Table of Contents
Troubleshooting
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Summary of Contents for MX Thermostatic Care QI
- Page 1 Thermostatic Care Thermostatic Plus Thermostatic Control Instantaneous Electric Shower Installation and User Instructions IMPORTANT! This Step-by-Step guide should be given to the customer after installation and demonstration.
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Page 2: Table Of Contents
Installation a guide for installers 1. Shower Unit Familiarisation 2. Installation Check List The MX range of QI Thermostatic Care and Plus shower models have 3. Important Safety Information been specially designed for Quick 4. General Installation Layout Guide 7 Installation. -
Page 3: Pack Contents
PACK CONTENTS • 4 . Riser Rail Bracket • 2. Shower Handset • 1. Shower Unit • 3. Riser Rail Tube • 5 . R iser Rail Height Adjuster Thermostatic Care Temperature FLOW Please make sure Flow Control ALL components • 9. A dditional Wall are included before START/STOP Handset Bracket starting the installation. (Care model only) 1. -
Page 4: Shower Unit Familiarisation
1. ShOWER UNIT FAMILIARISATION Temperature buttons Thermostatic Care Warmer (+) push button Cooler (-) push button Temperature “Secret Until Illuminated” Temperature seven segment display Limit Indicator LED FLOW Flow Control button Flow Control Start / Stop button START/STOP NOTE: The “Secret Until Illuminated” seven segment display indicates the shower outlet water temperature and shows through the front cover when the shower is operating. -
Page 5: Important Safety Information
3. PLEASE READ ThIS IMPORTANT SAFETy INFORMATION Products manufactured by the MX Group are safe and without risk provided they are installed, used and maintained in good working order in accordance with our instructions and recommendations. FOR ThE USER: WARNING: DO NOT operate shower if frozen, or suspected of being frozen. - Page 6 FOR ThE INSTALLER: DEFAULT PLUMBING SETTING: The shower unit is supplied for right hand mains water connection. To plumb the unit from the left of the shower back plate you must remove the blanking cap by sliding off the metal retaining clip and refit to the right hand side of the unit ensuring the metal retaining clip is refitted and pushed firmly into the groove.
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Page 7: General Installation Layout Guide
4. GENERAL INSTALLATION LAyOUT GUIDE Plan your installation carefully. Check on as this may cause a drop in pressure to a the nearest and most accessible rising level that is too low for the shower unit to main water supply, this may be beneath work correctly. -
Page 8: Important Installation Information
5. IMPORTANT INSTALLATION INFORMATION n Shower installation must be carried n The shower unit must not be fitted out by a suitably qualified person and be where it may be exposed to frost, for in accordance with BS 7671 (IEE wiring example in an outdoor area. -
Page 9: Fixing The Shower To The Wall
6. FIXING ThE ShOWER TO ThE WALL Note: there is a connector and lead Position your shower on the wall so that it will NOT be in the direct water spray from attached to the control PCB mounted on the shower handset when fixed. the shower back plate. -
Page 10: Product Positioning Guide
7. PRODUCT POSITIONING GUIDE Shower unit can be mounted either side of riser rail Height of Thermostatic Care showerhead and shower Temperature to suit user’s requirements FLOW Flow Control START/STOP Additional wall Mains cold water supply mounted handset (either top, bottom, left, holder right or rear entry Soap dish Hose retaining ring 25mm minimum Spillover level Outline of bath or shower tray Spillover level... -
Page 11: Plumbing Connections
8. PLUMBING CONNECTIONS Location holes for The 8 arrows depict mounting are easily NOTE! water and electrical marked off from entry points inside unit PLUMBING ThE ShOWER UNIT MUST PRECEDE WIRING! QUICK INSTALLATION As you can see from the diagram right the shower unit can be both plumbed and wired from 8... - Page 12 PLUMBING CONNECTIONS (CONT.) The shower back plate incorporates into the lower right and left hand side of the DEFAULT PLUMBING SETTING back plate removable trim sections to allow easy access when deciding on and The shower unit is supplied for right connecting to the water mains supply.
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Page 13: Electrical Connections
PLUMBING CONNECTIONS (CONT.) Tighten the back plate fixing screws so the Turn on the mains water supply and check unit is firmly fixed to the wall. for leaks. At this stage no water can flow through the unit. If rear entry pipe work is used we recommend the use of a suitable sealant IMPORTANT: Remember to replace the to seal around the incoming pipe work to... - Page 14 ELECTRICAL CONNECTIONS (CONT.) NOMINAL MINIMUM FUSE MAX CABLE RATING AT 240V RATING OF RATING ISOLATING 10mm SWITCH 31.25amps 40amps 40amps 33.33amps 40amps 40amps 35.41amps 40amps 40amps 39.58amps 40amps 40amps 10.5 43.75amps 45amps 45amps The incoming cable should be hidden. The outer sheath of the supply cable must be striped back to the minimum length as IMPORTANT: The shower unit is supplied illustrated and the earth conductor must...
- Page 15 ELECTRICAL CONNECTIONS (CONT.) Connect the cable to the terminal block. shower circuit to supply power to other Ensure that ALL the retaining screws equipment such as an extractor fan or are VERy tight and that NO cable pump etc will invalidate the guarantee. insulation is trapped under the screws.
