS feature, ensure that you have configured IVS recording schedules (refer to 3.1.7 Configuring Recording Schedules). 6.4.1 Tripwire Setup 1. From the Main Menu, select AI -> Parameters -> Smart Plan. 2.
  • Page 27 7. AI Face Detection 7.1 Face Detection & Recognition 7.1.1 Enabling Face Detection by Device 1. From the Main Menu, select AI -> Parameters -> Face Detection. Select the channel you want to set up face detection for. 2. Select the Enable button. 3.
  • Page 28 7.2 Face Detection & Recognition (cont.) Used in conjunction with Face Detection, Face Recognition can detect people that have been added to a “Face Library”, and trigger events off this. Generally, this function is used to trigger an action on the recorder when a person in a pre- determined face list is seen.
  • Page 29 7.3 Adding Faces to the Face Library 7.3.1 Method 1 - Add from a Captured Face Detection 1. Ensure AI Preview mode is configured as per section 3.1 2. Once a face appears in the list you would like to add to the Face Library, double click on it, and select Add to Human Face Database.
  • Page 30 7.4 AI Trigger Actions The options below the enable button on the Parameters tab configure the actions taken after an event has been triggered such as face detection, or tripwire. 1. Period - Sets the times of day that the event will trigger (always on by default). 2.

  • Page 31: Troubleshooting

    8. Troubleshooting This concludes the Quick Start Guide covering the basic functionality of your surveillance system. Should you encounter any difficulties with your setting up and using your system, please first refer to the tables below. Area Menu Navigation Guide Ref. NVR Security Setup Main Menu ->...
  • Page 32 All products, designs and software may be subject to change without prior written notice. Information, layout and graphics presented in this guide are the property of their respective owners. www.c5k.info for more information.