1. Manuals
  2. Brands
  3. Firetide Manuals
  4. Accessories
  5. HotPort 5020-M Mesh Node
  6. Installation manual

Firetide HotPort 5020-M Mesh Node Installation Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
HotPort
Published March 2014
(Revised 2016)
Firetide Installation Guide
HotPort 5020-M Mesh Node

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the HotPort 5020-M Mesh Node and is the answer not in the manual?

Questions and answers

Summary of Contents for Firetide HotPort 5020-M Mesh Node

  • Page 1 HotPort Firetide Installation Guide HotPort 5020-M Mesh Node Published March 2014 (Revised 2016)
  • Page 2 ©2016 Firetide, Inc. All rights reserved. Firetide, the Firetide logo, Reliable connectivity anywhere, HotPort, HotPoint, and HotClient are all trademarks of Firetide, Inc. All other trademarks are the property of their respective owners. Information in this document is subject to change without notice.

  • Page 3: Audience

    This section lists the audience, purpose, summary of information, and conventions used in this document. It also includes how to contact customer service. Audience This document is intended for certified professionals who install Firetide wireless solutions. Purpose This document has the information and procedures necessary to install and do ®...

  • Page 4: Contacting Customer Support

    The next table lists the contact information for customer support. Worldwide customer support Days/Hours Contact Americas Monday to Friday http://www.firetide.com/requestsupport 7:00 am to 5:30 pm PST 1 (877) FIRETIDE, extension 2 (Pacific standard time) +1 (408) 399-7771, extension 2 +1 (408) 355-7271 http://www.firetide.com/requestsupport Africa Monday to Friday Asia...

  • Page 5: Table Of Contents

    HotPort 5020-M node Supported countries ........... 2 Before you permanently install Preparing what you need to install ......3 Box contents for a HotPort 5020-M mesh node ... 4 Parts of a HotPort 5020-M mesh node ......5 Ground screw LEDs...
  • Page 6 Installing a node and antenna assembly ..... 17 Opening the mount bracket ........19 Attaching the node to a wall Attaching a node to a vertical pole Attaching a node to a horizontal pole Attaching straps Weatherizing the connectors ........25 Weatherproof procedures Tools and materials to weatherproof connections ..

  • Page 7: Hotport 5020-M Node

    HotPort 5020-M node HotPort 5020-M node is a cost-effective infrastructure mesh node that has two radios to deliver up to 25 Mbps of UDP data. HotPort 5020-M supports: • Point-to-point • Point-to-multipoint among HotPort 5020-E and M and HotPort 7010/7020 nodes •...

  • Page 8: Supported Countries

    HotPort 5020-M node Supported countries HotPort 5020-M nodes can be used in these countries: US, Australia, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. Note: If you try to set the country code to a country other than a supported country, the setting is not saved.

  • Page 9: Before You Permanently Install

    Before you permanently install Before you install a HotPort 5020-M mesh node in a permanent location, you need to make sure that you have the correct and operational components. Preparing what you need to install To make sure you have everything you need to set up the mesh node: 1.

  • Page 10: Box Contents For A Hotport 5020-M Mesh Node

    Before you permanently install Box contents for a HotPort 5020-M mesh node The HotPort 5020-M mesh node box contains these items: • One HotPort mesh node with an attached mount plate and bracket • Two 5 dBi omni-directional staging antennas Caution.

  • Page 11: Parts Of A Hotport 5020-M Mesh Node

    Before you permanently install Parts of a HotPort 5020-M mesh node The next picture shows the HotPort 5020-M mesh node. The LEDs are visible at the top of the node when it is oriented correctly for installation on a pole. Radio 1 is on the left side and Radio 2 is on the right side of the mesh node.

  • Page 12: Ground Screw

    50 Ohm terminator (not included) to each unused antenna terminator and correctly weatherize from the cable to the device chassis. For information about cables and accessories approved for use with Firetide devices, refer to the Firetide Antenna Guide.

  • Page 13: Antenna Connectors

    Before you permanently install Antenna connectors The next picture shows the Radio 1 side panel with its three antenna connectors, which are numbered top to bottom, 1, 2, and 3. The other side has three connectors for the second radio. Note.

  • Page 14: Required Items That Are Not Included

    For single radio MIMO, attach multiple antennas to radio 1. Note: For specific procedures to attach antennas, see the Firetide Best Practices Guide. 4. Change the IP address of the administrator computer to an IP address on the...
  • Page 15 6. Login with the correct user name and password. The default user name is hv_admin; and the default password is firetide. The system initializes. 7. Go to Mesh > Add Mesh > login with the default user name and password.
  • Page 16 Wait for three minutes for the system to finish the refresh. Login with the correct user name and password. The default user name is hv_admin; and the default password is firetide. The system initializes. Go to Mesh > Add Mesh > login with the default user name and password.

