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Related Manuals for PRG SmartXcan
Summary of Contents for PRG SmartXcan
- Page 1 VERSION 0.4 WWW.PRG.COM PRG SmartXcan USER MANUAL - PRELIMINARY...
- Page 2 All other brand names which may be mentioned in this manual are trademarks or registered trademarks of their respective companies. This manual is for informational use only and is subject to change without notice. Please check www.prg.com for the latest version.
- Page 3 No naked flame sources should be placed on the apparatus. Apparatus not for use in tropical climates. The apparatus shall not be exposed to dripping or splashing. No objects filled with liquids, such as vases, shall be placed on the apparatus. PRG SMARTXCAN USER MANUAL...
- Page 4 Never unplug the equipment by pulling on the power cord. Always grip the plug firmly and pull it straight out from the outlet. Do not use a cord that shows cracks or damage along its length or at either end. Replacement cords may be ordered from PRG. Consignes de Sécurité Importantes Lisez ces instructions.
- Page 5 N'utilisez pas de cordon présentant des fissures ou des dommages sur toute sa longueur ou à l'une ou l'autre extrémité. Des cordons de rechange peuvent être commandés auprès de PRG. PRG SMARTXCAN USER MANUAL...
- Page 6 A medical examination is always necessary to determine a subject’s exact temperature. The PRG SmartXcan is NOT a product intended for use in the diagnosis of disease or other conditions or in the cure, mitigation, treatment, or prevention of disease; the device is not covered under section 201(h) of the FD&C Act (21 U.S.C.
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Page 7: Table Of Contents
Securing Device ..............................26 Connecting Power ..............................27 Battery Charging ..............................28 Operating Modes..............................29 Web Interface ................................. 30 Accessing SmartXcan Web Interface ......................30 Kiosk Interface ..............................30 Logging into SmartXcan Configuration Interface..................... 31 Checking Firmware Version ..........................32 Configuration Set Temperature Unit of Measure........................... - Page 8 Dashboard Page ..............................50 Dashboard - TI Sensor ............................ 51 Dashboard - Event Logbook ........................... 51 Sensors Page................................. 52 Sensors - SmartXcan ............................52 Sensors - MultiSensor ............................. 52 Users Page................................53 Configuration Page ..............................53 Configuration - General ........................... 53 Configuration - Network ..........................
- Page 9 Battery, 270Wh ..............................69 Shape Battery Charger ............................ 69 Dimensions and Weights............................70 PRG SmartXcan Mobile Pedestal ........................70 PRG SmartXcan - Mobile Pedestal Single Case ..................... 71 PRG SmartXcan - Mobile Pedestal DUO Case ....................72 PRG SMARTXCAN USER MANUAL...
- Page 10 Notes PRG SMARTXCAN USER MANUAL...
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Page 11: Introduction
This manual provides necessary information regarding product safety, installation, and operation for the following PRG equipment: PRG SmartXcan Familiarizing yourself with this information will help you get the most out of your PRG product. Additional Documentation + PRG SmartXcan Quick Start Guide Customer Service For technical assistance, contact the PRG International Service Center or contact your nearest PRG office. -
Page 12: Description
DESCRIPTION Overview The PRG SmartXcan is a contact-less thermal scanner to provide precise and rapid temperature scanning. Thermal scanners can provide an additional layer of protection for customers, employees, students, and audience members. PRG’s touch-free thermal scanner can provide nearly instantaneous feedback to an individual as they enter a facility about their potential fever from infection. -
Page 13: Sample Configuration
