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Table of Contents
Related Manuals for True & Tidy STM-500
Summary of Contents for True & Tidy STM-500
- Page 1 HEAVY DUTY STEAM MOP STM-500 USE & CARE MANUAL www.trueandtidy.com...
- Page 2 TRUE & TIDY One Year Limited Warranty True & Tidy products are warranted for 1 year from the date of purchase if the appliance is defective in materials or workmanship. True & Tidy will repair or replace (at our option) your unit during this period.
- Page 3 IMPORTANT SAFEGUARDS At True & Tidy, safe performance is our top priority with any consumer product, so that you can use and trust our products confidently. Please use and operate product with due care and attention placed on the following operating instructions and precautions. Carefully read all instructions before operating the steam mop for the first time.
- Page 4 5 Steam Control Knob 6 Water Tank Release Button 7 Water Tank 8 Water Tank Cap 9 Water Filter 10 Power cord 11 Steam Head Joint Model: STM-500 Water Tank Capacity: 450 ml Steam Ready Time: 30 seconds Input Voltage: 120v Output Power:...
- Page 5 ASSEMBLY INSTRUCTIONS 1. Attach the Handle to the Handle Bar: Press down on the circle release button located on the bottom of the handle and slide the handle in to the handle bar until the release button locks into place. 2.
- Page 6 USING YOUR STEAM MOP FILLING THE WATER TANK 3. Fill the water tank with 1. Remove the 2. Open the water water. Screw the water cap Water Tank tank by unscrewing back on and insert water tank the water tank cap. in to the body of the steam Press down on mop.
- Page 7 CARE & CLEANING IMPORTANT A llow the steamer to fully cool down before ： performing any care & cleaning STORING YOUR STEAM MOP After each use, once the steam mop is cooled down, empty the water tank and clean the external surface of the steam mop with a damp cloth.
- Page 8 CARE & CLEANING IMPORTANT A llow the steamer to fully cool down before performing ： any care, cleaning & troubleshooting DESCALING INSTRUCTIONS Prepare a solution of 1/3 white distilled vinegar and 2/3 tap water and add to the water tank. Plug in the cord and turn on the steam mop.
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Questions and answers
how to get it to start, all lights glowing, water in, just humming, no action
If the True & Tidy STM-500 is humming with all lights on but not functioning, the issue could be due to one or more of the following:
1. Water Tank Not Seated Properly: The unit may not operate if the water tank is not correctly placed. Check and reseat the tank.
2. Mineral Buildup: Hard water deposits can block steam flow. Descale the steam system using a vinegar and water solution.
3. Internal Blockage: A clogged steam nozzle or hose may cause humming without steam output. Clean the nozzle and hose.
4. Pump Malfunction: The humming could indicate the pump is running but unable to draw or push water, possibly due to air lock or mechanical failure.
5. Electrical Fault: Internal electrical components may be malfunctioning despite power reaching the unit. This may require professional repair.
6. Overheating Protection: If the unit overheated previously, it might be in a protective shutdown mode. Allow it to cool and reset.
Check each of these areas to diagnose and potentially resolve the issue.
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