  • Page 17: Hotport 5020-M Node Installation

    • Lift truck • Safety equipment Doing a site survey Note: For more detailed procedures for an initial site survey, see the Firetide Best Practices. Before you install any equipment outside, check the entire site: • To identify possible hazards that might be new since the complete site survey •...

  • Page 18: Safe Installation Practices

    Electrical shock hazard warning! Make a plan to keep the installation personnel safe. Warning! Do not install Firetide products where possible contact with power lines can be made. Antennas, poles, towers, guy wires, or cables can touch power lines. People can be injured or killed if they touch or hold any part of the equipment when it contacts electric lines.

  • Page 19: Preparing A Node For Outdoor Installation

    HotPort 5020-M node installation Preparing a node for outdoor installation It is easier to install all devices to one object, such as a pole, and then attach the pole assembly to the roof. If you attach the devices to a pole attached to the roof top, factors, such as weather, can make the installation more difficult and dangerous.

  • Page 20: Preparing Earth Ground

    RJ-45 and power connectors are down, antenna connectors are on each side, and you can read the “Firetide” name. The installation is correct if the device does not move side to side easily, the “Firetide” mark is oriented correctly, and the connectors are oriented to the ground. Preparing earth ground Warning.

  • Page 21: Grounding A Hotport Node

    HotPort 5020-M node installation • Some salt compounds are corrosive and can cause copper ground rods to corrode. To prepare the soil for ground rods: 1. If the soil contains rocks or sand, insert the ground rods into the ground. 2.
  • Page 22 HotPort 5020-M node installation Repeat for second radio (if present). 3. Remove the ground screw from the bottom panel. 4. Insert the ground lug for the enclosure. 5. Tighten the ground screw to secure the ground lug to the node. Ground wire from Ground wire from the antenna connector 3...

  • Page 23: Installing A Node And Antenna Assembly

    4. Make all connectors weatherproof. See the Firetide Best Practices Guide. Caution. Do not use the 12 VDC power supply from a HotPort 7020 mesh node to power a HotPort 5020 node.
  • Page 24 HotPort 5020-M node installation Note: Shown with a MIMO panel antenna connected to Radio 1. Put the correct end of the power cable into the PoE injector. Put the plug end of the power cord into a grounded AC power source. Attach an Ethernet cable from the wireless node to the IN port.

  • Page 25: Opening The Mount Bracket

    HotPort 5020-M node installation Opening the mount bracket HotPort 5020-M nodes come with an assembled two-piece mount bracket. The next picture shows a radio-side of a node and the assembled bracket. Two captive screws are on each side of the device. Captive screws The next picture shows the bracket pieces and orientation to the node.

  • Page 26: Attaching The Node To A Wall

    HotPort 5020-M node installation Captive screws 2. Remove the mount bracket from the hooks on the node. 3. Put the HotPort 5020 mesh node in a safe place. 4. Attach the mount bracket to a pole or wall. The next procedures list the steps to attach the bracket and node to different surfaces.

  • Page 27: Attaching A Node To A Vertical Pole

    HotPort 5020-M node installation Attaching a node to a vertical pole Required materials: • Mount bracket • Mount kit • Node with one bracket piece with hooks Recommended tool: hex wrench (included in mount kit) or small adjustable wrench To attach the node to a vertical pole: 1.
  • Page 28 HotPort 5020-M node installation 6. Use lock washers and nuts to secure the bracket to the U-bolts. Rails 7. Hang the node with the plate hooks over the rails of the mount bracket. Hooks The installation is correct if the node does not easily move from side to side, and the connectors are oriented to the ground.

  • Page 29: Attaching A Node To A Horizontal Pole

    HotPort 5020-M node installation Attaching a node to a horizontal pole Recommended tool: hex wrench (included) or small adjustable wrench To attach the node to a horizontal pole: 1. Attach the two grippers and U-bolts to the pole. Use the bracket to determine the correct space between the grippers.

  • Page 30: Attaching Straps

    HotPort 5020-M node installation Attaching straps You need to use straps when you use poles of 5 cm (2 inches) or more in diameter. You can also use straps for extra support and durability in corrosive environments. Straps are not included in the box. To attach the node to a pole with straps: 1.

