TABLE OF CONTENTS This manual may contain images or content that may be different from the model you purchased. This manual is subject to revision by the manufacturer. SAFETY INSTRUCTIONS ......... 4 READ ALL INSTRUCTIONS BEFORE USE......4 WARNING................4 CAUTION ................10 CARING FOR THE ENVIRONMENT........12 INSTALLATION ..........
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Air Filter................34 TROUBLESHOOTING ........36 Before Calling for Service ..........36...
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
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SAFETY INSTRUCTIONS appliance. Cleaning and user maintenance shall not be made by children without supervision. • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
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SAFETY INSTRUCTIONS • Keep ventilation openings, in the appliance enclosure or in the built- in structure, clear of obstruction. • Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance. • Do not tilt the appliance to pull or push it when transporting. •...
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SAFETY INSTRUCTIONS • Refrigerant leaking out of the pipes could ignite or cause an explosion. • The amount of refrigerant in your particular appliance is shown on the identification plate inside the appliance. Installation • This appliance should only be transported by two or more people holding the appliance securely.
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SAFETY INSTRUCTIONS must be plugged into an appropriate outlet socket that is installed and grounded in accordance with all local codes and ordinances. • Never start up an appliance showing any signs of damage. If in doubt, consult your dealer. •...
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SAFETY INSTRUCTIONS • Do not apply excessive force or impact to the back cover of the appliance. • Be careful of nearby children when you open or close the appliance door. The door may bump the child and cause injury. •...
SAFETY INSTRUCTIONS • Do not put your hand in the open areas at the sides or back of the drawer when open. • Keep feet away from the bottom drawer when using the auto-open feature. • Turn off the appliance before cleaning the bottom drawer compartment.
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SAFETY INSTRUCTIONS • Do not store an excessive amount of water bottles or containers for side dishes on the door baskets. • Do not open or close the appliance door with excessive force. • If the hinge of the appliance door is damaged or operates improperly, stop using the appliance and contact an authorized service centre.
SAFETY INSTRUCTIONS CARING FOR THE ENVIRONMENT Disposal of Your Old Appliance • This crossed-out wheeled bin symbol indicates that waste electrical and electronic products (WEEE) should be disposed of separately from the municipal waste stream. • Old electrical products can contain hazardous substances so correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health.
INSTALLATION INSTALLATION Before Installation Ambient Temperature • The appliance is designed to operate within a Dimensions and Clearances limited range of ambient temperatures, depending on the climate zone. Too small of a distance from adjacent items may result in the degradation of freezing capability and •...
INSTALLATION Open the bottom drawer and remove the cover Pull the power plug out, insert and fix it into the from the appliance. power plug hook at the rear or on top of the appliance. Tape parts such as shelves and the door handle to prevent from falling off while moving the appliance.
OPERATION OPERATION Before Use the repair technician from the our information centre may have difficulty finding the problem. Notes for Operation • Users should keep in mind that frost can form if Suggestion for Energy Saving the door is not closed completely or if the humidity is high during the summer.
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OPERATION • Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food. • Refrigerated foods and other food items can be stored on top of the vegetable drawer. •...
OPERATION Product Features The appearance or components of the appliance may differ from model to model. Exterior Voice Assistant Device A voice assistant device is built into the door. InstaView Door The sleek tinted glass panel illuminates with two quick knocks, allowing you to see inside the easy access compartment without ever opening the door.
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OPERATION Interior Fresh Filter This reduces odours inside the wine compartment. Upper Zone Stores bottles of red wine. Storage Rack Stores wine bottles on their sides for best long-term storage. Zone Divider Helps maintain separate temperature zones. Lower Zone Stores bottles of white wine and champagne. Champagne Drawer Stores champagne bottles.
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OPERATION • To store frozen food, press the Freezer Drawer button for at least 1 second. CAUTION • Empty out both drawers before changing the mode from freezer to fridge or vice versa. • If the mode is changed while food is in the drawer, the food could spoil. Inner Container This is where fruits and vegetables are stored to help maintain freshness by adjusting the humidity controller.
OPERATION Control Panel The actual control panel may differ from model to model. Control Panel and Functions Voice Assistant Changes voice assistant settings. This button allows you to activate/deactivate the Voice Assistant. To use the voice assistant feature, the appliance must be connected to the LG ThinQ application. For more information on connecting the appliance, refer to the SMART FUNCTIONS.
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OPERATION • To lock the control panel buttons, press and hold the Lock button until the icon appears in the display and the function is activated. • To disable the function, press and hold the Lock button for approximately three seconds. Express Freeze This function can quickly freeze a large amount of ice or frozen foods.