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Page 16: Changing The Operational Programmes
10. ChANGING ThE OPERATIONAL ShOWER PROGRAMMES DEFAULT SETTINGS – DEFAULT SETTINGS – ThERMOSTATIC CARE ThERMOSTATIC PLUS Sound: ON Sound: ON Maximum temperature: Maximum temperature: PROG 1 (30–41 ºC) PROG 3 (30–47ºC) Running time: 30 MINS Running time: 30 MINS Temperature Start: Temperature Start: FIXED (nominal 40 ºC) MEMORy (as last shower) - Page 17 CHANGING THE OPERATIONAL SHOWER PROGRAMMES (CONT.) AUDIO FEEDBACK RUNNING TIME SOUND ON 30 MINS slider switch 1 ON slider switch 4 OFF slider switch 5 OFF SOUND OFF 20 MINS slider switch 1 OFF slider switch 4 OFF slider switch 5 ON MAXIMUM TEMPERATURE 10 MINS slider switch 4 ON...
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Page 18: Fitting The
11. FITTING ThE FRONT COVER IMPORTANT: it is necessary to align the Multi pin connector and connect the flying lead from the PCB to the rear of the front cover. hold the front cover carefully and attach the flying lead from the control PCB (ensuring that the lock tags are aligned with the slots on the display PCB connector) to the rear of the front... -
Page 19: Riser Rail Fitting Instructions
12. RISER RAIL FITTING INSTRUCTIONS 1. Establish the height of the riser rail to suit requirements, taking into account all users. 2. Remove caps and covers from brackets. 3. Mark the position of the lower bracket then drill and plug the wall. If this is a replacement installation locate the bottom hole. -
Page 20: Commissioning The Shower
13. COMMISSIONING ThE ShOWER IMPORTANT: This MX Thermostatic IMPORTANT: If the button does not shower unit incorporates a commissioning respond ensure that the flying lead from procedure detailed below. It is important the PCB has been connected to the back that this procedure is followed. - Page 21 COMMISSIONING THE SHOWER (CONT.) Now press the warmer (+) button water to run for approximately 6 seconds repeatedly until the digit reaches taking the residual heat away from the 9 which when stable, will give a elements and giving a cool start up for the maximum outlet temperature of next user.
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Page 22: Operating The Shower
14. OPERATING ThE ShOWER 1. Switch on the electrical supply at the The LED will also be illuminated if pull cord or wall mounted switch. The PROGRAMME 2 has been selected on power on neon will illuminate indicating installation which limits the maximum the switch is on. - Page 23 OPERATING THE SHOWER (CONT.) TO DECREASE ThE TEMPERATURE medium or low flow can be chosen for comfort and economy. 1. Press the cooler (-) button ONCE. The Switch the shower off by pressing the digit will move, for example from 6 to start / stop button.
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Page 24: How Your Shower Works
15. hOW yOUR ShOWER WORKS 1. The cold incoming water is heated solenoid valve built into the shower instantaneously as it flows over activated by the start / stop push button the heaters in the heat exchanger on the front cover. assembly. -
Page 25: Routine Maintenance
HOW YOUR SHOWER WORKS (CONT.) electronic control capability of the Alternatively follow the procedure detailed shower it is most unlikely that this below: device will operate. • Ensure that the water supply is back to 11. A pressure relief device is fitted normal. -
Page 26: Troubleshooting And Faqs
- Check to see if the “o – t” digits are showing in the display (see page 24). • On the shower unit press and hold the - If there is still no hot water contact MX warmer (+) and cooler (-) buttons for a Customer Care. - Page 27 Q. The shower switches off too set become damaged or is leaking. quickly. A. Contact MX Customer Care and they A. The shower timed operation is set too will advise of a suitable replacement. low. See changing the shower operational programmes on page 16.
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Page 28: Troubleshooting Checklist For The Installer
18. TROUBLEShOOTING ChECKLIST FOR ThE INSTALLER IMPORTANT: The following check list is provided for the benefit of the qualified installer. WARNING: SWITCh OFF ThE ELECTRICITy AT ThE ISOLATOR BEFORE REMOVING ThE FRONT COVER TO MAKE ChECKS. Q. Shower switches off too quickly. Q. -
Page 29: Product Warranty
Marleton Cross Limited (MX Group) hopes you are satisfied with your purchase and in the unlikely event that you encounter a problem which is caused exclusively by the MX Group manufactured product (the “product”) we will take responsibility on the terms set out here. - Page 30 This guarantee applies only to the product itself and as a result any liability attributed to MX Group is limited to the cost of the component. If a product is deemed to be of faulty manufacture MX Group will at their discretion replace the component. Any related consequential loss or damage is excluded.
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Page 31: Service Policy
In the interest of continuous product development we reserve the right to alter the specification as necessary. In the unlikely event that you need to make a claim on our guarantee please contact MX Customer Care on 0845 505 2211 or sales@mx-group.com 20. - Page 32 655NN RN/MAY2015 Marleton Cross Limited Trading as The MX Group Alpha Close, Delta Drive, Tewkesbury Industrial Estate, Tewkesbury, Gloucestershire GL20 8JF Tel: 01684 293311 Fax: 01684 293900 Email: sales @ mx-group.com www.mx-group.com CUSTOMER CARE: 0845 5052211 TRADE DESCRIPTIONS ACT Variations in terms of colour finish, materials and all other aspects of appearance may occur on occasions, either through non-availability of materials or due to our policy of continuing technical improvement. Therefore the Company reserves the right to change specification or withdraw products from this list without prior notice being given.
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