First connect your mobile phone or PC device to your
network , and enter "urocomm.info" or 192.168.225.1 in your browser,and
enter the password 12345678 to open the administration interface. Here you can
change your Wi-Fi name and password. After it has been changed, remember to
save it.
Alternatively, you can change the Wi-Fi name and password in the APP.
What should I do when my Phone/Tablet can not connect with the device?
1.
(1) Make sure the Phone/Tablet's WLAN is turned on.
(2) Refresh the network list, and search for the SSID of the device.
(3) Make sure to input the correct password.
(4) Disconnect your device from your current network and then reconnect.
2.
What should I do when the device has no internet connection?
(1) Make sure the device status is normal. The signal may be weaker when in
airports, mountain areas, high ways, harbors, basements, rural areas and islands.
Please restart and try again after moving to a different location.
(2) If you still can not get an internet connection, please contact us through
email : service@urocomm.com
3.
What should I do if my device is lost?
If your device is lost accidentally, please contact customer service to freeze your
account in time to avoid additional fees.
4.
Why can I not use my device after a SIM card is inserted?
WLAN
Mobile WiFi
Need help?
Do you have a question about the Urozetta Cloud Pro and is the answer not in the manual?