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globalPOS Concorde Service Manual

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Concorde Series
SERVICE MANUAL

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Summary of Contents for globalPOS Concorde

  • Page 1 Concorde Series SERVICE MANUAL...

  • Page 2: Warning

    WARNING WARNING Note : This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 3: Table Of Contents

    WARNING TABLE OF CONTENTS Please shut down the terminal and disconnect it from the AC supply before connecting or disconnecting external devices to the COM ports or USB powered ports. Note: Default voltage at Pin 9 of COM1 / COM2 is 5V. •...
  • Page 4 Replacing the Hard Disk Drive HARDWARE INSTALLATION Replacing the main memory Installing System Memory Replacing the Lithium battery Expansion Slots Jumpers INSTALLATION OF OPTIONAL DEVICES Headers / Connectors Assembly & disassembly the CDP/Secondary LCD CABLE PIN ASSIGNMENT SYSTEM POWER ON/OFF LVDS Cable Turning-on System TOUCH-USB Cable1...

  • Page 5: The Package Contents

    If BIOS function [Resume on LAN] is set to "Enable" the system will wake from “Power Off” IF the normal Widows® shut down procedure is completed. - If CONCORDE is turned off by unnatural means (other than the normal Windows ® shut down procedure) the Resume on LAN will NOT “wake” the terminal.

  • Page 6: System Overview

    SYSTEM OVERVIEW SYSTEM OVERVIEW SYSTEM OVERVIEW Power Indicator LED lights up when the system is "ON." Front view HDD Indicator LED lights up during hard drive activity. USB Connectors You can connect peripherals such as scanners, printers and keyboard to the USB (Universal Serial Bus) connectors.

  • Page 7: Display

    SYSTEM OVERVIEW DISPLAY DISPLAY Serial Port 1, 2, 3 Connects serial devices such as a customer display, a barcode scanner, or a receipt printer that use serial interface to the serial ports. Display angle Note: The display may be tilted for the best viewing angle. The angle can be adjusted within Default voltage at Pin 9 of COM1 / COM2 is 5V (COM5 voltage at Pin 1) With VFD Module to •...

  • Page 8: Specifications

    SPECIFICATIONS System specifications Item Specification Note General Specification Intel Cedraview D2550 1.86GHz Model Name Concorde Series Slot 1 Standard 2GB Memory DDR3 800/1066/1333MHz 2GB 204 pin, Dimensions 350(W) X 280(D) X 410(H)mm Maximum 4GB MAX Memory capacity 8GB 1.0A (AHCI Mode) Support the POS ready 7 Weight 8.16kg...

  • Page 9: Lifetime Specification

    SPECIFICATIONS SPECIFICATIONS LCD sub pixel inspection criteria Item Specification Note Magnetic card Option can be integrated at the right hand reader (optional in ISO 7810, I/II/III Track / side of the LCD cabinet side some sales regions) external rear customer VFD 2line 20 character display: English CDP...

  • Page 10: Install Location & Directions For Use

    INSTALL LOCATION & DIRECTIONS FOR USE CONNECTING PERIPHERAL INSTALL LOCATION & DIRECTIONS FOR USE CONNECTING PERIPHERAL Remove the rear and stand covers. Before system installation, it is important to select the safe and comfortable place which is satisfied with the following contents. 1.
  • Page 11 CONNECTING PERIPHERAL CONNECTING PERIPHERAL Pull up the main board kit 2. Connect LAN Slide the mainboard kit latch in the direction of the arrow and then lift up the mainboard kit. 3. Connect a CDP or 2nd display Note TO CONNECT PERIPHERALS 1.

  • Page 12: System Disassembly & Component Replacement

    Remove two screws fixing the MSR module and remove this from the system. Caution: Only use the CONCORDE power adapter supplied by GlobalPOS. Do not use any other • power adapter. The cable length of each connected device must be restricted to the maximum •...
  • Page 13 SYSTEM DISASSEMBLY & COMPONENT REPLACEMENT SYSTEM DISASSEMBLY & COMPONENT REPLACEMENT Remove the CDP cover. Remove the USB board cable from the USB board. Remove screws of the rear cover and remove the rear cover from the system frame. Remove screws fixing the USB board and remove the USB board from the system frame.
  • Page 14 SYSTEM DISASSEMBLY & COMPONENT REPLACEMENT SYSTEM DISASSEMBLY & COMPONENT REPLACEMENT Remove screws fixing the inverter board Remove screws of the mainboard bracket cover and remove the inverter board from the and lift the mainboard bracket cover up from system frame. the bracket.
  • Page 15 SYSTEM DISASSEMBLY & COMPONENT REPLACEMENT SYSTEM DISASSEMBLY & COMPONENT REPLACEMENT Remove all screws from the I/O ports. Remove cables from the LCD panel and remove screws from the system frame fixing the front panels and lift the system frame. Remove screws from the mainboard and lift the mainboard from the mainboard bracket.

