WTI PollCat NetLink-VIP User Manual

Pollable call accounting terminals

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WTI Part No.: 13602

Rev. A

PollCat NetLink-VIP

& NLJ-VIP

Pollable Call Accounting Terminals

User's Guide

Table of Contents

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Summary of Contents for WTI PollCat NetLink-VIP

Page 1 WTI Part No.: 13602 Rev. A PollCat NetLink-VIP & NLJ-VIP Pollable Call Accounting Terminals User's Guide...
Page 3 Warnings and Cautions: INSTALLATION INSTRUCTIONS SECURE RACKING If Secure Racked units are installed in a closed or multi-unit rack assembly, they may require further evaluation by Certiﬁcation Agencies. The following items must be considered. The ambient within the rack may be greater than room ambient. Installation should be such that the amount of air ﬂow required for safe operation is not compromised.
Page 4 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide FCC Part 15 Regulation This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 5: Table Of Contents
Table of Contents Introduction ............1-1 Unit Description.
Page 6 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Status Screens ............7-1 7.1.
Page 7 Table of Contents 11. The 80% Full Alarm ..........11-1 12.
Page 8 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 17. Other Menu Functions ..........17-1 17.1.
Page 9 Table of Contents List of Figures 2.1. Front Panel Indicators (NetLink-VIP Shown) ......2-1 2.2.
Page 10 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide List of Figures (Continued) 9.3. Alarm Filter Format Deﬁnition Screen ........9-7 9.4.
Page 11: Introduction
1. Introduction The PollCat NetLink-VIP and PollCat NetLink Jr.-VIP (NLJ-VIP) Call Accounting Terminals are highly reliable, PBX data recorders designed for SMDR/CDR data collection and alarm monitoring. Collected call records can be retrieved via TCP/IP network, via FTP client, via modem, or by a local PC connected directly to the VIP unit.
Page 12 The Auxiliary Port can be connected to a third PBX, or other data generating device, or used to pass commands to a connected device such as WTI’s IPS-800 Internet Power Switch. Communication parameters can be individually deﬁned for each port.
Page 13: Unit Description
Unit Description 2.1. Front Panel Indicators POLLCAT ® NetLink-VIP SYSTEM MEMORY MODEM INPUT CDR Data Recorder ON RDY ALM >0% >25 >50 >75 FULL OH DCD Figure 2.1: Front Panel Indicators (NetLink-VIP Shown) SYSTEM Indicators: ➀ • ON: Lights when AC Power is applied to the unit. •...
Page 14: Back Panel
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 2.2. Back Panel MONITOR OPTION PBX INPUTS (DTE) SETUP RESET (DCE) Figure 2.2: Back Panel (NetLink-VIP Model) CONSOLE PORT PBX INPUT RESET SETUP (DCE) (DTE) Figure 2.3: Back Panel (NLJ-VIP Model) AC Power Components: (AC Units Only) On/Off Switch and ➀...
Page 15 Unit Description Set-Up Switches: A bank of eight dip switches that are used to select ➃ default options and communication settings. Reset Button: Used to reset the VIP to defaults and clear memory as ➄ described in Section 4.3. Network Port: A 10Base-T connector with LED indicator(s). When ➅...
Page 16 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide...
Page 17: Quick Start Guide
Quick Start Guide This Quick Start Guide describes a simpliﬁed installation procedure for the VIP hardware, which will allow you to communicate with the unit in order to demonstrate basic features and check for proper operation. Note that this Quick Start Guide does not provide a detailed description of unit conﬁguration, or discuss advanced operating features in detail.
Page 18: Communicating With The Vip
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide PollCat NetLink-VIP Main Menu: Supervisor Mode FUNCTIONS: CONFIGURATION: 1. Status Displays 21. Default Parameters 2. Buffer Functions 22. Port Conﬁguration 3. System Functions 23. System Parameters 4. System Diagnostics 24. Scheduled Action Parameters 5.
Page 19: Access Via Network
Quick Start Guide NETWORK PORT: NIC Installed COMMUNICATION SETTINGS OUTPUT PARAMETERS IP Address: 192.168.168.168 21. Output Mode: ASCII Record Subnet Mask: 255.255.255.0 22. Data on ^B01: Gateway Addr: (undeﬁned) 23. Hold End Data: SNMP Manager 1: (undeﬁned) 24. Line # Tag: SNMP Manager 2: (undeﬁned) 25.
Page 20: Connect Your Pbx To The Vip
User's Guide for complete installation, conﬁguration and operation procedures. If you have further questions regarding the VIP unit, please contact WTI Customer Support as described in Appendix E.
Page 21: Hardware Installation
Hardware Installation The hardware installation procedure includes the following steps: Connect the VIP unit to an appropriate power supply (see Section 4.1). Use the Set-Up Switches to select default communication parameters and options (see Section 4.2). Reset the VIP unit and clear the ﬂash memory (see Section 4.3). Connect the data cables, network cable and telephone line (see Section 4.4) 4.1.
Page 22: Dc Powered Units
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Figure 4.1: DC Terminal Block Assembly 4.1.2. DC Powered Units Attach the wires from your -48V DC power source (0.2 Amp Max.) to the screw terminals, and then connect your ground line to the ground screw.
Page 23: Default Baud Rate For Pbx Port A, Pbx Port B, And Aux Port (Sw4, Sw5)
Hardware Installation 4.2.2. Default Baud Rate for PBX Port A, PBX Port B, and AUX Port (Sw4, Sw5) Switches Four and Five select default Baud Rates for PBX Ports A and B and the AUX Port. The Port Conﬁguration menus can be used to deﬁne operating baud rates as described in Section 5.4.
Page 24: Power Up Default (Sw8)
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 4.2.5. Power Up Default (Sw8) The Power Up Default allows the user to reset communication parameters to default settings without entering Command Mode. Note: If you have changed Set-Up Switches 1 through 5, and you wish to clear all menu selected parameters, Switch 8 should be set in the UP position.
Page 25: Reset To Defaults
Hardware Installation 4.3. Reset to Defaults This procedure will reset the VIP to the settings indicated by the Set-Up switches, reset all menu selected parameters to factory defaults, and clear memory. When the unit is shipped from the factory, defaults are reset and the memory is cleared.
Page 26: Connecting Cables And Phone Line
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 4.4. Connecting Cables and Phone Line Your cable layout should account for the following factors: Command Mode Access: The VIP provides several methods for accessing Command Mode • Network Access: The VIP is managed via Ethernet. Note that initial setup cannot be performed via network.
Page 27: Pbx Inputs A And B And Aux Port
Hardware Installation 4.4.1. PBX Inputs A and B and AUX Port The PBX Inputs and the AUX port are used for connection to your PBX SMDR Port. The AUX Port can be connected to a third PBX, or used to collect data from, or pass commands to other devices.
Page 28 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide...
Page 29: Configuration
Console Port or Modem Port. After network parameters have been deﬁned, you will also be able to access command mode via the Network Port. To access command mode for initial conﬁguration, proceed as follows: PollCat NetLink-VIP Main Menu: Supervisor Mode FUNCTIONS: CONFIGURATION: 1.
Page 30 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Local Access: To communicate via the Console Port, start your communications program (e.g. ProComm™). If Set-Up Switch 7 is UP (enable Console Port Password), the system will send the "PollCat-NetLink" (Password) Prompt.
Page 31: Menu System Conventions
Conﬁ guration 5.2. Menu System Conventions Access to Submenus: All menus are key activated. To access a menu, key in the number for the desired item and press [Enter]. User Level / Supervisor Level Functions: Note that most conﬁguration menus are not available in User Mode. In order to perform the setup procedures described in this section, the Supervisor Mode must be active.
Page 32: Set System Parameters
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide SYSTEM PARAMETERS: 1. Supervisor Password: (...) 2. User Password 1: SMDR 3. User Password 2: (undeﬁned) 4. Site ID Msg: (undeﬁned) 5. Wrap-Around: 6. Real-Time-Clock: 06/18/2004 Fri 16:39:05 7. Alm Data Wrap-Arnd: Enter selection, Press <ESC>...
Page 33 Conﬁ guration Wrap-Around: If internal memory becomes full, the wrap-around option allows new data to be written over older data, enabling the unit to continually recycle its memory. While command mode is active, new data will not overwrite older data in the current partition. Any new data will be stored outside the top boundary.
Page 34: Port Configuration
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide PORT CONFIGURATION: 1. PBX Port A 2. PBX Port B 3. Auxiliary Port 4. Console Port 5. Modem Port 6. Network Port 7. PBX IP Port Enter selection, Press <ESC> to return to previous menu ...
Page 35 Conﬁ guration PBX PORT A: COMMUNICATION SETTINGS INPUT PARAMETERS Baud Rate: 9600 11. Time/Date Stmp: Off Bits/Parity: 7-Even 12. Serial No Stmp: Off Stop Bits: 13. Strip Non-Prnt: On Handshake Mode: None 14. End Character: 15. Alarm Filter: 16. Store Alm Data: Alarm 17.
Page 36: Field Suppression; The Lucent Switch Feature
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide LUCENT SWITCH: GENERAL PARAMETERS Supp Number: Supp Trunk: Call Direction: Outgoing Num Chars Supp: 4 FIELD LOCATION 11. Dest Num Loc: 12. Src Num Loc: 13. In Trunk Loc: 14. Out Trunk Loc: FIELD LENGTH 21.
Page 37 Conﬁ guration Field Location: 11. Destination Number Location: This item is used to deﬁne the beginning of the ﬁeld that is normally used to store the destination phone number. (1 to 216 Characters; Default = 16.) 12. Source Number Location: Deﬁnes the beginning of the ﬁeld that is normally used to store the source phone number.
Page 38: Auxiliary Port Configuration
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide AUXILIARY PORT: COMMUNICATION SETTINGS INPUT PARAMETERS Baud Rate: 9600 11. Time/Date Stmp: Off Bits/Parity: 7-Even 12. Serial No Stmp: Off Stop Bits: 13. Strip Non-Prnt: On Handshake Mode: None 14. End Character: 15.
Page 39 Conﬁ guration 12. Serial Number Stamp: Inserts a six digit serial number at the beginning of each record received by this port. (Default = Off.) 13. Strip Non-Printables: Conserves memory and cuts polling time by excluding non-printable characters (such as Nuls and Dels) from records received at this port.
Page 40: Console Port Configuration
