Advantage Computer DAP HANDHELD Reference Manual

Jus and jayhawk handheld transfer program

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DAP HANDHELD

DATA COLLECTOR

Reference Guide

JUS and Jayhawk Handheld Transfer

Program

Table of Contents

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Page 1 DAP HANDHELD DATA COLLECTOR Reference Guide JUS and Jayhawk Handheld Transfer Program...
Page 2 COPYRIGHT Copyright © 2002 by Advantage Computer Enterprises, Inc.. All rights reserved. No part of this publication may be transmitted, transcribed, reproduced, stored in any retrieval system or translated into any language or computer language in any form or by any means,...
Page 3: Table Of Contents
TABLE OF CONTENTS INTRODUCTION Overview Handheld Layout HANDHELD CONTROL Basic Commands Connecting the Handheld TRANSFERRING FILES Creating the File Transferring from PC to AMR Verifying Export Files Reading Meters Transferring from AMR to PC Verifying Import Files FREQUENTLY ASKED QUESTIONS FREQUENTLY ASKED QUESTIONS...
Page 4: Introduction
This guide will give a step-by-step walkthrough for all procedures dealing with the handling of the DAP Handheld Data Collector. This is to be used in conjunction with the DAP interface inside of Jayhawk Software’s billing programs (JUBS & JUS).
Page 5: Handheld Control
HANDHELD CONTROL BASIC COMMANDS This is a brief overview of the basic commands available when working with the Handheld. Be advised that all commands are entered using the Handheld Keyboard or using the stylus (see Figure 1, p. 4). Turning the Unit ON: To turn on the Handheld, simply press the F1 key (upper left hand corner of keypad) for about 3 seconds on the keyboard.
Page 6: Connecting The Handheld
CONNECTING THE HANDHELD We have done our best to make instructions, which will help connect the Charging Cradle to the serial port of the PC. The images used should be similar to the PC configuration. Following the steps below should make the connection process smoother. Components The Microflex Handheld set should include a power supply for the cradle, an Ethernet connection cable, and cradle.
Page 7: Transferring Files
TRANSFERRING FILES Step 1: CREATING THE FILE Every billing period before the meters are read with the HH, you will need to create the file for the HH from JUS. This process will export the most current customers' information from your JUS data (names, addresses, previous readings, etc.) into a file that the DAP HH will ultimately use for the meter reading.
Page 8 Optional: If the path needs to be CHANGED then select the “…”. When changing the file path, the normal Windows "Save" dialog window will appear. You can look in the Save In: drop-down area to find the location of where the JayHH.jot file is to be saved.
Page 9: Transferring From Pc To Amr
Step 2: TRANSFERRING FROM PC TO AMR A. Verify the handheld is placed in the cradle and all cables are attached to the network. Note First Time Use: Start the HH FTP program. Press the “Settings” button, after selecting a transfer type.
Page 10 B. On the Main window, select the Transfer Type, Use File Transfer Protocol (FTP). You will always select this option while when transferring to the any of the Dap handhelds (HH). This option will be remembered when you start the program next. Press the Next button. C.
Page 11 D. You will now select the handheld that you wish to transfer from. Select it from the list and then Press the Next button. E. Make sure the file and location of that file that you want to Transfer from the PC. You can Press the Browse button if you need to change the file.
Page 12 F. Finally, confirm the selections. If any of the options are not correct then Press the Back button, and change the incorrect option. Press the Begin Transfer button to transfer the file. A green button will appear on the drive icon on the handheld’s screen verifying communication is taking place.
Page 13: Verifying Export Files
Step 3. VERIFYING EXPORT FILES 1. To verify that the correct routes were transferred to the handheld, follow these Shortcut to Hand CE instructions on the handheld: With the Stylus, double click on the Shortcut to Shortcut to JayReader located on the LCD panel of the handheld. JayReader 2.
Page 14: Reading Meters
Step 4: READING METERS To use the handheld to enter meter readings follow these steps (refer to the your device’s manual for typing or general use information): Turn the unit on by pressing the power button. The unit will conserve battery life by automatically shutting off after a few seconds.
Page 15 4) Use the numeric pad, or the physical keys on the unit to type the new reading. Use the Backspace Cancel 1234567890 (BKSP) button to erase the last character of your reading. You can put in an Estimated BKSP reading by pressing the EST button. If the meter was not supposed to be read press the Unread button.
Page 16 6) The Search Screen has five options to search by pressing the appropriate key or button. Use the keypad to type the name, premise #, etc. Press the Enter key to start searching. Keep hitting Enter until you find what you are looking for. When done hit the Accept button to return to the main screen.
Page 17 Help 7) On the main screen, hit the H key to bring up the Help screen. The Help screen - Next Unread Meter shows you any button presses for the main - Prev Unread Meter screen that will aid you in the meter reading process.
Page 18 9) On the main screen Strike M for More Staus: ACTIVE Info. The More Information screen allows Name: John Smith you to see more information about the Service Add: 1000 W Miller Rd. current meter you are on. On some Acct Number: 0001 Handheld devices you can put in an SD Prem Number: 0001...
Page 19: Transferring From Amr To Pc
Step 5: TRANSFERRING FROM AMR TO PC After the meters have been read, the next step is to transfer the readings to the computer. A. Verify the handheld is placed in the cradle and all cables are attached to the network. On the Main window, select the Transfer Type, Use File Transfer Protocol (FTP).
Page 20 C. You will now select the handheld that you wish to transfer from. Select it from the list and then Press the Next button. D. Make sure the file and location of that file that you want to Transfer from the HH. You can Press the Browse button if you need to change the file.
Page 21 E. Finally, confirm the selections. If any of the options are not correct then Press the Back button, and change the incorrect option. Press the Begin Transfer button to transfer the file. A green button will appear on the drive icon on the handheld’s screen verifying communication is taking place.
Page 22: Verifying Import Files
Step 6: VERIFYING IMPORT FILES The next step in the AMR process is to import the new readings from the AMR/HH file(s) into JUS through the Reading Group(s) as explained below. 1. To import the readings into JUS, open the desired Reading Group from Activities | Readings/Units - [F11] (explained in the Meter Reading section of the manual if needed)
Page 23: Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS 1. How do I start the Hand CE\JayReader program on the handheld? Answer/Solution: The program may be launched three ways. 1) Double click on the Shortcut to Hand CE\JayReader. 2) Highlight the Shortcut to Hand CE\JayReader icon and push Enter on the keyboard.
Page 24 7. How do I verify handheld is communicating? Answer/Solution: A: There should be a light on the front of the DAP unit and it should be either Red or Green. This means the transferring cradle has power and is now capable of connecting to the network. If there is no light on the front that means the cradle and DAP device do not have power and cannot transfer.