Sample Configuration Standalone The following illustration shows a typical PRG SmartXcan configuration run in standalone mode. Measurement below temperature threshold (OK) Measurement OK: Local Security Allows Entry Measurement above temperature threshold (NOT OK) Measurement NOT OK: Local Security Denies Entry,... -
Page 14: Networked
Networked The following illustration shows a typical PRG SmartXcan configuration when connected to a computer. Measurement below temperature threshold (OK) Measurement OK: Isolated Security Allows Entry SmartXcan Web Interface Measurement above temperature threshold (NOT OK) Measurement NOT OK: Isolated Security Denies Entry,... -
Page 15: Smartxcan Mobile Pedestal
Quick Start Guide Figure 5: Included Items Included Items List Item PRG Part Number Ecode SmartXcan Measurement Unit AAE-8305 PRG SmartXcan Mobile Pedestal w/Rolling Base AAE-8301 U13H1- Battery Access Door Key (x2) AAE-8313 U13HW- Quick Start Guide AAE-8312 PRG SMARTXCAN USER MANUAL... -
Page 16: Included Accessories
Included Accessories The following illustration shows included accessories for the PRG SmartXcan. Power Cable (IEC C13 to Edison-m) Battery 98Wh 14.8V Travel Battery Charger Figure 6: Accessories Accessories Items List Item PRG Part Number Ecode Power Cable (Edison-m to C13) -
Page 17: Optional Accessories
Optional Accessories The following illustration shows optional accessories for the PRG SmartXcan. Battery 270Wh 14.8V Battery Charger (Duo) Battery Charger (Quad) Remote Indicator Light* Figure 7: Accessories Accessories Items List Item PRG Part Number Ecode Battery 270Wh 14.8V DUO Battery Charger... -
Page 18: Components
RED. Acceptable temperature ranges are configured to CDC standards from the factory; the user may customize these temperature ranges from the SmartXcan Web Interface. The duration of the indicator lights can be adjusted as well as one or both lights can be disabled. -
Page 19: Mobile Pedestal Rear
Figure 10: SmartXcan Mobile- Rear Components Handle Handle for easy movement of the mobile pedestal. Battery Compartment Door Keyed compartment for the optional battery. Lock Lock for the battery compartment. Two keys are provided and duplicates can be ordered from PRG. PRG SMARTXCAN USER MANUAL... -
Page 20: Rear Detail
Battery Compartment Door Keyed compartment for the optional battery. Calibration Sticker Date of the last annual calibration of the SmartXcan Temperature Reader. Battery Base Plate The optional battery would be installed onto the V-Mount type Battery Base Plate. On/Off Switch Rocker switch to enable or disable power to the SmartXcan. -
Page 21: Port Detail
10/100 Network Figure 12: SmartXcan Mobile- Port Details ON/OFF Switch Rocker switch to enable or disable power to the SmartXcan. etherCON - Accessories Only NON-Network port used for Accessories Only. Should not be connected to computer or network devices. 1.5V runs along pins _ and _. -
Page 22: Battery Compartment Detail
Battery Compartment Detail Battery Base Plate Battery Release Button Battery Figure 13: SmartXcan Mobile- Battery Plate Details Battery Base Plate Accepts V-Mount batteries that supply a nominal 14.8 VDC power. Battery Release Button Push and holding the battery release button allows for the battery to be lifted away from the base plate. -
Page 23: Battery Detail
One LED bar indicates a low charge. Charge Level Indicator Button Used to activate the Charge Level Indicator. The battery power status may be checked while the battery is plugged into the charger or the SmartXcan unit. PRG SMARTXCAN USER MANUAL... -
Page 24: Temperature Scanner Unit Detail
LED Temperature Indicator Scale By default, the acceptable temperature ranges are shown below in Figure 16. The temperature ranges can be changed from the SmartXcan web interface. Note: The CDC states a fever to be any temperature of 100.4°F or above. - Page 25 The advantage of the SmartXcan measurement is the high precision due to a wide variety of sensors, i.e. the system ensures that the conditions regarding distance and position of the object to be measured (face) are almost always the same and compensates certain parameters dynamically.