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide CONSOLE PORT: COMMUNICATION SETTINGS OUTPUT PARAMETERS Baud Rate: 9600 21. Output Mode: ASCII Record Bits/Parity: 8-None 22. Data on ^B01: Stop Bits: 23. Hold End Data: Handshake Mode: RTS/CTS 24. Line # Tag: 25.
Page 41 Conﬁ guration 12. Response Type: Determines how the port will react when command mode is activated. If "Display Menu" is selected, the VIP will immediately display the Main Menu when command mode is activated. If "Inhibit Menu" is selected, the VIP will not display the Main Menu until [Enter] is pressed.
Page 42 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 24. Line Number Tag: Inserts a Line Number at the beginning of each record or block released by this port. These Line Numbers are not stored in internal memory, but are added when data is released.
Page 43: Modem Port Configuration
Conﬁ guration MODEM PORT: Modem Installed COMMUNICATION SETTINGS OUTPUT PARAMETERS Baud Rate: 57600 21. Output Mode: ASCII Record Bits/Parity: 8-None 22. Data on ^B01: Stop Bits: 23. Hold End Data: Handshake Mode: RTS/CTS 24. Line # Tag: Reset string: 25. Send Compress: Init String: ATE0M0Q1&C1&D2S0 26.
Page 44 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide General Parameters: 11. Command Echo: Enables / disables command echo for this port. During set-up, it may be helpful to enable Command Echo. This allows keystrokes sent to the VIP to be displayed. (Default = On.) 12.
Page 45 Conﬁ guration 23. Hold End Data: At the end of each data release session, the VIP will send the "End Data" message before returning to command mode. When this option is enabled, this port will wait for Command ^B02 before sending the End Data message. (Default = On.) 24.
Page 46 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 34. Immediate Callout: Activates the Immediate Callout feature. When enabled, the VIP will dial the Immediate Phone Number after the user disconnects. Note that this feature must be enabled prior to each use, and the Immediate Phone Number must be deﬁned in order for this...
Page 47: Dialback Security
Conﬁ guration DIALBACK SECURITY: 1. Dialback Security: 2. Supervisor Dialback Phone #: (undeﬁned) 3. User Dialback Phone #1: (undeﬁned) 4. User Dialback Phone #2: (undeﬁned) Enter selection, Press <ESC> to return to previous menu ... Figure 5.9: Dialback Security Conﬁguration Screen 5.4.4.1.
Page 48: Network Port Configuration
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide NETWORK PORT: NIC Installed COMMUNICATION SETTINGS OUTPUT PARAMETERS IP Address: 65.106.93.105 21. Output Mode: ASCII Record Subnet Mask: 255.255.255.0 22. Data on ^B01: Gateway Addr: 65.106.93.97 23. Hold End Data: SNMP Manager 1: (undeﬁned) 24.
Page 49 Conﬁ guration Send MSS: Sets the Maximum Segment Size for TCP/IP packets sent by the VIP. (Default = 1460.) Send Email: This item is used to deﬁne parameters that are employed when the VIP automatically generates an email or text message in order to notify the operator that an alarm has been detected.
Page 50 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Output Parameters: 21. Output Mode: Selects the data output format for this port; ASCII Record, Binary Block, Xmodem or Zmodem. (Default = ASCII Record.) Note: When using Zmodem Output Mode, please refer to the cautions listed in Section 16.7.
Page 51: The Email & Text Messaging Parameters Menu
Conﬁ guration SEND EMAIL: SMTP SERVER PARAMETERS EMAIL PARAMETERS IP Address: (undeﬁned) 21. From Name: (undeﬁned) Port Number: 22. From Address: (undeﬁned) User Name: (undeﬁned) (Cont.): (Cont.): (Cont.): (Cont.): 23. To Name #1: (undeﬁned) Password: (undeﬁned) 24. To Address #1: (undeﬁned) Auth Type: LOGIN...
Page 52 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Auth Type: The type of authentication that is used when logging onto your SMTP Server. (Default = Login.) Miscellaneous: 11. Send Test Email: Sends a test email or text message, based on the currently deﬁned email parameters.
Page 53: The Ping Function
Conﬁ guration PING: GENERAL PARAMETERS IP Address: (undeﬁned) Send Pkts: Con. Lost Pkts: 4 Response Delay: 1 Sec Pkt Delay: 1 Sec Pkt Size: MISCELLANEOUS 11. Start Ping 12. Stop Ping Sess 13. Last Ping Stat Enter selection, Press <ESC> to return to previous menu ... Figure 5.12: The Ping Conﬁguration Menu 5.4.5.2 The Ping Function...
Page 54: Pbx Ip Port Configuration
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide PBX IP PORT: COMMUNICATION SETTINGS INPUT PARAMETERS 1. Service: 11. Time/Date Stmp: Off 2. Port Number: 9000 12. Serial No Stmp: Off 3. Window Size: 13. Strip Non-Prnt: On 4. Keep Alive Send: 60 Secs 14.
Page 55 Conﬁ guration Keep Alive Send: The "keep alive send" timeout in seconds. (From 1 to 3600; Default = 60 Seconds.) Keep Alive Response: The "keep alive response" timeout in seconds. (From 1 to 3600; Default = 60 Seconds.) SDM Response: The session disconnect message response timeout in seconds.
Page 56 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 17. Data Filter: Enables/disables the Data Filter, and selects the Data Filter Format that will be used by this port. The Data Filter conserves memory and cuts polling time by excluding records not needed for your application.
Page 57: Menu System Description
6. Menu System Description The VIP operating system features a series of menus, which are used to select options, invoke commands, and review status. This section provides an overview of the VIP operating system, in order to help you locate speciﬁc items in the various submenus.
Page 58 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Main Menu Item Submenu(s)/Function(s) 21. Default Parameters Resets all parameters to default settings. Offers the option to include or exclude network parameters and Alarm Filter and Data Filter conﬁgurations. 22. Port Conﬁguration...
Page 59 Menu System Description Main Menu Item Submenu(s)/Function(s) 22. Port Conﬁguration Console Port Communication Settings (Continued) Baud Rate Bits/Parity Stop Bits Handshake Mode General Parameters 11. Command Echo 12. Response Type 13. "Sure" Prompt 14. Command Timeout 15. Audit Trail Action Parameters 16.
Page 60 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Main Menu Item Submenu(s)/Function(s) 22. Port Conﬁguration Network Port Communication Settings (Continued) IP Address Subnet Mask Gateway Address SNMP Manager 1 SNMP Manager 2 SNMP Community Reset Network Port Send MSS Send Email 10.
Page 61: Main Menu
Menu System Description Main Menu Item Submenu(s)/Function(s) 23. System Parameters Supervisor Password User Password 1 User Password 2 Site ID Message Wrap-Around Real Time Clock Alarm Data Wrap-Around 24. Scheduled Action Scheduled Schedule Parameters Action #1 Schedule Action (On/Off) 2-8. Deﬁne Schedule Exclusions (MM/DD) Add Exclusion 10.
Page 62 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Main Menu Item Submenu(s)/Function(s) 25. Alarm Conﬁguration Alarm Filter 2 Deﬁne Format (Continued) Display Clue Details Deﬁne Clues Edit Clues Delete Clues Alarm Counter Reset Time PBX Inactivity Schedule Alarm 1 Weekday Alarm (On/Off) 2-5.
Page 63 Menu System Description Main Menu Item Submenu(s)/Function(s) 25. Alarm Conﬁguration 80% Full Alarm 80% Full Alarm (Continued) Action Phone Number Pager ID 1 Pager ID 2 Pager ID 3 SNMP Management Output Contacts Message 10. Auto Execute 11. Execute Commands 12.
Page 64 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Main Menu Item Submenu(s)/Function(s) 27. FTP Push FTP Server Parameters Conﬁguration Server Address User Name Password Account Directory File Name File Mode File Extension Incrementing Action Parameters 11. Read Session 12. Push Action 13.
Page 65: Status Screens
7. Status Screens The VIP includes a series of Status Screens that list the current state of all program features and options. During normal operation, these screens are used to check memory conditions, review alarm status, and display the standing of the VIP options and parameters.
Page 66: Buffer Status Screen
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide PollCat NetLink-VIP Version 1.06 11/08/2005 Tue 11:29 1% Full BUFFER STATUS: Unit Capacity: 16 MB Space Used: 16 KB Space Remaining: 15 MB Percent Full: Total Record Ct: PARTITION RECORD COUNT Console Port:...
Page 67: File List Screen
Status Screens PollCat NetLink-VIP Version 1.06 11/08/2005 Tue 11:31 1% Full FILE LIST: Port Data Type Total Record Ct Partition Record Ct Partition Owner ------------------------------------------------------------------------------- PBX-A Standard None Press <Enter> to return to menu ... Figure 7.3: File List (Sample Values Shown) 7.2.
Page 68: System Status Screen
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide PollCat NetLink-VIP Version 1.06 11/08/2005 Tue 11:33 1% Full SYSTEM STATUS: MEMORY CONFIGURATION SYSTEM PARAMETERS Module #1: 16 MB Spvsr Password: (...) Module #2: Not installed User Password 1: SMDR Module #3:...
Page 69: Scheduled Action Status Screens
Status Screens PollCat NetLink-VIP Version 1.06 11/08/2005 Tue 11:34 1% Full SCHEDULED ACTION 1: SCHEDULE ACTION PARAMETERS Scheduled Action: Action: None Sunday: Phone #: (undeﬁned) Monday: (Cont.): Tuesday: Pager ID 1: (undeﬁned) Wednesday: Pager ID 2: (undeﬁned) Thursday: Pager ID 3: (undeﬁned)
Page 70: Dialback Security Status Screen
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide  Output Contacts: The scheduled Output Contact action. A "C" indicates the contact will be closed, an "O" indicates the contact will be opened, and a dash (-) indicates that the status of the contact will not be changed.
Page 71: Data Filters & Alarms Status Screen
Status Screens PollCat NetLink-VIP Version 1.06 11/08/2005 Tue 11:36 1% Full DATA FILTERS & ALARMS: FILTERS & ALARMS PORT DEFAULT ALARM FILTER ACTION Alarm Filter 1: None Action: None Alarm Filter 2: None Phone #: (undeﬁned) Data Filter 1: None (Cont.):...
Page 72 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide  Pager ID Numbers: The default ID numbers used when the Alarm Filter generates an alphanumeric page.  SNMP Management: The default SNMP manager(s), which will receive SNMP Traps generated by Alarm Clues.
Page 73: Alarm Condition Status Screen
Status Screens PollCat NetLink-VIP Version 1.06 11/08/2005 Tue 11:39 1% Full ALARM CONDITION: ALARM PENDING Alarm Filter 1 (PBX-A): Alarm Filter 2 (PBX-A): Alarm Filter 1 (PBX-B): Alarm Filter 2 (PBX-B): Alarm Filter 1 (AUX): Alarm Filter 2 (AUX): PBX Inact Alarm 1:...
Page 74: Pbx Inactivity Alarm Status Screens
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide PollCat NetLink-VIP Version 1.06 11/08/2005 Tue 11:39 1% Full PBX INACTIVITY ALARM 1: SCHEDULE ALARM ACTION PARAMETERS Weekday Alarm: Action: None Weekday Schedule 1: 00:00-00:00 Phone #: (undeﬁned) Weekday Timer 1: 00:00 (Cont.):...
