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ATS E6501S User Manual

Expandable dect 6.0 cordless internet phone with adapter and router built in
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User's Manual
for the
ATS E6501S
For use with Internet Phone service by SunRocket
Expandable DECT 6.0 Cordless Internet Phone
with Adapter and Router Built In
Specific instructions for the addition of expansion handsets
(model E6502S) may be found on page 72???.
To enjoy all the benefits of this product, please review
the information contained in this manual
- Page 1 -

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Summary of Contents for ATS E6501S

  • Page 1 User’s Manual for the ATS E6501S For use with Internet Phone service by SunRocket Expandable DECT 6.0 Cordless Internet Phone with Adapter and Router Built In Specific instructions for the addition of expansion handsets (model E6502S) may be found on page 72???.

  • Page 2: Table Of Contents

    Safety Instructions for Handset Battery Pack ..............5 FCC Statement ........................5 Package Includes (Parts List) for E6501S (Master unit) ............ 6 Package Includes (Parts List) for E6502S (Handset + Charger only) ........ 6 SPECIAL ATTENTION TO E6502S (Handset + Charger only)........6 Handset and Base Layouts ....................
  • Page 3 Audible Alerts........................44 Troubleshooting ........................ 45 Consumer Information ...................... 46 Limited Warranty......................47 - Page 3 -...

  • Page 4: Important Safety Instructions

    Important Safety Instructions BEFORE USING YOUR TELEPHONE EQUIPMENT, BASIC SAFETY PRECAUTIONS SHOULD ALWAYS BE FOLLOWED TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK AND INJURY TO PERSON, INCLUDING THE FOLLOWING Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning.

  • Page 5: Safety Instructions For Handset Battery Pack

    Safety Instructions for Handset Battery Pack CAUTION: There is a danger of explosion if the battery is incorrectly replaced. Use only an approved battery pack in the handset of your Cordless Telephone. To reduce the risk of fire or injury, always do the following when replacing, discarding, or charging battery, when handling the batteries, be careful not to short the battery with conducting materials such as rings, bracelets, and keys.

  • Page 6: Package Includes (Parts List) For E6501S (Master Unit)

    • 9VDC Power adaptor SPECIAL ATTENTION TO E6502S (Handset + Charger only) • The handset works ONLY if you have purchased an ATS master unit (model E6501S) • To register the new handset to the master base, please refer to the section “Registration of Expansion Handset with the Base”...

  • Page 7: Handset And Base Layouts

    Handset and Base Layouts Keypad (0-9; *; #) Redial/Pause Program End Call (Onhook) Handsfree (Speakerphone) Cancel Delete/Clear Start Call (Offhook) Navigation Keys Intercom Voice Mail Receiver Microphone Message Waiting Indicator Flash - Page 7 -...
  • Page 8 Charge Cradle In Use Indicator Page Key Message Waiting Indicator - Page 8 -...

  • Page 9: Handset Lcd Display

    Handset LCD Display 1. In Service icon (displayed when Handset is ‘in range’ of the Base) 2. Off Hook icon (displayed when Handset is on an external or intercom call) 3. Caller ID Time 4. Caller ID Date 5. Key lock icon (displayed when user locks the keypad) 6.

  • Page 10: Chapter 1: Introduction

    E6501S. Be sure to follow the instructions in Chapters 2 through 5 to insure that you are ready to connect to the internet and establish both voice and data service on your new E6501S. - Page 10 -...

  • Page 11: Chapter 2: Connect The E6501S

    Chapter 2: Connect the E6501S Overview The rear panel of the E6501S base is where both power adaptor and Ethernet cables are connected: The LAN (Local Area Network) port is where you connect the cable to your PC. The WAN (Wide Area Network) port is where you connect the cable to your cable or DSL modem.
  • Page 12 If you already own a router and you would like to continue using it, it is possible to put E6501S in a series connection with the existing router as shown in below diagram. - Page 12 -...

  • Page 13: Connecting Your Hardware Together

    3. If you have a PC to connect to the E6501S, connect an Ethernet cable to the LAN port on the back of the E6501S and the other end of the cable to the LAN port on your PC’s Ethernet adapter.

