Telephone & Technical Support - Vizio P42 User Manual

Image color or quality
deteriorates.
Screen position and size are
incorrect.
Image or color is incorrect.
The external speaker has no
sound.
The power indicator flashes.
There is audio, but there is not
any video signal.
Power indicator is green, but
there is not any video or audio.
4.3 - Telephone & Technical Support
Products are often returned due to a technical problem rather than a defective product that may
result in unnecessary shipping charges billed to you. Our trained support personnel can often
resolve the problem over the phone. For more information on warranty service or repair, after the
warranty period, please contact our Support Department at the number below.
Quality service and consistent technical support are integral parts of V's commitment to service
excellence. V's service representatives are dedicated to assist you with the utmost in customer
satisfaction. To better assist you, please call toll free or contact us via email.
Tel: (714) 668-0588, 7:30 am- 5:30 pm PST Mon - Fri
Version - 2/21/2005
Check that all the video settings are adjusted appropriately,
such as brightness, contrast, color, etc.
For more information about video settings, refer to OSD
Functions in Chapter 3.
Check that the screen position and size is adjusted
appropriately.
Check that the signal cable is connected properly.
When connecting to a PC, change the resolution of the PC to
acquire the correct image. The difference of the PC output
signal may affect the display of the image.
Check that the speaker cables are connected appropriately.
Check that the external speakers are enabled in the OSD
For more information about audio settings, refer to OSD
Functions in Chapter 3.
Check that the input signal cables are properly attached.
Check that the display is not in the Power Save mode.
Turn the main switch off for 5 seconds, and then back on.
Then turn the Plasma on with the remote control or power
button on the front of the TV.
Turn the main switch off for 5 seconds, and then back on.
Then turn the Plasma on with the remote control or power
button on the front of the TV.
Or E-mail: techsupp@vinc.com
Corporate Contact Information
V, Inc.
320A Kalmus Drive
Costa Mesa, CA 92626
Tel: (714) 668.0588 Fax: (714) 668-9099
Web: www.vizioce.com
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www.vizioce.com