Page 75 Status Screens  Output Contacts: (Optional - Not available on NLJ-VIP units) A "C" indicates the contact will be closed, an "O" indicates the contact will be opened, and a dash (-) indicates that the status of the contact will not be changed (for more information, please refer to Section 11.) ...
Page 76: 80% Full Alarm Status Screen
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide PollCat NetLink-VIP Version 1.06 11/08/2005 Tue 11:40 1% Full 80% FULL ALARM: 80% Full Alarm: Action: None Phone #: (undeﬁned) Pager ID 1: (undeﬁned) Pager ID 2: (undeﬁned) Pager ID 3: (undeﬁned)
Page 77: Input Contact Alarm Status Screen
Status Screens PollCat NetLink-VIP Version 1.06 11/08/2005 Tue 11:41 1% Full INPUT CONTACT ALARM: Contact 1 Alarm: Trigger Level 1: Contact 2 Alarm: Trigger Level 2: High Contact 3 Alarm: Trigger Level 3: Contact 4 Alarm: Trigger Level 4: High Press <Enter>...
Page 78: Reason For Action Screen
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide PollCat NetLink-VIP Version 1.06 11/08/2005 Tue 11:42 1% Full REASON FOR ACTION Alarm Action: PBX Record Matched the Following Filter: Alarm Filter: Clue Name: ALPHA Match Count: Message: ALARM ALPHA Press <ENTER> to return to previous menu ...
Page 79: Pbx Port Status Screens
Status Screens PollCat NetLink-VIP Version 1.06 11/08/2005 Tue 11:43 1% Full PBX PORT A: COMMUNICATION SETTINGS Com Settings: 9600,E,7,1,None INPUT PARAMETERS Time/Date Stamp: Serial # Stamp: Strip Non-Print: End Character: Alarm Filter: None Store Alarm Data: Alarm Data Filter: None...
Page 80: Auxiliary Port Status Screen
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide PollCat NetLink-VIP Version 1.06 11/08/2005 Tue 11:43 1% Full AUXILIARY PORT: COMMUNICATION SETTINGS Com Settings: 9600,E,7,1,None INPUT PARAMETERS Time/Date Stamp: Serial # Stamp: Strip Non-Print: End Character: Alarm Filter: None Store Alarm Data:...
Page 81: Console Port Status Screen
Status Screens PollCat NetLink-VIP Version 1.06 11/08/2005 Tue 11:44 1% Full CONSOLE PORT: COMMUNICATION SETTINGS OUTPUT PARAMETERS Com Settings: 9600,N,8,1,RTS Output Mode: ASCII Record Data on ^B01: Hold “End Data”: Line # Tag: Send Compressed: Auto Delete: OUTPUT PARAMETERS (BINARY BLOCK)
Page 82 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide • Output Parameters: Lists the following parameters for this port:  Output Mode: The format used when data is released via this port; ASCII Record, Binary Block, Xmodem, or Zmodem.  Data on ^B01: When disabled, ^B02 is sent to begin data release.
Page 83: Modem Port Status Screen
Status Screens PollCat NetLink-VIP Version 1.06 11/08/2005 Tue 11:45 1% Full MODEM PORT: Modem Installed COMMUNICATION SETTINGS OUTPUT PARAMETERS Com Settings: 57600,N,8,1,RTS Output Mode: ASCII Record Reset String: Data on ^B01: Init String: ATE0M0Q1&C1&D2S0 Hold “End Data”: (Cont.): Line # Tag: Hang-Up String: (undeﬁned)
Page 84 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide • Action Parameters: The amount of time that will elapse between alarm actions sent from this port. • Output Parameters:  Output Mode: The format used when data is released via this port;...
Page 85: Network Port Status Screen
Status Screens PollCat NetLink-VIP Version 1.06 11/08/2005 Tue 11:46 1% Full NETWORK PORT: NIC Installed COMMUNICATION SETTINGS OUTPUT PARAMETERS MAC Address: 00-40-f4-6e-eb-a6 Output Mode: ASCII Record IP Address: 192.168.168.168 Data on ^B01: Subnet Mask: 255.255.255.0 Hold “End Data”: Gateway: (undeﬁned)
Page 86 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide  Audit Trail: When enabled, the VIP will log command activity. • Action Parameters: The Action Delay lists the amount of time that will elapse between actions sent out via this port.
Page 87: Network Status Screen
Status Screens PollCat NetLink-VIP Version 1.06 11/08/2005 Tue 11:47 1% Full NETWORK STATUS: SRC PORT STATE SOURCE IP ADDR PORT STATE None Listen None Telnet #1 Connected None Listen None Telnet #2 Not Conn 9067 Established 207.212.30.3 Telnet #3 None...
Page 88: Pbx Ip Port Status
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide PollCat NetLink-VIP Version 1.06 11/08/2005 Tue 11:47 1% Full PBX IP PORT: COMMUNICATION SETTINGS Service: Port Number: 9000 Window Size: Keep Alive Send: 60 Secs Keep Alive Resp: 60 Secs SDM Resp:...
Page 89: Alarm Filter Clue Status Screens
 Pending: The alarm is still waiting to be sent  Success: The alarm has already been sent.  Failure: The unit was not able to send the Alarm  Dashes (---): No Alarm has been generated. PollCat NetLink-VIP Version 1.06 11/23/2005 Wed 14:47 0% Full...
Page 90 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 7-26...
Page 91: The Data Filters
8. The Data Filters The Data Filters allow you to make the most efﬁcient use of the VIP's memory by excluding records (such as inbound calls) that are not needed for your call accounting application. When the Data Filters are correctly conﬁgured, the VIP will monitor each record received from the PBX.
Page 92: Defining The Data Filter Format
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide DATA FILTER 1: 1. Data Filter Action: Store 2. Deﬁne Format 3. Display Clue Details 4. Deﬁne Clues 5. Edit Clues 6. Delete Clues Enter selection, Press <ESC> to return to previous menu ...
Page 93: Data Filter Format Definition Menu
The Data Filters DEFINE FORMAT: In order to assist the user during format deﬁnition, several data records and the previous format are displayed below in the following order: Data Records (If available) Previous Format (If available) Enter new format at cursor. <Space><Enter>...
Page 94: Defining Data Filter Clues
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide DEFINE FORMAT: In order to assist the user during format deﬁnition, several data records and the previous format are displayed in the following order: Data Records (If available) Previous Format (If available) Enter new format at cursor.
Page 95 The Data Filters Clues are deﬁned using item 4 on the Data Filter Conﬁguration Menu (Figure 8.1). Each Clue will usually include the following: • Variable(s): One or more variables from the Data Filter Format, which designate the ﬁeld(s) to be monitored. For example, the variable may represent the call record ﬁeld for the number dialed.
Page 96: Logical And Relational Operators
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Edit Clues: To alter an existing Clue, type 5 and press [Enter]. The VIP will list all clue names deﬁned for the current ﬁlter. Key in the desired clue name and then press [Enter]. The Deﬁne/Edit Clue menu will be displayed, allowing the user to edit clue parameters.
Page 97: Logical And/Or Conditions
The Data Filters 8.4.1. Logical AND/OR Conditions Logical AND/OR conditions can be created by including the AND operators, or the OR operators in the match parameter deﬁnition. A logical OR condition can also be created by deﬁning a series of match parameters using a separate Clue for each parameter.
Page 98: The "Contains String" Operator
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide |08:16|075|B.JOHNSON |OUT|17145551212 |00:55|00.00| |08:18|067|R.JONES |OUT|19495557714 |05:36|00.75| |08:20|092|J.SMITH |OUT|18007140000 |11:15|00.00| ----------------------------------AAAAAAAAAAA--------------------- Figure 8.4: The “Contains String” Operator Example 8.4.2. The "Contains String" Operator The "Contains String" Operator ($) is used to search an entire variable ﬁeld for a given value or text string, without regard for the item's position within the ﬁeld.
Page 99: Assigning The Data Filter To A Port
The Data Filters Example 1: To create a Data Filter Clue that will reject call records received on Sunday, match parameters would be deﬁned as w=1. Where w is the Real-Time variable for the day of the week, and 1 indicates Sunday. Example 2: To create a Data Filter Clue that will reject call records received after 6:00 pm (18:00) or before 7:00 am (07:00), match parameters would be deﬁned as follows:...
Page 100 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide • Cumulative Effect: Each time a Data Filter Clue is deﬁned, the VIP will add the new parameter to the existing deﬁnition. When multiple clues are deﬁned, an OR condition is created. If the call record matches a deﬁned clue, the record is then stored or rejected as...
Page 101 The Data Filters Example 2: Multiple OR Conditions This example shows a Data Filter that uses multiple OR conditions to store call records which conform to one of several listed characteristics. Assume the Data Filter Format is deﬁned as shown in Figure 8.6. |08:16|075|B.JOHNSON |IN | |00:55|00.00|...
Page 102 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Given the Data Filter Format shown in Figure 8.7, deﬁne a Data Filter that will store records for calls received or placed between 7:00 am (07:00) and 6:30 pm (18:30). In addition, the Data Filter must also store records for calls received or placed by extension 013.
Page 103: The Alarm Filters (Toll Fraud Detection)
9. The Alarm Filters (Toll Fraud Detection) The Alarm Filters allow the VIP to monitor call records, and check for signs of Toll Fraud or other phone abuse. When suspect calls are detected, the VIP can send an SNMP Trap, contact a local PC via the Console Port, dial a modem or pager or send an Email or Text Message.
Page 104: The Alarm Configuration Menu
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ALARM CONFIGURATION: ALARMS DEFAULT ALARM FILTER ACTION 1. Alarm Filter 1 Action: None 2. Alarm Filter 2 Phone #: (undeﬁned) 3. PBX Inactivity Alarm 1 (Cont.): 4. PBX Inactivity Alarm 2 10. Pager ID 1: (undeﬁned)
Page 105 The Alarm Filters (Toll Fraud Detection) The following Default Alarm Action Parameters are available. Action: Speciﬁes the default action that will be performed when an alarm is generated. For more information, please refer to Section 13. Phone Number: The default number that will be dialed when an Alarm Clue generates a callout or page action.
Page 106 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 17. Execute Commands: The default Auto Execute command string. This command string will be invoked when Auto Execute is enabled, and a Callout or Console Action is generated. The command string consists of a series of ^Bxx commands, which are listed in the Command Help Screen, and Section 19.
Page 107: The Alarm Filter Configuration Menus
The Alarm Filters (Toll Fraud Detection) ALARM FILTER 1: 1. Deﬁne Format 2. Display Clue Details 3. Deﬁne Clues 4. Edit Clues 5. Delete Clues 6. Alarm Counter Reset Time: (undeﬁned) Enter selection, Press <ESC> to return to previous menu ... Figure 9.2: Alarm Filter Conﬁguration Menu (Alarm Filter 1 Shown) 9.3.
