Avid Technology VideoRAID ST Replacement Instructions

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VideoRAID

Chassis Replacement Instructions

This document provides the instructions for replacing the Avid VideoRAID ST chassis. The

process requires you to remove your SATA hard disk drives from your current chassis and

re-install them in the new chassis. Even if you are not currently experiencing any problem

Avid encourages you to replace the chassis at your earliest convenience to avoid a potential

problem affecting your data or performance.

You need to return your original VideoRAID ST chassis to Avid using the packaging that

came with the replacement chassis. Specific return instructions are included with your

replacement chassis, and will vary by location.

Avid learned of a SAS connector tolerance issue with all VideoRAID ST systems shipped

prior to September 5, 2008. The problem is sporadic and potentially significant, as it impacts

connectivity between the hard disk drives and the SAS cables they connect with, in the

VideoRAID ST. Therefore, Avid has provided you with this warranty exchange of the

VideoRAID ST chassis.

Units That Have Not Been Opened

If your VideoRAID ST has never been set up, remove the chassis from the box (the drives

ship uninstalled) and put the replacement chassis in its place. Return the original chassis to

Avid. When you are ready to setup the VideoRAID ST follow the standard instructions

include in the Avid VideoRAID ST Setup and User's Guide.

Table of Contents

Do you have a question about the VideoRAID ST and is the answer not in the manual?

Page 1 VideoRAID ST chassis. Units That Have Not Been Opened If your VideoRAID ST has never been set up, remove the chassis from the box (the drives ship uninstalled) and put the replacement chassis in its place. Return the original chassis to Avid.
Page 2 When replacing drives in the Avid VideoRAID ST chassis, the positioning of the 5 individual drives is allowed to change. However, drives sets cannot be mixed between VideoRAID ST chassis. Each drive set of 5, must stay as a complete 5-drive set when moved from one chassis to another.
Page 3 14. Plug the power cord into the power connector on the rear of the Avid VideoRAID ST. 15. Power on your Avid VideoRAID ST and wait till all the blue LEDs on the drives are lit in a steady blue state (typically about 30 seconds).