  • Page 16: System Re-Assembly

    SYSTEM DISASSEMBLY & COMPONENT REPLACEMENT SYSTEM DISASSEMBLY & COMPONENT REPLACEMENT Replacing the Hard Disk Drive Remove screws fixing the LCD module and remove the LCD module from the system frame. Only 2.5 inch SATA type can be installed, hence the hard drive type should be checked before purchase.

  • Page 17: Replacing The Main Memory

    SYSTEM DISASSEMBLY & COMPONENT REPLACEMENT SYSTEM DISASSEMBLY & COMPONENT REPLACEMENT Attach the new HDD to the HDD bracket and Remove the screw of the HDD bracket, remove the HDD bracket, and remove HDD fasten screws. cable from the HDD. Remove the HDD bracket and remove HDD cables from the HDD. Remove screws of the mainboard bracket cover and lift the mainboard bracket cover up from the bracket.

  • Page 18: Replacing The Lithium Battery

    SYSTEM DISASSEMBLY & COMPONENT REPLACEMENT SYSTEM DISASSEMBLY & COMPONENT REPLACEMENT Replacing the Lithium battery Take out Lithium battery and replace to the new Lithium battery. Make sure the system and peripherals are off. Remove the rear system cover and the stand cover. Lift up the mainboard bracket.

  • Page 19: Installation Of Optional Devices

    INSTALLATION OF OPTIONAL DEVICES INSTALLATION OF OPTIONAL DEVICES Assembly the CDP/Secondary LCD INSTALLATION OF OPTIONAL DEVICES The CDP/Secondary LCD assembly can be done by reversing disassembly procedure. Assembly & disassembly the CDP/Secondary LCD Disassembly the CDP/Secondary LCD Make sure the system and peripherals are off. Remove the rear system cover and the stand cover.

  • Page 20: System Power On/Off

    SYSTEM POWER ON/OFF OPOS DRIVER OVERVIEW SYSTEM POWER ON/OFF OPOS DRIVER OVERVIEW Turning-on System Current OPOS Driver has been developed based on OPOS agreement Version 1.12, and the support for OPOS Version has been continued. After completing system installation, please turn on the system by following the next Supporting OS : Windows XP(E)/Windows XP Pro/POSReady2009(WEPOS) steps.

  • Page 21: The Method To Change Language (Microsoft Pos Ready 2009 & Pos Ready7 )

    - Select 'Apply all settings to the current user account and to the default user profile' The default of POS Ready 2009 & POS Ready 7 for CONCORDE is English. To change to Please click “OK” when you finished your settings.

  • Page 22: The Method To Change Language (Microsoft Windows 7)

    All the drivers and data below are installed in the drivers folder of drive (D:). The default of POS Ready 2009 & POS Ready 7 for CONCORDE is English. To change to local language such as Germany, France, Spain, and other countries. Please follow...

  • Page 23: Touch Screen Set-Up

    TOUCH SCREEN SET-UP TOUCH SCREEN SET-UP TOUCH SCREEN SET-UP < Windows XP > User can set up Draw, Gesture Enable, In case that there is a problem in the accuracy in using touch screen, please Gesture Setting and Double Click re-adjust calibration.
  • Page 24 TOUCH SCREEN SET-UP TOUCH SCREEN SET-UP In case of assembling touch panel You can check the information of • - Do not use strong force on the touch panel. PenMount in the About tab. - Be careful not to break touch panel, and place it on the soft materials such as sponge. - Do not pull on touch panel FPC cable or use unnecessary force during assembly.

  • Page 25: Pcb Overview

    PCB OVERVIEW PCB OVERVIEW PCB OVERVIEW Mainboard Layout System Main B/D System Block Diagram...