Page 108: Defining The Alarm Filter Format
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 9.4. Defining the Alarm Filter Format The Alarm Filter Format describes the location of various "ﬁelds" within each call record. Proper deﬁnition of the Format tells the VIP where to look, in order to determine if a record should be counted as a match.
Page 109: Alarm Filter Format Definition Screen
The Alarm Filters (Toll Fraud Detection) DEFINE FORMAT: In order to assist the user during format deﬁnition, several data records and the previous format are displayed below in the following order: Data Records (If available) Previous Format (If available) Enter new format at cursor. <Space><Enter>...
Page 110: Defining The Alarm Filter Clues
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 9.5. Defining the Alarm Filter Clues Alarm Filter Clues describe speciﬁc criteria that the VIP will use to determine if each record should be counted as a match. Up to sixteen clues can be deﬁned for each Alarm Filter.
Page 111: Alarm Clue Definition
The Alarm Filters (Toll Fraud Detection) DEFINE OR EDIT CLUE: Clue Name: (undeﬁned) 21. Email to: Email #1 Threshold: Match Parameters: (undeﬁned) (Cont.): Action: None Phone #: (undeﬁned) Pager ID 1: (undeﬁned) Pager ID 2: (undeﬁned) Pager ID 3: (undeﬁned) SNMP Mgmt: Manager #1 10.
Page 112: Editing And Deleting Clues
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Match Parameters: Deﬁnes criteria that determine if each record will be ﬂagged as an alarm. Match Parameters consist of a variable from Alarm Filter Format, a logical operator (see Section 9.6,) and the value that will be matched (e.g.
Page 113: Logical And Relational Operators
The Alarm Filters (Toll Fraud Detection) 9.6. Logical and Relational Operators Variables and operators are combined to form match parameters. Variables are the uppercase letters A through Z, as deﬁned in the Alarm Filter Format. Relational and logical operators are described below. Operator Function >...
Page 114: Logical Or Conditions
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 9.6.1.2. Logical OR Conditions The OR operators (+ and |) link parameters in a manner where any of two or more conditions must be true in order for the call record to be counted.
Page 115: Real Time Variables
The Alarm Filters (Toll Fraud Detection) 9.7. Real Time Variables Alarm Filter Clues can also include Real-Time variables that monitor the VIP's internal clock and calendar. Real-Time variables do not use the Alarm Filter Format, or monitor the contents of the call record. When Real-Time variables are used, the VIP will check its internal clock and calendar as each call record is received.
Page 116: Assigning The Alarm Filter To A Port
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 9.8. Assigning the Alarm Filter to a Port After deﬁning the Alarm Filter, the next step is to assign the ﬁlter to one or more input ports. The Port Conﬁguration menus are used to assign one of the available Alarm Filters to each port as described in Section 5.4.
Page 117 The Alarm Filters (Toll Fraud Detection) |08:18|001|VMAIL |IN | |00:20|00.00| |08:20|092|J.SMITH |OUT|18008547226 |01:07|01.30| |08:21|001|VMAIL |IN | |00:15|00.00| -AAAAA-BBB-CCCCC------------DDDDDDD-----------EEEEE------- Figure 9.7: Alarm Filter Format; Match Parameters Example 1 Example 1: Repeated Attempts to Access Voice Mail This Alarm Clue counts short calls to voice mail. This type of call could indicate that a caller is dialing into voice mail and randomly trying access codes in an attempt to ﬁnd an outside line.
Page 118 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide |19:18|067|R.JONES |OUT|12145551234 |25:36|04.75| |19:20|092|J.SMITH |OUT|18008547226 |01:07|00.00| |21:21|002|R.JONES |OUT|12135551212 |30:15|05.75| -AAAAA-BBB-CCCCC------------DDDDDDD-----------EEEEE------- Figure 9.8: Alarm Filter Format; Match Parameters Example 2 Example 2: After Hours Long Distance Calls. This clue counts long distance calls placed after 6:00 pm and before 7:00 am.
Page 119 The Alarm Filters (Toll Fraud Detection) |17:28|067|T.WILLIAMS |OUT|011811234567 |45:36|20.75| |17:20|092|J.SMITH |OUT|18008547226 |01:07|00.00| |17:21|002|P.BROWN |OUT|19495839514 |00:57|00.20| -AAAAA-BBB-CCCCC------------DDDDDDD-----------EEEEE------- Figure 9.9: Alarm Filter Format; Match Parameters Example 3 Example 3: Lengthy International Calls This clue requires that you are familiar with the average duration of international calls placed in the course of a normal day.
Page 120 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide |08:18|067|R.JONES |OUT| 5553333|05:36|00.75| |08:20|091|R.PETERS |OUT| 19005551212|31:07|41.00| |08:21|002|P.BROWN |OUT| 1900555444411#2|00:57|00.20| ----------------------------AAAAAAAAAAAAAAAAA------------- Figure 9.10: Alarm Filter Format; Match Parameters Example 4 Example 4: The "Contains String" Operator ($) This clue provides an example of how the "Contains String" operator ($) can search a ﬁeld for a speciﬁc text string, without regard for the string's...
Page 121: Pbx Inactivity Alarms
10. PBX Inactivity Alarms The PBX Inactivity Alarms allow the VIP to provide notiﬁcation in the event of PBX failure or disconnection. If the VIP does not receive PBX data for a user-deﬁned period of time, an alarm will be generated, allowing you to investigate as quickly as possible.
Page 122: Enabling The Pbx Inactivity Alarm
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Two separate weekday schedules allow you to specify slow and heavy PBX activity periods during the work week; the two weekend schedules allow you to deﬁne slow and heavy periods on weekends. In both cases, Schedule 1 is assigned to the busy period, and Schedule 2 is assigned to the slow period.
Page 123: Pbx Inactivity Alarm Set-Up Menu (Alarm 1 Shown)
PBX Inactivity Alarms PBX INACTIVITY ALARM 1: SCHEDULE ALARM ACTION PARAMETERS Weekday Alarm: 13. Action: None Weekday Schedule 1: 00:00-00:00 14. Phone #: (undeﬁned) Weekday Timer 1: 00:00 (Cont.): Weekday Schedule 2: 00:00-00:00 15. Pager ID 1: (undeﬁned) Weekday Timer 2: 00:00 16.
Page 124 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Actions: Determines how the VIP will react when a PBX Inactivity Alarm is generated. The VIP can call a remote modem or pager, send an SNMP Trap, execute user-deﬁned commands, send a message via the console port, open or close the optional Output Contacts or send an Email or Text Message.
Page 125 PBX Inactivity Alarms 21. Auto Execute: If enabled, the VIP will execute the command string deﬁned under item 22 when a callout or console action is generated by this alarm. 22. Execute Commands: The command string performed when the Auto Execute feature is enabled, and a callout or console action is generated.
Page 126 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 10-6...
Page 127: The 80% Full Alarm
11. The 80% Full Alarm The 80% Full Alarm is designed to notify the user when internal memory becomes approximately 80% Full. The VIP can send an SNMP Trap, call a modem or pager, or contact the user via the Console Port. This Alarm can also execute a user-deﬁned command string or open/close the optional Output Contacts.
Page 128: The 80% Full Alarm Configuration Menu
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 80% FULL ALARM: 80% Full Alarm: Action: None Phone #: (undeﬁned) Pager ID 1: (undeﬁned) Pager ID 2: (undeﬁned) Pager ID 3: (undeﬁned) SNMP Mgmt: Manager #1 Output Contacts 1/2/3/4: -/-/-/- Message: (undeﬁned)
Page 129: The Input Contact Alarms
12. The Input Contact Alarms The Input Contact Alarms are used to monitor the optional Input Contacts. When the High/Low status of the input signal changes, the VIP can send an SNMP Trap, call a modem or pager, or contact the user via the Console Port.
Page 130: Configuring The Input Contact Alarm
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ALARM CONFIGURATION: ALARMS DEFAULT ALARM FILTER ACTION 1. Alarm Filter 1 Action: None 2. Alarm Filter 2 Phone #: (undeﬁned) 3. PBX Inactivity Alarm 1 (Cont.): 4. PBX Inactivity Alarm 2 10. Pager ID 1: (undeﬁned)
Page 131: Input Contact Alarm Configuration Menu (Contact 1 Shown)
The Input Contact Alarms INPUT CONTACT 1 ALARM: Contact Alarm: Trigger Level: Action: None Phone: (undeﬁned) Pager ID 1: (undeﬁned) Pager ID 2: (undeﬁned) Pager ID 3: (undeﬁned) SNMP Mgmt: Manager #1 Output Contacts 1/2/3/4: -/-/-/- 10. Message: (undeﬁned) 11. Auto Execute: 12.
Page 132 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Output Contacts: The open/close action that will be performed when an Output Contact action is generated by this alarm. A "C" indicates the contact will be closed, "O" indicates the contact will be opened, a dash (-) indicates the status of the contact will not be changed.
Page 133: Alarm Actions
13. Alarm Actions When an alarm is generated, the VIP can call a modem or pager, send an SNMP Trap, contact the user via the Console Port, send and email or test message, or switch the optional Output Contacts. These tasks are referred to as "Alarm Actions".
Page 134: Alarm Actions For Alarm Filter Clues
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 13.1. Alarm Actions for Alarm Filter Clues The VIP allows the deﬁnition of up to sixteen Alarm Clues for each of the two Alarm Filters. Each clue can be assigned its own individual Alarm Action.
Page 135: Callout
Alarm Actions 13.2.2. Callout If "Callout" is selected, the VIP will call a remote modem when an alarm is generated. After contacting the modem, the VIP can then send an Alarm Message and/or execute a user-deﬁned command string. Typically, the Alarm Message describes the type of event that has occurred, and the Auto Execute Command string will usually report status or prompt the VIP to download data.
Page 136: Numeric Page
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 13.2.4. Numeric Page When "Numeric Page" is selected, the VIP will contact one numeric pager at a user deﬁned number. Note: Modem Port communications parameters must be properly deﬁned as described in Section 5.4.4.
Page 137: Output Contact
Alarm Actions 13.2.6. Output Contact If the "Output Contact" action is selected, the VIP can open or close the optional Output Contacts when an alarm is generated. Notes: • In order to use the Output Contact action, the Idle/Non- Alarm state for each contact should be deﬁned as described in Section 12.
Page 138: Email/Text Message