OPERATION Automatic Opening Door • The displayed text may not be readable on some flooring materials, but this will not affect the performance of the automatic door opening Using the Automatic Opening function. Door • If flooring material is highly reflective (metal, glass tile), the motion sensor may malfunction When the automatic door opening function is and the automatic door opening function may...
OPERATION Storing Wine Storage Capacity The wine storage compartment of this product is CAUTION designed to store only wine, so it is not recommended for storing other liquor/beverages. • Do not overfill or pack items too tightly onto storage racks. Doing so may cause damage to the rack or personal injury if items are removed with excessive force.
OPERATION Storing Red Wine CAUTION The top shelf can hold up to 16 bottles. The • The storage racks are heavy. Always use two remaining shelves can hold up to 9 bottles each. hands when removing or assembling the racks to avoid product damage or personal injury.
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OPERATION Removing/Refitting White Wine Lift the drawer straight up and out of the frame. Rack To remove the rack, lift the rack and pull straight out. Keeping both levers pressed, lift the drawer To refit the rack, insert the rack into the frame support slightly and remove it from the rail.
OPERATION Auto-lift Device Angle the drawer into the frame and set it in place. Setting Auto Lift Press Auto Lift repeatedly to toggle between Off Sound On Sound Off Auto Drawer Opening Only. The setting is indicated by the icon in the display. •...
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OPERATION The auto-lift device is at the bottom of the NOTE drawer. Hold the inner edge of the device with both hands and pull it up. • When the auto-lift function is turned off in the control panel: - Standing in front of the appliance will not activate the light around the bottom pullout drawer button.
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OPERATION Fold the back of the cover down and push the Raise the back section of the folded cover and folded cover back slightly. rest it on the guide a at the rear of the drawer. Insert the supplied hole cover into the groove at the bottom of the drawer.
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OPERATION Lift the auto-lift device with both hands. Insert the hinges on the auto-lift device into the slots at the front of the drawer. Lower the device into place and move it back and forth to make sure it is engaged. Use both hands to refit the inner compartment in the drawer.
SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application Turn off the Mobile data or Cellular Data on your smartphone. This feature is only available on models with Wi-Fi. The LG ThinQ application allows you to communicate with the appliance using a smartphone.
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SMART FUNCTIONS Wireless LAN Module • If the firewall on your wireless router is enabled, disable the firewall or add an exception to it. Specifications • The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) Model PWFSA2...
SMART FUNCTIONS Setting up the Voice Assistant product. This offer is valid to anyone in receipt of this information. You must wake the voice assistant up before it can assist you. You can select 2 different ways to do this. Using the Voice Assistant Wake Zone + Wake Word mode This mode allows you to use either motion sensor...
SMART FUNCTIONS Using Audible Diagnosis to • The voice assistant control window automatically displays “Go ahead, I’m Diagnose Issues listening.” and enters the ready mode. Follow the instructions below to use the audible diagnosis method. Clearly issue your command. • Launch the LG ThinQ application and select the •...
MAINTENANCE MAINTENANCE Cleaning Cleaning the Interior • When removing a shelf or drawer from inside General Cleaning Tips the appliance, remove all stored foods from the shelf or drawer to prevent injury or damage to • When cleaning the inside or outside of the the appliance.
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MAINTENANCE • Make sure to insert the new filter with the “Back” label facing out. To reset the filter replacement period, press the Air Filter button on the control panel until the icon on the control panel turns off.
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TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service Cooling Symptoms Possible Cause & Solution There is no Is there a power interruption? refrigeration or • Check the power of other appliances. freezing. Check the power of other appliances. • Plug the power plug in the outlet properly. There is poor Is the fridge or freezer temperature set to its warmest setting? refrigeration or...
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TROUBLESHOOTING Condensation & Frost Symptoms Possible Cause & Solution There is condensation Did you store hot food without cooling it first? inside the appliance or • Cool the hot food first before putting it inside the fridge or freezer. on the bottom of the vegetable drawer Did you leave the appliance door open? cover.
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TROUBLESHOOTING Parts & Features Symptoms Possible Cause & Solution The appliance door is Is the appliance leaning forward? not closed tightly. • Adjust the front feet to raise the front side slightly. Were the shelves properly assembled? • Refit the shelves if needed. Did you close the door with excessive force? •...
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TROUBLESHOOTING Noises Symptoms Possible Cause & Solution The appliance is noisy Is the appliance installed on a weak floor or improperly levelled? and generates • Install the appliance on a solid and flat area. abnormal sounds. Does the rear of the appliance touch the wall? •...
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TROUBLESHOOTING Wi-Fi Symptoms Possible Cause & Solution Your home appliance The password for the Wi-Fi that you are trying to connect to is incorrect. and smartphone are • Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ.
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