Consumer Cellular ALLY User Manual

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CONSUMER

CELLULAR

ALLY

USER GUIDE

Table of Contents

Summary of Contents for Consumer Cellular ALLY

Page 1 CONSUMER CELLULAR ALLY USER GUIDE...
Page 2 WELCOME Thank you for choosing the Consumer Cellular Ally. This user guide provides key information about your Ally, including Important Safety Information. Please review it carefully and keep it nearby for reference. If you have questions that are not addressed in the user guide, please call Consumer Cellular at (800) 686-4460.
Page 3: Table Of Contents
TABLE OF CONTENTS Welcome ............1 Terms of Use ..........37 About Your Ally ..........4 General Disclaimers ........38 What’s in the Box ......... 5 Disclaimer of Warranties and Limitation of Liability........41 Ally Overview ..........6 Indemnification ...........45 Charger Overview ........8 Ally Warranty ..........
Page 4: About Your Ally
Your Ally is designed to detect if you’ve CHARGER POWER CORD fallen, automatically call and allow you to speak with your response team, and provide information about your location.
Page 5: Ally Overview
4. Speaker allows you to hear your response team 5. Microphone allows response team to hear you 6. Clip Lock enables you to affix a Lanyard or Belt Clip 7. Charging Pins connect your Ally to the Charger...
Page 6: Charger Overview
CHARGER OVERVIEW IMPORTANT SAFETY INFORMATION For proper operation, your Ally requires adequate cellular coverage. Poor cellular coverage may result in the inability to place a call or automatically detect a fall. Check with Consumer Cellular for known coverage limitations by calling (800) 686-4460.
Page 7 Your Ally is not a replacement for place a call, automatically regular contact with caregivers or detect a fall, and/or properly access to an alternative means of locate you automatically during placing an emergency call. an emergency. While the fall detection system...
Page 8: Turning On And Off
TURNING ON AND OFF Do not modify or dismantle your Ally at any time, as this will void To turn your Ally on, press the Call the warranty. The battery in Button and hold it until the Battery your Ally is not designed to be Indicator flashes.
Page 9: Activation And Set-Up
One moment please.” Allow up to a minute for your Ally to restart. 4. Your Ally will then play a message: “This personal mobile responder will notify your response team when it detects a fall.
Page 10 STEP 2: CALL TO COMPLETE SET-UP IMPORTANT 1. To register your personal mobile responder with your response Your Ally is not ready for use until team, your Ally will say: “It’s time to you have completed the set-up meet your response team. Please...
Page 11: Battery Indicator
Charge soon your Ally is adequately charged. • When the Battery Indicator is amber, The Ally battery is designed to operate your Ally is moderately charged. on a single charge for 36 hours but • When the Battery Indicator is red, may be reduced as a result of user the battery charge is low.
Page 12: Cellular Indicator
The cellular and battery indicator light • When the Cellular Indicator is red, settings may be configured by your your Ally has no signal. Move to an response team to flash at regular area where you get a cellular signal.
Page 13: Emergency Calls
Check with Consumer Cellular for known coverage limitations. 1. If your Ally has detected a potential fall, it will announce: “A fall is detected. Calling your response team now. EMERGENCY CALLS Please hold the device and position...
Page 14: Audio Messages
AUDIO MESSAGES AUDIO “A fall is detected. Calling MESSAGE your response team Ally will deliver an alert tone and the now. Please hold the following audio messages to notify you device and position the of system changes. microphone near your...
Page 15 Place your Ally in the Charger AUDIO “Charge your personal immediately and leave MESSAGE mobile responder soon.” it in the Charger for 4 hours. MEANING Your Ally’s battery charge is low. Place your Ally in the Charger for 4 hours.
Page 16 7 the charger will cancel seconds.” the call.” A call to your response Your Ally has detected a MEANING MEANING team has been initiated. fall but is beyond cellular To cancel a call, press range.
Page 17: Wearing Your Ally
WEARING YOUR ALLY 2. Press inward until the Clip notches are nested within the Ally notches. Your Ally can be worn on a belt using the Belt Clip, or as a pendant around 3. Firmly push the your neck using the Lanyard. If worn...
Page 18: Specifications
SPECIFICATIONS Your new Consumer Cellular Ally is designed to the following specifications: On-board sensors AUTOMATIC FALL for free-fall and DETECTION 3-dimensional WIDE AREA 2G GSM & 3G space analysis using CELLULAR WCDMA proprietary algorithms. CONNECTIVITY LOCATION On-board Global Fall detection...
Page 19 Light indicates level Mechanical touch BATTERY MANUAL ALERT INDICATOR of battery charge. button initiates voice call and Green: simultaneous Adequately charged data transmission Amber: to call center. Moderately charged CASING Polycarbonate Red: Low charge thermal plastic casing with CELLULAR Light indicates INDICATOR IK06 rating.
Page 20: Terms Of Use
U.S. and international copyright laws. Numera retains ownership to all Charging copyrights. Users have a limited license temperature range to use Ally only in accordance with 32ºF to 104ºF. the Terms of Use in this user guide. Any modification, copying, reverse Conditions engineering, or other use that is not exceeding 104ºF...
Page 21: General Disclaimers