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 13.2.8. Email/Text Message If this action is selected, the VIP will send an email or text message to up to two user-deﬁned addresses when an alarm is generated. Typically, the email or text message includes a description of the type of alarm event that occurred.
Page 139: The Auto Execute Function
Alarm Actions 13.3. The Auto Execute Function Both the Callout action and Console action allow the VIP to automatically execute a user-deﬁned command string. This command string is usually employed to report system status or download data to the polling device. The Auto Execute command consists of a string of ^Bxx Commands, which are listed in Section 19 of this User's Guide.
Page 140 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 13-8...
Page 141: Scheduled Actions
14. Scheduled Actions Scheduled Actions are generally used to retrieve data from the VIP according to a user-deﬁned time table. Typically, the VIP will contact your PC at the scheduled time and day, and then automatically download collected data. In addition to its data collection function, the Scheduled Action feature can also be used to perform other tasks, such as Wellness Checks, Contact Switch operations, and etc.
Page 142: Scheduled Action Configuration Menu (Schedule 1 Shown)
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide SCHEDULED ACTION 1: SCHEDULE ACTION PARAMETERS 1. Schdl Action: 11. Action: None 2. Sunday: 12. Phone #: (undeﬁned) 3. Monday: (Cont.): 4. Tuesday: 13. Pager ID 1: (undeﬁned) 5. Wednesday: 14. Pager ID 2: (undeﬁned)
Page 143 Scheduled Actions Action Parameters: 11. Action: Deﬁnes the type of event that will occur according to the schedule. The user may select None, Callout, Alphanumeric Page, Numeric Page, SNMP Trap, Output Contact, Console or Email/Text Message. 12. Phone Number: Deﬁnes the phone number that will be dialed for a scheduled Callout or Page.
Page 144 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 18. Message: Deﬁnes the message that will be sent for a Scheduled Callout, Alphanumeric Page, SNMP Trap, Console Action or Email/ Text Message. 19. Auto Execute: When this item is enabled, the VIP can be scheduled to automatically execute the command string deﬁned under item 20.
Page 145: Saving Vip Parameters
15. Saving VIP Parameters This chapter discusses the VIP functions related to saving and restoring user-deﬁned parameters. Two different functions are discussed; saving parameters to ﬂash memory, and saving parameters to an ASCII ﬁle at your polling device. 15.1. Saving Parameters to Flash Memory During conﬁguration, newly deﬁned parameters are stored in the VIP's temporary memory.
Page 146: Saving And Restoring Parameters From An Ascii File
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 15.2. Saving and Restoring Parameters from an ASCII File After the VIP has been conﬁgured, parameters can be saved to an ASCII text ﬁle using the File Mode in ProComm or another communications program.
Page 147: Saving Parameters To An Ascii File (Command Driven Method)
Saving NetLink Parameters SYSTEM FUNCTIONS: 1. Security Level 2. “Passthrough” Mode 3. “Monitor” Mode 4. Clear Alarm Condition 5. Clear Alarm Clue Counters 6. Download Parameters 7. Audit Trail Functions 8. Upload Firmware Enter selection, Press <ESC> to return to previous menu ... Figure 15.1: System Functions Menu 15.2.2.
Page 148 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Before invoking Command ^B99, make certain the command echo is disabled at the command port which will drive the download. If the command echo is enabled when Command ^B99 is invoked, the ^B99 command will be included in the ﬁle with the saved parameters.
Page 149: Configuring The Vip With Saved Parameters
Saving NetLink Parameters 15.3. Configuring the VIP with Saved Parameters Once parameters have been saved to an ASCII ﬁle, the ﬁle can then be uploaded to the VIP to reconﬁgure the unit without manually deﬁning each parameter. The ASCII ﬁle with the saved parameters can also be uploaded to other VIP units.
Page 150 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 15-6...
Page 151: Buffer Functions (Polling)
16. Buffer Functions (Polling) The procedures in this section are used to retrieve data that has been collected from the PBX. The VIP offers four different polling methods: Menu Driven: The VIP is contacted via modem or Console Port, and the Buffer Functions Menu is used to release data.
Page 152: Partitions And Files
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Figure 16.1: Data Partitions and Files (NetLink-VIP) Figure 16.2: Data Partitions and Files (NLJ-VIP) 16.1.1. Partitions and Files When data is received from the PBX, the VIP sorts each record into one of several possible "ﬁles."...
Page 153 Buffer Functions (Polling) As shown in Figures 16.1 and 16.2, each ﬁle contains a speciﬁc data type received from a speciﬁc port. When a command port sets a partition, that port is granted ownership of one or more of these ﬁles. The File List screen (Status Displays, Item 2) can be used to determine which ﬁles are linked to each command port.
Page 154: Setting The Partition
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 16.1.2. Setting the Partition The following events will cause the VIP to set a data partition: Menu-Driven Read Session: When the Buffer Functions menu is used to release data, a partition will be set for the port that initiated the read session.
Page 155: Releasing The Partition
Buffer Functions (Polling) 16.1.3. Releasing the Partition Any of the following events will release the partition: Exit Command Mode: When the Console Port, Modem Port, or Network Port exits from command mode, the VIP will release the partition for that port. Release Partition Function: When this function (Buffer Functions Menu) is performed, the VIP will release the partition for the port that invoked the command.
Page 156: Menu Driven Data Release
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 16.2. Menu Driven Data Release The VIP offers four different methods for retrieving buffered data; menu driven data release, command driven data release, FTP Push and FTP Server data transfer. During menu driven data release, the Buffer Functions menu controls and conﬁgures the data release process.
Page 157: Buffer Functions Menu
Buffer Functions (Polling) BUFFER FUNCTIONS: 1. “Read” Session Parameters 2. Set Partition 3. Release Partition 4. Enter “Read” Session 5. Erase Partition Data 6. Erase All Data 7. Erase All Data & Clear Alarm Clue Counters 8. Release Remote Partition Enter selection, Press <ESC>...
Page 158: Read Session Parameters
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide “READ” SESSION PARAMETERS: 1. Source Port: 2. Data Type: 3. Start Record: 4. Record Count: Enter selection, Press <ESC> to return to previous menu ... Figure 16.4: Set Read Session Parameters Menu 16.2.2.
Page 159: Command Driven Data Release
Buffer Functions (Polling) Start Record: Determines the starting point for data release. For example, if Start Record is set at 153, the 153rd record in memory will be the ﬁrst record released. Note that if a negative value is entered, the VIP will determine the starting point by counting backwards from the end of the records in the current partition.
Page 160: Command ^B00 (Set/Release Partition)
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 16.3.1. Command ^B00 (Set/Release Partition) Command ^B00 can be used to set or release the partition prior to beginning command driven data release. Notes: • If the ^B00 command line does not include an argument, the partition will be set to include all data by default.
Page 161: The ^B01 Command Line
Buffer Functions (Polling) 16.3.2. The ^B01 Command Line If the ^B01 command line does not include optional arguments, and no partitions have been set, command ^B01 will release all data by default. Note: If the partition for your port has not been set, the ^B01 command arguments will set the partition location.
Page 162: Command ^B01 Examples
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Notes: • If both Alarm Filters include identical clue names, the data release command must specify the desired Filter. For example, if Alarm Filters 1 and 2 both include a clue named TEST, to retrieve alarm data from ﬁlter 1, the command would be invoked...
Page 163: Other Commands Used During Data Release
Buffer Functions (Polling) 16.3.4. Other Commands Used During Data Release The following commands are often used during command driven data release. For a complete listing of all available commands, please refer to Section 19. Site ID: To send the Site ID, type ^B03 [Enter]. Display Current Alarm Record: Type ^B08 [Enter].
Page 164: Retrieving Data Using Ftp Push
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide FTP PUSH CONFIGURATION: FTP SERVER PARAMETERS ACTION PARAMETERS Server Address: (undeﬁned) 11. Read Session UserName: (undeﬁned) 12. Push Action: Password: (undeﬁned) 13. Periodic Push: 1440 Mins Account: (undeﬁned) 14. Xmit Attempts: Directory: (undeﬁned)
Page 165 Buffer Functions (Polling) User Name: The name that the VIP will use when accessing the FTP server. (Up to 16 characters, default = undeﬁned.) Password: The password that the VIP will use when accessing the FTP server. (Up to 16 characters, default = undeﬁned.) Account: The account name that will be used to access the FTP server.
Page 166 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Action Parameters: 11. Read Session: Speciﬁes the type(s) of ﬁle that will be sent to the FTP server. When PBX data is collected, the VIP sorts records according to the port where the data was received and the Alarm Filter matched.
Page 167 Buffer Functions (Polling) Notes: • When the "By Clue" options are selected, the VIP will prompt you to enter the clue name. If an invalid clue name is entered, the prompt will be redisplayed. • When Data Type and Source Port are assigned, then the FTP Push function will own this partition while the data transfer is in progress.
Page 168 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Notes: • A periodic FTP Push operation will be delayed if targeted ﬁles are being accessed by another user at the time scheduled for data transfer. The VIP will delay the periodic push until the partition is released, or the other user exits command mode.
Page 169: File Names Created By Ftp Push
Buffer Functions (Polling) Figure 16.6: FTP Push File Names 16.4.1. File Names Created by FTP Push When the FTP Push feature is used, the VIP will assign a name to the ﬁle that receives the data. This ﬁle name will be based on the user-deﬁned, base ﬁle name, the source port, and data type.