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Page 26: Installation
Securing Device The SmartXcan unit must be secured to ensure it will remain upright. Figure 17: Securing Base with Fasteners Secure unit with two fasteners (Ø1/4” max). Each shall have a minimum tensile capacity of 200 lbf. -
Page 27: Connecting Power
AC Power Once the SmartXcan unit is placed in an environmentally appropriate location, connect the unit to a grounded AC power source of 100-240V 50/60Hz. Note: The battery does not charge when the SmartXcan is connected to AC power. -
Page 28: Battery Charging
Step 7. When the indicator light turns green the charging is completely finished. Step 8. Turn off the charger. Step 9. Remove the battery by depressing the latch on the side of the battery charging base and sliding the battery upwards off the base. PRG SMARTXCAN USER MANUAL... -
Page 29: Operating Modes
IP address from the DHCP server. WARNING: If the SmartXcan is connected to a network, it is recommended that it be placed on its own VLAN. Care should be taken to provide segregation, security, and isolation from other networking devices and the internet. -
Page 30: Web Interface
Web Interface The SmartXcan utilizes a built-in web server to view the active scanner as well as to manage the device and its settings. The device's web server can be accessed and configured via a web browser on a computer connected to the device's network port. -
Page 31: Logging Into Smartxcan Configuration Interface
64. If the device is plugged into a network with a DHCP server, the address may have to be discovered by the user’s IT department. Tabs Pages Save “Floppy Disk” Button Figure 19: SmartXcan Web Interface Components PRG SMARTXCAN USER MANUAL... -
Page 32: Checking Firmware Version
While logged in, click the “System” button to navigate to the System page. The device's current firmware version can be found on the “Help” tab. The current version may vary from the version shown above. The most up to date firmware can be found at prg.software/SmartXcan. See "Updating SmartXcan Firmware" on page 62 for updating instructions. -
Page 33: Configuration
CONFIGURATION Set Time/Date It is important to have an accurate Time and Date setting on the SmartXcan device. Each measurement is logged and can provide valuable data later. See "Privacy" on page Step 1. On SmartXcan web interface, navigate to the Configuration page. -
Page 34: Set Temperature Unit Of Measure
The device's unit of measure for temperature defaults to Fahrenheit. This can be changed to Celsius within the Configuration page on the General tab. Step 1. On SmartXcan web interface, navigate to the Configuration page. Step 2. Click the arrow within “Temperature Unit” to select the desired unit of measure Step 3. -
Page 35: Change Network Settings
Note: Altering network settings may inhibit communication with the SmartXcan device. Step 1. Navigate to the Configuration Page within the SmartXcan web interface. Step 2. Once the network settings are set as desired, click the top right floppy disk to save the settings. -
Page 36: Change User Name & Password
Change User Name & Password It is highly recommended to change the Login User Name and Password when connecting the SmartXcan device to a network. Figure 23: Users Main Page Step 1. To edit or create additional login credentials, navigate to the User page within the SmartXcan web interface. -
Page 37: Change Warmup Behavior
Change Warmup Behavior By default, the SmartXcan will allow temperature measurements while the warmup (acclimation) period is still in progress. In typical conditions, the warmup period will take 15 minutes. The warmup period is critical for the device to neutralize itself to environmental conditions and inaccurate readings can occur if not completed. -
Page 38: Enable Tamper Protection
Low: Detects proper head position for measurement to be taken High: Proper head position and eye recognition. Step 1. Navigate to the Sensors page within the SmartXcan web interface. On the SmartXcan tab, find the Security section of the page. -
Page 39: Change Acceptable Temperature Ranges
Change Acceptable Temperature Ranges The acceptable temperature ranges of the SmartXcan device can be configured based on the user's preference. The default ranges can be found at Figure 16 on page 24. Figure 28: Sensors Page SmartXcan Tab There is a Normal minimum temperature and three Raised levels. The multiple raised levels can be helpful to determine high-risk subjects. -
Page 40: Change The Body Core Temperature Correction
The body core temperature correction value is the value which is added to the measured skin surface temperature to determine the body core temperature. By default, this is set to zero. Step 1. Navigate to the Sensors page within the SmartXcan web interface. On the SmartXcan tab, scroll down to the Body Temperature section. -
Page 41: Change The Dynamic Temperature Correction (Dtc) Level
Change the Dynamic Temperature Correction (DTC) level The SmartXcan device is equipped with a temperature correction feature which enables the software to correct the measured temperature to the actual body core temperature. This is typically only required when subjects have previously been in lower temperatures compared to the environment of the SmartXcan. -
Page 42: Change Audible Signals
Change Audible Signals The SmartXcan device can play an audible signal to indicate a negative (RED) temperature measurement. The alarm can be set to a continuous or pulsating signal with a custom duration.By default, this is set to Pulsating. Step 1. Navigate to the Sensors page within the SmartXcan web interface. -
Page 43: Adjust Pedestal Led Light Settings
Adjust Pedestal LED Light Settings The SmartXcan Mobile Pedestal LED Indicator by default will illuminate Green after a normal body temperature scan or illuminate Red after a raised body temperature scan. The LED Indicator will be illuminated for one (1) second. -
Page 44: Adjust Multisensor Alarm Settings
Adjust MultiSensor Alarm Settings The various sensors on the SmartXcan device can be set to alarm if they are outside an acceptable range. This is helpful when moving the unit to multiple locations or if the operator may not be conscious of the environmental conditions. -
Page 45: Set Temperature Scanning Record Keeping
Configure SD Card below. Step 1. Navigate to the Sensors page within the SmartXcan web interface. On the SmartXcan tab, scroll down to the Privacy section. Step 2. Once the desired settings are made, click the top right floppy disk to save the settings. - Page 46 Step 2. Insert a Micro SD Card into the base of the unit beside the network connection Figure 35: Temperature Scanner Rear Ports Step 3. Navigate to the System page within the SmartXcan web interface. On the SD-Card tab, click “Format SD- Card”.
