SkyBitz SMARTank ST90 User Manual

SkyBitz SMARTank ST90 User Manual

Wireless remote tank monitor host and client configuration

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ST90 "Powered By SMARTank"
Wireless Remote Tank Monitor
HOST AND CLIENT CONFIGURATION
Document Revision 1.1
Document No. 910-00020
April 2018

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Summary of Contents for SkyBitz SMARTank ST90

  • Page 1 ST90 “Powered By SMARTank” Wireless Remote Tank Monitor HOST AND CLIENT CONFIGURATION Document Revision 1.1 Document No. 910-00020 April 2018...
  • Page 2: Table Of Contents

    Table of Contents Revision History ............................. iv Compliance ............................. v FCC Statement ..................Error! Bookmark not defined. IC Statement ..................Error! Bookmark not defined. WARNING! ............................v ST90 Introduction ........................... 1 Overview ............................1 For Your Safety ........................... 1 ST90 Specifications ..........................1 Performance Specifications .......................
  • Page 3 Battery Replacement ........................14...
  • Page 4: Revision History

    No part of this document may be copied, reproduced, or translated without the prior written consent of SkyBitz Inc. No part of this document may be stored or transmitted in any electronic form without the prior written consent of SkyBitz Inc.
  • Page 5: Compliance

    (2) l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. Changes or modifications made to this equipment not expressly approved by SkyBitz may void the FCC authorization to operate this equipment. WARNING! For Your Safety: ...
  • Page 7: St90 Introduction

    Host unit may communicate with several Clients. The advantage is that only one Cellular radio can perform all communications with the SkyBitz Data Center for itself and its Clients, thus simplifying installation and maintenance. Contact SkyBitz Tank Monitoring sales for more information.
  • Page 8: Cellular Specifications

    Environment Storage Temperature Range -40˚F to 185˚F (-40˚C to 85˚C) Operating Temperature Range -4˚F to 104˚F (-20˚C to 40˚C) Cellular Specifications Type 3G and 4G...
  • Page 9: Theory Of Operation

    Theory of Operation Figure 1...
  • Page 10: Transfer Of Data

    To access the data provided by the ST90 unit, a current monitoring service agreement with SkyBitz is required. For assistance with accessing the SMARTank website, contact SkyBitz Customer Support at 888-826-5546 or go to http://www.skybitz.com/tank-monitoring...
  • Page 11: Initial Inspection

    When you receive the ST90 unit, thoroughly inspect it for any damage which may have occurred during shipping. If there is any damage to the ST90, contact SkyBitz Tank Monitoring Customer Support at 888-826-5546 (option 3) as soon as possible or email TelemetrySupport@telular.com.
  • Page 12: Installation Of The St90

     From an area known to be free of hazardous material, call SkyBitz Tank Monitoring Customer Support or access the SMARTank web portal to verify the tank level and that the initialization process has successfully completed. Have all applicable tank parameters and desired call data so that Customer Support can verify the website is setup properly.
  • Page 13  When all tank parameters have been verified and the level is correct you may close the lid and tighten the two Philips screws securely. This is required to ensure the unit is weather tight. Water or other contaminants entering the enclosure will damage the unit and void the Warranty!
  • Page 14: Accessing The Smartank Website

    To view your data on the web you must first have a Username and Password. A Username and Password will be provided to you or to your representative when the service agreement with SkyBitz Tank Monitoring is finalized. If you have forgotten your Username or Password or need a new one, please contact the SkyBitz Tank Monitoring Customer Service at 1-888-826-5546.
  • Page 15: Scheduled Callouts

    The tank’s default setting is a single Callout per day between 12:00 AM and 12:59 AM. This setting is automatically active upon installation without any further programming of the Call Settings on the tank Setup tab. Scheduled Callouts There are 4 specific parameters for the scheduled Callouts that need to be programmed as indicated below: Start Time allows the selection of a specific time, within a 1 hour window, in which the tank will call out the first time during that 24-hour period.
  • Page 16: Affectivity Of Callout Setting Changes Or Programming

    “Updated” state. A user with “Diagnostic” privileges can view the device state from the Tank Details page under the diagnostic panel. A device is considered updated when Transmit Sequence count is equal to the Acknowledged Sequence count. Call SkyBitz Tank Monitoring Customer Support at 888-826-5546 for more information.
  • Page 17: Normal Operation

    Normal Operation After communication has been established, and the tank information has been given to the SMARTank Data Center, the ST90 will continue to transmit data based upon the number of scheduled calls. This tank data can be accessed thru the Internet. Refer to the next chapter of this manual for information on accessing the data.
  • Page 18: Servicing And Troubleshooting

    Failed Transmission Error: The data transmission failed. Insert a new battery pack into the unit and re-try a data transmission. If this problem continues, contact SkyBitz Tank Monitoring Customer Service. Poll Failure: Indicates the ST90 will retry data acquisition from level gauge...
  • Page 19: Client Operation

    Client Operation Number of Green Flashes Error Code Description Communication Error: Communication with the Host has failed.
  • Page 20 Figure 2. ST90 Major Components (Host) Battery Replacement WARNING! Replace the battery pack with Telular part number 394-00010 only. Use of any other battery type may present a risk of fire. Figure 3. Battery Pack, PN #394-00010 Troubleshooting Nothing happens when the Start switch is pressed. ...
  • Page 21  Verify the Serial Number of the unit on the website. The level reading is incorrect.  Normally, all of the sensor parameters are set up by your SkyBitz Tank Monitoring account representative when the tank is initially configured. On rare occasions, the information may not be correctly entered.
  • Page 22 3) Place the unit with the service card in the original container and ship it prepaid to the address on the service card. Replacement Parts There are no field serviceable replacement parts within the ST90 other than the battery.
  • Page 23 Terms and Conditions of Service This section explains the relationship between the user of this equipment and SkyBitz Inc. It explains our respective legal rights concerning all aspects of our relationship, including:  Billing and extra charges  Starting and ending service ...
  • Page 24 SkyBitz shall not be liable for any damages or loss arising from the use of the data from this equipment or the SkyBitz.com website.

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