Page 170 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Data Type (One Character): The selected Data Type (File Type.)  The VIP will list the number for the data type selected at the FTP Push Conﬁguration menu (see item 11 "Read Session.") These numbers are as follows: All: Both Alarm Records and Non-Alarm Records.
Page 171: Ftp Push Start Time
Buffer Functions (Polling) 16.4.2. FTP Push Start Time The "Start Time" parameter in the FTP Push Conﬁguration menu allows you to specify an exact start time for an FTP Push operation. The Start Time is indicated using 24 hour (military clock) format. Note that the FTP Push operation speciﬁed by the FTP Push Start Time will be performed in addition to any Periodic Push actions that are deﬁned, and that after the FTP Push Start Time elapses, additional Periodic Pushes will be scheduled...
Page 172: The Ftp Server Feature
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide FTP SERVER CONFIGURATION: FTP SERVER PARAMETERS UserName: MARIO Password: ZEBRA Filename: Auto Delete: Audit Trail: MISCELLANEOUS 11. Stop FTP Session Enter selection, Press <ESC> to return to previous menu ... Figure 16.7: FTP Server Conﬁguration Menu (Defaults Shown) 16.5.
Page 173 Buffer Functions (Polling) Filename: The ﬁrst four characters of the ﬁlename that the FTP Server function will assign to each category of data stored in buffer memory. The complete ﬁlename will consist of these four characters, one character which indicates the source port, and two characters which indicate the data type.
Page 174: Retrieving Data Using Ftp Server
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 16.5.2. Retrieving Data Using FTP Server Since the FTP Server feature will function with a variety of different FTP clients (e.g. DOS FTP, WS FTP, etc.), the exact procedure will differ slightly depending on the client used. Although this section describes the general concept for transferring data using the DOS FTP client, note that the general concept can also be applied to other FTP clients.
Page 175 Buffer Functions (Polling) Refer to the displayed ﬁle names, and select the ﬁle which contains the data that you need to retrieve. At the "FTP>" prompt, type get ﬁlename and press [Enter] (where ﬁlename is the name of the ﬁle which contains the data that you need.) The FTP Server (the VIP) will return a series of response messages, and the selected ﬁle will be transferred to the current directory on your remote PC.
Page 176: Ftp Server Example
The DOS FTP client then prompts for a username. The user keys in the username "WTI" and presses [Enter]. The FTP server responds with a message that veriﬁes that the username was valid.
Page 177 Buffer Functions (Polling) When the FTP client displays the "ftp>" prompt, the user keys in the dir command and presses [Enter] to display the names of the ﬁles available for retrieval. The dir command also displays the number of records in each ﬁle, and the Locked/Free status of each ﬁle. Files that are listed as "Locked"...
Page 178: File Names For The Ftp Server Function
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Figure 16.9: FTP Server File Names 16.5.3. File Names for the FTP Server Function When your FTP program connects to the VIP unit, it will display a series of ﬁle names. Each ﬁle name denotes the type of data stored in the corresponding ﬁle.
Page 179: Commands Supported By Ftp Server
Buffer Functions (Polling) Examples: • If the base ﬁle name is deﬁned as "TEST", and the File contains standard, non-alarm data (ST) received via the AUX port (X), the ﬁle name would be "TESTXST". • If the base ﬁle name is "PBX", and the ﬁle contains records that matched Alarm Filter 2 (A2), which were received via PBX Port B (B), then the ﬁle name would be "PBXBA2".
Page 180: Response Messages Generated By The Ftp Server Function
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide • SYST - Displays the type of Operating System that is used by the FTP Server (e.g. Unix.) • TYPE [A|I] - Speciﬁes the type of ﬁle that is being transferred as either A (ASCII) or I (Image/Binary.)
Page 181 Buffer Functions (Polling) Positive Intermediate Reply 331 User name okay, need password. Transient Negative Completion Reply 421 Too many attempts, closing control connection. 425 Can't open data connection. 426 Can't build data connection: Connection refused. 426 Transfer aborted. Data connection closed. Permanent Negative Completion Reply 500 Invalid userid/password.
Page 182: The Auto Delete Function
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 16.6. The Auto Delete Function When the Auto Delete option is enabled, the VIP will delete data from internal memory immediately after the polling device acknowledges reception. Notes: • When Auto Delete is enabled, the "Hold End Data" function must also be enabled.
Page 183: Other Menu Functions
17. Other Menu Functions In addition to the conﬁguration and polling features discussed previously, the VIP menu system also includes functions related to system management and diagnostics. 17.1. System Functions The System Functions menu (Figure 17.1), is used to access features related to general system management.
Page 184: Pass-Through Mode
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 17.1.2. Pass-Through Mode The Pass-Through Mode allows direct communication with device(s) connected to PBX Port A, PBX Port B, or the AUX Port. When communicating via the Console Port or Network Port, Pass-through Mode also allows communication with the device connected to the Modem Port.
Page 185: Monitor Mode
Other Menu Functions 17.1.3. Monitor Mode The Monitor Mode is similar to the Pass-Through Mode, in that it also allows direct communication with device(s) connected to PBX Port A, PBX Port B, the AUX Port, and the Modem Port. Note however, that while Monitor Mode is active, the VIP will store new PBX records and will continue to check for records that match Alarm Clues.
Page 186: Clear Alarm Counters
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 17.1.5. Clear Alarm Counters This function is used to reset Alarm Clue Counters to zero: From the Main Menu, type 3 and press [Enter] to access the System Functions Menu. From the System Functions Menu, type 5 and press [Enter].
Page 187: Audit Trail
Other Menu Functions 17.1.7. Audit Trail The Audit Trail Function displays a record of command activity at the Console Port, Modem Port, and/or Network Port. When a command port's Audit Trail function is activated, the VIP will create a log which lists command activity at that port.
Page 188: Upload Firmware
Obtain the update ﬁle. Firmware modiﬁcations can either be mailed to the customer, or downloaded from WTI via modem. Place the disk or diskette in your drive and/or copy the ﬁle to your hard drive. This upload procedure will erase all parameters from ﬂash memory.
Page 189 Emergency Recovery Mode. Please contact WTI Customer Service for further instructions as described in Appendix F. When ﬁrmware upgrades are available, WTI will provide the necessary ﬁles via modem or mailed diskette. At that time, an updated User's Guide or addendum will also be available.
Page 190: System Diagnostics
When the test is complete, the VIP will list all installed memory modules, along with the Pass/Fail status of each module. If test results indicate a memory error, please contact WTI Customer Service as described in Appendix F. To return to the System Diagnostics menu when the test is complete, press [Esc].
Page 191: Test
Other Menu Functions TEST PAGER Phone #: (undeﬁned) Pager ID #: (undeﬁned) Type: Alpha Start Test Enter Selection, Press <ESC> to return to previous menu ... Figure 17.3: Pager Test Menu 17.2.3. Test Pager The Test Pager function sends a test message or number to your alphanumeric or numeric pager.
Page 192: Send Test Snmp Trap(S)
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 17.2.4. Send Test SNMP Trap(s) This function will send a test SNMP trap to the network manager(s). In order to function, SNMP Managers must ﬁrst be deﬁned and selected as described in Section 5.4.5. When this function is executed, the VIP will send an SNMP Trap to each deﬁned SNMP Manager.
Page 193: Tcp Port Options
18. TCP Port Options The VIP offers three optional functions, which can be used when communicating with the unit via Telnet; the Telnet Pass-Through Mode, the Real Time Mode, and the Selective Read Mode. All of these options are selected by entering the appropriate Telnet Port Number in the Telnet command line, as described in the sections that follow.
Page 194: Telnet Pass-Through
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 18.2. Telnet Pass-Through The Telnet Pass-Through function allows users to communicate directly with devices connected to PBX Port A, PBX Port B, the AUX Port, the PBX IP Port, the Console Port, or the Modem Port. All VIP menu functions are disabled, and the only VIP command that will be recognized is ^B30 (Exit Pass-Through and Disconnect Telnet Session).
Page 195: Real Time Mode
TCP Port Options 18.3. Real Time Mode The Real Time Mode allows Telnet users to receive data as soon as it is collected from the PBX; as each data item is collected, it is sent directly to the user via Telnet. Data can be read from PBX Port A, PBX Port B, PBX IP Port or the AUX Port.
Page 196 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Port Numbers for the Real Time Mode The Real Time Mode is activated when one of the following port numbers is included in the Telnet connect command. Standard Telnet Protocol: Telnet Port No.
Page 197: Selective Read
TCP Port Options 18.4. Selective Read This function allows Telnet users to read a selected type of buffered data from the VIP unit. In other words, the Selective Read function automatically sets a data partition based on the port number speciﬁed in the Telnet connect command.
Page 198 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Standard Telnet Protocol: Telnet Port No. Function 2301 Selective Read; PBX Port A, All Data 2302 Selective Read; PBX Port B, All Data 2303 Selective Read; AUX Port, All Data 2306 Selective Read; PBX IP Port, All Data 2311 Selective Read;...
Page 199: Multiple Telnet Connections
TCP Port Options 18.5. Multiple Telnet Connections When the Telnet Pass-Through Mode, Real Time Read Mode, or Selective Read Mode are active, additional telnet connections will be allowed in some cases and denied in others as described below: Telnet Pass-Through Mode: When the Telnet Pass-Through Mode is connected to the target Port (Port A, B, PBX IP or AUX), additional telnet connections will be allowed or denied as follows: •...
Page 200: Conflicts With Other Command Ports
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 18.5.1. Conflicts with Other Command Ports When another user has accessed command mode via the Console Port, Modem Port, or Telnet Ports 23, 2001, or 3001, Telnet Pass-Through Mode, Real Time Read, and Selective Read Mode will behave as follows:...