  • Page 14: Chapter 3: Setup The Handset

    Chapter 3: Setup the Handset Follow these steps to install your battery and attach the optional belt clip: 1. Open the battery compartment by sliding the cover down. 2. Plug the Battery Pack connector into the Handset socket, then place the battery pack and wires in the compartment.

  • Page 15: Chapter 4: Configure Your Pc

    “Connect E6501S behind an existing router” later in this chapter. To communicate with the router in the E6501S, your PCs must be configured to obtain an IP address automatically from the E6501S. This IP address helps the computer communicate across the Internet.
  • Page 16 2. Select the TCP/IP line in the list that is associated with your Ethernet Adapter and click on the Properties button to open the window below: - Page 16 -...
  • Page 17 3. Now click on the Gateway tab to open the window below: - Page 17 -...

  • Page 18: Configuring Windows 2000 Pcs

    4. Remove any Installed gateways by clicking on the Remove button and then click on OK. 5. Click the OK button again. Windows may ask you to take additional steps at this point. 6. Finally, restart your PC if you have not already done so. Configuring Windows 2000 PCs These instructions assume you are running windows XP with the default interface.
  • Page 19 2. Click the properties icon to see the window below and then select the item “Internet Protocol (TCP/IP)” from the list. 3. Click on the Properties button to see the window below: - Page 19 -...

  • Page 20: Configuring Windows Xp Pcs

    4. Select the items “Obtain an IP address automatically” and “Obtain DNS server address automatically” and then click OK. Click OK or Close button again to complete the setup. Configuring Windows XP PCs These instructions assume you are running windows XP with the default interface. If you are using the Classic Interface, please follow the instructions for Windows 2000.
  • Page 21 6. Click the properties icon to see the window below and then select the item “Internet Protocol (TCP/IP)” from the list. - Page 21 -...
  • Page 22 7. Click on the Properties button to see the window below: - Page 22 -...
  • Page 23 8. Select the items “Obtain an IP address automatically” and “Obtain DNS server address automatically” and then click OK. Click OK or Close button again to complete the setup. - Page 23 -...

  • Page 24: Integrated Cable Modems/Routers

    It would be better to configure the integrated modem/router to act as a bridge instead of a router, and let the E6501S act as the first router connected to your service provider. See your integrated modem/router user manual for help on how to do this.

  • Page 25: Connect E6501S Behind An Existing Router

    DHCP service on the LAN interface of the router so that the E6501S is able to communicate with your router automatically. Since your computer(s) are still connected directly to your old router, you shouldn’t have to change their configuration.

  • Page 26: Chapter 5: Configure E6501S Router

    Chapter 5: Configure E6501S router This chapter will show you how to configure the router in your E6501S so that you may gain access to the Internet through your ISP (Internet Service Provider). Your ISP will have provided information on how your PC should be configured for Internet Access.
  • Page 27 If user name and password is input correctly, the Status page will come up and it shows the quick summery of the E6501S. 4. Click on the Network and then WAN Config, the WAN configuration menu displays this screen: - Page 27 -...
  • Page 28 Press Save to save the settings you have made. 9. Reset the power to your cable or DSL modem. 10. Reset the power to your E6501S. 11. Finally, you will need to shut down and restart all of the PCs (and Router if present) that are connected to the E6501S.

  • Page 29: Chapter 6: Advanced Configuration Of E6501S

    Chapter 6: Advanced Configuration of E6501S This chapter will provide instructions on all of the configuration options available for your E6501S’s router. A detailed description of every option that can be configured is provided in the following sections. Status Select the Status menu item at the left of the screen and the screen below will appear: It provides user a summery of production information, network settings, VoIP settings and registration status.

  • Page 30: Network - Wan Config

    - IP Address: This is the IP address assigned to the LAN port on your E6501S. The factory default value for this address is 192.168.10.1. This is the address that will be entered to access the configuration web pages. If you change this value you must use the new address to access the configuration web pages.
  • Page 31 Static - IP Address: Once the Static connection method is selected, enter in this field the IP address you would like to assign to the WAN port of the E6501S. This should be provided by your ISP. - Subnet Mask: Enter in this field the IP Mask or Subnet Mask associated with the WAN.

