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Does my Pro Tools system need to be connected to the Internet to use licenses?
No. Although you need an Internet connection in order to download licenses to an iLok, an iLok that contains downloaded
licenses can be used on any Pro Tools system regardless of whether it is connected to the Internet.
I have more than one iLok USB key. Is there a way to combine licenses onto a single iLok?
Licenses can be consolidated or transferred to other iLoks using the Transfer Licenses option on the iLok.com Web site.
Visit www.ilok.com for additional information on transferring iLok licenses.
Which USB port should I plug the iLok into?
The iLok should work in any available USB port on your system. This includes the ports on Apple USB keyboards. However,
some users have reported problems with their computer failing to recognize the iLok when installed in a keyboard port. If you
experience this problem, insert the iLok in one of the available USB ports on the CPU, or use a powered USB hub.
Can the iLok USB Smart Key be removed to insert the License Card during the authorization process?
No. Do not remove the iLok at any time during the authorization process. Once the authorization process is complete, the
License Card can be removed and used again if unused licenses remain on the License Card.
Can I register a password-protected iLok on iLok.com?
No. iLok USB Smart Keys that are password-protected are not recognized by iLok.com. You cannot register, identify, or update
an iLok at iLok.com if it is password-protected.
To register, identify, or update a password-protected iLok on iLok.com, you will need to remove the password protection from
the iLok. Digidesign does not support assigning or removing iLok passwords.
To remove password protection from an iLok, do one of the following:
Download, install, and launch the iLok Password Utility (Mac OS only) from iLok.com. Follow the instructions that come
with the utility to remove the password from your iLok.
Some iLok-protected applications, authorizer applications, and plug-ins have a hot key shortcut to bring up the iLok pass-
word dialog. Locate and launch a suitable application, and during launch, press Command+P+I to open the password dialog.
Enter the old password, then leave the new password blank to reset password protection on your iLok.
After registering or updating the iLok on iLok.com, you may then replace the password protection on the iLok, but you will
need to remove password protection again whenever you want to identify or update the iLok on iLok.com.
Document your password and make sure not to lose it. If you lose your password, you will need to return the iLok directly
to PACE Anti-Piracy using the RMA (Return Merchandise Authorization) Form, located in the Help tab on iLok.com. PACE
replacement policies are explained in detail on the iLok.com Web site.
iLok Usage Guide for Pro Tools 7.0 — 9/28/05
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