Page 201: Command Reference Guide
19 . Command Reference Guide 19.1. Command Mode Access When the VIP has been properly installed and conﬁgured, command mode can be accessed by a local PC connected directly to the Console Port, by a remote PC that communicates via modem, or via TCP/IP network. Notes: •...
Page 202: Command Syntax
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Access via TCP/IP Network: If network parameters for the VIP unit have been assigned (see Section 5.4.5), establish a telnet session using the following format: telnet ipaddress [port] [Enter] Where: ipaddress The VIP's assigned IP Address.
Page 203: Command Help
Command Reference Guide 19.3. Command Help To display the Command Help screen shown in Figure 19.1, go to the Main Menu, type 5 and press [Enter]. To display additional command help, go to the Command Help screen, type A and press [Enter]. The screen shown in Figure 19.2 will be displayed.
Page 204: Command Summary
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide 19.4. Command Summary ^B00 Set/Reset Memory Partition Sets or releases the memory partition for your command port. Notes: • If this command does not include an argument, the partition will be set to include all data by default.
Page 205 Command Reference Guide ^B01 Enter Data Release Mode Releases data collected from the PBX. Notes: • When data is released in groups of "n" records (e.g., ^B01,30), command ^B02 is sent to release the next group. • To exit Data Release Mode and return to command mode, type ^B30 [Enter].
Page 206 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ^B01 Data Release Mode (Continued) Notes: • If both Alarm Filters include a clue with the same name, the command must specify the desired ﬁlter. For example, if Alarm Filters 1 and 2 both include a clue named TEST, to retrieve data from ﬁlter 1, the command line would read ^B01,A1,"TEST".
Page 207 Command Reference Guide ^B04 Define Site ID (Supervisor Mode Only) Deﬁnes a Site ID Message up to 32 characters long. Type ^B04,text and press [Enter] (where "text" is the desired Site ID). The Site ID cannot include quotes or ASCII control characters (e.g. STX, ETX).
Page 208 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ^B07 Continuous Binary Block Read Initiates a continuous binary block read, regardless of the output mode setting. Blocks are sent continuously, without acknowledgment, and cannot be retransmitted during the current read session. When transmitting via modem, error correction must be enabled.
Page 209 Command Reference Guide ^B07 Continuous Binary Block Read (Continued) Notes: • To exit Continuous Binary Block Read and return to Command Mode, type ^B30 [Enter]. • If both Alarm Filters include an identical clue name, the command must specify the desired ﬁlter. For example, if Alarm Filters 1 and 2 both include a clue named TEST, to retrieve data from ﬁlter 1, the command line would read ^B07,A1,"TEST".
Page 210 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ^B13 Display Site ID Message / Alarm Message Displays the user-deﬁned Site ID Message, along with the name of any clue that is in the alarm state, and the status of the counter for that clue. Type ^B13 and press [Enter].
Page 211 Command Reference Guide ^B20 Display Partition Record Count Displays the number of records in your port's current memory partition. Type ^B20 and press [Enter]. Corresponding Menu Function: Status Displays, Item 1 ^B21 Display Remaining Space Displays the approximate amount of memory (in characters/bytes) that is currently available.
Page 212 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ^B26 Display Separator Line Creates a line of dashes that can be used to visually separate displayed material. To send a line of dashes, type ^B26 [Enter]. ^B27 Enter Test Message Mode Tests the modem transmitter.
Page 213 Command Reference Guide ^B39 Erase All Data Erases all stored data, including records stored outside your port's memory partition. Command ^B39 includes an option that allows the user clear all data and reset all Alarm Clue Counters to zero. CAUTION: Erased call records cannot be restored. If the "Sure"...
Page 214 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ^B51 Store Alarm Data (Supervisor Mode Only) Allows the user to determine where alarm data will be stored. The VIP can either store alarm records in the Alarm File (default), in the Standard (non-alarm) File, or in both ﬁles. Command ^B51 uses the following format: ^B51[,port][,ﬁle] [Enter]...
Page 215 Command Reference Guide ^B54 Release Data on ^B01 Determines how the VIP will react when Command ^B01,n is invoked to release data in groups of "n". Note that this command will only effect the port that invoked the command. Command Options: ^B54,1 Release First Group without ^B02 (Default).
Page 216 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ^B56 Select Data Filters (Supervisor Mode Only) Determines which data ﬁlter will be used for each input port. This command uses the following format: ^B56[,port][,ﬁlter] [Enter] Where: ,port Input Port: If this argument is omitted, ^B56 will assign the selected ﬁlter to PBX Port A.
Page 217 Command Reference Guide ^B59 Line ID Option Inserts an eight digit Line ID number at the beginning of each record. Line ID numbers are not stored, but are added when data is released. Each time data is polled, the ﬁrst line number will always be 00000001. This command will only effect the port that invoked the command.
Page 218 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ^B61 Define PBX Port Bits & Parity (Supervisor Mode Only) Selects bits and parity settings for PBX Port A, PBX Port B, and the AUX Port, using the following format: ^B61[,port][,set] [Enter]...
Page 219 Command Reference Guide ^B64 Enable / Disable Wrap Around Mode (Supervisor Mode Only) When the VIP's internal memory is full, the wrap around mode allows new data to be written over older data. This allows the VIP to continually recycle its memory. Command Options: ^B64,1 Disable Wrap Around Mode (Default)
Page 220 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ^B66 Enable / Disable Time / Date Stamp (Supervisor Mode Only) Enables the time/date stamp option for each input port. The time/date stamp will be inserted at the beginning of each record, prior to storage in the VIP's memory.
Page 221 Command Reference Guide ^B70 Enable/Disable Immediate Callout and 80% Full Alarm (Supervisor Mode Only) Enables and conﬁgures the Immediate Callout and 80% Full Alarm. When Immediate Callout is enabled, the VIP will dial a user- deﬁned Callout Number, approximately 5 seconds after a disconnect or loss of carrier.
Page 222 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ^B71 Enable/Disable DLE Stuffing Option (Binary Block Mode Only) DLE Stufﬁng allows literal 8 bit characters to be inserted into a string of binary data. After data is released, the 8 bit characters can be retrieved and read.
Page 223 Command Reference Guide ^B75 Enable / Disable "Sure?" Prompt (Supervisor Mode Only) When certain commands are invoked, the "Sure?" prompt is displayed to allow the user to verify the command should be executed. When enabled, a prompt will be displayed for ^B25 (Clear Partition), ^B39 (Clear All Records), ^B50 (Reset Options to Defaults), ^B74 (Save / Recall Parameters), ^B76 (Release Remote Partition), and others.
Page 224 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ^B78 Display Modem Message Displays the Modem Reset Message (AT Command String), Initialization String, and Hang-Up String. Type ^B78 and press [Enter]. Corresponding Menu Function: Status Displays, item 25 ^B79 Define / Display Passwords (Supervisor Mode Only) Deﬁnes and/or displays command mode...
Page 225 Command Reference Guide ^B86 Reset Alarm Clue Counters Resets counters for speciﬁed Alarm Clue to zero. To clear an alarm condition, please use Command ^B84. Command Options: ^B86,"clue" Reset Counter for clue only. ^B86,*,A1 Reset All Counters for Alarm Filter 1. ^B86,*,A2 Reset All Counters for Alarm Filter 2.
Page 226 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ^B90 Reset Modem Port / Define Modem Port Communication Parameters (Supervisor Mode Only) This command can be used to reset the VIP's internal modem or redeﬁne modem communication parameters. Reset Modem: To reset the modem, use the following format:...
Page 227 Command Reference Guide ^B92 PBX Port A Communication Parameters (Supervisor Mode Only) Deﬁnes the baud rate, parity, data bits, and stop bits for PBX Port A. This command uses the following format: ^B92,baud,parity,data,stop [Enter] Where: baud Baud Rate: Any standard rate from 300 bps to 115.2 Kbps. Note that it is only necessary to enter the ﬁrst two characters of the baud rate.
Page 228 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ^B94 Enter Monitor Mode (Supervisor Mode Only) Allows direct communication with the PBX. In Monitor Mode, data can be received directly from the PBX in order to check reception. Commands can also be sent directly to the PBX. To exit Monitor Mode, type ^B30 and press [Enter].
Page 229 Command Reference Guide ^B97 Define / Display Network Parameters (Supervisor Mode Only) Displays and/or Deﬁnes network parameters, including the IP Address, Subnet Mask, and Gateway Address. Command Options: ^B97 Display Network Parameters ^B97,1,IPADDR Deﬁne IP Address; Where IPADDR is the desired IP Address.
Page 230 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide ^B99 Save Current Parameters (Supervisor Mode Only) Saves currently deﬁned VIP parameters to an ASCII text ﬁle on your polling device. In the event of corruption or erasure, the saved parameters can be downloaded to the unit in order to restore the previous conﬁguration.
Page 231: Specifications
A. Specifications A.1. NetLink-VIP Specifications Storage Capacity: Using dual compression, approximate storage capacity is as follows. Capacity may vary with different PBX formats. Approximate Memory Size Call Record Capacity 512K 16,000 125,000 250,000 500,000 1,000,000 2,000,000 Memory: Flash Memory Coding: 7/8 data bits, even/odd/no parity bit, 1,2 stop bits. Input Port Baud Rates (PBX A, PBX B, AUX Port): All standard rates from 300 bps to 115.2 Kbps.
Page 232: Nlj-Vip (Netlink Jr.-Vip) Specifications
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide A.2. NLJ-VIP (NetLink Jr.-VIP) Specifications Storage Capacity: Using dual compression, approximate storage capacity is 10,000 to 16,000 records. Memory: Flash Memory. 512K for Data Storage. Coding: 7/8 data bits, even/odd/no parity bit, 1,2 stop bits.