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Page 47: Import/Export Configuration
Step 4. To import, press the “Choose the configuration file” button and select the desired configuration file from your computer. Step 5. Once selected, press the “Import configuration” button. Note: Connectivity to the SmartXcan web interface can be affected depending on the configuration import settings. Figure 38: Import/Export Configuration External Connections/Webhooks For information please visit the Kentix website at https://docs.kentix.com/display/API/Webhooks... -
Page 48: Operation
The following will explain the steps for manual temperature screening. Important Notes for Testing Subjects Subjects must acclimate within the SmartXcan environment if coming in from cool environment such as cold storage/ice floor. Hot environments only affect temperature scanning if the subject’s face is sweaty. -
Page 49: Software Testing Process
Running the SmartXcan web browser can assist in validating the results of a temperature reading. Step 1. Enter the IP address of the SmartXcan device. By default, the IP address is 192.168.100.223 Step 2. The subject should approach the testing device. -
Page 50: Software Windows
Figure 41: Kiosk Page Dashboard Page The Dashboard page is the landing window upon logging into the SmartXcan web interface. Critical information such as the System State, Sensor Information, Sensor Alarms, and measurement history can be found within the Dashboard page. -
Page 51: Dashboard - Ti Sensor
Dashboard - TI Sensor The TI Sensor tab reveals a live Thermal graphic from the SmartXcan sensor. Figure 43: TI Sensor Tab Dashboard - Event Logbook The Event Logbook tab reveals the full record of scanning history. Figure 44: Event Logbook Tab... -
Page 52: Sensors Page
Figure 45: Sensors Configuration Tab Sensors - MultiSensor The MultiSensor tab allows for sensor alarm values to be set in addition to settings for the indicator light. Figure 46: MultiSensor Configuration Tab PRG SMARTXCAN USER MANUAL... -
Page 53: Users Page
Users Page The Users page is to manage, add, and edit user accounts for the SmartXcan web interface. Figure 47: Users Page Configuration Page Configuration - General The Configuration page is where the unit's main configuration is found. Important configuration options such as temperature unit, time/date, network, and external connections can be found here. -
Page 54: Configuration - Network
Configuration - Network The Network tab allows for network configuration of the SmartXcan device. Figure 49: Configuration Network Tab Configuration - Email Figure 50: Configuration Email Tab PRG SMARTXCAN USER MANUAL... -
Page 55: Configuration - Snmp
Configuration - SNMP Figure 51: Configuration SNMP Tab Configuration - Network Camera Figure 52: Configuration Network Camera Tab PRG SMARTXCAN USER MANUAL... -
Page 56: Configuration - Webhooks
Configuration - Webhooks Figure 53: Configuration Webhooks Tab Configuration - LDAP Figure 54: Configuration LDAP Tab PRG SMARTXCAN USER MANUAL... -
Page 57: Configuration - Automatic Backup
Configuration - Automatic Backup Figure 55: Configuration Automatic Backup Tab System Page System - Logbook Figure 56: System Logbook Tab PRG SMARTXCAN USER MANUAL... -
Page 58: System - System Settings
System - System Settings Figure 57: System Settings Tab System - Certificate Figure 58: System Certificate Tab PRG SMARTXCAN USER MANUAL... -
Page 59: System - Sd Card
System - SD Card Figure 59: System SD Card Tab System - User Import/Export Figure 60: System User Import/Export Tab PRG SMARTXCAN USER MANUAL... -
Page 60: System - Language Management
System - Language Management Figure 61: System Language Management Tab System - Device Information Figure 62: System Device Information Tab PRG SMARTXCAN USER MANUAL... -
Page 61: System - Help