  • Page 31: Weatherizing The Connectors

    HotPort 5020-M node installation Weatherizing the connectors The HotPort 5020-M node comes with a field-installable weatherized Ethernet connector. Correct weatherproofing includes: • Sealing all antenna connectors and antenna connector terminators • Installing the weatherized Ethernet connector • Using a spray to prevent corrosion on the bracket and mount hardware For weatherizing procedures, see“Weatherproof procedures”...
  • Page 32 HotPort 5020-M node installation...

  • Page 33: Weatherproof Procedures

    Cable connections become loose over time due to vibration. Loose connections let moisture contact and erode the interface to a connector. To avoid performance problems due to moisture damage, Firetide recommends that you use butyl mastic and electrical tape or silicone tape to make all outdoor connections weatherproof.

  • Page 34: Tools And Materials To Weatherproof Connections

    Weatherproof procedures Tools and materials to weatherproof connections To make a weatherproof connection you need the following tools and materials: • Pliers • Utility knife • Vinyl electrical tape Note: Vinyl electrical tape between the cable assembly and the mastic tape makes future changes easier than mastic tape put directly on the cable.
  • Page 35 3. Attach the cable connector to the antenna connector, and then use pliers to tighten the connection. 4. With a laptop running HotView Pro, make sure that the Firetide device works. 5. Wrap a layer of electrical tape (sticky side out) over the connector from the end to approximately 2.5 cm (1 inch) of cable.

  • Page 36: Making A Weatherproof Cable To Node Connection

    Weatherproof procedures 7. Wrap a layer of electrical tape (smooth side out, sticky side in) over the mastic tape. 8. Wrap a second layer of electrical tape over the first layer of electrical tape. The antenna connector is ready for installation in an outdoor environment. Making a weatherproof cable to node connection You need to make weatherproof two connections: •...
  • Page 37 Weatherproof procedures Mastic tape 2. Remove the sun shield because you must put tape around all of the connector. 3. Ensure that the cable and connectors are clean. Clean off oil, water, grease, and dirt before you continue. 4. Wrap a layer of electrical tape (sticky side out) over the arrestor to node connector and wrap approximately 2.5 cm (1 inch) of cable.
  • Page 38 Weatherproof procedures Note: To make a strong watertight connection, keep a high level of tension in the butyl mastic when you stretch it over the cable and connector. 6. Tightly wrap a layer of mastic tape over the electrical tape. Make a 40% overlap on each turn.

  • Page 39: Troubleshooting

    Troubleshooting If a HotPort node does not operate correctly, try these suggestions. If you recorded the performance of your network when you set it up, you have a benchmark against which you can compare future performance. With benchmark information, you might be able to identify problem areas faster than if you try to diagnose a new problem.

  • Page 40: After Multiple Reboots A Node Is Missing

    Troubleshooting After multiple reboots a node is missing If a node reboots five times within 10 minutes, the node loads the second saved firmware image. • The previous firmware, if older or different from the firmware of the other nodes in a mesh network, might not be recognized by the mesh and HotView Pro will not detect the node.

  • Page 41: Resetting An Outdoor Node To Factory Default Settings

    Troubleshooting • Determine the throughput of each link with tests. • Change the channel and modulation rates. • Overly strong or poor RSSI can cause low performance. The RSSI calculator can help determine what RSSI values are correct for a particular link. For MIMO applications, use -30 to -55.
  • Page 42 Troubleshooting Best practice: Upgrade the image two times because you want the backup image and primary images to be the same. If a backup image is older than the primary image, the node might not support the same features. You can: •...
  • Page 43 Troubleshooting 2. Click New Scheduler. Select Upgrade. Select the time: Later. Use the calendar to a future date and time. Click the tab to select a device type (HotPort Nodes for a mesh network, HotPoint Nodes for access points, or FMC for mobility controllers), and then select the mesh or device by ID or name.

  • Page 44: Setting The Country Code On A New Edge Node

    The power LED comes on. The node boots and is ready to use in one minute. 5. Attach staging antennas appropriate to your network application. Note: For specific procedures to attach antennas, see the Firetide Best Practices Guide. 6. Single-click to start the Quick Launch feature of HotView Pro, which opens the server and client software at the same time.
  • Page 45 Troubleshooting 9. Set the country code for the node to change the device from a low-power, low range setting to a correct full-power operational mode. Caution: Make sure you configure the device for the correct country. If you do not configure the country correctly, the device might operate in a manner that is not legal or create problems with other wireless devices.

Table of Contents