Page 233: Description Of System Interfaces
Appendices B. Description of System Interfaces B.1. Input Ports (PBX A, PBX B, AUX) (DB9 Male; DTE) Note: NLJ-VIP units do not include PBX Port B or the AUX Port. Signal Data Carrier Detect (In) Receive Data (In) Transmit Data (Out) Data Terminal Ready (Out) Signal Ground Not Connected...
Page 234: Console Port (Db-25 Female; Dce)
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide B.2. Console Port (DB-25 Female; DCE) Signal Receive Data (In) Transmit Data (Out) Request to Send (In) Clear to Send (Out) Data Set Ready (Out) Signal Ground Data Carrier Detect (Out) Data Terminal Ready (In) B.2.1.
Page 235: Supervisor Functions And User Functions
C. Supervisor Functions and User Functions In order to restrict access to sensitive commands, the VIP offers two separate operating modes; Supervisor Mode and User Mode. Supervisor Mode allows access to all command functions, including those used to setup and conﬁgure the VIP unit. User Mode allows limited access to command functions;...
Page 236 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide C.3. Supervisor Mode and User Mode Functions The table below summarizes the functions that are available in each of the two security modes. Supervisor Menu Function Mode User Mode Status Displays Buffer Functions...
Page 237: Alarm Clue Definition Tips
D. Alarm Clue Definition Tips This section describes techniques that can be used to avoid common problems that are often encountered when deﬁning Alarm Clues. To effectively detect Toll Fraud, Alarm Clues must produce an accurate count of calls that match the characteristics of a suspect phone call. Careful planning will allow you to create clues that count suspect calls, and ignore calls you don't need.
Page 238 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide For example, if the variable "B" represents call duration and you wish to check for calls lasting longer than 15 minutes, the deﬁnition would include the phrase "B>15:00". Unfortunately, this would also count headers that have alphabetic text in the call duration ﬁeld.
Page 239 854-7226, between 8:00 am and 5:00 am, Paciﬁc Time. Any VIP unit conﬁgured to allow remote access can be contacted via modem and programmed by WTI service personnel. Before calling, make certain your VIP unit has been allowed to store a substantial number of call records, representative of the type produced by the PBX.
Page 240: Customer Service
If the unit should need to be returned for factory repair, it must be accompanied by a Return Authorization Number issued by WTI Customer Service. WTI Customer Service...
Page 241: Bxx Command Summary
G. ^Bxx Command Summary Cmd. Description / Options ^B00 Set/Reset Memory Partition ^B00[,type][,source] or ^B00,R Where: [,type] Data Type: Offers the following options: Include Records that Match Alarm Filter 1 (or) Include Records that Match Alarm Filter 1 Include Records that Match Alarm Filter 2 ,ALM Include All Alarm Records from both Filters ,STD...
Page 242 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Cmd. Description / Options ^B05 Deﬁne End-of-Record Character ^B05[,port][,char] Where: [,port] Input Port: Offers the following options: PBX Port A PBX Port B (Not Available on NLJ-VIP Models.) AUX Port (Not Available on NLJ-VIP Models.)
Page 243 Appendices Cmd. Description / Options ^B19 Display Action Schedule ^B19,1 Display Parameters for Schedule 1 ^B19,2 Display Parameters for Schedule 2 ^B20 Display Partition Record Count ^B21 Display Remaining Space ^B22 Display Memory Capacity / PBX Port Baud Rate ^B24 Display DIP Switch Settings ^B25 Erase Partition Data...
Page 244 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Cmd. Description / Options ^B51 Store Alarm Data ^B51[,port][,ﬁle] Where: [,port] Input Port: Offers the following options: PBX Port A PBX Port B (Not Available on NLJ-VIP Models) AUX Port (Not Available on NLJ-VIP Models)
Page 245 Appendices Cmd. Description / Options ^B57 Enable / Disable XON / XOFF Function ^B57[,port][,action] Where: [,port] Input Port: If this argument is omitted, the command will be applied to PBX Port A by default. Options: PBX Port A PBX Port B (Not Available on NLJ-VIP Models) AUX Port (Not Available on NLJ-VIP Models) PBX IP Port Enable / Disable Action: Offers the Following Options:...
Page 246 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Cmd. Description / Options ^B64 Enable / Disable Wrap Around Mode ^B64,1 Disable Wrap Around Mode ^B64,2 Enable Wrap Around Mode ^B65 Select Alarm Filters ^B65[,port][,ﬁlter] Where: [,port] Input Port: If this argument is omitted, the command will be applied to PBX Port A by default.
Page 247 Appendices Cmd. Description / Options ^B70 Enable / Disable Immediate Callout and 80% Full Alarm ^B70 Disable Immediate Callout and 80% Full Alarm ^B70,I Enable Immediate Callout ^B70,I,1 Enable Immediate Callout ^B70,I,1,1 Enable Immediate Callout ^B70,I,1,2 Disable Immediate Callout ^B70,I,2,n Deﬁne Immediate Callout Number (where n = Immediate Callout Number) ^B70,I,2,[Space]...
Page 248 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Cmd. Description / Options ^B76 Release Remote Partition ^B76 Release Console Port Partition ^B76,c Release Console Port Partition ^B76,m Release Modem Port Partition ^B76,T1 Release Partition for Telnet Port 1 ^B76,T2 Release Partition for Telnet Port 2...
Page 249 Appendices Cmd. Description / Options ^B90 Reset Modem Port / Deﬁne Modem Communication Parameters Reset Modem Port: Uses the Following Formats: ^B90 Reset Modem Port ^B90,Y Suppress "Sure" Prompt, Reset Modem Port Conﬁgure Modem Port: Uses the Following Format: ^B90[,baud][,parity][,data][,stop] Where: [,baud] Baud Rate: Can be any standard rate from 300 bps to 115.2 Kbps.
Page 250 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Cmd. Description / Options ^B92 Deﬁne PBX Port A Communication Parameters ^B92[,baud][,parity][,data][,stop] Where: Baud Rate: Can be any standard rate from 300 bps to 115.2 Kbps. [,baud] If an asterisk is entered, the port will be set at the default rate speciﬁed by Setup Switches 4 and 5.
Page 251 Appendices Cmd. Description / Options ^B96 Deﬁne AUX Port Communication Parameters ^B96[,baud][,parity][,data][,stop] Where: [,baud] Baud Rate: Can be any standard rate from 300 bps to 115.2 Kbps. If an asterisk is entered, the port will be set at the default rate speciﬁed by Setup Switches 4 and 5.
Page 252 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Apx-22...
Page 253 Index Alarm Data Symbols Store 19-14 100Base-T Wrap-Around 10Base-T Alarm Filter 9-1 to 9-18 80% Full Alarm 11-1 to 11-2, 19-21 Action Action 11-1 Action Parameters 9-10 Auto Execute 11-2 Alarm Actions 13-2 Email To 11-2 Alarm Counter Reset Time Execute Commands 11-2 Auto Execute...
Page 254 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Audit Trail 17-5 Buffer Functions 16-1 to 16-32, 19-18 Console Port 5-13 Clear Alarm Counters 16-7 FTP Server 16-23 Data Types 16-8 Modem Port 5-16 Erase All Data 16-7 Network Port 5-21...
Page 255 Index Command Reference Guide 19-1 to 19-30 Data Filter 8-1 to 8-12 Command Syntax 19-2 Action Command Timeout And/Or Conditions Console Port 5-13 Assigning to a Port Modem Port 5-16 AUX Port 5-11 Network Port 5-21 Clues 8-4 to 8-5, 8-5 to 8-6 Comparative Operators Apx-7 Clue Name...
Page 256 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide End of Record Character Dip Switches Deﬁne 19-7 Display Settings 19-11 Erase All Data 16-7, 19-13 Directory Erase Partition Data 16-7, 19-11 FTP Push 16-15 Exclusions Disconnect PBX Inactivity Alarm 10-3 PBX IP Port...
Page 257 Index FTP Server 16-22 to 16-31 Audit Trail 16-23 Keep Alive Response 5-27 Auto Delete 16-23 Keep Alive Send 5-27 Commands Supported 16-29 Conﬁguration 16-22 to 16-23 Last Email Status 5-24 Data Type 16-28 Last Ping Status 5-25 File Name 16-23, 16-28 Last Status Password...
Page 258 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Message 80% Full Alarm 11-2 Network Port 2-3, 4-7, 5-20 to 5-22 Alarm Filter Action Delay 5-21 Input Contact Alarm 12-4 Audit Trail 5-21 PBX Inactivity Alarm 10-4 Auto Delete 5-22 Scheduled Action...
Page 259 Index Output Mode PBX Inactivity Alarm (continued) Console Port 5-13 Schedules and Timers 10-1 Modem Port 5-16 SNMP Management 10-4 Network Port 5-22 Status Screen 7-10 to 7-11 Weekday Alarm 10-2 Weekday Schedule 10-2 Packet Delay 5-25 Weekday Timer 10-2 Packet Size 5-25 Weekend Alarm...
Page 260 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Phone Number Reset Button 80% Full Alarm 11-1 Reset Modem 5-15 Input Contact Alarm 12-3 Reset Network 5-20 PBX Inactivity Alarm 10-4 Reset String 5-15 Scheduled Action 14-3 Reset to Defaults Ping Function...
Page 261 Index Stop Ping Session 5-25 Send Test SNMP Trap 17-10 Store Alarm Data 19-14 Separator Line 16-13, 19-12 AUX Port 5-11 Sequence Attempts 5-17 PBX IP Port 5-27 Sequence Delay 5-17 PBX Port Serial Number Stamp Strip Non-Printables 19-15 AUX Port 5-11 AUX Port 5-11...
Page 262 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Telnet Port Numbers 18-1 to 18-8 Terminal Block 2-2, 4-2 Upload Firmware 17-6 Test FTP Push 16-18 User Mode Apx-5 to Apx-6 User Name Test Message Mode 19-12 Test Pager 17-9 Email and Text Messaging...
Page 263: Index
Index Index-11...
Page 264 PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide Trademark and Copyright Information WTI and Western Telematic are trademarks of Western Telematic Incorporated. All other product names mentioned in this publication are trademarks or registered trademarks of their respective companies. Information and descriptions contained herein are the property of Western Telematic, Inc.
Page 266 5 Sterling Irvine California 92618 • • (949) 586-9950 Toll Free: 1-800-854-7226 • Fax: (949) 583-9514 http://www.wti.com •...

This manual is also suitable for:

Pollcat netlink nlj-vip

WTI PollCat NetLink-VIP User Manual

1 Introduction

2 Unit Description

3 Quick Start Guide

4 Hardware Installation

5 Configuration

6 Menu System Description

7 Status Screens

8 The Data Filters

9 The Alarm Filters (Toll Fraud Detection)

10 PBX Inactivity Alarms

11 The 80% Full Alarm

12 The Input Contact Alarms

13 Alarm Actions

14 Scheduled Actions

15 Saving VIP Parameters

16 Buffer Functions (Polling)

17 Other Menu Functions

18 TCP Port Options

19 Command Reference Guide

Specifications

Description of System Interfaces

Supervisor Functions and User Functions

Alarm Clue Definition Tips

Customer Service

Bxx Command Summary

Index

Quick Links

Need help?

Questions and answers

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