  • Page 26: Touch Control B/D

    PCB OVERVIEW PCB OVERVIEW Rear Panel Connectors - COM2 Connector Signal Name Function Data Carrier Detect Serial Input SOUT Serial Output Data Terminal Ready Ground Data Set Ready Request to Send Clear to Send Ring Indicator (Ring or 5V or 12V MB Jumper setting) - DC-12V Input Connector (Max.

  • Page 27: Power Usb Board

    PCB OVERVIEW PCB OVERVIEW Components Layout Power USB Board Description Part No # of Pins Desc. on PCB Specification Host Interface 20010WR-04 (Yeonho) • 80mm x 26mm x 1.6t 4/5 Wrie Selector 2.00mm Pin Header • Vertical USB Connector x 2 5 Wire Touch Screen Interface 2.54mm Angle Type Pin Header •...

  • Page 28: Hardware Installation

    PCB OVERVIEW HARDWARE INSTALLATION HARDWARE INSTALLATION Block Diagram - USB Logic Installing System Memory Installing Memory Modules This motherboard accommodates one memory modules. It can support one 204-pin DDR3 DIMM 1066/800 MHz. The total memory capacity is 2 GB. - DDR3 DIMM memory module table Memory module Memory Bus - Indicator...

  • Page 29: Expansion Slots

    HARDWARE INSTALLATION HARDWARE INSTALLATION - PCI Slot This motherboard is equipped with one standard PCI slot. PCI stands for Peripheral Component Interconnect and is a bus standard for expansion cards, which for the most part, is a supplement of the older ISA bus standard. The PCI slot on this board is PCI v2.3 compliant.
  • Page 30 HARDWARE INSTALLATION HARDWARE INSTALLATION » To avoid the system instability after clearing CMOS, we recommend users to enter the main BIOS setting page to “Load Default Settings” and then “Save and Exit Setup”. PIN9 Pin1 PIN1, 9 OUTPUT Default COM1 (1-3) (3-5) (7-9)

  • Page 31: Headers / Connectors

    HARDWARE INSTALLATION HARDWARE INSTALLATION Headers / Connectors - F_AUDIO: Front Panel Audio Header The front panel audio header allows the user to install auxiliary front-oriented microphone and line-out ports for easier access. This header supports HD audio by default. If you want connect an AC’ 97 front panel audio to HD onboard headers, please set as below picture.
  • Page 32 HARDWARE INSTALLATION HARDWARE INSTALLATION - SATA1~2: Serial ATA Connectors - DIO: DIO Header SATA1~2 connectors are used to support the Serial ATA 3Gb/s devices, simpler disk Signal Name Signal Name drive cabling and easier PC assembly. GPI8 GPI10 GPO24 GPO28 Signal Name Signal Name GPI9...
  • Page 33 HARDWARE INSTALLATION HARDWARE INSTALLATION - KB_MS: PS2 Header -F_USB2: Front Panel USB 2.0 Header The onboard F_USB2 header supports two USB 2.0 ports. Additionally, some Signal Name Signal Name computer cases have USB 2.0 ports at the front of the case. If you have this kind of KDATA case, use auxiliary USB 2.0 connector to connect the front-mounted ports to the MDATA...
  • Page 34 HARDWARE INSTALLATION HARDWARE INSTALLATION - CPU_FAN: CPU cooling FAN Connector - ODD_PWR: ODD Power Connector Signal Name Function Signal Name System Ground +VCC +12V Power +12V Sense Sensor CONTROL CONTROL +12V - SYS_FAN: System Cooling FAN Connector - LVDSPW_CONN: LVDS Power Connector Signal Name Function Signal Name...

  • Page 35: Cable Pin Assignment

    CABLE PIN ASSIGNMENT CABLE PIN ASSIGNMENT CABLE PIN ASSIGNMENT ITEM Q'TY LENGTH DESCRIPTION SPECIFICATION COLOR VENDER HOUSING DF 13-40DS-1. 25C LVDS Cable TERMNIAL DF 13-2630SCF HOUSING 12507HS-20 YEONHO TERMNIAL 12507TS YEONHO CABLE UL20276 AWG 30 10PR I-VORY TAIYOUNG OR EQ' H/S TUBE DIA = 5mm, F4 Type EXPOL OR EQ'...