System - Help Figure 63: System Help Tab Docs The Docs page provides links to Kentix documentation. PRG produced documentation can always be found at prg.pub/SmartXcan PRG SMARTXCAN USER MANUAL... -
Page 62: Firmware Update
Step 3. Connect a computer to the SmartXcan via an ethernet cable. Step 4. Ensure the computer is on the same Subnet as the SmartXcan. If the SmartXcan is using it's default IP address, you can set the computer IP to 192.168.100.101 and Subnet Mask of 255.255.255.0. -
Page 63: Troubleshooting
Device is on a DHCP network and received an IP address. page 64 Disconnect from network and reset the SmartXcan to factory defaults. Cannot Connect to SmartXcan Computer IP settings incorrect. Ping the SmartXcan IP address to page 30 Web Interface ensure connectivity. Disable Firewall Disable WiFi and any other network connections of the computer. -
Page 64: Reset Device To Factory Default
Step 5. After approx. 60 seconds the device can be reached via the default settings Figure 65: Temperature Scanner Rear View Load Factory Default Configuration The PRG Factory Default configuration for the SmartXcan can be found at http://prg.software/SmartXcan_Config. See "Updating SmartXcan Firmware" on page 62 for information on the upload process. -
Page 65: Cleaning
The SmartXcan is calibrated on an annual basis. A calibration sticker should be found inside the battery compartment of the mobile pedestal or the back of the SmartXcan device. If the calibration sticker is missing or damaged, contact your PRG representative so the calibration date can be reviewed. -
Page 66: Packing Equipment Into Roadcase
Packing Equipment Into Roadcase Roadcase design pending. Contact SmartXcanSupport@prg.com with any questions. PRG SMARTXCAN USER MANUAL... -
Page 67: Storage
For long-term storage ensure the battery is removed. Transportation Storage If the SmartXcan device is transported in extreme temperatures, the unit should sit in an acceptable environment for 4-24 hours, depending the severity. The unit's temperature should be approximately the same as the surrounding area. -
Page 68: Specifications
POST or GET methods Monitoring, notifications, and alerts via SNMP and SMTP Integrated webserver with onboard management and configuration Figure 67: PRG SmartXcan Mobile Pedestal Integration with Kentix AlarmPro software Maximum Altitude: Normal 2000m Overvoltage Category: Normal II... -
Page 69: Battery, 98Wh
Shape Battery Charger Dual Charger: Shape Full Play 2PWC - Compatible with 98Wh Batteries Power Requirements: Input 92-242VAC, 47-63Hz, 3.8A Quad Charger: Shape Full Play 4CHA - Compatible with 98Wh Batteries Power Requirements: Input 92-242VAC, 47-63Hz, 3.8A PRG SMARTXCAN USER MANUAL... -
Page 70: Dimensions And Weights
Dimensions and Weights PRG SmartXcan Mobile Pedestal WEIGHT: 69 lbs (31.3 kg) 1'-6" FRONT RIGHT Figure 68: SmartXcan Dimension Detail PRG SMARTXCAN USER MANUAL... -
Page 71: Prg Smartxcan - Mobile Pedestal Single Case
PRG SmartXcan - Mobile Pedestal Single Case 2’-0” L x 2’-0” W x 5’-6 ½” H LOADED WEIGHT: 203 lbs (92.08 kg) EMPTY WEIGHT: 134lbs (60.78 kg) Figure 69: PRG SmartXcan Mobile Pedestal Single Roadcase Dimensions PRG SMARTXCAN USER MANUAL... -
Page 72: Prg Smartxcan - Mobile Pedestal Duo Case
PRG SmartXcan - Mobile Pedestal DUO Case 3’-9” L x 2’-0” W x 5’-6 ½” H LOADED WEIGHT: 348 lbs (140.16 kg) EMPTY WEIGHT: 210 lbs (95.25 kg) Figure 70: PRG SmartXcan Mobile Pedestal DUO Roadcase Dimensions PRG SMARTXCAN USER MANUAL... - Page 73 Notes PRG SMARTXCAN USER MANUAL...
- Page 74 Notes PRG SMARTXCAN USER MANUAL...
- Page 75 PRG SmartXcan User Manual Version as of: 27 July 2020 PRG part number: AAE-8311...
- Page 76 Production Resource Group, L.L.C. Dallas Office 3110 Roy Orr Blvd Suite 200 Grand Prairie, TX 75050 USA www.prg.com...
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