  • Page 32: Network - Lan Config

    APPLY to save the changes you have made. LAN IP Address: This is the IP address assigned to the LAN port on your E6501S. The factory default value for this address is 192.168.10.1. This is the address that will be entered to access the configuration web pages.

  • Page 33: Chapter 7: Voice Features And Operations

    Chapter 7: Voice Features and Operations The following sections will help you understand how to use the many features on the cordless handset to help you get the most out of your system. The E6501S can support up to 5 cordless handsets (Model E6502S).

  • Page 34: Making Voip Calls

    Press to make a VoIP call. The icon will display to indicate E6501S in phone on mode. ‘IP-1’ or ‘IP-2’ will be shown to indicate the VoIP call session. D I A L Once you have started entering digits…...
  • Page 35 0 0 : 0 0 0 7 5 5 2 6 0 6 9 0 8 8 T A L K If you have other handsets subscribed to the same base, it will show “extension in use” to indicate the VoIP line is in use. 1 0 : 2 8 1 8 / 1 2 E X T ENS I ON...

  • Page 36: Receiving External Call

    keys to view the previous/next number. • keys to browse the number exceeding the LCD. • If the redial number matches a phonebook entry, the phonebook name will be • shown in the redial list. Press the key to dial the selected number. •...

  • Page 37: Making Internal Calls

    1 0 : 2 8 1 8 / 1 2 I N COM I NG I P CA L L If the network provider supports caller ID, the caller’s number or name will be shown. • 1 0 : 2 8 1 8 / 1 2 T ON Y SM I T H 1 2 3 - 4 5 6 7...

  • Page 38: Receiving Internal Call

    If the selected handset is idle, it will ring indicating the intercom call. • If the destination handset can not accept the call the display will show busy as in the • following: H a n d s e t I S BUS Y Receiving internal Call When receiving an internal call, the handset will ring.

  • Page 39: Joining Two External Calls

    Joining two external calls If a handset is on a VoIP call and has another VoIP call on hold, it is possible to conference the two VoIP calls. Press the PROG key, this will bring up the call control menu. •...

  • Page 40: Mute

    0 5 : 2 0 C A L L CON T ROL > T o g g l e Pressing PROG again to confirm placing the current call on hold, and the handset will change to the second line and ready to make another external call. The handset can return to the first call by selecting the TOGGLE option in the call control menu again.

  • Page 41: Changing Volume

    0 5 : 2 8 T ONY T A L K Changing Volume During conversation (internal and external call), the ear-piece volume can be adjusted by pressing the key. There are 6 levels for the volume adjustment and they are shown temporarily on display when volume is being changed.

  • Page 42: Out Of Range Warning

    If, however, the low battery condition is detected when a call is active, a low-battery warning tone can also be heard from ear-piece every 30 seconds, and the empty battery sign is shown. The current call connection will continue until the call is terminated, or the handset battery dies, at which time the call will be disconnected.

  • Page 43: Base Unit Status Indication

    Note Pressing the page key on the base, or any key in the handset, can stop the page tone and • paging display. The base will automatically stop the paging after 30 seconds. • Base Unit Status Indication T he base unit is equipped with an Message Waiting indicator (a red LED), which is ...

  • Page 44: Audible Alerts

    Audible Alerts The handset provides a number of audible indications. Out of Range: ● T he handset emits one triple-beep after being out of range of the base for at least 1 minute. Low Battery: ● T he handset emits a double-beep two times (separated by 1 minute) in the earpiece when you are on a call. ●...

  • Page 45: Troubleshooting

    E6501S is configured properly to connect to your broadband internet provider. 3. If your E6501S is connected into your home router, your home router may have a firewall that is blocking access to SunRocket. Contact SunRocket for help on programming your firewall to eliminate this block.

  • Page 46: Consumer Information

    Consumer Information Please follow instructions for repair (e.g. battery replacement section); otherwise do not change or repair any parts of the device except those specified. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

  • Page 47: Limited Warranty

    1-800-786-0364, 7 days a week, 7am to Midnight ET. If you believe your phone is defective or missing components, please contact ATS Customer Service at 1- 888-928-7746, Monday – Friday, 9 am to 5 pm PT. - Page 47 -...

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