  • Page 36: Parallel Cable

    CABLE PIN ASSIGNMENT CABLE PIN ASSIGNMENT Parallel Cable HDD Power / SATA Cable No. PART NAME DESCRIPTION UNIT QTY' P1 P2(연접#1) P2(연접#2) COLOR Signal P1 P2(연접#1) P2(연접#2) COLOR Signal UL21149(26AWG*1P+AL)*2F+3D 0D:7.8*22 RED ACK- CABLE JACKEWHITE LETTERING BUSY WIER UL1007 18AWG YELLOW WIER UL1007 18AWG BLACK WIER...

  • Page 37: Inverter Cable

    CABLE PIN ASSIGNMENT CABLE PIN ASSIGNMENT Inverter Cable MSR Option Cable COLOR Signal COLOR Signal K_CLK K_CLK K_DATA K_DATA ITEM Q'TY LENGTH DESCRIPTION SPECIFICATION COLOR VENDER ITEM Q'TY LENGTH DESCRIPTION SPECIFICATION COLOR VENDER HOUSING 20017HS-06 YEONHO HOUSING 20017HS-06 YEONHO TERMNIAL 20017TS YEONHO TERMNIAL...

  • Page 38: Front Power & Usb Cable

    CABLE PIN ASSIGNMENT CABLE PIN ASSIGNMENT Front Power & USB Cable Serial Cable (RJ , Cash Drawer COM Cable) COLOR Signal COLOR Signal COLOR Signal COLOR Signal SOUT CABLE1 CABLE2 CABLE1 HDD LED+ CABLE1 PWR LED+ CABLE1 HDD LED- ITEM Q'TY LENGTH DESCRIPTION SPECIFICATION COLOR...

  • Page 39: Dc (12V) Out Cable

    CABLE PIN ASSIGNMENT CABLE PIN ASSIGNMENT DC (12V) OUT Cable RJ45 COM Interface Board (optional) DESCRIPTION Part No Remark Desc. ON PCB COLOR Signal BHS2.00-01-10P, 2x5, 2.0mm Pitch PS232 In 10Pin Box Connector RS232 Out C0073-AAYGB001R(E5J88-64LOB1) RJ45 8Pin 이 페이지는 수정 중입니다. 12Vdc In YAW396-02(Yeonho) 2Pin...

  • Page 40: D-Sub Rj11 Dc Out Board K1 (Optional)

    CABLE PIN ASSIGNMENT CABLE PIN ASSIGNMENT D-SUB RJ11 DC OUT Board K1 (optional) Connector Descrtptions Board Layout & Dimensions - General Description Item Description Item Description COM Port Interface from Motherboard 9Pin D-Sub COM Port 12Vdc Input Cash Drawer Box Interface DC-Jack(12Vdc Output) Cash Drawer Control Interface...
  • Page 41 CABLE PIN ASSIGNMENT CABLE PIN ASSIGNMENT - CN2 : 9Pin D-Sub COM Port, YAW396-02V(YEONHO) - J2 : COM Port Interface from Motherboard, RJ11-6P(DAEEUN) Description Description - CN3 : Cash Drawer Box Interface, RJ11-6P(DAEEUN) -J3 : 9Pin D-Sub COM Port, YAW396-02V(YEONHO) Description STS2 Description...

  • Page 42: Rj45 Power Cable (Optional)

    CABLE PIN ASSIGNMENT CABLE PIN ASSIGNMENT -J5 : Cash Drawer Control Interface, DC-005, Ø2.1 RJ45 Power Cable (optional) Description STS1 CTRL1 STS2 CTRL2 5Vdc COLOR Signal ITEM Q'TY LENGTH DESCRIPTION SPECIFICATION COLOR VENDER HOUSING YH396-02V YEONHO TERMNIAL YT396(J) YEONHO HOUSING CH0250-04 HANLIM OR EQ' TERMNIAL...

  • Page 43: Rj11 D-Sub Cable (Optional)

    CABLE PIN ASSIGNMENT CABLE PIN ASSIGNMENT RJ11 D-SUB Cable (optional) Serial Cable (RJ, Cash Drawer COM Cable) (optional) COLOR Signal COLOR Signal COLOR Signal GP18 GP024 GP19 ITEM Q'TY LENGTH DESCRIPTION SPECIFICATION COLOR VENDER GP026 HOUSING CH204D-10-B YICHANG OR EQ' TERMNIAL CH204T-G YICHANG OR EQ'...

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