Ally is not a replacement for User’s Ally provides User’s location to a regular contact with caregivers or response center in order to respond access to an alternative means of to an event requiring assistance.
Page 22: Disclaimer Of Warranties And Limitation Of Liability
AVAILABLE TO USER THROUGH THE condition, or for specific guidance ALLY, UNLESS OTHERWISE SPECIFIED regarding nutrition or physical activity. IN WRITING. USER EXPRESSLY AGREES THAT THE USE OF YOUR ALLY IS AT YOUR SOLE RISK TO THE...
Page 23 DAMAGES OF ANY KIND ARISING provided by Numera, and the scope FROM THE USE OF THE ALLY, OR of liability as herein set forth and are FROM ANY INFORMATION, CONTENT, unrelated to the value of the User’s...
Page 24: Indemnification
Ally system supplied hereunder will imposed by these Terms of Use or from avert or prevent occurrences or the negligence, active or otherwise, of consequences there from which they Numera, its agents or employees.
Page 25: Ally Warranty
(customer) that this hardware User acknowledges that Numera is product—which comprises the Numera providing a device which depends “Consumer Cellular Ally” device and on the cellular network which is out product accessories—will be free from of the control of Numera and may fail defects in workmanship and materials, causing the User’s response team not...
Page 26: Warranty Does Not Cover
WARRANTY DOES NOT COVER Scratches or cosmetic damage to the device surface that do not affect Defects or damage as the result of operation of the device. use of the device in other than its customary purpose. Normal and customary wear and tear. Defects or damage from misuse, Devices that have been previously accident, water, or neglect.
Page 27: Limitation Of Liability
Numera neither assumes nor authorizes consequential, indirect, special, or any other person to assume for it any punitive damages of any kind, or other liability in connection with the for loss of revenue or profits, loss of sale, installation, maintenance, or use of business, loss of information or data, its products.
Page 28: Governing Law
OBTAINING WARRANTY When the implied warranties cannot be SERVICE IN U.S. excluded in their entirety, they will be Call Consumer Cellular within the limited to the duration of the applicable applicable warranty period to obtain written warranty. warranty service authorization.
Page 29: Fcc Part 15
FCC PART 15 installation. If this equipment does cause harmful interference to radio This device complies with Part 15 of or television reception, which can be the FCC Rules. determined by turning the equipment off and on, the user is encouraged to This device may not cause harmful try to correct the interference by one or interference, and must accept any...
Page 30: Sar Compliance
The information in this document is energy. The device has been tested subject to change without notice and and meets applicable SAR limits for the does not represent a commitment devices used by the general public. on the part of Numera. No warranty During testing, the device is set to its or representation, either expressed highest transmission levels and placed...
Page 31 CONNECTION WITH THIS AGREEMENT FOR CLAIMS ARISING IN ANY OR THE USE, FAILURE TO USE, OR WAY IN CONNECTION WITH THIS INABILITY TO USE ALLY EXCEPT AGREEMENT, FOR ANY CAUSE WHERE THE CLAIMS RESULT FROM WHATSOEVER, INCLUDING BUT THE UNDERLYING CARRIER’S GROSS...
Page 32 THE END USER UNDERSTANDS THAT OR PERFORMANCE REGARDING ANY COMPANY AND THE UNDERLYING SERVICES OR GOODS, AND IN NO CARRIER CANNOT GUARANTEE EVENT SHALL UNDERLYING CARRIER THE SECURITY OF WIRELESS BE LIABLE, WHETHER OR TRANSMISSIONS, AND WILL NOT NOT DUE TO ITS OWN NEGLIGENCE, BE LIABLE FOR ANY LACK OF FOR ANY: SECURITY RELATING TO THE USE OF...
Page 33: Package Disposal
PACKAGE DISPOSAL FAILURE OR DELAY IN CONNECTING A CALL TO ANY ENTITY, INCLUDING 911 OR ANY OTHER EMERGENCY External Packaging SERVICE. TO THE FULL EXTENT ALLOWED BY LAW, THE END USER Cardboard, Recycle RELEASES, INDEMNIFIES AND HOLDS THE UNDERLYING CARRIER HARMLESS FROM AND AGAINST ANY Internal Packaging AND ALL CLAIMS OF ANY PERSON...
Page 34: Battery Guidelines
The device may only be charged via the charger’s power port using • Only use the battery with a charging the Ally Charger and IEEE 1725 system that is supplied with the certified wall charger included product which is qualified with with the product.
Page 35: Device Disposal
DEVICE DISPOSAL Additionally, proper disposal of this product will contribute to the effective The European Union (EU) has issued use of natural resources. For more a directive on waste electrical and information about where you can drop electronic equipment (WEEE) intended off your waste equipment for recycling, to mitigate the impact of WEEE on please contact your local city office,...
Page 36 Waste Electrical and This equipment has Electronic Equipment been tested and found directive requiring to comply with the limits proper disposal for a Class B digital device, pursuant to Part This product is certified 15 of the FCC Rules for both the U.S. and Canadian markets, to the applicable U.S.
Page 37 NOTES:...
Page 38 © Numera, Inc. Numera, Numera Libris, “Measurably Better Health” are trademarks of Numera. All other company and product names used herein may be trademarks, or registered trademarks of the respective companies. P/N: 81-0001E...
Page 39 FOR MORE INFORMATION, VISIT ConsumerCellular.com/AllySupport © 2015 Consumer Cellular, Inc. Consumer Cellular and the Consumer Cellular logo are trademarks of Consumer Cellular, Inc. Other company names, product names, and marks mentioned herein are property of their respective owners and may be trademarks or registered trademarks.