winchestersafes.com
WARRANTY CLAIMS
Please note that the Warranty specifically does not cover the loss or damage to the
contents of the safe, under any circumstance . We highly recommend that you purchase
insurance coverage for the contents of your safe .
WARRANTY REPAIRS
Any Warranty repairs to your safe must be made with the authorization of one of our
Customer Service Representatives . You may reach them Monday through Friday from
7:00am to 5:00pm, Central Time at 877-948-6723 . Without exception, if you have
work performed on your safe without prior authorization, the payment for the work
performed will be the sole responsibility of the safe Owner .
LIMITED LIFETIME WARRANTY
REGISTER YOUR SAFE FOR WARRANTY AT WINCHESTERSAFES.COM
This safe made by Granite Security Products, Inc . (GSP) comes with a limited lifetime
warranty, beginning on the purchase date against defects in materials and workmanship
as well as damage from a burglary attack or fire . The lock is warranted against defects in
materials and workmanship for a period of two (2) year from the purchase date . Proof
of purchase is required to obtain service. An extended nine (9) year warranty for
the lock may be purchased for a fee of $75 . 0 0 .
This warranty also provides a free replacement safe if the safe is damaged in a burglary
attack or fire . Free replacement claims must be made in writing along with a timely
police or fire department report . Photos of the damaged safe must accompany the
replacement claim . There are specific steps to follow when submitting a claim for
replacement . Please call Customer Service or visit winchestersafes . c om/warranty for
specific instruction .
GSP may, at its discretion, open or repair the damaged safe on location, provided it is
located within 100 miles of a skilled safe technician . If the safe is damaged to the extent
that it cannot be opened by normal means, then GSP will have the safe opened by a
skilled safe technician to retrieve the owner' s belongings . The maximum expense to
repair or open a safe is limited to $300 . 0 0 USD . If the safe is to be replaced, a comparable,
current production model will be shipped freight prepaid curb side delivery to the
PAGE 17
(CONTINUED)
Owner's Manual